Bain à remous intérieur

Avis sur Sandman Hotel Vancouver Airport

3 out of 5
Sandman Hotel Vancouver Airport
3233 St. Edwards Drive, Richmond, BC

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 1042 avis sur 2379." "
Note des voyageurs de 8 (Bien), d’après 760 avis sur 2379." "
Note des voyageurs de 6 (Satisfaisant), d’après 326 avis sur 2379." "
Note des voyageurs de 4 (Médiocre), d’après 141 avis sur 2379." "
Note des voyageurs de 2 (Horrible), d’après 110 avis sur 2379." "

8,4/10

Propreté

8,6/10

Personnel et service

7,8/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

8/10 Bien

Stephanie

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Ramy le 16 mai 2024
Dear Stephanie,Thank you for choosing to stay with us and for leaving a 4-star review. We appreciate your feedback and hope to have the opportunity to exceed your expectations during your next visit.Best regards,Ramy Agaiby,General Manager

10/10 Excellent

Catherine

Séjour de 1 nuit en avril 2024
Réponse de Ramy le 1 mai 2024
Dear Catherine,Thank you for awarding us with a 5-star rating! Your feedback is greatly appreciated, and it motivates us to continue providing exceptional service to all our guests.If there's anything specific you loved about your stay or if you have any suggestions for improvement, please don't hesitate to let us know.We hope to have the pleasure of welcoming you back for another wonderful experience in the future.Warm regards,Ramy Agaiby,General Manager

10/10 Excellent

Emmanuelle

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
All is fine, the only thing is we arrived late (21h) and need to leave early (7h) without access to breakfast. But we will find something on our way!
Séjour de 1 nuit en mars 2024
Réponse de Ramy le 12 mars 2024
Dear Emmanuelle,Thank you for taking the time to share your feedback with us. We're glad to hear that overall your stay was satisfactory.We understand the inconvenience of arriving late and departing early without access to breakfast. While we strive to accommodate the needs of all our guests, we recognize that there are times when our operating hours may not align perfectly with everyone's schedule. Your understanding in this matter is greatly appreciated.Should your travels bring you back to our area in the future, please don't hesitate to let us know if there's anything we can do to make your stay more comfortable, including arranging breakfast boxes for you before your departure.We value your patronage and hope to have the opportunity to welcome you back for another enjoyable stay.Warm regards,Ramy Agaiby,General Manager

10/10 Excellent

Marie-Hélène

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
La navette pou l’aéroport est fiable et pratique. La chambre est impeccable et le lit confortable. La proximité l’aéroport est vraiment appréciée
Séjour de 1 nuit en février 2024
Réponse de Ramy le 1 mars 2024
Dear Marie-Helene,Thank you for taking the time to share your positive feedback with us. We're thrilled to hear that you found our airport shuttle service reliable and convenient, and that you appreciated the proximity to the airport. Ensuring a seamless and comfortable experience for our guests is our top priority, and we're delighted that you enjoyed your stay with us.We're also pleased to hear that you found your room to be spotless and the bed comfortable. Providing a clean and comfortable environment for our guests is essential, and we're glad we could meet your expectations.Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay in the future.Warm regards,Ramy Agaiby,General Manager

10/10 Excellent

Daniel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Ramy le 1 mars 2024
Dear Daniel,Thank you for choosing our hotel for your stay. We hope you had a wonderful experience and look forward to welcoming you back in the future.Best regards,Ramy Agaiby,General Manager

10/10 Excellent

Hema

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice stay. Close to airport
Séjour de 1 nuit en février 2024
Réponse de Ramy le 20 févr. 2024
Dear Hema,Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us and found our proximity to the airport convenient. Ensuring a pleasant experience for our guests is our priority, and we're thrilled that we could contribute to your satisfaction. We look forward to hosting you again soon.Warm regards,Ramy Agaiby,General Manager

