Avis
7,0
Bien
7,2/10
Propreté
7,2/10
Personnel et service
6,6/10
Équipements
6,6/10
Infrastructures et conditions de l’hébergement
8,0/10
Écoresponsabilité
Avis
31 août 2016
Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service
10/10 Excellent
Javier Francisco
6 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Javier Francisco
Séjour de 1 nuit en avril 2024
Réponse de Customer Care Team le 9 avr. 2024
Dear Javier, we're delighted to receive your positive rating! Thank you for choosing to stay with us and for sharing your feedback. We look forward to hosting you soon! Best Regards, Customer Care Team
6/10 Satisfaisant
james
Voyage en famille
21 févr. 2024
Les points forts : Propreté
james
Séjour de 1 nuit en février 2024
Réponse de Customer Care Team le 27 févr. 2024
Dear James, thank you for taking the time to provide feedback on your recent stay with us. We appreciate your candid comments about the aspects of our property that did not meet your expectations. We apologize for any inconvenience caused by the issues with the fridge and plumbing. Please rest assured that we take your feedback seriously and will handle these concerns promptly. We strive to continuously improve our facilities and services, and your insights help us in this process. We hope to have the opportunity to welcome you back and provide you with a more satisfactory experience in the future.Best Regards, Customer Care Team
10/10 Excellent
Meredith
3 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Love this place
Meredith
Séjour de 3 nuits en janvier 2024
Réponse de Customer Care Team le 6 févr. 2024
Dear Meredith, thank you for your positive feedback! We're delighted to hear that you had a great stay, found our hotel to be quiet and clean, and experienced excellent service. Providing a pleasant and comfortable experience for our guests is our top priority, and your kind words are truly appreciated. If you have any suggestions or specific comments on how we can further enhance your future stays, please feel free to share. We look forward to welcoming you back on your next visit!Best Regards, Customer Care Team
6/10 Satisfaisant
Randy
26 janv. 2024
Randy
Séjour de 1 nuit en janvier 2024
Réponse de Customer Care Team le 21 mars 2024
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team
10/10 Excellent
Tomi
22 nov. 2023
Tomi
Séjour de 1 nuit en novembre 2023
Réponse de Customer Care Team le 13 déc. 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
6/10 Satisfaisant
Deborah
18 nov. 2023
Deborah
Séjour de 1 nuit en novembre 2023
Réponse de Customer Care Team le 13 déc. 2023
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team
10/10 Excellent
Andria
1 nov. 2023
Andria
Séjour de 1 nuit en octobre 2023
Réponse de Customer Care Team le 3 nov. 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
10/10 Excellent
Andria
Voyage en famille
30 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Andria
Séjour de 1 nuit en octobre 2023
Réponse de Customer Care Team le 31 oct. 2023
Dear Andria, thank you so much for your stellar rating! This means a lot to us. Hope you enjoyed your visit and, we look forward to welcoming you back the next time you visit the area. Best Regards, Customer Care Team
10/10 Excellent
Andria
Voyage en famille
28 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Andria
Séjour de 1 nuit en octobre 2023
Réponse de Customer Care Team le 31 oct. 2023
Dear Andria, thank you so much for your stellar rating! This means a lot to us. Hope you enjoyed your visit and, we look forward to welcoming you back the next time you visit the area. Best Regards, Customer Care Team
8/10 Bien
Voyageur vérifié
Voyage en famille
21 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 4 nuits en octobre 2023
Réponse de Customer Care Team le 24 oct. 2023
Dear Guest,It is great to receive feedback from you regarding your recent stay with us. While you didn't say much in your review, we hope that you had an awesome stay and that you were comfortable in your room. Thanks for choosing to stay with us and we look forward to your next visit. Best Regards, Customer Care Team
10/10 Excellent
Toan
7 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Toan
Séjour de 1 nuit en octobre 2023
Réponse de Customer Care Team le 10 oct. 2023
Dear Toan,We're delighted to hear that you enjoyed a quiet and safe stay with us. It's great to know that our convenient location made it easy for you to reach your destinations. If you have any specific places or activities you'd like recommendations for in the future, feel free to ask. We're here to make your stay even more enjoyable!Best Regards, Customer Care Team
8/10 Bien
Brian, Lethbridge
24 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Brian
Séjour de 2 nuits en septembre 2023
Réponse de Customer Care Team le 27 sept. 2023
Hi Federico,We're pleased to hear that you found your room clean during your stay. Your comfort and satisfaction are important to us, and we appreciate your feedback. If you have any further comments or suggestions for improvement, please don't hesitate to share. We hope to welcome you back in the future for another pleasant stay.Best Regards,Travel Inn Guest Experience Team
