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Avis sur Heathman Lodge

3.5 out of 5
Heathman Lodge
7801 NE Greenwood Dr, Vancouver, WA

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 1209 avis sur 1712." "
Note des voyageurs de 8 (Bien), d’après 309 avis sur 1712." "
Note des voyageurs de 6 (Satisfaisant), d’après 104 avis sur 1712." "
Note des voyageurs de 4 (Médiocre), d’après 60 avis sur 1712." "
Note des voyageurs de 2 (Horrible), d’après 30 avis sur 1712." "

9,2/10

Propreté

9,2/10

Personnel et service

9,0/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

Nicolas

Séjour de 1 nuit en septembre 2023
Réponse de Emily, Front Desk Manager le 22 sept. 2023
Thank you so much for your feedback Nicolas! We hope we can have you back again soon!

4/10 Médiocre

Cynthia

Went on hotel site to see amenities just after booking room on Expedia and found the exact room for $50.00 less. Imagine my surprise and disappointment!
Séjour de 1 nuit en mai 2024

8/10 Bien

Stephen

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was quiet and great service at the restaurant
Séjour de 1 nuit en mai 2024

10/10 Excellent

C

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements
We really enjoyed our stay. Thank you.
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

Juanita

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Their was a hair on the toilet and a little square piece of fabric under the night stand. It looks the the housekeeper was was really busy or something.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Jesus

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All the staff was always happy to help
Séjour de 1 nuit en mai 2024

10/10 Excellent

Aaren

Voyage en groupe, Voyage en couple
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Didnt get my security dipostie back at all wich was like $75 view wasnt the best nice decore enjoyed for the most part
Séjour de 2 nuits en mai 2024

2/10 Horrible

Whitney

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sucks they do t give refunds
Séjour de 1 nuit en mai 2024
Réponse de Emily, Front Desk Manager le 22 mai 2024
Hi Whitney. I am so sorry that your stay was not up to standards. I would love to hear more if you can reach out to me at the Hotel.

10/10 Excellent

Olwen

Voyage en groupe
The freezer in the fridge needed to be defrosted!!!! Maybe the fridge temp needs to be reset. Did not like the coffee that came out of the coffee machine in the room !!! Otherwise I had a great stay at Heathman lodge !!!! Thank you
Séjour de 2 nuits en mai 2024
Réponse de Emily, Front Desk le 22 mai 2024
Thank you so much for your feedback Olwen! We are sorry about the fridge in the room! Also that you didn't like the coffee we provided. We do have complimentary fresh coffee at the front desk 24 hours a day if you decide to come visit us again!

10/10 Excellent

Eileen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Emily, Front Desk le 22 mai 2024
Thank you so much for your feedback Eileen! We hope we can have you back again soon!

10/10 Excellent

Fred

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
In the trees, very beautiful.
Séjour de 1 nuit en mai 2024
Réponse de Emily, Front Desk Manager le 22 mai 2024
Thank you for your feedback Fred! We hope we can have you back again soon!

8/10 Bien

Lacy

Voyage en famille
The front is kind of a weird layout and not like most hotels where you can drive up with you things. Also we had to pay for a cot $15 a day
Séjour de 2 nuits en mai 2024
Réponse de Emily, Front Desk le 22 mai 2024
Thank you for your feedback Lacy. We are sorry the layout is kinda funny! We hope we can have you back again soon!

8/10 Bien

Frederick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Emily, Front Desk le 22 mai 2024
Thank you for your feedback Frederick. We hope we can have you back again soon!

10/10 Excellent

Aleksandr, Santa Barbara

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice Hotel
Séjour de 1 nuit en avril 2024
Réponse de Emily, Front Desk Manager le 22 mai 2024
Thank you for your feedback Aleksandr! We hope we can have you back again soon!

10/10 Excellent

Matthew, vashon

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
very nice
Séjour de 1 nuit en mai 2024
Réponse de Emily, Front Desk Manager le 22 mai 2024
Thank you so much for your feedback Matthew! We hope we can have you back again soon!