10/10 Excellent

Myriam

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Belle grande chambre. Très propre. Personnel courtois
Séjour de 1 nuit en novembre 2023
Réponse de Ramy le 24 nov. 2023
Dear Myriam,Thank you for your kind words! We're thrilled to hear that you enjoyed your stay with us, especially appreciating the nice big room, cleanliness, and the courteousness of our staff. Providing a comfortable and welcoming experience is our top priority.We appreciate your feedback and look forward to welcoming you back for another enjoyable stay.Best regards,Ramy Agaiby,General Manager

10/10 Excellent

Marie-Josee

Séjour de 1 nuit en octobre 2023
Réponse de Ramy le 3 nov. 2023
Dear Marie-Josee,Thank you for your 5-star review! We appreciate your positive feedback and are delighted that you enjoyed your stay. If you have any specific comments or suggestions in the future, feel free to share. We look forward to welcoming you back on your next visit.Warm regards,Ramy Agaiby, General Manager

10/10 Excellent

Marie-Josee

Séjour de 1 nuit en octobre 2023
Réponse de Ramy le 26 oct. 2023
Dear Marie-Josee,Thank you for your 5-star rating! We're delighted to hear that you enjoyed your stay with us. If you ever have any comments or feedback in the future, please don't hesitate to share. We look forward to welcoming you back on your next visit.Best regards,Ramy AgaibyGeneral Manager

10/10 Excellent

Benoit

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
La place était parfaite ils ne manquait rien et très propre, je retournerais à cette endroit n’importe quand merci à Megan et Emily!
Séjour de 1 nuit en septembre 2023
Réponse de Ramy le 16 sept. 2023
Dear Benoit,We are absolutely thrilled to receive your glowing review! It brings us immense joy to hear that your stay was perfect, and we're delighted that you found everything to be in order, clean, and to your satisfaction.Megan and Emily are valuable members of our team, and we will be sure to pass on your kind words to them. They will be delighted to know that they contributed to making your stay exceptional.We genuinely appreciate your kind words and your willingness to return to our place anytime. We can't wait to welcome you back and ensure that your future visits are just as wonderful as this one.If you have any more feedback or requests in the future, please feel free to reach out. We're here to make your stays memorable.Warm regards,Ramy Agaiby, General Manager

10/10 Excellent

Vincent

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon hotel bien placé pour ne pas rater son avion
Tres bon hotel avec service de navette gratuit pour aller a l'aeroport en toute sérénité.
Séjour de 1 nuit en août 2023
Réponse de Ramy le 25 août 2023
Hi Vincent, Thank you for sharing your positive experience with us! We're delighted to know that you had a very good stay at our hotel and that our free shuttle service to the airport added to your convenience and peace of mind. Providing a seamless and stress-free experience for our guests is our goal, and we're glad we could meet your expectations. Should your travels bring you back to the area, we'd be more than happy to welcome you again for another wonderful stay! Regards, Ramy Agaiby, General Manager

4/10 Médiocre

Jean-baptiste

Voyage d’affaires
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Very dirty rooms. Completely overpriced
Séjour de 1 nuit en août 2023
Réponse de Ramy le 8 août 2023
Dear Jean-Baptiste,Thank you for sharing your thoughts on your recent stay with us. We're truly sorry to hear that your experience did not meet your expectations. Please accept our sincerest apologies for any inconvenience you encountered regarding the cleanliness of your room. This is certainly not the level of service we aim to provide, and we take your feedback seriously.We understand the importance of a comfortable and clean environment for our guests, and we're committed to addressing this matter promptly to ensure that future stays uphold the standards you rightfully expect.Regarding the pricing, we strive to offer competitive rates that reflect the quality and services we provide. We're disappointed to hear that you felt the price did not align with your experience. We appreciate your feedback on this matter as well.If you would be open to providing further details about your stay, it would greatly assist us in improving our services. We would appreciate the opportunity to make things right. Please feel free to reach out to our management team directly.Thank you for your feedback, and we hope to have another chance to exceed your expectations in the future.Sincerely,Ramy Agaiby, General Manager