10/10 Excellent
Timothy
Voyage d’affaires
21 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay
Timothy
Séjour de 4 nuits en septembre 2023
Réponse de Customer Care Team le 21 sept. 2023
Hi Timothy,We're thrilled to hear about your fantastic stay! It's wonderful to know that you found your room clean, updated, and quiet – the ideal recipe for a restful stay. Our friendly staff takes pride in making check-in a breeze, ensuring you feel right at home.Thank you for choosing our hotel for your visit. We can't wait to welcome you back soon for another wonderful experience.Best Regards, Customer Care Team
10/10 Excellent
Dinora
Voyage en famille avec de jeunes enfants
9 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dinora
Séjour de 1 nuit en septembre 2023
Réponse de Customer Care Team le 12 sept. 2023
Hi Dinora,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards, Customer Care Team
6/10 Satisfaisant
Stephanie
Voyage en famille
1 sept. 2023
Les points forts : Personnel et service
Les points faibles : Propreté
Stephanie
Séjour de 1 nuit en août 2023
Réponse de Customer Care Team le 5 sept. 2023
Dear Stephanie,Thank you for your feedback. We appreciate your honest review. We apologize for the odor you encountered, and our team is working diligently to address this issue promptly.We're committed to enhancing your experience, and your input helps us achieve that. If you decide to stay with us again, we're confident you'll notice improvements in our property.Best Regards, Customer Care Team
2/10 Horrible
Ana
4 août 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ana
Séjour de 1 nuit en août 2023
Réponse de Customer Care Team le 8 août 2023
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Best Regards, Customer Care Team
10/10 Excellent
Andria
27 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Andria
Séjour de 1 nuit en juillet 2023
Réponse de Customer Care Team le 27 juil. 2023
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team
10/10 Excellent
Andria
23 juil. 2023
Andria
Séjour de 1 nuit en juillet 2023
Réponse de Customer Care Team le 26 juil. 2023
Thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon! Best Regards,Customer Care Team
2/10 Horrible
Carol
Voyage d’affaires
20 juil. 2023
Carol
Séjour de 1 nuit en juillet 2023
Réponse de Customer Care Team le 21 juil. 2023
Hi Carol,Thank you for your feedback and we are sorry that you did not seem to have an awesome experience during your stay. We love hearing back from our guests and we hope to get additional feedback/comments from you the next time you stay with us. Have a good one. Best Regards, Customer Care Team
10/10 Excellent
Andria
18 juil. 2023
Andria
Séjour de 1 nuit en juillet 2023
Réponse de Customer Care Team le 19 juil. 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
10/10 Excellent
CAROL, Brookings
23 juin 2023
CAROL
Séjour de 1 nuit en juin 2023
Réponse de Customer Care Team le 13 juil. 2023
Thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon! Best Regards,Customer Care Team
8/10 Bien
Voyageur vérifié
Voyage en famille, Voyage en groupe
13 juin 2023
Les points forts : Propreté, personnel et service, confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en juin 2023
Réponse de Customer Care Team le 13 juin 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards, Customer Care Team
4/10 Médiocre
Maria Cruz
12 juin 2023
Les points faibles : Personnel et service
Horrible custome service, changed prices
Maria Cruz
Séjour de 2 nuits en juin 2023
Réponse de Customer Care Team le 13 juin 2023
Dear Maria,We are sorry to hear that you were at the receiving end of very poor customer service which made your stay very unsatisfactory. We appreciate your calling our attention to these matters - we will review each of your points and we will make sure these do not happen again. Guest satisfaction for us is highly rewarding, thus we value every feedback we get as it makes us improve better. Again, thank you for your thoughts, feedback, and constructive comments, it is highly appreciated. We would love it if you would come back to stay with us again - we are really sorry for the inconvenience.Best Regards, Customer Care Team
6/10 Satisfaisant
Xiaoying
Voyage en famille
3 juin 2023
Les points forts : Propreté et personnel et service
Xiaoying
Séjour de 2 nuits en mai 2023
Réponse de Customer Care Team le 5 juin 2023
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Best Regards, Customer Care Team
10/10 Excellent
Perla
24 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perla
Séjour de 1 nuit en mai 2023
Réponse de Customer Care Team le 25 mai 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
2/10 Horrible
ashley
19 mai 2023
ashley
Séjour de 1 nuit en mai 2023
Réponse de Customer Care Team le 9 juin 2023
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team
6/10 Satisfaisant
Christine
1 mai 2023
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Christine
