Avis
8,2
Très bien
8,4/10
Propreté
8,2/10
Personnel et service
8,4/10
Équipements
8,0/10
Infrastructures et conditions de l’hébergement
6,6/10
Écoresponsabilité
Avis
30 janv. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
10/10 Excellent
martina, paris
26 déc. 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent Hôtel . Piscines magnifiques et personel
martina
Réponse de VISHAL KHOSLA le 4 juil. 2015
Thank you for your wonderful review that summarizes the experience you had at Kenilworth Resort & Spa. Located in South Goa and in proximity to the Utorda Beach, our resort is perfect to enjoy a beach getaway while rejoicing our high hospitality standards. We are happy to know that you had a memorable experience with us and found each aspect of your stay as per your expectations. We thank you again for staying at our resort in Goa and hope the pleasant memory of this trip would help us earn your repeat visits.
10/10 Excellent
vanika
Voyage en famille avec de jeunes enfants
23 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
vanika
8/10 Bien
Kristen, Montrose
Voyage en famille, Voyage en groupe
31 mars 2024
Les points forts : Propreté et personnel et service
Kristen
Séjour de 5 nuits en mars 2024
4/10 Médiocre
Peter
Voyage en couple
18 mars 2024
Les points faibles : Infrastructures et conditions de l’hébergement
Peter
Séjour de 2 nuits en mars 2024
10/10 Excellent
Warren
Voyage en couple
4 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Warren
Séjour de 4 nuits en janvier 2024
10/10 Excellent
Nylda
26 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nylda
Séjour de 4 nuits en janvier 2024
8/10 Bien
Nahel
Voyage en famille avec de jeunes enfants
8 janv. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Nahel
Séjour de 5 nuits en décembre 2023
10/10 Excellent
Juliana
Voyage en famille, Voyage en groupe
5 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Juliana
Séjour de 7 nuits en décembre 2023
10/10 Excellent
Sumit
20 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sumit
Séjour de 3 nuits en décembre 2023
10/10 Excellent
Gaurav
Voyage en famille avec de jeunes enfants
3 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gaurav
Séjour de 1 nuit en octobre 2023
10/10 Excellent
Gaurav
Voyage en famille avec de jeunes enfants, Voyage en famille
2 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gaurav
Séjour de 3 nuits en septembre 2023
10/10 Excellent
Neha Singh
Voyage en famille
25 juil. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Neha Singh
Séjour de 2 nuits en juillet 2023
Réponse de General Manager le 28 juil. 2023
Dear GuestNamaste!Thank you for choosing us as your preferred accommodation and taking out time to share the valuable feedback of your experience during your recent visit.We are delighted to learn that you had a memorable experience with us. It is so inspiring and motivating for us to see that our guests have had an enjoyable moment which in itself is the biggest recognition for all the efforts we put in. Your appreciation boosts our moral and acts as a driving force for taking this level of satisfaction to the next level. We have shared your wonderful and encouraging feedback with my entire team.Our team looks forward to welcoming you back to your preferred destination in coming days.Thanks and Regards,Ashok TannaGeneral Manager
8/10 Bien
Jayanthi
13 avr. 2023
Jayanthi
Séjour de 3 nuits en avril 2023
10/10 Excellent
Christopher
Voyage en famille
8 janv. 2023
Les points forts : Propreté, personnel et service, confort de la chambre
Christopher
Séjour de 9 nuits en décembre 2022
Réponse de Ashok Tanna, General Manager le 13 janv. 2023
Dear GuestNamaste!Thank you for choosing us as your preferred accommodation and taking out time to share the valuable feedback of your experience during your recent visit.We are delighted to learn that you had a memorable experience with us. It is so inspiring and motivating for us to see that our guests have had an enjoyable moment which in itself is the biggest recognition for all the efforts we put in. Your appreciation boosts our moral and acts as a driving force for taking this level of satisfaction to the next level. We have shared your wonderful and encouraging feedback with my entire team.Our team looks forward to welcoming you back to your preferred destination in coming days.Thanks and Regards,
10/10 Excellent
Harjeet Singh
Voyage en famille
19 déc. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Harjeet Singh
Séjour de 3 nuits en décembre 2022
Réponse de Ashok Tanna, General Manager le 13 janv. 2023
Dear GuestNamaste!Thank you for choosing us as your preferred accommodation and taking out time to share the valuable feedback of your experience during your recent visit.We are delighted to learn that you had a memorable experience with us. It is so inspiring and motivating for us to see that our guests have had an enjoyable moment which in itself is the biggest recognition for all the efforts we put in. Your appreciation boosts our moral and acts as a driving force for taking this level of satisfaction to the next level. We have shared your wonderful and encouraging feedback with my entire team.Our team looks forward to welcoming you back to your preferred destination in coming days.Thanks and Regards,
