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Avis sur Holiday Inn Express Hotel & Suites Ventura, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites Ventura, an IHG Hotel
1080 Navigator Dr, Ventura, CA

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 404 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 334 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 150 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 66 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 46 avis sur 1000." "

8,4/10

Propreté

8,4/10

Personnel et service

7,8/10

Équipements

7,8/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

4/10 Médiocre

charlene

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Besoin de renovation
Séjour de 1 nuit en octobre 2019

8/10 Bien

Marie-Violaine

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en août 2018

8/10 Bien

Michel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en août 2017

8/10 Bien

herve

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
holiday inn ventura ca
hotel traditionnel sans aucune mauvaise surprise. petit dejeuner tres sympa.
Séjour de 1 nuit en juillet 2017

6/10 Satisfaisant

Thierry, Montanay

Bien pour une étape mais pas plus !
Réponse de Guest Services le 7 nov. 2015
Thank you for taking time writing your review.

10/10 Excellent

Andy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice
Séjour de 1 nuit en mai 2024
Réponse de Danny Efron, General Manager le 27 mai 2024
Thank you!

10/10 Excellent

Richard

Les points forts : Propreté et équipements
Great place
Séjour de 1 nuit en mai 2024
Réponse de Danny Efron, General Manager le 13 mai 2024
Thank you! Glad you liked our property.

10/10 Excellent

Sheryl, Reynoldsburg

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We really enjoyed ou ur stay here very convenient to our Channel Island cruise and visitor center Very clean nice hotel they gave us a great room that had a few of rhe harbor also rhe room was huge with a big bathroom. Thanks so much.
Séjour de 3 nuits en avril 2024
Réponse de Danny Efron, General Manager le 7 mai 2024
Thank you for the nice review. Really appreciate the feedback. We hope to see you again soon.

2/10 Horrible

Maude

Voyage d’affaires
Les points forts : Propreté
Les points faibles : Personnel et service
Totally untrained staff, couldn’t make the keys work, couldn’t get the computer to function, didn’t know in which building rooms were located & sent me to the wrong building, repeatedly said there would be a night staff to check me out at 3:30AM, there wasn’t anyone!
Séjour de 2 nuits en avril 2024
Réponse de Danny Efron, General Manager le 6 mai 2024
Sorry for your experience. There was a Hotel System Outage for some of the properties that utilize the same system as we do. There is Night Staff on and a bell at the desk when the door is closed for Security purposes. Just had to ring the bell or call the property directly. I apologize anyhow because should not have occured.

10/10 Excellent

Elizabeth

Séjour de 1 nuit en mai 2024
Réponse de Danny Efron, General Manager le 27 mai 2024
Thank you!

10/10 Excellent

Alma

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Holiday Inn Express on the Ventura Harbor provided a great experience. Staff was friendly and the hotel was clean and modern.
Séjour de 2 nuits en avril 2024
Réponse de Danny Efron, General Manager le 1 mai 2024
Thank you for the nice review. Really appreciate your business and hope you will stay with us in the near future once again. Cheers!

8/10 Bien

Linda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Danny Efron, General Manager le 23 avr. 2024
Thank you for staying with us.

10/10 Excellent

Larry

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice for the price
Séjour de 2 nuits en avril 2024
Réponse de Danny Efron, General Manager le 23 avr. 2024
Thank you for staying with us. Glad you enjoyed your stay.

10/10 Excellent

Erin

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing staff who made check in and my stay memorable in Ventura! The property is clean and well run with helpful staff in all areas. I will stay here again, for sure.
Séjour de 1 nuit en avril 2024
Réponse de Danny Efron, General Manager le 19 avr. 2024
Thank you! Glad you enjoyed your stay and hope you will be back with us soon.

2/10 Horrible

Mario, Los Angeles

Voyage en groupe, Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Poor service
Séjour de 1 nuit en avril 2024
Réponse de Danny Efron, General Manager le 19 avr. 2024
Thank you for staying with us. I sincerely apologize for the inconvenience you experienced with us. We hope you will give us another opportunity to serve you in the future.

10/10 Excellent

Lisa

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements
Excellent staff
Séjour de 1 nuit en mars 2024
Réponse de Danny Efron, General Manager le 15 avr. 2024
Thank you! Hope to see you back soon.

10/10 Excellent

Ronald

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Danny Efron, General Manager le 12 avr. 2024
Thank you!

10/10 Excellent

PAUL

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I was charged for parking( $12) bucks a night
Séjour de 1 nuit en mars 2024
Réponse de Danny Efron, General Manager le 3 avr. 2024
Thank you for staying with us. Sorry about the parking charge. This property has always charged for parking as it is located in the marina harbor which will start charging for parking too.