Séjour de 2 nuits en avril 2023
Réponse de Customer Care Team le 23 mai 2023
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team
10/10 Excellent
David
30 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
David
Séjour de 1 nuit en avril 2023
Réponse de Customer Care Team le 1 mai 2023
Hi David,Thank you for taking the time to rate us based on your recent visit. It's wonderful to hear that you found the room clean and that our staff was able to provide you with exceptional service. We hope you had an awesome and comfortable stay. We are looking forward to having you back the next time you are in the area. Best Regards, Customer Care Team
8/10 Bien
Lesley
Voyage en couple
27 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lesley
Séjour de 3 nuits en avril 2023
Réponse de Customer Care Team le 1 mai 2023
Dear Lesley,We are sorry to hear that you were at the receiving end of very poor customer service which made your stay very unsatisfactory. We appreciate your calling our attention to these matters - we will review each of your points and we will make sure these do not happen again. Guest satisfaction for us is highly rewarding, thus we value every feedback we get as it makes us improve better. Again, thank you for your thoughts, feedback, and constructive comments, it is highly appreciated. We would love it if you would come back to stay with us again - we are really sorry for the inconvenience.Best Regards, Customer Care Team
6/10 Satisfaisant
Voyageur vérifié
Voyage d’affaires
11 avr. 2023
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Last minute Reservation
Voyageur vérifié
Séjour de 1 nuit en avril 2023
Réponse de Customer Care Team le 12 avr. 2023
Dear Guest,Thank you for your feedback and we hope you had a pleasant stay with us. Your feedback about the room smell is noted and we will see to it that our staff does a better job preparing/airing out the rooms moving forward. We love hearing back from our guests and we hope to get additional feedback/comments from you the next time you stay with us. Best Regards, Customer Care Team
6/10 Satisfaisant
Christina
Voyage en couple
28 févr. 2023
Christina
Séjour de 1 nuit en février 2023
Réponse de Customer Care Team le 1 mars 2023
Hi Christina,Thank you for your feedback and we are sorry that you did not seem to have an awesome experience during your stay. Your concern about the staff is noted. We love hearing back from our guests and we hope to get additional feedback/comments from you the next time you stay with us. Have a good one. Best Regards, Customer Care Team
8/10 Bien
David
27 févr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
David
Séjour de 1 nuit en février 2023
Réponse de Customer Care Team le 27 févr. 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
8/10 Bien
Jon
Voyage en famille
25 févr. 2023
Les points forts : Propreté et personnel et service
Jon
Séjour de 2 nuits en février 2023
Réponse de Customer Care Team le 27 févr. 2023
Hi Jon,Thank you for taking the time to rate us based on your recent visit. We hope you had an awesome and comfortable stay. We will see what we can do about having some updates soon so we can provide even better value. We are looking forward to having you back the next time you are in the area. Best Regards, Customer Care Team
10/10 Excellent
Scott
Voyage d’affaires
22 févr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay!
Scott
Séjour de 3 nuits en février 2023
Réponse de Customer Care Team le 23 févr. 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards, Customer Care Team
8/10 Bien
omar
28 déc. 2022
omar
10/10 Excellent
Jeannette
22 déc. 2022
Jeannette
Réponse de Customer Care Team le 8 nov. 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
10/10 Excellent
Voyageur vérifié
30 oct. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place, great stay!
Voyageur vérifié
Séjour de 1 nuit en octobre 2022
Réponse de Customer Care Team le 1 nov. 2022
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards, Customer Care Team
8/10 Bien
Chris
Voyage d’affaires
14 sept. 2022
Les points forts : Propreté et personnel et service
Chris
Séjour de 1 nuit en septembre 2022
Réponse de Customer Care Team le 16 sept. 2022
Hello Chris,It is great to hear feedback from you regarding your recent stay with us - we are glad to hear that you had a good overall impression of your stay. It's wonderful to hear that you found the room clean and that our staff was able to provide you with exceptional service. Thank you for choosing to stay with us and we look forward to seeing you again soon. Best Regards, Customer Care Team
8/10 Bien
Dick
Voyage d’affaires
18 août 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dick
Séjour de 1 nuit en août 2022
Réponse de Customer Care Team le 22 août 2022
Hello Dick,We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team
10/10 Excellent
Norman
15 août 2022
Norman
Séjour de 1 nuit en août 2022
Réponse de Customer Care Team le 16 août 2022
Dear Guest,
We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!
