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Avis sur Prestige Vernon Lodge and Conference Centre

3 out of 5
Prestige Vernon Lodge and Conference Centre
3914 - 32nd st, Vernon, BC

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 449 avis sur 1005." "
Note des voyageurs de 8 (Bien), d’après 331 avis sur 1005." "
Note des voyageurs de 6 (Satisfaisant), d’après 132 avis sur 1005." "
Note des voyageurs de 4 (Médiocre), d’après 60 avis sur 1005." "
Note des voyageurs de 2 (Horrible), d’après 33 avis sur 1005." "

8,4/10

Propreté

8,8/10

Personnel et service

7,8/10

Équipements

7,8/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

8/10 Bien

Madeleine

Les points forts : Propreté
Séjour de 1 nuit en juillet 2023
Réponse de Guest Services le 30 juil. 2023
Hello Madeleine,Thank you for staying with us.Sincerely,Guest Services

10/10 Excellent

HUGO

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bien situé, restaurants et stationnement proche. Chambre propre, le personnel est attentionné.
Séjour de 2 nuits en septembre 2022
Réponse de SD le 20 sept. 2022
Thanks for the kind words, glad you enjoyed yourself

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
En général c’est bien.
Séjour de 1 nuit en juillet 2021
Réponse de GD le 19 juil. 2021
Thank you

10/10 Excellent

Haydee

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice hotel specially for families, tons of places to walk to in the vicinity, close drive to Kelowna and main attractions. Pool and dining are very cute.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Wendy, Vernon

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Did a Vernon staycation with a friend visiting from out of town. Was so fantastic! The courtyard, pool and hot tub were well maintained and clean. All staff from front desk to housekeeping were friendly and accommodating. Definitely recommending staying here.
Séjour de 1 nuit en mai 2024
Réponse de Guest Services le 23 mai 2024
Hi Wendy,I would like to thank you for taking the time to write a feedback regarding your stay with us. It was glad knowing that you enjoyed your stay, and we are looking forward to welcoming you back at The Prestige Vernon Lodge.

8/10 Bien

steve

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements
Could not get comfortable in the room...too cold when we arrived and that night. Next 2 nights too warm . Antiquated system. Pretty bare bones banquet both nights. No beef served. Why served fridge solid whipped butter that can't be spread.?
Séjour de 3 nuits en mai 2024
Réponse de Guest Services le 21 mai 2024
Dear Steve,We appreciate providing us your feedback during your stay and it greatly helps us to improve our services for an exceptional experience. I do apologize for the inconvenience that this has caused you and we asked our Maintenance team to check it. As for other concerns, these were shared with the team so that they may be addressed accordingly. Once again, thank you very much and we are looking forward to welcoming you back at The Prestige Vernon Lodge.

8/10 Bien

julie

Voyage en couple
Les points forts : Propreté et équipements
Very small bathroom older rooms
Séjour de 1 nuit en mai 2024
Réponse de Guest Services le 21 mai 2024
Hi Julie,We appreciate providing us your feedback during your stay and it greatly helps us to improve our services for an exceptional experience. I do apologize that we were not able to meet your expectations, and we have been doing our renovations one at a time so that we can provide the Prestige Hospitality to our guests. Once again, thank you very much and we are looking forward to welcoming you back at The Prestige Vernon Lodge.

10/10 Excellent

Brianna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

selina

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement

8/10 Bien

Michelle

Les points forts : Propreté et personnel et service
The water supply in shower room is really poor. All the rest are super cool especially the pool and hot tub in the center of the hall, kinda tropical vibe.
Séjour de 1 nuit en mai 2024
Réponse de Guest Services le 14 mai 2024
Hi Michelle,I would like to thank you for taking the time to write a feedback regarding your stay with us. We took note of your concern about the water pressure in the shower area and this will be checked by our maintenance team. Hoping to welcome you back at The Prestige Vernon Lodge.

10/10 Excellent

marla

Les points forts : Propreté
Séjour de 1 nuit en avril 2024
Réponse de Guest Services le 11 mai 2024
Hi Maria,I would like to thank you for taking the time to write a feedback regarding your stay with us. It was glad knowing that you enjoyed your stay, and we are looking forward to welcoming you back at The Prestige Vernon Lodge.