4/10 Médiocre

Tashlin

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The room was dirty. It felt like a comfort inn vibe in terms of cleanliness. The sink wouldn't drain, the bathroom felt gross, the lamp didn't work well, the carpets were gross and the room smelled. There was a cigarette smell when we first walked in and when we came back from a dinner it smelled of sewage. Overall, it just was not great and not worth the price point. The staff were great though and the bed was comfortable; it felt like the only clean thing in the room.
Séjour de 1 nuit en mai 2024
Réponse de Patrick Connolly le 17 mai 2024
Hi Tashlin,I'm sorry about the lack of cleanliness in your guestroom. I'll be following up with our Housekeeping staff to ensure rooms are clean and tidy. Once again, my apologies.Patrick ConnollyAssistant General ManagerThe Heathman Lodge

10/10 Excellent

Kristi, SEATTLE

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We love this hotel! Also, never get rid of your coffee service at the front desk...so perfect
Séjour de 2 nuits en mai 2024
Réponse de Emily, Front Desk le 17 mai 2024
Thank you so much for your feedback Kristi! The coffee service is around to stay! We hope we can have you back again soon!

10/10 Excellent

Sara

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a wonderful stay! Highly recommend and will be back
Séjour de 1 nuit en mai 2024
Réponse de Emily, Front Desk le 17 mai 2024
Thank you so much for your feedback Sara! We are happy to have you back anytime!

10/10 Excellent

Eliana

Voyage en famille
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Great staff nice place
Séjour de 1 nuit en mai 2024
Réponse de Emily, Front Desk le 17 mai 2024
Thank you so much for your feedback Eliana! We hope we can have you back again soon!

10/10 Excellent

Christopher, Long Beach

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is my go to hotel when I visit the Portland area
Séjour de 3 nuits en mai 2024
Réponse de Emily, Front Desk le 17 mai 2024
Thank you so much for your feedback Christopher! We are honored to be your "go to" spot, and we would love to have you back anytime!

6/10 Satisfaisant

Jeniefer, Kennewick

Voyage en famille
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Liked the decor and bird noises thru the halls, but I do not feel this hotel is a 4.7 out of 5 star rated hotel. I have stayed at several hotels that were better.
Séjour de 2 nuits en mai 2024
Réponse de Emily, Front Desk le 17 mai 2024
Thank you for your feedback Jeniefer. We are sorry that our ratings were not to your standards.

4/10 Médiocre

James

Les points faibles : Personnel et service et équipements
Food service run by a separate company, all food options close by 9:45 and hotel staff pushes any food problems to food staff which whom dont really care about customer. Complain at your own risk.
Séjour de 3 nuits en mai 2024
Réponse de Emily, Front Desk le 17 mai 2024
Thank you for your feedback James. We are sorry that the restaurant was not open later than you wished. I will pass your feedback along to management.

10/10 Excellent

William

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful bathrooms with walk in showers. Huge bed. Right next to the mall.
Séjour de 1 nuit en mai 2024
Réponse de Emily, Front Desk le 17 mai 2024
Thank you for your feedback William! We hope we can have you back again soon!

6/10 Satisfaisant

Vvdaul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything was amazing!! The area is pretty central to all things Vancouver, but I do warn that the beds are very uncomfortable in my opinion — hard memory foam
Séjour de 3 nuits en mai 2024
Réponse de Emily, Front Desk le 17 mai 2024
Thank you for your feedback Vvdaul! We are sorry that you did not like our Memory Foam mattress. We do have another option of mattress if you want to come back and give us another shot!

8/10 Bien

Nicholas

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
👍
Séjour de 1 nuit en mai 2024
Réponse de Patrick Connolly le 13 mai 2024
HI Nicholas,Thanks for staying with us and have a great day!Patrick ConnollyAssistant General ManagerThe Heathman Lodge

10/10 Excellent

Josephine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice property.
Séjour de 1 nuit en mai 2024
Réponse de Emily, Front Desk le 12 mai 2024
Thank you so much for your feedback Josephine! We hope we can have you back to our property again soon!