10/10 Excellent
Piyush
Voyage en couple
21 nov. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Piyush
Séjour de 2 nuits en novembre 2022
Réponse de General Manager le 28 nov. 2022
Dear GuestNamaste!Thank you for taking out time to put in your honest comments. We thank you for your patronage of Kenilworth Resort & Spa and considering us as your preferred hotel during your recent visit.We have taken a note of your appreciation as well as shortfalls. We would like to assure you that all corrective measures have been taken and necessary trainings have been imparted. We believes in ""Atithi Devo Bhaba"" and imparting best of services, hospitality standards & benchmarks, thereby creating a Symphony in Harmony.My team joins me in looking forward to get a chance to serve you once again!Thanks and RegardsAshok TannaGeneral Manager
2/10 Horrible
Juan
Voyage d’affaires
23 oct. 2022
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Juan
Séjour de 6 nuits en octobre 2022
Réponse de Ashok Tanna le 25 oct. 2022
Dear GuestNamaste!At the onset, I would like to take this opportunity to thank you for the patronage of Kenilworth Resort & Spa and express my earnest apologies for the inconvenience that you had to face. We are deeply concerned.We have taken a serious note of your feedback. We would like to assure you that all corrective measures have been taken and necessary trainings have been imparted. Words cannot express how truly I feel for the inconvenience that was caused, however we take this opportunity to request you to not make it a life time experience.With the actions being taken and trainings imparted, we firmly believe that we shall be able to meet the expectations that you have entrusted us with, and promise and assure you of our best services at all times. My team joins me in looking forward to get a chance to serve you once again!Thanks and Regards,
8/10 Bien
Pamela
19 oct. 2022
Pamela
Séjour de 1 nuit en octobre 2022
8/10 Bien
Nicolas
29 août 2022
Nicolas
Séjour de 5 nuits en août 2022
2/10 Horrible
Deepak
27 mai 2022
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Never truth them
Deepak
Séjour de 1 nuit en mai 2022
Réponse de Ashok Tanna le 13 juin 2022
Dear Guest
Namaste!
At the onset, I would like to take this opportunity to thank you for the patronage of Kenilworth Resort & Spa and express my earnest apologies for the inconvenience that you had to face. We are deeply concerned.
We have taken a serious note of your feedback. We would like to assure you that all corrective measures have been taken and necessary trainings have been imparted. Words cannot express how truly I feel for the inconvenience that was caused, however we would like to inform that the check in time for our resort is 3 PM and the early check in offer comes with subject to availability clause.
With the actions being taken and trainings imparted, we firmly believe that we shall be able to meet the expectations that you have entrusted us with, and promise and assure you of our best services at all times.
My team joins me in looking forward to get a chance to serve you once again!
Thanks and Regards,
2/10 Horrible
Rajat
Voyage en famille, Voyage en groupe
24 avr. 2022
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rajat
Séjour de 3 nuits en avril 2022
Réponse de General Manager le 2 mai 2022
Dear Guest, Greetings from Kenilworth Resort & Spa, Goa. Thank you for sharing your stay experience with us. We are disappointed to know that some aspects of your stay did not meet your expectations. We assure you that such experience will not be repeated. We look forward to welcome you back in the Resort in upcoming days. Warm regards,
4/10 Médiocre
Gagandeep
Voyage en famille
11 mars 2022
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Not worth it. Dirty and old
Gagandeep
Séjour de 2 nuits en mars 2022
Réponse de Ashok Tanna, General Manager le 19 mars 2022
Dear Guest, Greetings from Kenilworth Resort & Spa, Goa. Thank you for sharing your stay experience with us. We are disappointed to know that some aspects of your stay did not meet your expectations. We look forward to welcome you back in the Resort.Warm regards,
8/10 Bien
Rajanya
Voyage en groupe
27 févr. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Rajanya
Séjour de 2 nuits en février 2022
Réponse de Ashok Tanna, General Manager le 10 mars 2022
Dear Guest, Thank you for taking out the time to share your feedback with us. We are delighted to know you were happy with the overall product, our hospitality and friendly service and we look forward to see you at the hotel again. Warm regards,
2/10 Horrible
Anmol
Voyage en famille
7 janv. 2022
Les points faibles : Personnel et service
Don't stay here!