10/10 Excellent

Lidija

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice, quiet place. The pool seemed to be cold, it would be nicer if it was heated. Hotel is nice and clean. Stuff is polite.
Séjour de 2 nuits en mai 2024
Réponse de Guest Services le 9 mai 2024
Hi Lidija,I would like to thank you for taking the time to write a feedback regarding your stay with us. It was glad knowing that you enjoyed your stay, and we are looking forward to welcoming you back at The Prestige Vernon Lodge.

4/10 Médiocre

Lily-Elena

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The room had a funky smell, the fan was loud, the bathroom was weird. Not worth the money we paid.
Séjour de 2 nuits en mai 2024
Réponse de Guest Services le 7 mai 2024
Hi Ms Towers,We appreciate providing us your feedback during your stay and it greatly helps us to improve our services for an exceptional experience. I do apologize that we were not able to meet your expectations. Your concerns will be raised to the Management for further action. Once again, thank you very much and we are looking forward to welcoming you back at The Prestige Vernon Lodge.

10/10 Excellent

Kelly James

Such a great spot. Comfortable. Easy to park. All good !
Séjour de 1 nuit en mai 2024
Réponse de Guest Services le 4 mai 2024
Dear KellyI would like to thank you for taking the time to write a feedback regarding your stay with us. It was glad knowing that you enjoyed your stay, and we are looking forward to welcoming you back at The Prestige Vernon Lodge.

10/10 Excellent

Shannon

Séjour de 2 nuits en avril 2024

8/10 Bien

Kayla

Voyage en famille avec de jeunes enfants, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loooved the plants and feel of the centre area with the creek running through. Brunch on Sunday was fantastic, overall loved our stay and our kids still talk about it all the time!
Séjour de 3 nuits en mars 2024
Réponse de Guest Services le 4 mai 2024
Dear KaylaI would like to thank you for taking the time to write a feedback regarding your stay with us. It was glad knowing that you enjoyed your stay, and we are looking forward to welcoming you back at The Prestige Vernon Lodge.

10/10 Excellent

Julia

Séjour de 2 nuits en avril 2024

10/10 Excellent

Tanehja

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everyone was cheery and happy it was a pleasent
Séjour de 2 nuits en avril 2024
Réponse de Guest Services le 30 avr. 2024
I would like to thank you for taking the time to write a feedback regarding your stay with us. It was glad knowing that you enjoyed your stay, and we are looking forward to welcoming you back at The Prestige Vernon Lodge.

8/10 Bien

Tom

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I had looked on line see what rooms had. What I reserved was jacuzzi room. It had jacuzzi tub in bathroom but no jets on it. So it’s not jacuzzi it’s just a tub!!
Séjour de 2 nuits en avril 2024
Réponse de Guest Services le 30 avr. 2024
I would like to thank you for taking the time to write a feedback regarding your stay with us. It was glad knowing that you enjoyed your stay, and we are looking forward to welcoming you back at The Prestige Vernon Lodge.

10/10 Excellent

Tim

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pool area is amazing and very pretty in the evening. Pool could be warmer though. A little chilly but everything is great
Séjour de 1 nuit en avril 2024
Réponse de Guest Services le 30 avr. 2024
I would like to thank you for taking the time to write a feedback regarding your stay with us. It was glad knowing that you enjoyed your stay, and we are looking forward to welcoming you back at The Prestige Vernon Lodge.

6/10 Satisfaisant

Tracy

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en avril 2024
Réponse de Guest Services le 4 mai 2024
I would like to thank you for taking the time to write a feedback regarding your stay with us. We are hoping to hear from you, and looking forward to welcoming you back at The Prestige Vernon Lodge.

8/10 Bien

Noreen

Voyage en famille
lovely but people at pool were quite loud at 10 pm not sure what time it closes
Séjour de 1 nuit en avril 2024
Réponse de Sandy le 22 avr. 2024
Thanks for the feedback. Sorry about the noise from the pool. We do close it at 10pm.

8/10 Bien

Sarah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We stayed overnight in a courtyard view room. It was clean, the staff were nice, and my daughter loved the pool. My only complaint is that the music from the interior restaurant was loud and played all day and past 10 pm.
Séjour de 1 nuit en avril 2024
Réponse de Guest Services le 20 avr. 2024
I would like to thank you for taking the time to write a feedback regarding your stay with us. With regard to the noise from the restaurant, I sincerely apologize for the inconvenience caused, and this was raised to the management. Yet, we were glad knowing that you still enjoyed your stay, and we are looking forward to welcoming you back at The Prestige Vernon Lodge.

