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Avis sur Quality Inn Ukiah

2.5 out of 5
Quality Inn Ukiah
1050 S State St, Ukiah, CA

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 252 avis sur 720." "
Note des voyageurs de 8 (Bien), d’après 283 avis sur 720." "
Note des voyageurs de 6 (Satisfaisant), d’après 109 avis sur 720." "
Note des voyageurs de 4 (Médiocre), d’après 45 avis sur 720." "
Note des voyageurs de 2 (Horrible), d’après 31 avis sur 720." "

8,4/10

Propreté

8,4/10

Personnel et service

7,4/10

Équipements

7,8/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

10/10 Excellent

Louis Gabriel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tout m'a plu !
Séjour de 1 nuit en novembre 2022
Réponse de Kenny le 4 déc. 2022
Dear Valued Guest, thank you for choosing to stay with us and for taking the time to share your feedback. We are happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you back!

8/10 Bien

Pagès

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
On est bien accueilli Les chambres sont grandes, propres et la literie comme dans les autres établissements est sans reproche. Les matelas épais et confortables.Le seul petit regret est le manque d'ombre. A proximité 100 mètres il y a un bon restaurant Ukiah Garden où l'on est bien accueilli.

8/10 Bien

william

Voyage d’affaires
Les points forts : Personnel et service
The bathroom was large and clean. The room carpet was dirty, and the breakfast room is too small.
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 17 mai 2024
Dear william,Thank you for the stay at our hotel. We are happy that you had a generally good experience with us. We are always trying to provide a great experience for the new guest.We have noted your concern and forwarded to the management department. We will surely work on it. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.SincerelyHotel Manager

10/10 Excellent

Carlton

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very clean and friendly. Nice breakfast. Very glad I did a last minute reservation to stop here.
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 17 mai 2024
Dear Carlton,Thank you for the stay at our hotel. I’m so pleased that you found us a clean and pleasant place to stay and that you liked our friendly staff's. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a wonderful stay. We look forward to having you with us again soon.SincerelyHotel Manager

10/10 Excellent

Eugene, Petaluma

Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 17 mai 2024
Dear Eugene,Thanks for stay at our hotel and great feedback by giving us a 5-star rating. Your rating is very much encouraging and motivating for our hotel & staff. When you are in the area again, I hope you will make us your first choice. We'll be here when you need us with another great stay that you' re sure to like again.Sincerely Hotel Manager

10/10 Excellent

Janet

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent service, very clean room
Séjour de 2 nuits en avril 2024
Réponse de JAY le 6 mai 2024
Dear Janet,Thanks for your stay at our hotel. We thank you that you noticed the cleanliness of our hotel. We accept your appreciation for it. Our goal is an excellent experience for every guest, and I'm pleased you were completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again.

8/10 Bien

Jeff

Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 13 mai 2024
Dear Jeff,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

10/10 Excellent

Aaron

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de JAY le 12 avr. 2024
Dear Valued Guest, thank you for choosing to stay with us and for taking the time to share your feedback. We are happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you back.

8/10 Bien

Wayne

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good value
Séjour de 1 nuit en mars 2024
Réponse de JAY le 30 mars 2024
Dear Valued Guest, thank you for choosing to stay with us and for taking the time to share your feedback. We are happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you back.