Anmol
Séjour de 4 nuits en janvier 2022
Réponse de Ashok Tanna, General Manager le 20 janv. 2022
Dear Mr. Anmol, Thank you for taking the time to share your experience. First and foremost, please accept my sincere gratitude for your patronage and it is with sincere regret that I noted your dissatisfaction with our services and facilities. I apologize for the unfortunate circumstances of your recent stay at our hotel and would like to state that this is by no means indicative of Kenilworth service standards. We are most concerned with the satisfaction of our guests and therefore your feedback is of great value to us. I have personally looked into the concerns highlighted by you and have discussed the same with my team for immediate improvements in the area mentioned. Measures including training and process implementation will take place with immediate effect to avoid issues of this nature in the future. It is our hope that you will give us the opportunity to better serve you in the near future. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. Please do not hesitate to contact me during your next visit. Thank you once again. Stay safe and warm regards,
6/10 Satisfaisant
JIJU
Voyage en famille
30 déc. 2021
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
JUST AVERAGE HOTEL
JIJU
Séjour de 4 nuits en décembre 2021
Réponse de Ashok Tanna (General Manager) le 11 janv. 2022
Dear Guest, Greetings from Kenilworth Resort & Spa, Goa. Thank you for sharing your stay experience with us. We are disappointed to know that some aspects of your stay did not meet your expectations. We look forward to welcome you back in the Resort.Warm regards,
8/10 Bien
Nitin
Voyage en famille
8 oct. 2021
Les points forts : Propreté, personnel et service, confort de la chambre
Enjoyed a lot
Nitin
Séjour de 1 nuit en octobre 2021
Réponse de Ashok Tanna (General Manager) le 28 oct. 2021
Dear Guest, Greetings from Kenilworth Resort & Spa, Goa. Thank you for sharing your stay experience with us. We are disappointed to know that some aspects of your stay did not meet your expectations. We look forward to welcome you back in the Resort.Warm regards,
6/10 Satisfaisant
Deep
Voyage en groupe
19 oct. 2020
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Average
Deep
Séjour de 1 nuit en octobre 2020
Réponse de The Management le 1 déc. 2020
Dear Deep,
Thank you for visiting us at “KENILWORTH RESORT & SPA”.
I hope we achieved our goal in making your stay memorable by providing outstanding service.
We strive to make the experience at “KENILWORTH RESORT & SPA” , one you will remember forever. Looking forward to welcome you again soon.
Thanks for staying with us
From The Management & Team
10/10 Excellent
Voyageur vérifié
Voyage en famille
6 janv. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Satisfied Return Client
Voyageur vérifié
Séjour de 1 nuit en décembre 2019
2/10 Horrible
Samarjit
Voyage en famille
17 nov. 2019
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Samarjit
Séjour de 4 nuits en octobre 2019
10/10 Excellent
Voyageur vérifié
Voyage en famille avec de jeunes enfants, Voyage en famille
8 nov. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en novembre 2019
8/10 Bien
Sudipta
26 oct. 2019
Les points forts : Propreté, personnel et service, confort de la chambre
Good experience and great staff
Sudipta
Séjour de 4 nuits en octobre 2019
10/10 Excellent
Voyageur vérifié
23 juin 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 3 nuits en juin 2019
10/10 Excellent
Voyageur vérifié
Voyage en famille avec de jeunes enfants
19 juin 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en juin 2019
10/10 Excellent
Voyageur vérifié
29 avr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Goa Relaxation & Celebration
Voyageur vérifié
Séjour de 1 nuit en avril 2019
10/10 Excellent
David
28 avr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Relax after two weeks of manic India
David
Séjour de 2 nuits en avril 2019
10/10 Excellent
Carla
5 avr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Gorgeous Hotel
Carla
Séjour de 3 nuits en mars 2019
6/10 Satisfaisant
jean-pierre, België
2 avr. 2019
Les points forts : Propreté et infrastructures et conditions de l’hébergement
jean-pierre
Séjour de 11 nuits en mars 2019
8/10 Bien
jean-pierre, België
27 mars 2019
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
jean-pierre
Séjour de 5 nuits en mars 2019
8/10 Bien
Voyageur vérifié
1 mars 2019
Les points forts : Propreté et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en février 2019
10/10 Excellent
Voyageur vérifié
26 nov. 2018
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en novembre 2018
Réponse de good le 15 déc. 2018
good
2/10 Horrible
Alex, wien
28 sept. 2018
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Niemals ein 5* Hotel
Alex
Séjour de 2 nuits en septembre 2018
10/10 Excellent
Prakash
7 mai 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
PK Kenilworth
Prakash
Réponse de Management team, Kenilworth Resort and Spa, Goa le 7 mai 2018
Dear Guest,
Namaste from Kenilworth Resort & Spa, Goa!