10/10 Excellent

Marc

Séjour de 1 nuit en juillet 2023
Réponse de Ramy le 28 juil. 2023
Dear Marc,Thank you so much for the outstanding 5-star rating! We truly appreciate your kind feedback and are thrilled to know that you had a wonderful stay with us.Providing exceptional service and a memorable experience for our guests is our top priority, and we are delighted that we met your expectations.If there's anything specific that made your stay exceptional or any additional feedback you'd like to share, please don't hesitate to reach out. We always value the thoughts of our guests as they help us continually improve our services.Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future!Warmest regards,Ramy Agaiby, General Manager

8/10 Bien

Philippe

Voyage d’affaires
Les points forts : Propreté et personnel et service
Just Ok, not more
Séjour de 2 nuits en juin 2023
Réponse de Ramy le 21 juin 2023
Dear Philippe,Thank you for sharing your feedback about your recent stay at our hotel. We appreciate your honest assessment, and we apologize if your experience was not up to your expectations.We strive to provide an exceptional stay for all our guests, and it is disheartening to learn that we fell short of meeting your expectations. We value your feedback and would appreciate it if you could provide us with more specific details about the areas where we can improve. This will help us address any concerns and work towards enhancing the overall guest experience.We hope you will consider giving us another opportunity to provide you with a more satisfactory stay in the future. Please feel free to reach out to our management team directly so that we can better understand your concerns and work towards resolving them.Once again, thank you for your feedback, and we hope to have the chance to make it up to you on a future visit.Sincerely,Ramy Agaiby, General Manager

10/10 Excellent

Francine

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Élégance de la part des employés
Séjour de 1 nuit en juin 2023
Réponse de Ramy le 21 juin 2023
Dear Francine,Thank you for your feedback. We greatly appreciate your kind words about the elegance exhibited by our employees. Providing exceptional service and creating a welcoming atmosphere are fundamental to us, and we're delighted to hear that our employees exemplified elegance during your stay.We will make sure to share your appreciation with our team members. They will be thrilled to know that their efforts made a positive impact on your experience.Thank you for choosing our hotel, and we look forward to serving you again in the future with the same level of elegance and hospitality.Warm regards,Ramy Agaiby, General Manager

6/10 Satisfaisant

Maxime

Voyage en famille
Les points forts : Propreté
Just ok
Séjour de 2 nuits en juin 2023
Réponse de Ramy le 14 juin 2023
Dear Maxime,Thank you for choosing our hotel and for sharing your feedback with us. We are sorry to hear that your experience was just okay.We constantly strive to provide exceptional service and exceed our guests' expectations, and we regret that we fell short during your visit. We would greatly appreciate it if you could provide us with more details about your stay and let us know where we could have improved. Your insights are invaluable to us as we work towards enhancing our guests' experiences.We sincerely apologize for any inconvenience or shortcomings you may have encountered during your stay. Your satisfaction is our top priority, and we would like to assure you that we will address the areas of concern and take appropriate measures to improve.We hope to have the opportunity to welcome you back in the future, ensuring a truly exceptional stay.Warm regards,Ramy AgaibyGeneral Manager

10/10 Excellent

Monique

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Parfait pour un séjour.
Séjour de 1 nuit en mai 2023
Réponse de Ramy le 25 mai 2023
Dear Monique,Thank you for your feedback! We're delighted to hear that our property was perfect for your stay. Providing an excellent experience for our guests is our top priority, and we're thrilled that we met your expectations.At Sandman YVR, we strive to create a welcoming and comfortable environment for our guests. It's wonderful to know that we achieved this during your stay. If there's anything else we can do to enhance your future visits or if you have any specific requests, please feel free to let us know. We're here to make your stay as enjoyable as possible.Thank you once again for choosing our property and for your kind feedback. We look forward to the opportunity to host you again and provide you with another perfect stay.Best regards,Ramy Agaiby, General Manager