2/10 Horrible

Geraldine

Voyage avec des animaux de compagnie, Voyage d’affaires
Les points faibles : Personnel et service et équipements
Check in was a nightmare. I booked the room because it is listed on Expedia as pet friendly. Showed up, front desk agent tells us that no pets are allowed. Upon finding this out, they don't want to cancel our booking or provide a refund. I contact Expedia and ask them why the hell it is listed as pet friendly, Expedia calls the front desk, and all of a sudden, then hotel IS pet friendly. So we pay to just bring in one pet. Now the problem is that we are not allowed to keep any pets in the van (we had 4 so we were leaving the adults in the van and bringing the puppy inside) and they were trying to force us to bring ALL the pets inside and charge us $25 per pet, threatening to kick us out of the room with no refund if they dogs were to bark. After some back and forth, and another call from Expedia in which they refused to refund us and cancel the booking, they agreed to "letting us do what we want with our own pets". Finally get into the room about 1 hour later. I leave the room for a minute, and when I get back, the key doesn't open the door. Another hour and 3 employees later, I have to move rooms because the door wouldn't open. Horrible experience. Never again. At this point, I won't even be booking through Expedia since they are absolutely useless in the case that something doesn't go as planned.
Séjour de 1 nuit en mars 2024
Réponse de JAY le 22 mars 2024
Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We sincerely apologize for the inconvenience and frustration you experienced during check-in.We understand your concerns about the pet policy discrepancy, and we'd like to clarify that our hotel is indeed pet-friendly,with applicable pet fees as clearly stated on Expedia. However, we do have specific guidelines in place to ensure the comfort and safety of all guests and their pets. As per our policy, guests are required to inform while booking, the number of pets they are traveling with during the reservation process to facilitate a smoother check-in experience for both our staff and guests. This information allows us to appropriately accommodate your needs and ensure a seamless arrival process.Additionally, we'd like to bring to your attention that leaving pets unattended in vehicles is not only against our hotel policy but also against California Penal Code § 597.7 PC, which prohibits endangering the health or well-being of animals by leaving them unattended in motor vehicles. We take this matter seriously to ensure the safety and well-being of all animals.Regarding the issue with your room key and the subsequent room change, we sincerely apologize for the inconvenience this caused. Please rest assured that we have addressed this matter with our team to prevent such occurrences in the future.We genuinely value your feedback as it helps us identify areas for improvement. We hope you will reconsider staying with us in the future, and we assure you that we will do everything possible to ensure a more pleasant experience.Should you have any further concerns or if there's anything else we can assist you with, please don't hesitate to contact us directly.

10/10 Excellent

Eugene, Petaluma

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Homeless nearby
Séjour de 1 nuit en mars 2024
Réponse de JAY le 17 mars 2024
Dear Valued Guest, thank you for choosing to stay with us and for taking the time to share your feedback. We are happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you back.Sorry If inconvenience Caused during your stay.

8/10 Bien

Angel

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Everything went pretty good although the showerhead was really dirty and the chair inside the room had stains all over it as well but overall everything went pretty good. The staff was super nice as well.
Séjour de 2 nuits en mars 2024
Réponse de JAY le 12 mars 2024
Dear Valued Guest, thank you for choosing to stay with us and for taking the time to share your feedback. We are happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you back.Sorry for inconvenience Caused

8/10 Bien

Christine, Beaverton

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The room was clean and pleasant, and the breakfast was good.
Séjour de 1 nuit en mars 2024
Réponse de JAY le 8 mars 2024
Dear Valued Guest, thank you for choosing to stay with us and for taking the time to share your feedback. We are happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you back.

10/10 Excellent

Anne-Carole

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great
Séjour de 1 nuit en février 2024
Réponse de JAY le 8 mars 2024
Dear Valued Guest, thank you for choosing to stay with us and for taking the time to share your feedback. We are happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you back.

8/10 Bien

Esperanza

Séjour de 1 nuit en février 2024
Réponse de JAY le 22 mars 2024
Dear Valued Guest, thank you for choosing to stay with us and for taking the time to share your feedback. We are happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you back.

8/10 Bien

Jeremie

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Be nicer to know about deposit in room during check in!! OTHER then that it was a pleasant stay. Highly recommend this place.
Séjour de 1 nuit en février 2024
Réponse de JAY le 20 févr. 2024
Dear Valued Guest, thank you for choosing to stay with us and for taking the time to share your feedback. We are happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you back.Sorry if any inconvenience Caused

10/10 Excellent

Debbie, Elk

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean,Nice staff and very nice breakfast! The location is centrally located to almost anything one could need. affordable as well.
Séjour de 1 nuit en février 2024
Réponse de JAY le 20 févr. 2024
Dear Valued Guest, thank you for choosing to stay with us and for taking the time to share your feedback. We are happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you back.

10/10 Excellent

sabrina

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property was nice and clean
Séjour de 1 nuit en février 2024
Réponse de JAY le 13 févr. 2024
Dear Valued Guest, thank you for choosing to stay with us and for taking the time to share your feedback. We are happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you back.

10/10 Excellent

Andria

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de JAY le 3 févr. 2024
Dear Valued Guest, thank you for choosing to stay with us and for taking the time to share your feedback. We are happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you back.