It is never about the destination but the memories you have and we are glad to know that we were able to make it unforgettable for you. Our associates are more than happy to receive such warm applauds from you. We are looking forward to host you soon and become a part of your other important occasions too.
Stay connected with us via our official social media channels for further updates regarding our offers and discounts.
Best Regards,
The Management Team
Kenilworth Resort & Spa, Goa
8/10 Bien
Chetan
20 mars 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Chetan
Séjour de 2 nuits en mars 2018
Réponse de Management team, Kenilworth Resort and Spa, Goa le 7 mai 2018
Dear Guest,
Namaste from Kenilworth Resort & Spa, Goa!
Thank you for taking out time to share your wonderful experience with us. It is our aim to offer our patrons with a stay par excellence and our associates’ dedicated services are instrumental in this endeavor. We are delighted to learn that we achieved the same during your visit.
It was a delight serving you and we look forward to welcoming you back soon!
Best Regards,
The Management Team
Kenilworth Resort & Spa, Goa
8/10 Bien
Voyageur vérifié
23 févr. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Réponse de Management team, Kenilworth Resort and Spa, Goa le 25 févr. 2018
Dear Guest
Namaste from Kenilworth Goa !!!
Firstly, thank you for your time and lovely comments on Booking.con, the entire team has thanked you for the same.
We are very happy to learn that your staycation was great with very good lasting memories of Goa. Our employees are trained to provide our guests with authentic and impeccable service at all time, so that they all experience the feeling of '' home away from home''
Hope to see you soon in the near future and thank you once again
8/10 Bien
Kiran, LONDON
9 févr. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The hotel has definitely improved
Kiran
Séjour de 3 nuits en février 2018
Réponse de Best Regards, Management Team Kenilworth Resort & le 13 févr. 2018
Dear Guest,
Greetings from Kenilworth Resort & Spa, Goa!
Thank you for writing about your stay experience. We are glad that your staycation was great and the pool and the beach added value to your visit to Goa. It is our endeavour to provide our guests with the best of services.
Your feedback has motivated us to ensure that we continue to deliver a true "Kenilworth Experience" to every guest.
Hope to see you soon in the near future and thank you once again!
8/10 Bien
Voyageur vérifié
26 janv. 2018
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en janvier 2018
Réponse de The Management le 13 févr. 2018
Dear Guest,
Namaste from Kenilworth Resort & Spa, Goa!
We thank you for taking your time out to review our property on Expedia.
We are glad to learn that you had an amazing holiday experience at our resort.
Look forward to welcoming you again!
10/10 Excellent
Voyageur vérifié
12 déc. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect for a quiet getaway
Voyageur vérifié
Séjour de 3 nuits en décembre 2017
10/10 Excellent
Voyageur vérifié
13 oct. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 3 nuits en octobre 2017
Réponse de VISHAL KHOSLA le 30 nov. 2017
Dear Guest Thank you for the 5* rating
Regards
Kenilworth Resort and Spa Goa
10/10 Excellent
Nina
8 oct. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nina
Séjour de 5 nuits en septembre 2017
Réponse de VISHAL KHOSLA le 30 nov. 2017
Dear Guest,
Thank you for the 5* rating!
Hope to see you soon in the near future and thank you once again
Regards,
Kenilworth Team