10/10 Excellent

Bea

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The pool
Séjour de 1 nuit en avril 2024
Réponse de Guest Services le 14 avr. 2024
I would like to thank you for taking the time to write a feedback regarding your stay with us. It was glad knowing that you enjoyed your stay, and we are looking forward to welcoming you back at The Prestige Vernon Lodge.

8/10 Bien

Gabrielle

Les points forts : Propreté, personnel et service, équipements
Rooms a little dated but clean. Restaurant was excellent, food delicious and waiters very attentive.
Séjour de 2 nuits en avril 2024
Réponse de Guest Services le 10 avr. 2024
I would like to thank you for taking the time to write a feedback regarding your stay with us. It was glad knowing that you enjoyed your stay, and we are looking forward to welcoming you back at The Prestige Vernon Lodge.

10/10 Excellent

Albin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
parking lot needs paving
Séjour de 1 nuit en mars 2024
Réponse de Guest Services le 7 avr. 2024
I would like to thank you for taking the time to write a feedback regarding your stay with us. It was glad knowing that you enjoyed your stay, and we are looking forward to welcoming you back at The Prestige Vernon Lodge.

10/10 Excellent

William

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Guest Services le 7 avr. 2024
I would like to thank you for taking the time to write a feedback regarding your stay with us. It was glad knowing that you enjoyed your stay, and we are looking forward to welcoming you back at The Prestige Vernon Lodge.

10/10 Excellent

Wilfred

Séjour de 3 nuits en mars 2024
Réponse de Sandy le 22 avr. 2024
Thanks for your feedback

8/10 Bien

Susannah

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements
Was a little muggy maybe from the indoor pool?
Séjour de 2 nuits en mars 2024
Réponse de Guest Services le 7 avr. 2024
I would like to thank you for taking the time to write a feedback regarding your stay with us. We took note of your concern and this will be raised to the management. It was glad knowing that you still enjoyed your stay, and we are looking forward to welcoming you back at The Prestige Vernon Lodge.

10/10 Excellent

Celeste

Very polite and respectful workers. Very accommodating
Séjour de 2 nuits en mars 2024
Réponse de Guest Services le 2 avr. 2024
I would like to thank you for taking the time to write a feedback regarding your stay with us. It was glad knowing that you enjoyed your stay, and we are looking forward to welcoming you back at The Prestige Vernon Lodge.

10/10 Excellent

Shirley

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love the Center atrium and Sunday brunch
Séjour de 2 nuits en mars 2024
Réponse de Guest Services le 2 avr. 2024
I would like to thank you for taking the time to write a feedback regarding your stay with us. It was glad knowing that you enjoyed your stay, and we are looking forward to welcoming you back at The Prestige Vernon Lodge.

8/10 Bien

Deborah

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Guest Services le 7 avr. 2024
I would like to thank you for taking the time to write a feedback regarding your stay with us. It was glad knowing that you enjoyed your stay, and we are looking forward to welcoming you back at The Prestige Vernon Lodge.

10/10 Excellent

Daniel

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was the second year in a row that we came here and it didn’t disappoint. Last year we came with a large group for U9 lacrosse and this year with just our immediate family. The pool is amazing and the staff were great !
Séjour de 4 nuits en mars 2024
Réponse de Guest Services le 27 mars 2024
I would like to thank you for taking the time to write a feedback regarding your stay with us. It was glad knowing that you enjoyed your stay with us, and we are looking forward to welcoming you back at The Prestige Vernon Lodge.

10/10 Excellent

Desiree

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Most outlets didn’t work for charger and microwave didn’t work.
Séjour de 1 nuit en mars 2024
Réponse de Guest Services le 27 mars 2024
I would like to thank you for taking the time to write a feedback regarding your stay with us. I sincerely apologize that you had to experience those room flaws and the team is looking into it. It was glad knowing that you still enjoyed your stay with us, and we are looking forward to welcoming you back and let you experience the The Prestige Vernon Lodge hospitality.

10/10 Excellent

Felicia

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My family has been going here for over thirty years and it has never disappointed. The rooms were nice, the pool/court area are beautiful and I loved the renovations. We truly enjoyed every moment of our stay.
Séjour de 1 nuit en mars 2024
Réponse de Guest Services le 27 mars 2024
I would like to thank you for taking the time to write a feedback regarding your stay with us. It was glad knowing that you enjoyed your stay, and we are very much looking forward to welcoming you back at The Prestige Vernon Lodge.