10/10 Excellent

Ruth

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We enjoyed our stay here! We had a beautiful view of the harbor from our rooms. I would have loved to take a walk around the harbor area, but sadly our visit was short. The breakfast area was not crowded with plenty of seating. My kids were delighted that they served cinnamon rolls. It was a bit pricey, but I suppose that's due to the great location.
Séjour de 1 nuit en mars 2024
Réponse de Danny Efron, General Manager le 1 avr. 2024
Thank you for the nice review. We look forward to hoping you will return with us.

6/10 Satisfaisant

Eliezer

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Danny Efron, General Manager le 25 mars 2024
Thank you for staying with us. We hope you enjoyed your stay with us.

10/10 Excellent

Ronald

Voyage en famille
Les points forts : Équipements
Nice view of harbor , close to Island Packers for our tour and Margarita Villa where we were meeting friends.,
Séjour de 2 nuits en mars 2024
Réponse de Danny Efron, General Manager le 18 mars 2024
Thank you! Glad you enjoyed your stay.

4/10 Médiocre

Michael

Les points faibles : Propreté
Not good
Séjour de 2 nuits en mars 2024
Réponse de Danny Efron, General Manager le 18 mars 2024
I apologize for whatever you experienced with us. I will be sure to take care of you in some way next time in the area.

10/10 Excellent

Anne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely Stay
Stayed overnight to do the Ventura marathon, staff was great, hotel very nice. Left too early for breakfast, hopefully get to enjoy more next time.
View from my room
Séjour de 1 nuit en février 2024
Réponse de Danny Efron, General Manager le 26 févr. 2024
Thank you! We hope to see you back again soon.

2/10 Horrible

Henry

Séjour de 1 nuit en février 2024
Réponse de Danny Efron, General Manager le 25 mars 2024
Thank you for staying with us but we do deeply apologize for the inconvenience you encountered during your stay.

6/10 Satisfaisant

George

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I did not like being charged to park especially with signs saying they are not responsible for anything that happened to my car. I also hate a security deposit of $100.00 when I paid in advance for the room to the tune of $389.00!
Séjour de 2 nuits en février 2024
Réponse de Danny Efron, General Manager le 19 févr. 2024
Thank you for staying with us. We understand that but now a days you go anywhere there are signs about liability and not responsible for any damages. All these sites now have a clause notifying the potential Guests about additional charges maybe held at such and such property. Anyway, I completely understand but policies are put forth that we must follow.

8/10 Bien

Brittney

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice place.
The staff was lovely. The view of the Marina was very cool. The room was clean and comfy. The room smelled heavily of bleach. It may have been the linens.
Night view from our balcony
Séjour de 1 nuit en février 2024
Réponse de Danny Efron, General Manager le 15 févr. 2024
Glad you enjoyed your stay with us. Great photo! Sorry about the bleach smell. Will have to look into that.

6/10 Satisfaisant

Riza

Voyage en couple
Les points faibles : Personnel et service et équipements
Pros - bathroom set up is convenient. They provide a microwave, fridge and coffee machine. Bed is amazing. View is amazing. Cons - check in customer service isn't welcoming nor friendly. Hotel room had 2 towels for 2 people. There wasn't enough toilet paper. The porch light doesn't turn off. When I called the dront desk, they did not answer.
Séjour de 1 nuit en février 2024
Réponse de Danny Efron, General Manager le 12 févr. 2024
Thank you for staying with us. Sorry we were unable to accommodate your room with proper supplies. Our Rooms for two Guests are suppose to come with two sets of towels and two rolls of toilet paper. Regarding the porch light you must have stayed in the Renovated building and the developer and the Habor Marina asked for when renovating that we put Security Balcony lights that stay on all night long for more Security lighing on our side of the Marina. Unfortunately, that is the way it is but we are working to see if the Harbor will allow us to put switiches on each balcony.

10/10 Excellent

Toni

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay. My kiddos love it
Séjour de 1 nuit en janvier 2024
Réponse de Danny Efron, General Manager le 2 févr. 2024
Thank you!

10/10 Excellent

Nicholas

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was wonderful about this place.
Séjour de 1 nuit en janvier 2024
Réponse de Danny Efron, General Manager le 2 févr. 2024
Glad you enjoyed the stay. We hope to see you again.

10/10 Excellent

Ashton

Séjour de 1 nuit en janvier 2024
Réponse de Danny Efron, General Manager le 12 févr. 2024
Thank you! Glad you enjoyed your stay with us.

10/10 Excellent

JONG

Séjour de 2 nuits en janvier 2024
Réponse de Danny Efron, General Manager le 23 janv. 2024
Thank you! We hope to see you back soon.

10/10 Excellent

Victor

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfortable bed with fresh coastal breeze
Beautiful view with excellent walking paths, convenience store 3-10 min walk ( depends on how fast you walk ) fresh smelling room with a nice breakfast served in the morning, the office staff and especially the ladies in the kitchen were all very nice and friendly.
Séjour de 2 nuits en décembre 2023
Réponse de Danny Efron, General Manager le 23 janv. 2024
Thank you for staying with us. We hope to see you back soon. Glad you enjoyed your stay.

