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Avis sur Taj Ganges, Varanasi

5 out of 5
Taj Ganges, Varanasi
Nadesar Palace Grounds, Varanasi, Uttar Pradesh

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 200 avis sur 346." "
Note des voyageurs de 8 (Bien), d’après 94 avis sur 346." "
Note des voyageurs de 6 (Satisfaisant), d’après 37 avis sur 346." "
Note des voyageurs de 4 (Médiocre), d’après 8 avis sur 346." "
Note des voyageurs de 2 (Horrible), d’après 7 avis sur 346." "

9,0/10

Propreté

9,0/10

Personnel et service

9,2/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

Eva

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien.
Très bon séjour. Agréablement surprise. Service super et efficace.
Séjour de 2 nuits en août 2022

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super service !! Un havre de paix dans Varanasi
Séjour de 1 nuit en janvier 2019

10/10 Excellent

kevin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien,en dehors de la ville
Tres bel hôtel à la sortie de varanasi. Personnel très gentil et attentionné en particulier au restaurant et dans le hall. La chambre est belle et confortable. Le petit déjeuner est bon ainsi que le dîner, manque peut-être d’un peu plus de choix pour être parfait. Compter 30min en tuktuk pour rejoindre les gaths car beaucoup de circulation dans cette ville un peu difficile.
Séjour de 2 nuits en janvier 2019

8/10 Bien

Elisabeth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un havre de paix
Nous avons logé pour la deuxième fois dans cet hôtel. Toujours très agréable, surtout à cause de son grand parc avec une belle piscine. Un havre de paix dans Bénarès, une ville polluée (comme toutes les villes en Inde).
Séjour de 2 nuits en décembre 2017

8/10 Bien

Jean Paul, Bruxelles

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parfait ,un peu en dehors du centre
Hotel avec tout le confort nécessaire por une ville comme Varanasi.Belle piscine et le resto Indien nous a plu beaucoup. Il faut 15 à 20 min en rickshaw pour rejoindre le centre et les gats
Réponse de Ahmar le 9 mai 2015
Dear Guest, Greetings from the city of temples!! At the outset I would like to thank you for taking your valuable time in sharing your kind feedback in expedia.com. I am pleased to note that we met your expectations and you had a pleasant and comfortable stay with us. I have shared your appreciation with the team as feedback such as yours motivates them to achieve higher levels of service. I look forward to meeting you during your next stay with us at Varanasi. Kindest regards, Ahmar Siddiqui General Manager The Gateway Hotel Ganges, Varanasi

10/10 Excellent

Elisabeth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un îlot tranquille dans une ville fatigante
Hôtel de grande classe dans un parc de 5 ha, avec une piscine formidable et un service impeccable.

10/10 Excellent

Louis, Paris, France

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
magnifique hotel dans un parc
Magnifique hotel, service et accueil haut de gamme, parc superbe, excellente cuisine, une des meilleures de notre séjour, et donc prix élevé en conséquence, Nous avons eu une chambre standard au 4è étage, rénovée, magnifique et confortable. Puis nous avons changé pour une suite. Cette partie de l'hôtel n'était pas rénovée et l'éclairage des chambres était insuffisant.
Réponse de Ahmar Siddiqui le 12 mars 2015
Dear Guest, Greetings from the city of temples!! At the outset I would like to thank you for taking your valuable time in sharing your kind feedback in expedia.com. I am pleased to note that we met your expectations and you had a pleasant and comfortable stay with us. I have shared your appreciation with the team as feedback such as yours motivates them to achieve higher levels of service. I look forward to meeting you during your next stay with us at Varanasi. Kindest regards, Ahmar Siddiqui General Manager The Gateway Hotel Ganges, Varanasi

8/10 Bien

roytas hans

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
it was clean
Séjour de 3 nuits en mai 2024
Réponse de Warm regards, Vishal Singh General Manager le 13 mai 2024
Dear Guest,Greetings from Taj Ganges!Thank you for taking time and reviewing us. We are delighted have you stay with us and giving us an opportunity to serve you at our hotel! Your positive feedback makes us stay focused towards our guests and keep us highly motivated.We are glad that you enjoyed your stay and we look forward to welcoming you in future.