2/10 Horrible

Madelena, clearlake

Staff was not helpful
Séjour de 1 nuit en janvier 2024
Réponse de JAY le 19 mars 2024
Dear Valued Guest, thank you for choosing to stay with us and for taking the time to share your feedback. We are happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you back.Apologies If inconvenience Caused during your stay.

10/10 Excellent

Gary

Séjour de 1 nuit en janvier 2024
Réponse de JAY le 16 janv. 2024
Dear Valued Guest, thank you for choosing to stay with us and for taking the time to share your feedback. We are happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you back.

10/10 Excellent

Thomas

Séjour de 1 nuit en janvier 2024
Réponse de JAY le 16 janv. 2024
Dear Valued Guest, thank you for choosing to stay with us and for taking the time to share your feedback. We are happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you back.

10/10 Excellent

WEN

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de JAY le 16 janv. 2024
Dear Valued Guest, thank you for choosing to stay with us and for taking the time to share your feedback. We are happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you back.

10/10 Excellent

Filemon

Les points forts : Équipements
Séjour de 1 nuit en janvier 2024
Réponse de JAY le 16 janv. 2024
Dear Valued Guest, thank you for choosing to stay with us and for taking the time to share your feedback. We are happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you back.

8/10 Bien

Ryan

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
My biggest complaint is they wanted to charge an early check in fee. Maybe I’ve been lucky with other hotels. Other than that it’s a $90 room.
Séjour de 1 nuit en janvier 2024
Réponse de JAY le 16 janv. 2024
Dear Valued Guest, thank you for choosing to stay with us and for taking the time to share your feedback. We are happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you back.

8/10 Bien

Sheila

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de JAY le 16 janv. 2024
Dear Valued Guest, thank you for choosing to stay with us and for taking the time to share your feedback. We are happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you back.

10/10 Excellent

Jared

Les points forts : Confort de la chambre
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
It’s ok I’m Ukiah
It’s ok. Easy walk to the brewery. So so breakfast. So do cleanliness. Jared
Séjour de 1 nuit en novembre 2023
Réponse de JAY le 16 janv. 2024
Dear Valued Guest, thank you for choosing to stay with us and for taking the time to share your feedback. We are happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you back.

10/10 Excellent

Anne-Carole

Les points forts : Équipements
Séjour de 1 nuit en décembre 2023
Réponse de JAY le 31 déc. 2023
Dear Valued Guest, thank you for choosing to stay with us and for taking the time to share your feedback. We are happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you back.

10/10 Excellent

James

Séjour de 1 nuit en décembre 2023
Réponse de JAY le 31 déc. 2023
Dear Valued Guest, thank you for choosing to stay with us and for taking the time to share your feedback. We are happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you back.

8/10 Bien

Lisa

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
There is not much in this town. We were just passing through. Was fine for that.
Séjour de 1 nuit en décembre 2023
Réponse de JAY le 31 déc. 2023
Dear Valued Guest, thank you for choosing to stay with us and for taking the time to share your feedback. We are happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you back.

10/10 Excellent

Charles

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de JAY le 15 déc. 2023
Dear Valued Guest, thank you for choosing to stay with us and for taking the time to share your feedback. We are happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you back.

8/10 Bien

JOMARIE

Séjour de 1 nuit en décembre 2023
Réponse de JAY le 15 déc. 2023
Dear Valued Guest, thank you for choosing to stay with us and for taking the time to share your feedback. We are happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you back.

10/10 Excellent

EVERETT

Séjour de 1 nuit en décembre 2023
Réponse de JAY le 15 déc. 2023
Dear Valued Guest, thank you for choosing to stay with us and for taking the time to share your feedback. We are happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you back.

10/10 Excellent

Andria

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de JAY le 15 déc. 2023
Dear Valued Guest, thank you for choosing to stay with us and for taking the time to share your feedback. We are happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you back.

10/10 Excellent

Andria

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de JAY le 15 déc. 2023
Dear Valued Guest, thank you for choosing to stay with us and for taking the time to share your feedback. We are happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you back.

10/10 Excellent

Andria

Séjour de 1 nuit en décembre 2023
Réponse de JAY le 6 déc. 2023
Dear Valued Guest, thank you for choosing to stay with us and for taking the time to share your feedback. We are happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you back.