10/10 Excellent

Linda

Séjour de 1 nuit en mai 2023
Réponse de Ramy le 1 juin 2023
Hi Linda, Thank you for awarding us with a 5-star rating! We greatly appreciate your recognition and support.At Sandman YVR, we continuously strive to deliver exceptional service and exceed our guests' expectations. It's truly rewarding to know that we were able to provide you with a positive experience deserving of the highest rating.We value your feedback and look forward to serving you again in the future. If there's anything else we can assist you with or if you have any further comments or suggestions, please don't hesitate to reach out.Thank you once again for your kind rating. We're grateful for your trust and hope to have the pleasure of welcoming you back soon!Best regards,Ramy Agaiby, General Manager

10/10 Excellent

Eric

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The room was wonderful! Kitchenette A loft bedroom area on second level was great! Was delightfully surprised.
Séjour de 1 nuit en avril 2023
Réponse de Ramy le 16 mai 2023
Hi Eric, to leave feedback about Sandman Hotel Vancouver Airport. We are delighted to know that you had a pleasant stay and an enriching experience with us. We look forward to welcoming you back soon. Regards, Ramy Agaiby, General Manager

10/10 Excellent

Jean-Francois, Montreal

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place near airport
Séjour de 1 nuit en avril 2023
Réponse de Ramy le 18 avr. 2023
Hi Jean-Francois, Thank you for staying with us and for taking the time to review us. The entire team here at Sandman Vancouver Airport are so thrilled with your 5/5 rating! We very much hope to see you again soon! Regards, Ramy Agaiby, General Manager

10/10 Excellent

Cecile

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Service de transport de l’aéroport , resto ,
Séjour de 1 nuit en avril 2023
Réponse de Ramy le 11 avr. 2023
Hi Cecile, Many thanks for taking some of your valuable time to leave feedback about Sandman Hotel Vancouver Airport. We are delighted to know that you had a pleasant stay and an enriching experience with us. We look forward to welcoming you back soon. Regards, Ramy Agaiby, General Manager

10/10 Excellent

CHANTAL

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Très bien pour une nuit
Séjour de 1 nuit en mars 2023
Réponse de Ramy le 6 mars 2023
Hi Chantal, Many thanks for taking some of your valuable time to leave feedback about Sandman Hotel Vancouver Airport. We are delighted to know that you had a pleasant stay and an enriching experience with us. We look forward to welcoming you back soon. Regards, Ramy Agaiby, General Manager

8/10 Bien

Cecile

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bien situé , personnel très accueillant, service de navette plus difficile, pas à l’heure , j’ai été refusé au premier tour parce que je n’étais pas agent de bord, attente plus de 1 hres
Séjour de 1 nuit en février 2023
Réponse de Ramy le 4 mars 2023
Hi Cecile, Thank you for taking time out to share feedback of your experience with us at Sandman Hotel Vancouver Airport. We are delighted to know that you had a pleasant stay and an enriching experience with us. We have made a note about your comments on the shuttle service and shared it with the shuttle company owner for immediate actioning. Looking forward to welcome you back as we are aiming for 5/5 review for your next stay. Regards, Ramy Agaiby, General Manager

6/10 Satisfaisant

Cynthia

Les points forts : Personnel et service
Propreté correcte, mais lit confortable et près de l'aéroport.
Séjour de 1 nuit en février 2023
Réponse de Ramy le 28 févr. 2023
Hi Cynthia, Thank you for choosing Sandman Vancouver Airport Hotel us as your preferred accommodation! We are pleased to hear that you've had great stay with us. We hope to welcome you again soon! Regards, Ramy Agaiby, General Manager

10/10 Excellent

Jean-baptiste

Séjour de 1 nuit en février 2023
Réponse de Ramy le 8 mars 2023
Hi Jean-Baptiste, Many thanks for taking some of your valuable time to leave feedback about Sandman Hotel Vancouver Airport. We are delighted to know that you had a pleasant stay and an enriching experience with us. We look forward to welcoming you back soon. Regards, Ramy Agaiby, General Manager