10/10 Excellent

bipin

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was all good
Séjour de 2 nuits en avril 2024
Réponse de Warm regards, Vishal Singh General Manager le 13 mai 2024
Dear Guest,Greetings from Taj Ganges!Thank you for taking time and reviewing us. We are delighted have you stay with us and giving us an opportunity to serve you at our hotel! Your positive feedback makes us stay focused towards our guests and keep us highly motivated.We are glad that you enjoyed your stay and we look forward to welcoming you in future.

10/10 Excellent

Pankaj

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It’s Taj after all super service
Séjour de 2 nuits en avril 2024
Réponse de Warm regards, Vishal Singh General Manager le 29 avr. 2024
Dear Guest,Greetings from Taj Ganges!Thank you for taking time and reviewing us. We are delighted have you stay with us and giving us an opportunity to serve you at our hotel! Your positive feedback makes us stay focused towards our guests and keep us highly motivated.We are glad that you enjoyed your stay and we look forward to welcoming you in future.

10/10 Excellent

Abhinav

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent staff, very nice property with adjacent grounds, good dining options showcasing local cuisine.
Séjour de 4 nuits en mars 2024
Réponse de Warm regards, Vishal Singh General Manager le 29 mars 2024
Dear Guest,Greetings from Taj Ganges!Thank you for taking time and reviewing us. We are delighted have you stay with us and giving us an opportunity to serve you at our hotel! Your positive feedback makes us stay focused towards our guests and keep us highly motivated.We are glad that you enjoyed your stay and we look forward to welcoming you in future.

10/10 Excellent

Sridhar, Sammamish

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved our stay at Taj Ganges. The hotel is had a wonderful gardens to walk around, the staff is so Courteous and helpful, the Chef KK takes special care of all your dietary needs. We also took a treatment at the spa and if you do I highly recommend the Abhishekha Experience with Hussain. The food has both incredible local delights and international favorites. We plan to return soon. Thank you for such a wonderful time.
Séjour de 3 nuits en mars 2024
Réponse de Warm regards, Vishal Singh General Manager le 20 mars 2024
Dear Guest,Greetings from Taj Ganges!Thank you for taking time and reviewing us. We are delighted have you stay with us and giving us an opportunity to serve you at our hotel! Your positive feedback makes us stay focused towards our guests and keep us highly motivated.We are glad that you enjoyed your stay and we look forward to welcoming you in future.

10/10 Excellent

Manish, Brampton

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Warm regards, Vishal Singh General Manager le 20 mars 2024
Dear Guest,Greetings from Taj Ganges!Thank you for taking time and reviewing us. We are delighted have you stay with us and giving us an opportunity to serve you at our hotel! Your positive feedback makes us stay focused towards our guests and keep us highly motivated.We are glad that you enjoyed your stay and we look forward to welcoming you in future.

6/10 Satisfaisant

Seema

Voyage en couple
Pathetic buffet. Slow service
Séjour de 2 nuits en février 2024
Réponse de Sincerely, Yadupati Singh Front Office Manager le 5 mars 2024
Dear Valued Guest,Greetings from Taj Ganges, Varanasi !Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with every stay. I greatly appreciate your comments about aspects of the hotel that need improvement.We deeply regret the inconvenience caused to you during your stay and assure you it is otherwise unlike the high standards of service we endeavour to maintain. Your feedback has been shared with the concerned departments and we shall definitely improve upon the shortcomings. We thank you once again and sincerely hope you give us another opportunity to wow you with our hospitality.

10/10 Excellent

Chetan, Secaucus

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Warm regards, Vishal Singh General Manager le 5 mars 2024
Dear Guest,Greetings from Taj Ganges!Thank you for taking time and reviewing us. We are delighted have you stay with us and giving us an opportunity to serve you at our hotel! Your positive comments make us stay focused towards our guests and keep us highly motivated.We are glad that you enjoyed your stay and we look forward to welcoming you in future.