6/10 Satisfaisant

Gennady

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Older hotel with many small maintenance issues. Very load heater - not able to sleep. Had to turn it off in the middle of the night and sleep without it hoping not to freeze in the morning. Luckily, it was not that cold yet. The staff was cordial though.
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Andria

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Staff is nice. Very flexible.
Séjour de 1 nuit en novembre 2023
Réponse de JAY le 27 nov. 2023
Dear Valued Guest, thank you for choosing to stay with us and for taking the time to share your feedback. We are happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you back.

8/10 Bien

Jack, Salem

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
it was fine. Good beds and good heater
Séjour de 2 nuits en novembre 2023
Réponse de JAY le 27 nov. 2023
Dear Valued Guest, thank you for choosing to stay with us and for taking the time to share your feedback. We are happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you back.

10/10 Excellent

Raymond

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
clean and quiet, great service
clean and quiet, great service
Séjour de 1 nuit en novembre 2023
Réponse de JAY le 24 nov. 2023
Dear Valued Guest, thank you for choosing to stay with us and for taking the time to share your feedback. We are happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you back.

2/10 Horrible

Chris

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The place smelled horrible. Homeless people were everywhere. Drugs use I got woke up to police at the room next to mine .
Séjour de 1 nuit en novembre 2023
Réponse de JAY le 8 nov. 2023
Dear Valued Guest, thank you for choosing to stay with us and for taking the time to share your feedback. We are happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you back.Sorry for inconvenience caused

6/10 Satisfaisant

Eric

It was a very good stay. It was nice and quiet!
Séjour de 1 nuit en novembre 2023
Réponse de JAY le 8 nov. 2023
Dear Valued Guest, thank you for choosing to stay with us and for taking the time to share your feedback. We are happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you back.

8/10 Bien

Mark

Séjour de 1 nuit en novembre 2023
Réponse de JAY le 24 nov. 2023
Dear Valued Guest, thank you for choosing to stay with us and for taking the time to share your feedback. We are happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you back.

2/10 Horrible

Kim

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Homeless come in during breakfast, dirty and unkept.. breakfast nook is just a closet
Séjour de 2 nuits en octobre 2023
Réponse de JAY le 31 oct. 2023
Dear Valued Guest, thank you for choosing to stay with us and for taking the time to share your feedback. We are happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you back.Sorry for inconvenience caused

8/10 Bien

lawrence

Construction next door
Séjour de 1 nuit en octobre 2023
Réponse de JAY le 31 oct. 2023
Dear Valued Guest, thank you for choosing to stay with us and for taking the time to share your feedback. We are happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you back.Sorry for inconvenience caused

10/10 Excellent

Steph

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de JAY le 29 oct. 2023
Dear Valued Guest, thank you for choosing to stay with us and for taking the time to share your feedback. We are happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you back.

8/10 Bien

John

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de JAY le 29 oct. 2023
Dear Valued Guest, thank you for choosing to stay with us and for taking the time to share your feedback. We are happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you back.

8/10 Bien

Terry

Séjour de 1 nuit en octobre 2023
Réponse de JAY le 10 nov. 2023
Dear Valued Guest, thank you for choosing to stay with us and for taking the time to share your feedback. We are happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you back.

10/10 Excellent

Cynthia, San Diego

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de JAY le 19 oct. 2023
Dear Valued Guest, thank you for choosing to stay with us and for taking the time to share your feedback. We are happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you back.

8/10 Bien

Cuong

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Restaurants and dining options were walking for driving distance. Seriously, I drove to Kin Khao Thai for dinner and it was like a 2-3 min drive. The bed was comfy and the room was set up nicely. The bathroom has built in hand soap, body wash and shampoo. I stayed for 3 days and I didn't really need housekeeping for anything, even though the man at front desk said if I needed anything, to let housekeeping know since they won't come to clean/organize your room b/c I was staying for more than a day. I went to a state park like 20 min drive so it wasn't too bad. There's an aquarium minutes away too so the hotel's location is very convenient
Séjour de 1 nuit en octobre 2023
Réponse de JAY le 15 oct. 2023
Dear Valued Guest, thank you for choosing to stay with us and for taking the time to share your feedback. We are happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you back.