10/10 Excellent

Eric

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Koi pond was beautiful. The property was beautifully decorated, and clean. Loved the sounds of birds in the hallway. We enjoyed the meal we got, and dessert!
Séjour de 1 nuit en mai 2024
Réponse de Emily, Front Desk le 9 mai 2024
Thank you so much for your feedback Eric! We are so glad you enjoyed our property and restaurant and we hope we can have you back again soon!

10/10 Excellent

Brad

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Emily, Front Desk le 12 mai 2024
Thank you so much for your feedback Brad! We hope we can have you back again soon!

10/10 Excellent

Michael D

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
it was really nice I could stay here again
Séjour de 2 nuits en mai 2024
Réponse de Emily, Front Desk le 8 mai 2024
Thank you for your feedback Michael! We really appreciate you leaving a review. We would love you back anytime!

10/10 Excellent

Grace

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was very clean and such a nice, relaxing stay!
Séjour de 1 nuit en mai 2024
Réponse de Emily, Front Desk le 8 mai 2024
Thank you so much for your feedback Grace! We hope we can have you back for another relaxing stay soon!

10/10 Excellent

Sean

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yo
Séjour de 1 nuit en mai 2024
Réponse de Patrick Connolly le 6 mai 2024
Hi Sean,Thanks for staying with us and we look forward to seeing you again soon. Have a great day!Patrick ConnollyAssistant General ManagerThe Heathman Lodge

10/10 Excellent

angela

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Emily, Front Desk le 8 mai 2024
Thank you so much for your feedback Angela! We hope we can have you back again soon!

8/10 Bien

Aleesha

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Séjour de 2 nuits en mai 2024
Réponse de Patrick Connolly le 6 mai 2024
Hi Aleesha,Thanks for staying with us and we look forward to seeing you again soon. Have a great day!Patrick ConnollyAssistant General ManagerThe Heathman Lodge

10/10 Excellent

Anthony

Séjour de 2 nuits en mai 2024

10/10 Excellent

Roman, vancouver

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The people are helpful and try hard to accommodate. The hotel looks nice and is clean. The price is reasonable. Recommend highly
Séjour de 3 nuits en avril 2024
Réponse de Patrick Connolly le 3 mai 2024
Hi Roman,Thanks for your kind remarks! Our staff really makes the difference and we appreciate and value them all very much. We appreciate you staying with us and look forward to seeing you again soon. Have a great day!Patrick ConnollyAssistant General ManagerThe Heathman Lodge

10/10 Excellent

Jessica

Séjour de 1 nuit en mai 2024

10/10 Excellent

Armando, San Jose

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Emily, Front Desk le 3 mai 2024
Thank you so much for your feedback Armando! We hope we can have you back again soon!

10/10 Excellent

Phyllis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
My second stay and will stay there again.
Séjour de 3 nuits en avril 2024
Réponse de Emily, Front Desk le 3 mai 2024
Thank you so much for your feedback Phyllis! We are happy to have you back anytime!

10/10 Excellent

Patricia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It has an Ecco theme. As you walk down the hallways, they have birds chirping. Very nice and helpful staff. Beautiful wood and artwork everywhere. A great gift shop and Hudson’s bar and restaurant- the best dinner we have ever had, walnut crusted warm Brie cheese, Berry Salad with mozarella mixed with cream and lots of berries on top, and excellent crab cakes. We LOVED this hotel!!!!
Séjour de 1 nuit en avril 2024
Réponse de Patrick Connolly le 30 avr. 2024
Hi Patricia,Thanks for all your kind words, especially about Hudson's Bar & Grill! The food, staff and ambiance there are amazing! Thanks again and we look forward to seeing you soon. Have a great day!Patrick ConnollyAssistant General ManagerThe Heathman Lodge