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Warm regards, Vishal Singh General Manager le 5 mars 2024
Dear Guest,Greetings from Taj Ganges!Thank you for taking time and reviewing us. We are delighted have you stay with us and giving us an opportunity to serve you at our hotel! Your positive comments make us stay focused towards our guests and keep us highly motivated.We are glad that you enjoyed your stay and we look forward to welcoming you in future.

10/10 Excellent

Nishi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Gave 5 stars but probably more like 4 1/3
Overall a very nice stay! Reception staff was pleasant, Rooms were kept nicely. Breakfast was very good. My only complaint is the service in the breakfast restaurant was average. Had to ask multiple people for coffee, tea, cappuccino before anything would be brought to us. Did not receive our drinks until we were done earling.
Séjour de 2 nuits en février 2024
Réponse de Warm regards, Vishal Singh General Manager le 5 mars 2024
Dear Guest,Greetings from Taj Ganges, Varanasi!Thank you for staying with us and giving us an opportunity to serve you at our hotel! We are glad that you enjoyed your overall stay. I understand that there were some short comings, we shall definitely work on them and improve.We look forward to welcoming you in future.

10/10 Excellent

Amit

Séjour de 1 nuit en janvier 2024
Réponse de Warm regards, Vishal Singh General Manager le 5 mars 2024
Dear Guest,Greetings from Taj Ganges!Thank you for taking time and reviewing us. We are delighted have you stay with us and giving us an opportunity to serve you at our hotel! Your positive comments make us stay focused towards our guests and keep us highly motivated.We are glad that you enjoyed your stay and we look forward to welcoming you in future.

10/10 Excellent

Tanmay

Séjour de 2 nuits en janvier 2024
Réponse de Warm regards, Vishal Singh General Manager le 16 janv. 2024
Dear Guest,Greetings from Taj Ganges!Thank you for taking time and reviewing us. We are delighted have you stay with us and giving us an opportunity to serve you at our hotel! Your positive comments make us stay focused towards our guests and keep us highly motivated.We are glad that you enjoyed your stay and we look forward to welcoming you in future.

10/10 Excellent

naina

Séjour de 1 nuit en décembre 2023
Réponse de Regards, Vishal Singh General Manager le 22 janv. 2024
Dear Guest,Thank you for taking the time to post the review. My entire team is extremely delighted to know that you have enjoyed your stay at our hotel and this will definitely add on to our belief in continuing with our efforts to provide warm hospitality to our guests.Looking forward to welcoming you back soon.

10/10 Excellent

MAMTA

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing memorable experience Lovely staff Especially Sombir
Séjour de 2 nuits en décembre 2023
Réponse de Warm regards, Vishal Singh General Manager le 16 janv. 2024
Dear Guest,Greetings from Taj Ganges!Thank you for taking time and reviewing us. We are delighted have you stay with us and giving us an opportunity to serve you at our hotel! Your positive comments make us stay focused towards our guests and keep us highly motivated.We are glad that you enjoyed your stay and we look forward to welcoming you in future.

10/10 Excellent

KISHORE

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Taj Ganges is wonderful place to stay. It is vibrant and has enchanting atmosphere.
Séjour de 3 nuits en décembre 2023
Réponse de Warm regards, Vishal Singh General Manager le 16 janv. 2024
Dear Guest,Greetings from Taj Ganges!Thank you for taking time and reviewing us. We are delighted have you stay with us and giving us an opportunity to serve you at our hotel! Your positive comments make us stay focused towards our guests and keep us highly motivated.We are glad that you enjoyed your stay and we look forward to welcoming you in future.

10/10 Excellent

Indu

Séjour de 1 nuit en décembre 2023
Réponse de Warm regards, Vishal Singh General Manager le 16 janv. 2024
Dear Guest,Greetings!!Thank you for taking the time to review us.We are glad that your experience was enjoyable. Your positive feedback makes us stay focused on our guests and keeps us highly motivated.We look forward to welcoming you in the future.