10/10 Excellent

Richard

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en janvier 2023
Réponse de Ramy le 6 mars 2023
Hi Richard, Many thanks for taking some of your valuable time to leave feedback about Sandman Hotel Vancouver Airport. We are delighted to know that you had a pleasant stay and an enriching experience with us. We look forward to welcoming you back soon. Regards, Ramy Agaiby, General Manager

10/10 Excellent

Cecile

Les points forts : Propreté et personnel et service
Difficile d’appeler à l’hôtel pas de réponse , personnel très présent pour répondre au comptoir, aide pour retour à l’aéroport,shuttle,
Séjour de 1 nuit en janvier 2023
Réponse de Sandman Front Desk Team le 6 févr. 2023
Hello On behalf of the Sandman Hotel Vancouver Airport, I would like to say “Thank you,” for your comments about your hotel stay with us. We also work very hard to meet or exceed your hotel expectations. We look forward to you staying with us again soon

10/10 Excellent

Joseph

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
L’accueil du personnel
Séjour de 1 nuit en janvier 2023
Réponse de Sandman Hotel le 17 janv. 2023
Hello On behalf of the Sandman Hotel Vancouver Airport, I would like to say “Thank you,” for your comments about your hotel stay with us.We also work very hard to meet or exceed your hotel expectations. We look forward to you staying with us again soon.

2/10 Horrible

Stephane

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Never
Réponse de Sandman Hotel le 9 janv. 2023
Hello Clint, Thank you for the kind rating. We hope to see you next time! Warm regards

10/10 Excellent

eric

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Piscine, spa, qualité de la literie, espace
Séjour de 1 nuit en octobre 2022
Réponse de Sandman Hotel le 25 oct. 2022
Hello On behalf of the Sandman Hotel Vancouver Airport, I would like to say “Thank you,” for your comments about your hotel stay with us.We also work very hard to meet or exceed your hotel expectations. We look forward to you staying with us again soon.

10/10 Excellent

David

Séjour de 1 nuit en septembre 2022

10/10 Excellent

Nathalie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bien comme hôtel , restaurant dans l’hôtel très bien, le conducteur de la navet très gentil et aime échanger avec les gens rend le voyage entre l’aéroport et l’hôtel très agréable.
Séjour de 1 nuit en septembre 2022
Réponse de Manager le 27 sept. 2022
Hello Nathalie, thank you for your 5star review. We hope to serve you again soon. Stay healthy!

8/10 Bien

Andre

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2022
Réponse de Manager le 19 sept. 2022
Hello Andre, thank you for your rating. We hope to welcome you back soon again.

10/10 Excellent

Michel

Les points forts : Personnel et service
Séjour de 1 nuit en septembre 2022

8/10 Bien

Philippe

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2022

8/10 Bien

Julie

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Service courtois et chambre ok.
Séjour de 1 nuit en juillet 2022
Réponse de Manager le 2 août 2022
Hello Julie, thank you for your warm words. We will look forward to serving you again soon.

8/10 Bien

Claire

Séjour de 1 nuit en juillet 2022

10/10 Excellent

Thérèse

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hôtel bien situé avec une bonne quantité de restaurants aux alentours. Personnel courtois et serviable. Facile d'accès; proche de l'aéroport, ainsi que du transport en commun.
Séjour de 7 nuits en juin 2022
Réponse de Manager le 27 juin 2022
Hello Therese, thank you for your warm words. We'd love to serve you again. Stay healthy!

6/10 Satisfaisant

Martine

Voyage en famille
Les points forts : Personnel et service
Accès rapide à l’aéroport
Séjour de 1 nuit en mai 2022
Réponse de Manager le 9 mai 2022
Hello Martine, thank you for your comment. Yes, our location is indeed convenient for everything, close the airport, grocery shopping, restaurants, easy access to Vancouver downtown as well. We'd love to have you stay with us again. Thank you

8/10 Bien

Mario

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
wifi pas bon
le wifi est vraiment pas bon. c’est même affreux. Quand je suis arrivé à ma chambre le premier jour j’ai trouvé un masque utilisé dans ma poubelle. un autre jour, la poubelle avait disparue.
Séjour de 7 nuits en avril 2022
Réponse de Manager le 30 avr. 2022
Hello Mario, thank you for your comment. We apologize for the inconvenience you had experienced. We will use your comment for our training purpose to improve our service. Thank you again and stay safe!