6/10 Satisfaisant

Dakota

Séjour de 1 nuit en janvier 2024
Réponse de Danny Efron, General Manager le 23 janv. 2024
Thank you! We hope to see you back soon.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
One of the best hotels in Ventura
The front desk was very accommodating when I came to check in. I stayed in a suite with a balcony and it was beyond what I was expecting. It’s a great location because you’re right next to the 101 freeway and you’re also able to get to Port Hueneme and the PCH easily from here.
Séjour de 1 nuit en décembre 2023
Réponse de Danny Efron, General Manager le 1 janv. 2024
Thank you for staying with us and very happy that everything went well. We hope to see you again! Happy New Year!

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Breakfast service was bad with just one person working and she was upset on anyone asking for help. All the milk in the fridge was bad, quality of eggs was bad, pancake machine broke two times in front of us and when asked for help her attitude was unwelcoming. If you do not need breakfast, then it is a good hotel with decent beds and wonderful location at the harbor.
Séjour de 3 nuits en décembre 2023
Réponse de Danny Efron, General Manager le 30 déc. 2023
Thank you for staying with us and sharing your experience. I am glad you enjoyed your stay but apologize for the inconvenience with the breakfast issues. We hope you will give us another opportunity to serve you.

10/10 Excellent

laura

Séjour de 2 nuits en décembre 2023
Réponse de Danny Efron, General Manager le 23 janv. 2024
Thank you! We hope to see you back soon!

10/10 Excellent

Kristy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Danny Efron, General Manager le 18 déc. 2023
Thank you!

10/10 Excellent

ANN

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Danny Efron, General Manager le 11 déc. 2023
Thank you!

10/10 Excellent

Jamie

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Spacious room, comfortable bed, great harbor views
Séjour de 1 nuit en décembre 2023
Réponse de Danny Efron, General Manager le 11 déc. 2023
Thank you! We hope to see you back soon.

10/10 Excellent

Kathryn

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Danny Efron, General Manager le 11 déc. 2023
Thank you! We hope to see you back soon.

10/10 Excellent

Yevgeniy, west palm beach

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en novembre 2023
Réponse de Danny Efron, General Manager le 28 nov. 2023
Thank you! Glad you enjoyed your stay with us.

10/10 Excellent

Shannon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The lady at the front desk was very friendly. Only complaint i would have if anyone wanted one is that we were so far from the front desk which is where the breakfast area is. We would have to drive our car to the front area get breakfast put it in the car and drive back to our building to eat in our room which is what my husband and i like to do. But its not a deal breaker on coming back
Séjour de 1 nuit en novembre 2023
Réponse de Danny Efron, General Manager le 28 nov. 2023
Thank you! Glad you enjoyed your stay with us. Yes, our buildings are really long due to the size of our Guest Rooms which are larger than most. Not sure if you were aware but we have a bridge that connects both of our buildings including the Four Points next door. We hope to see you back soon.

10/10 Excellent

Maria, Corona

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Property is clean and has a good breakfast
Séjour de 1 nuit en novembre 2023
Réponse de Danny Efron, General Manager le 28 nov. 2023
Thank you! Glad you enjoyed the property. Hope to see you back soon.

2/10 Horrible

Alejandro

Voyage d’affaires
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Danny Efron, General Manager le 21 nov. 2023
Thank you for giving us a try. I apologize for the experience.

10/10 Excellent

Thomas

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The location is close to a marina where there are top class dining options. The property is close to the coast and attractions in and around Ventura area.
Séjour de 1 nuit en novembre 2023
Réponse de Danny Efron, General Manager le 20 nov. 2023
Thank you! We hope to see you again in the near future.

8/10 Bien

steve

Voyage avec des animaux de compagnie
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service et équipements
Very nice place. Only complaint is the $75 PER PET fee, which is absolutely ridiculous! Staff at check in must have neen having a rough day. He was not even close to being friendly and barely even cordial. The room was nocely updated and very clean. TV channels are limited bit tue view is spectacular.
Séjour de 2 nuits en novembre 2023
Réponse de Danny Efron, General Manager le 20 nov. 2023
Thank you! Sorry you disagree with the Pet Fee but we are in line with our Competitors and some are even more unless you go to a lower type of Brand Property.

10/10 Excellent

Lee, San Diego

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en novembre 2023
Réponse de Danny Efron, General Manager le 20 nov. 2023
Thank you!

10/10 Excellent

Timothy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2023
Réponse de Danny Efron, General Manager le 11 nov. 2023
Thank you!

10/10 Excellent

Hallie

Séjour de 1 nuit en novembre 2023
Réponse de Danny Efron, General Manager le 7 nov. 2023
Thank you! We hope to see you back soon.

10/10 Excellent

Kathie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
It was very nice great place to stay
Séjour de 2 nuits en novembre 2023
Réponse de Danny Efron, General Manager le 7 nov. 2023
Thank you! We hope to see you back soon.