10/10 Excellent

Dilip

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We enjoyed our 3- night stay at Taj Ganges. Friendly and courteous staff. Jayant at the front desk and Muskan in the Chowk restaurant were exceptional and took care of all our needs. Dilip made sure our room is well stocked and always greeted us with a small. The chowk restaurant can get some enhancements. The menu can be updated and also how food is displayed and served in pots with lids. I also feel that Chowk management and staff focuses more on guests that order Ala Carte vs. guests with lunch and dinner buffet option. We had paid for 3 meal buffet via Expedia, but looks like hotel prefers people to order. Overall we were pleased with our stay.
Séjour de 3 nuits en novembre 2023
Réponse de Warm regards, Vishal Singh General Manager le 16 janv. 2024
Dear Guest,Greetings from Taj Ganges!Thank you for taking time and reviewing us. We are delighted have you stay with us and giving us an opportunity to serve you at our hotel! Your positive comments make us stay focused towards our guests and keep us highly motivated.We are glad that you enjoyed your stay and we look forward to welcoming you in future.

10/10 Excellent

Anirban, Fremont

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent staff and professional
Séjour de 1 nuit en novembre 2023
Réponse de Warm regards, Vishal Singh General Manager le 13 mai 2024
Dear Guest,Greetings from Taj Ganges!Thank you for taking time and reviewing us. We are delighted have you stay with us and giving us an opportunity to serve you at our hotel! Your positive feedback makes us stay focused towards our guests and keep us highly motivated.We are glad that you enjoyed your stay and we look forward to welcoming you in future.

10/10 Excellent

HEMANTH

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2023
Réponse de Warm regards, Vishal Singh General Manager le 13 mai 2024
Dear Guest,Greetings from Taj Ganges!Thank you for taking time and reviewing us. We are delighted have you stay with us and giving us an opportunity to serve you at our hotel! Your positive feedback makes us stay focused towards our guests and keep us highly motivated.We are glad that you enjoyed your stay and we look forward to welcoming you in future.

10/10 Excellent

Ravi

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
very good place to stay with good food options
Séjour de 2 nuits en octobre 2023

10/10 Excellent

Abhishek

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de Warm regards, Vishal Singh General Manager le 13 mai 2024
Dear Guest,Greetings from Taj Ganges!Thank you for taking time and reviewing us. We are delighted have you stay with us and giving us an opportunity to serve you at our hotel! Your positive feedback makes us stay focused towards our guests and keep us highly motivated.We are glad that you enjoyed your stay and we look forward to welcoming you in future.

10/10 Excellent

Lakshmisowjanya

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very good hospitality
Séjour de 1 nuit en septembre 2023
Réponse de Taj Ganges Varanasi le 29 sept. 2023
Dear Guest,Greetings from Taj Ganges !Thank you for taking time and reviewing us. We are delighted have you stay with us and giving an opportunity to serve you at our hotel! Your positive comments make us stay focused towards our guests and keep us highly motivated.We are glad that you enjoyed your stay and we look forward to welcoming you in future.Sincerely,Yadupati SinghFront Office Manager

10/10 Excellent

RANAJIT

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent hospitality
We were particularly very pleased with the attention and care we received as Senior Citizens at the dinning hall on all 4 occasions - particularly from Ms. Tanu. We observed that everyone in your team are well motivated to serve all guests. This is a great achievement as an organization.
Séjour de 2 nuits en septembre 2023
Réponse de Taj Ganges Varanasi le 29 sept. 2023
Dear Guest,Greetings from Taj Ganges !Thank you for taking time and reviewing us. We are delighted have you stay with us and giving an opportunity to serve you at our hotel! Your positive comments make us stay focused towards our guests and keep us highly motivated.We are glad that you enjoyed your stay and we look forward to welcoming you in future.Sincerely,Yadupati SinghFront Office Manager

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en septembre 2023
Réponse de Taj Ganges Varanasi le 29 sept. 2023
Dear Guest,Greetings from Taj Ganges !Thank you for taking time and reviewing us. We are delighted have you stay with us and giving an opportunity to serve you at our hotel! Your positive comments make us stay focused towards our guests and keep us highly motivated.We are glad that you enjoyed your stay and we look forward to welcoming you in future.Sincerely,Yadupati SinghFront Office Manager