10/10 Excellent

Martin

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tres bonne hotel ca fait quelques fois que je loue une chambre et hai tjrs eu du bon service!!😁
Séjour de 7 nuits en mars 2022
Réponse de manager le 4 avr. 2022
Hello Martin, Thank you for your kind words. We'd love to have you stay with us again soon. Thank you & Stay healthy!

8/10 Bien

Pierre

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pas de déjeuner.
Séjour de 1 nuit en février 2022
Réponse de Sandman Hotel le 1 mars 2022
Hello On behalf of the Sandman Hotel Vancouver Airport, I would like to say “Thank you,” for your reply to grading your hotel stay with us. We also work very hard to meet or exceed your hotel expectations. We look forward to you staying with us again soon.

6/10 Satisfaisant

Eric

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2021

8/10 Bien

Véronoque

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean room &friendly staff
Séjour de 8 nuits en septembre 2021
Réponse de manager le 6 oct. 2021
Dear Veronoque, Thank you for your feedback and warm words. We appreciate you recognized our hospitality. We will look forward to having you stay with us again in the near future. Thank you again and stay healthy!

6/10 Satisfaisant

Anne-Marie

Les points faibles : Personnel et service
Bien mais cher pour ce que c'est.
L'hôtel est propre et la navette pour l'aéroport, très pratique. L'hôtel aurait toutefois besoin d'être rafraichi. Cher pour ce que c'est (même pas de café dans le lobby à 6h le matin) mais ok si le prix n'avait pas été aussi élevé. Attention l'accès à la piscine est restreint pendant la pandémie et il faut réserver AVANT d'arriver une place.
Séjour de 1 nuit en septembre 2021
Réponse de Manager le 26 sept. 2021
Dear Anne-Marie, Thank you for giving us your feedback. We hope to serve you again in the near future. Thank you

6/10 Satisfaisant

Frédéric

Voyage en couple
Les points faibles : Infrastructures et conditions de l’hébergement
Il y a mieux comme hôtel proche de l’aéroport
Séjour de 3 nuits en septembre 2021
Réponse de Sandman Hotel le 13 sept. 2021
Hello On behalf of the Sandman Hotel Vancouver Airport, I would like to say “Thank you,” for your reply to grading your hotel stay with us. We also work very hard to meet or exceed your hotel expectations. We look forward to you staying with us again soon.

8/10 Bien

Johanne

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bel endroit, resto près agréable
Séjour de 1 nuit en août 2021
Réponse de Sandman Vancouver Airport le 2 sept. 2021
Hello On behalf of the Sandman Hotel Vancouver Airport, I would like to say “Thank you,” for your comments about your hotel stay with us. We also work very hard to meet or exceed your hotel expectations. We look forward to you staying with us again soon.

10/10 Excellent

Francois

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good!
Séjour de 1 nuit en août 2021
Réponse de manager le 9 sept. 2021
Dear Francois, Thank you for taking the time to give us your 5star review. We hope to see you again soon. Thank you & stay healthy!

6/10 Satisfaisant

Nicolas

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Correct
Correct pour une nuit avant de prendre l’avion mais sans plus. Chambre très petite mais propre. La salle de bain était tout de même de bonne dimension.
Séjour de 1 nuit en août 2021
Réponse de Manager le 30 août 2021
Dear Nicolas, Thank you for taking the time to give us your feedback. We hope to serve you again. Stay healthy!

8/10 Bien

Lise

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 6 nuits en août 2021
Réponse de manager le 23 août 2021
Dear Lise, Thank you for taking the time to give us good rating. We'll look forward to having you stay with us again in the near future. Thank you & stay safe!