Best Regards,
Customer Care Team
4/10 Médiocre
Richard, Winkler
Voyage en couple
13 août 2022
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Richard
Séjour de 1 nuit en août 2022
Réponse de Customer Care Team le 16 août 2022
Dear Richard,
We appreciate your comments - thank you for taking the time to leave us with feedback about your recent visit. It's unfortunate that you did not experience the usual level of satisfaction that other guests have but we love that you have pointed out the things that we can improve on. We will see what we can do about having some updates soon so we can provide even better value. We would love it if you would come back to stay with us again - we have no doubt that the next time you would have the wonderful experience that the vast majority of our guests have.
Best Regards,
Customer Care Team
2/10 Horrible
Ameeth
Voyage en famille
10 août 2022
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Ameeth
Séjour de 1 nuit en août 2022
Réponse de Customer Care Team le 11 août 2022
Dear Ameeth,
We appreciate your comments - thank you for taking the time to leave us with feedback about your recent visit. It's unfortunate that you did not experience the usual level of satisfaction that other guests have but we love that you have pointed out the things that we can improve on. Your feedback about cleanliness is noted and we will see to it that our staff does a better job preparing the rooms moving forward. We will also see what we can do about having some updates to the property soon. We have also noted your concern about the general atmosphere of the area; we understand your apprehensions - we appreciate your pointing that out - it gives us a better perspective of our property and we will look into ways how to make our guests feel secure. We are sorry for the inconvenience caused and we hope you consider staying with us again.
Best Regards,
Customer Care Team
10/10 Excellent
Karen
Voyage d’affaires
9 août 2022
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Karen
Séjour de 1 nuit en août 2022
Réponse de Customer Care Team le 11 août 2022
Hi Karen,
We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!
Best Regards,
Customer Care Team
8/10 Bien
Gary
1 août 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gary
Séjour de 1 nuit en juillet 2022
Réponse de Customer Care Team le 2 août 2022
Hello Gary,
We are glad to receive feedback from you regarding your recent stay. While you didn't say much in your review, we hope that you had an awesome stay and that you were comfortable in your room. Please feel free to leave some comments/suggestions next time. Thanks for choosing to stay with us and we hope to see you again soon.
Best Regards,
Customer Care Team
6/10 Satisfaisant
Angela
31 juil. 2022
Les points forts : Personnel et service
Les points faibles : Propreté
Angela
Séjour de 1 nuit en juillet 2022
Réponse de Customer Care Team le 2 août 2022
Dear Angela,
We appreciate hearing back from you about your recent experience with us. We value feedback and always look for ways to make things better for our guests. Your comment about cleanliness is noted and we will make sure to prepare the rooms better next time. We will also see what we can do about having some updates soon. We get a huge number of comments about our helpful and friendly staff, and we are sorry to hear that you did not experience that same level of excellence. We will certainly speak to our team to ensure that we provide much better customer service moving forward. We are sorry for the inconvenience caused and we hope you consider staying with us again.
Best Regards,
Customer Care Team
10/10 Excellent
Sunset
Voyage en famille avec de jeunes enfants
22 juil. 2022
Les points forts : Propreté et personnel et service
Sunset
Séjour de 1 nuit en juillet 2022
Réponse de Customer Care Team le 25 juil. 2022
Dear Guest,
It is a delight to hear back from you regarding your recent stay with us - it's nice that you had a good overall impression of your visit. It's nice that you found the room clean and that you liked the surroundings. Thanks for saying that you will stay with us again - we look forward to having you back soon.
Best Regards,
Customer Care Team
10/10 Excellent
Mary
25 juin 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mary
Séjour de 1 nuit en juin 2022
8/10 Bien
June
25 juin 2022
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
I'd stay again.
June
Séjour de 2 nuits en juin 2022
Réponse de Customer Care Team le 29 juin 2022
Hello June,
It's wonderful to hear back from you and we are happy that you liked our location - we are glad you were able to visit the places that you wanted to see. Your suggestions about having more lights is greatly appreciated; we will look into this matter. Thanks for saying that you will stay with us again - we look forward to having you back soon.
Best Regards,
Customer Care Team
8/10 Bien
francis
25 juin 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
francis
Séjour de 4 nuits en juin 2022
Réponse de Customer Care Team le 27 juin 2022
Hello Francis,
It's wonderful to hear back from you and we are happy that you liked our location - we are glad you were able to visit the places that you wanted to see. It's wonderful to hear that you enjoyed the amenities and found our rooms clean. We will see what we can do about having some updates soon so we can provide even better value. We would love to welcome you back and hope that you consider staying with us the next time you are in the area.
Best Regards,
Customer Care Team