10/10 Excellent

Lori

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay
Séjour de 1 nuit en avril 2024
Réponse de Patrick Connolly le 30 avr. 2024
Hi Lori,Thanks for staying with us at the Lodge! Glad you had a great stay and we're looking forward to seeing you again soon. Have a great day!Patrick ConnollyAssistant General ManagerThe Heathman Lodge

10/10 Excellent

Whitney

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We got a free bottle of wine! So beautiful. Love staying
Séjour de 1 nuit en avril 2024
Réponse de Patrick Connolly le 30 avr. 2024
Hi Whitney,I'm glad you enjoyed your time at the Lodge! We appreciate you staying with us and look forward to seeing you again soon. Have a great day!Patrick ConnollyAssistant General ManagerThe Heathman Lodge

10/10 Excellent

Samantha

Séjour de 1 nuit en avril 2024
Réponse de Emily, Front Desk le 22 mai 2024
Thank you so much for your feedback Samantha! We hope we can have you back again soon!

10/10 Excellent

Kylee

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
There was stuff from previous customers in the fridge.
Séjour de 1 nuit en avril 2024
Réponse de Patrick Connolly le 29 avr. 2024
Hi Kylee,I'm sorry about the Housekeeping issues in your room. I'll be following up with the team to make sure this does not happen again. Once again, my apologies.Patrick ConnollyAssistant General ManagerThe Heathman Lodge

8/10 Bien

shannon

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful lodge like hotel . Nice bar with great food . Bar tender super nice at happy hour . Wish bar had been open prior to check in though. Otherwise pretty perfect. Pool and hot tub clean and very nice.
Séjour de 1 nuit en avril 2024
Réponse de Patrick Connolly le 29 avr. 2024
Hi Shannon,Thanks for staying and dining with us at the Lodge and Hudson's. Our staff really makes the difference and we value them all very much. Thanks again and we look forward to seeing you soon. Have a great day!Patrick ConnollyAssistant General ManagerThe Heathman Lodge

10/10 Excellent

Jon

Voyage en famille
Staff was super friendly… have stayed here a lot. Will definitely stay here again
Séjour de 1 nuit en avril 2024
Réponse de Patrick Connolly le 29 avr. 2024
Hi Jon!Thanks for your comments about our staff. They are an amazing group of people who make us proud every day. Thanks again and we look forward to seeing you soon. Have a great day!Patrick ConnollyAssistant General ManagerThe Heathman Lodge

4/10 Médiocre

Sandra

Voyage en famille, Voyage en couple
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
I can actually over look almost anything if I get a good nights sleep. Nice place but our room was right between two large what seemed to be air circulation machines. They sounded like jet engines. Some people might find the constant hum soothing. Not me I was up all night. Lesson learned. Check out every thing about the room before you leave for evenings activities. A little late at 11 PM to complain.
Séjour de 1 nuit en avril 2024
Réponse de Emily, Front Desk le 28 avr. 2024
Hi Sandra! We are so sorry to hear about the noise in your room. Please come let us know at the front desk no matter what hour we could move you to a more comfortable room for you. We hope we can have you back again soon and put you in a quieter place!

10/10 Excellent

Steve

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice place
Séjour de 1 nuit en avril 2024
Réponse de Emily, Front Desk le 28 avr. 2024
Thank you so much for your feedback Steve! We hope we can have you back again soon!

10/10 Excellent

Sheryne

Voyage en famille avec de jeunes enfants, Voyage avec des animaux de compagnie
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Great restaurant & pool
Séjour de 1 nuit en avril 2024
Réponse de Emily, Front Desk le 28 avr. 2024
Thank you for your feedback Sheryne! We hope we can have you back again soon to enjoy our restaurant and pool!

10/10 Excellent

Meagan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Emily, Front Desk le 28 avr. 2024
Thank you for your feedback Meagan! We hope we can have you back again soon!

6/10 Satisfaisant

Lisa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Emily, Front Desk le 28 avr. 2024
Thank you so much for your feedback Lisa! We hope we can have you back again soon!