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Avis sur Emperor Resort & Spa

4 out of 5
Emperor Resort & Spa
320/2, Small Vagator Beach Road, Anjuna, Bardez, Vagator, Goa

Avis

7,0

Bien

Note des voyageurs de 10 (Excellent), d’après 1 avis sur 7." "
Note des voyageurs de 8 (Bien), d’après 4 avis sur 7." "
Note des voyageurs de 6 (Satisfaisant), d’après 0 avis sur 7." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 7." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 7." "

7,8/10

Propreté

7,0/10

Personnel et service

8,0/10

Équipements

7,4/10

Infrastructures et conditions de l’hébergement

2,0/10

Écoresponsabilité

Avis

2/10 Horrible

MARIO

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Crap
Beautiful rooms but poor service standards. The man at reception was very unprofessional. Had to ask for towels. The carpet inside the room was very dirty. Cheap and unhygienic breakfast.dirty water in the swimming pool.
Séjour de 1 nuit en avril 2023

8/10 Bien

DIGVIJAY

Séjour de 4 nuits en mars 2021

8/10 Bien

pavan

Voyage en groupe
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Roomy n cosy
It's a good place to stay with friends n family as well.
Séjour de 1 nuit en mars 2021

10/10 Excellent

Keshav

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful stay!!!
I stayed in the resort for 9 days. The stay was excellent. Staff was really kind and work for us tirelessly. Resort's location is also conveniently situated for exploring all places.
Séjour de 8 nuits en décembre 2020
Réponse de Team. le 26 déc. 2020
Dear Guest, thank you for choosing to stay at Emperor Resort & Spa and we are delighted to know that you had a memorable stay with us. It is indeed gratifying to receive such encouraging comments and to know that our services and facilities were to your satisfaction. Your feedback motivates us to ensure that we continue to deliver a true "Emperor experience" to every guest visiting our resort. Thank you once again and we look forward to the opportunity of welcoming you back. Warm regards, team@Emperor Resort & Spa

8/10 Bien

Pankaj

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good Hotel
Comfortable
Séjour de 5 nuits en février 2020

4/10 Médiocre

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté
Les points faibles : Personnel et service et confort de la chambre
Deceiving photo of property & pay later option
The photographs of the hotel are deceiving as the property is made to look much larger that it actually is, especially the swimming pool. Upon arriving there we were quite disappointed for the following reasons: 1. The pool was kid size 2. The tea served at the restaurant was a dip dip sachet which is unheard of as its typically only provided that in the room as a complimentary thing with the coffee/tea maker. My friends who drink tea in the morning like most Indians were quite upset about the same. 3. For breakfast the spread wasn’t great, just few basic limited items 4. The rooms were smaller than what I saw online upon booking Apparently we found out from someone that the original property is divided in two parts by two brothers who no longer speak with each other, therefore the space is limited. Also, I had selected the Pay later at the hotel option but we were made to pay them before our arrival which was odd and inconvenient while I was out and about traveling elsewhere. The hotel almost canceled our vacation when I was unable to pay them in advance which was different from what I had marked when booking the property as hotels.com had provided me the option which was meaningless, so experienced a ton of inconvenience. Finally had a friend from India make the payment as it was hard for us to find another place last minute. Hotels.com should not share the option to customers to the Pay Later at the property if the hotel is not in agreement with their policies.
Séjour de 2 nuits en janvier 2020

8/10 Bien

Mike, New Orleans

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Within a short walk of everything, friendly and helpful staff.
Séjour de 2 nuits en décembre 2019