10/10 Excellent

Nikunj

Séjour de 1 nuit en septembre 2023
Réponse de Taj Ganges Varanasi le 29 sept. 2023
Greetings from Taj Ganges !Thank you for taking time and reviewing us. We are delighted have you stay with us and giving an opportunity to serve you at our hotel! Your positive comments make us stay focused towards our guests and keep us highly motivated.We are glad that you enjoyed your stay and we look forward to welcoming you in future.Sincerely,Yadupati SinghFront Office Manager

8/10 Bien

sheela

Séjour de 1 nuit en août 2023
Réponse de Taj Ganges Varanasi le 29 sept. 2023
Dear Guest,Greetings from Taj Ganges !Thank you for taking time and reviewing us. We are delighted have you stay with us and giving an opportunity to serve you at our hotel! Your positive comments make us stay focused towards our guests and keep us highly motivated.We are glad that you enjoyed your stay and we look forward to welcoming you in future.Sincerely,Yadupati SinghFront Office Manager

10/10 Excellent

Satish

Séjour de 2 nuits en août 2023
Réponse de Taj Ganges Varanasi le 29 sept. 2023
Dear Guest,Greetings from Taj Ganges !Thank you for taking time and reviewing us. We are delighted have you stay with us and giving an opportunity to serve you at our hotel! Your positive comments make us stay focused towards our guests and keep us highly motivated.We are glad that you enjoyed your stay and we look forward to welcoming you in future.Sincerely,Yadupati SinghFront Office Manager

10/10 Excellent

Gustavo

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Overall everything about this hotel was great! We loved the welcome necklace and bindi, but the food, was THE BEST OF THE BEST in the entire India!!! Dinner at the restaurant was superb, and the breakfast at the other restaurant was OUTSTANDING!!! Special thanks to Aryan who was the waiter at our table. He gave us food recommendations, he explained to us valuable information, he was so attentive and friendly, he made our culinary experience THE BEST!!!
Séjour de 1 nuit en juin 2023
Réponse de Taj Ganges Varanasi le 17 août 2023
Dear Mr. Gustavo,Thank you for choosing to stay with us and for taking the time to post a review. We are delighted to have exceeded your expectations. It was our pleasure accommodating you, and we hope you will make Taj Ganges Varanasi your home away from home whenever your travels bring you to our city. We look forward to your next visit.With best wishes and regards, Vishal SinghGeneral Manager

4/10 Médiocre

Padmaja, Cary

Voyage en famille
Les points faibles : Personnel et service
The Taj experience is missing at this location. Had to wait for more than 90 minutes to check in. The signature Taj hospitality for which I came back to this property is no where, unfortunately.
Séjour de 2 nuits en juillet 2023
Réponse de Taj Ganges Varanasi le 17 août 2023
Dear Ms. Padmaja,Thank you for choosing to stay with us and for taking the time to post a review. Please be assured that your comments and suggestions will be taken into consideration and that we will do our utmost to improve wherever we can. We hope you will make Taj Ganges Varanasi your home away from home whenever your travels bring you to our city. We look forward to your next visit.With best wishes and regards, Vishal SinghGeneral Manager

8/10 Bien

Sushma

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juin 2023
Réponse de Taj Ganges Varanasi le 17 août 2023
Dear Ms. Sushma,Thank you for choosing to stay with us and for taking the time to post a review. We are delighted to have exceeded your expectations. It was our pleasure accommodating you, and we hope you will make Taj Ganges Varanasi your home away from home whenever your travels bring you to our city. We look forward to your next visit.With best wishes and regards, Vishal SinghGeneral Manager

10/10 Excellent

Vishu

Séjour de 1 nuit en juin 2023
Réponse de Taj Ganges Varanasi le 17 août 2023
Dear Mr. Vishu,Thank you for choosing to stay with us and for taking the time to post a review. We are delighted to have exceeded your expectations. It was our pleasure accommodating you, and we hope you will make Taj Ganges Varanasi your home away from home whenever your travels bring you to our city. We look forward to your next visit.With best wishes and regards, Vishal SinghGeneral Manager