10/10 Excellent

Anita

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Awesome stay
Séjour de 2 nuits en mars 2024
Réponse de Guest Services le 27 mars 2024
I would like to thank you for taking the time to write a feedback regarding your stay with us. It was glad knowing that you enjoyed your stay, and we are very much looking forward to welcoming you back at The Prestige Vernon Lodge.

8/10 Bien

Mira

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Security guard wandering around the pool was too nosy and made our stay uncomfortable
Séjour de 1 nuit en mars 2024
Réponse de Guest Services le 27 mars 2024
I would like to thank you for taking the time to write a feedback regarding your stay with us. I sincerely apologize that our Security made your stay uncomfortable, and the management is reviewing our service standards to meet all of our guests' expectations. We are still very much looking forward to welcoming you back and let you experience The Prestige Vernon Lodge hospitality.

10/10 Excellent

Adam

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Guest Services le 7 avr. 2024
I would like to thank you for taking the time to write a feedback regarding your stay with us. It was glad knowing that you enjoyed your stay, and we are looking forward to welcoming you back at The Prestige Vernon Lodge.

10/10 Excellent

Alan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Room was a little dated but it was clean and comfortable.
Séjour de 1 nuit en mars 2024
Réponse de Guest Services le 20 mars 2024
I would like to thank you for taking the time to write a feedback regarding your stay with us. It was glad knowing that you enjoyed your stay with us, and we are looking forward to welcoming you back at The Prestige Vernon Lodge.

8/10 Bien

Russell

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was pet friendly and clean.
Séjour de 3 nuits en mars 2024
Réponse de Guest Services le 27 mars 2024
I would like to thank you for taking the time to write your feedback regarding your stay with us. It was glad knowing that you enjoyed your stay, and we are very much looking forward to welcoming you back at The Prestige Vernon Lodge.

10/10 Excellent

Cindy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Always our go to stay when in Vernon
Séjour de 4 nuits en mars 2024
Réponse de Guest Services le 19 mars 2024
It was great to know that you chose and enjoyed your stay with us. We are looking forward to welcoming you back at The Prestige Vernon Lodge.

10/10 Excellent

Chris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Guest Services le 7 avr. 2024
I would like to thank you for taking the time to write a feedback regarding your stay with us. It was glad knowing that you enjoyed your stay, and we are looking forward to welcoming you back at The Prestige Vernon Lodge.

8/10 Bien

Sarah

Voyage d’affaires
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Loved the feeling of being in a tropical oasis in the Okanagan desert. Rooms are clean but old decor. Pool and hot tub are great. Staff was excellent.
Séjour de 3 nuits en février 2024
Réponse de Guest Services le 2 mars 2024
Hi Sarah,Thank you for taking the time in providing your feedback with regard to your experience with us. This will be shared to the team and the management.

10/10 Excellent

Rachelle

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cute & cozy setting, great cocktails in the Cabana Bar!
Séjour de 1 nuit en février 2024
Réponse de Guest Services le 27 févr. 2024
Thank you for providing us your feedback and it was great knowing that you enjoyed your stay with us.

10/10 Excellent

Carole Lynne

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The garden surrounding the pool is lovely including tall trees and a running stream.
Séjour de 2 nuits en février 2024
Réponse de Guest Services le 22 févr. 2024
Thank you for taking the time in providing a review regarding your stay. We were so glad to hear that you enjoyed your stay with. Looking forward to hosting again your stay with us.

10/10 Excellent

Torsten

Séjour de 1 nuit en février 2024
Réponse de Guest Services le 24 févr. 2024
It was great to hear that you enjoyed your stay with us. Looking forward on your next stay.

8/10 Bien

Karla

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I loved the tropical rainforest ambience in the swimming pool/restaurant area.
Séjour de 2 nuits en février 2024
Réponse de Guest Services le 22 févr. 2024
Thank you for taking the time in providing a review regarding your stay. We were so glad to hear that you enjoyed your stay with us. Looking forward to hosting again your stay with us.

10/10 Excellent

Stacy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The rooms were clean and quiet and the pool area was so fun. It was a unique property with the atrium. We'd stay again.
Séjour de 1 nuit en février 2024
Réponse de Guest Services le 24 févr. 2024
It was great to hear that you enjoyed your stay with us. Looking forward on your next stay.

6/10 Satisfaisant

Dawn

Séjour de 2 nuits en février 2024

8/10 Bien

Chiheb

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de Guest Services le 22 févr. 2024
Thank you for taking the time in providing a review regarding your stay. Looking forward to hsoting again your stay with us.