10/10 Excellent

Vinod

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff was extremely friendly and they took great care of us
Séjour de 2 nuits en juin 2023
Réponse de Taj Ganges Varanasi le 17 août 2023
Dear Mr. Vinod,Thank you for choosing to stay with us and for taking the time to post a review. We are delighted to have exceeded your expectations. It was our pleasure accommodating you, and we hope you will make Taj Ganges Varanasi your home away from home whenever your travels bring you to our city. We look forward to your next visit.With best wishes and regards, Vishal SinghGeneral Manager

10/10 Excellent

Kapil, Flower mound

Voyage en groupe
Lovely property, excellent service!
Séjour de 2 nuits en juin 2023
Réponse de Taj Ganges Varanasi le 17 août 2023
Dear Mr. Kapil,Thank you for choosing to stay with us and for taking the time to post a review. We are delighted to have exceeded your expectations. It was our pleasure accommodating you, and we hope you will make Taj Ganges Varanasi your home away from home whenever your travels bring you to our city. We look forward to your next visit.With best wishes and regards, Vishal SinghGeneral Manager

10/10 Excellent

Nitin

Voyage en famille
Overall good
The hotel is very clean and comfortable,it is far from city hustle bustle .Only thing is it is far from temple.. Exceptional staff, Hospitality was excellent!! Outstanding service by Navneet in Chowk and Guru in Varuna. Navneet the cake🎂 was yummm…👌👌👌. Thanks to the entire Taj Ganges team for this wonderful experience. Good work ..!!!
Séjour de 2 nuits en juin 2023
Réponse de Taj Ganges Varanasi le 17 août 2023
Dear Mr. Nitin,Thank you for choosing to stay with us and for taking the time to post a review. We are delighted to have exceeded your expectations. It was our pleasure accommodating you, and we hope you will make Taj Ganges Varanasi your home away from home whenever your travels bring you to our city. We look forward to your next visit.With best wishes and regards, Vishal SinghGeneral Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juin 2023

10/10 Excellent

Jai

Séjour de 2 nuits en juin 2023

10/10 Excellent

Ravi

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good hospitality, nice food
Séjour de 2 nuits en mai 2023

10/10 Excellent

saritha

Séjour de 3 nuits en mai 2023

4/10 Médiocre

ujjwal

Voyage en famille avec de jeunes enfants, Voyage en groupe
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
It's spacious and taj name tag. I didn't like staff behavior, dirty and old
Séjour de 1 nuit en mai 2023

10/10 Excellent

Daxesh

Séjour de 3 nuits en avril 2023

10/10 Excellent

Laura

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Impecable
Estancia perfecta! Habitaciones impecables, servicio muy amable y desayuno buffet muy completo y bueno. La pisicina estaba genial tambíen
Séjour de 1 nuit en avril 2023

10/10 Excellent

sudhanshu

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We bought some clothes from the Taj facility (name of the shop is Shanti), they promised that it will be delivered to us by Tuesday at our addressed. Unfortunately we never received the package by Tuesday. We are still waiting. They should not promise if they can’t keep their promise. This shop is in Taj facility but I think they affect Taj’s reputation if they can’t provide the service by promise date.
Séjour de 4 nuits en mars 2023

10/10 Excellent

Bandana

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
It’s an excellent property with mixed bag staff members. The restaurant chowk is a delight. The travel desk is worthless and there’s a particular person who was definitely up to no good during our stay, ever sulking and always looking constipated, as if speaking to us was giving him acidity. Restaurant staff members are good and efficient. Complimentary check out was given till 1:30 pm but we were called twice around 12:10 and 12:55 asking when can the luggage be brought down - basically asking when will we leave. Front desk Staff doesn’t communicate with each other it seems. On the day of check in one of the staff member who helped us check in couldn’t believe that our room rate included breakfast lunch and dinner and was trying to wiggle out by just providing breakfast. She had to be shown the reservation and she kept on saying “unbelievable” how can this be ? How can all meals be included in this room rate? As if she personally was getting affected because the room rates included all meals.
Séjour de 3 nuits en mars 2023