Avis
9,2
Merveilleux
9,2/10
Propreté
8,6/10
Personnel et service
9,2/10
Équipements
9,6/10
Infrastructures et conditions de l’hébergement
7,0/10
Écoresponsabilité
Avis
23 nov. 2023
Séjour de 3 nuits en novembre 2023
Réponse de Supeni-Reservation le 24 nov. 2023
Dear Mohamed,Greeting from Black Penny Villas Ubud Bali.Thank you for taking your time to giving us 10 star rating here on Expedia, we are gratefull to know it. We are looking forward to welcoming you back in the near future.Kind Regards,Management
10/10 Excellent
Line
14 nov. 2023
Line
Séjour de 2 nuits en novembre 2023
Réponse de Popi (Reservation) le 15 nov. 2023
Dear Line,Warmest greetings from Black Penny Villas Ubud BaliThank you for taking the time to provide us such a high rating! We are so pleased that you had a positive impression of our hotel. Your feedback is valuable to us, and we look forward to serving you again for another exceptional stay.Warm Regards,Management
6/10 Satisfaisant
Danielle
Voyage en couple
18 sept. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Danielle
Réponse de Popi (Reservation) le 20 sept. 2023
Dear Danielle,Warmest greetings from Black Penny Villas Ubud Bali,Thank you for taking the time to provide feedback regarding your recent stay at our villa. We are pleased to hear that you enjoyed our villa and overall property.We appreciate your insights regarding the staff service and language proficiency. We deeply regret any inconvenience caused due to the perceived shortcomings in our services. Rest assured, we take your feedback seriously and will use it as an opportunity to improve and enhance our guest experience.We are actively addressing the concerns you've raised regarding our staff's service quality and language skills. We sincerely hope that you will give us another chance in the future to showcase the improvements we've made. Your satisfaction is our top priority, and we are committed to delivering a more enjoyable stay during your next visit.Warm regards,Management
8/10 Bien
Voyageur vérifié
18 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 3 nuits en août 2023
Réponse de Popi (Reservation) le 19 août 2023
Dear Sir/Madam,Warmest greetings from Black Penny Villas Ubud Bali,Thank you for taking the time to leave us such a high rating! We are delighted to learn from the rating you provided that you enjoyed your stay at our hotel. We strive to create a comfortable and convenient environment for our guests and we hope it has met your expectations.Thank you for staying with us and we hope to have the opportunity to host you again in the future.Kind Regards,Management
10/10 Excellent
Anthony, Las Vegas
21 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Anthony
Séjour de 3 nuits en juillet 2023
Réponse de Popi (Reservation) le 23 juil. 2023
Dear Anthony,Warmest greetings from Black Penny Villas Ubud Bali,Thank you so much for taking your time to leave us such a wonderful review. We are delighted to learn that you enjoyed your stay at our hotel. Our team works hard to provide exceptional service, and we're glad that their efforts were recognized and appreciated by you. Thank you for staying with us and we sincerely appreciate your recommendation. We would love to have the opportunity to welcome you back in the future and provide you with another outstanding stay.Best Regards,Management
10/10 Excellent
Zeliha
24 juil. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Zeliha
Séjour de 5 nuits en juillet 2022
Réponse de Popi (Reservation) le 29 avr. 2023
Dear Zeliha,Warmest greetings from Black Penny Villas Ubud Bali,Thank you very much for staying with us and taking your time to give us such a high rating. We are honored to learn from the rating you provided that you enjoyed your stay at Black Penny Villas Ubud Bali. We wish to greet you again at our hotel and give you more pleasant stay in the future.Warm Regards,Management
8/10 Bien
Angela
Voyage en couple
9 juil. 2022
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Angela
Séjour de 6 nuits en juillet 2022
Réponse de Popi (Reservation) le 29 avr. 2023
Dear Angela,Warmest greetings from Black Penny Villas Ubud Bali,Thank you for taking your time to provide us high rating and write such a valuable review. We are so glad to read that our hotel is perfect for honeymooner and found our staff were friendy and helpful. Thank you for sharing your stay experience with us and for recommending Black Penny Villas Ubud Bali, we are deeply honored. We always look forward to welcoming you again in the near future.Kind Regards,Management
8/10 Bien
Voyageur vérifié
4 sept. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en août 2019
Réponse de I Nyoman Setiawan le 18 oct. 2019
Dear Sir/ Madam
Warmest greeting from Black Penny Villas Ubud Thank you for sharing your feedback during your recent stay with us, how happy we know that you had amazing stay with us like our kitchen, friendly staff, incredible view and impeccable cleanliness. We do apologize for the coffee, we will do our best improvement and thank you for your recommendation. If your travel plans allow you to re visit Black Penny Villas Ubud we are looking forward to welcoming you back home to our little paradise in near future.
Warm Regards,
I Nyoman Setiawan
Resort Manager
10/10 Excellent
Izi
Voyage en couple
10 juil. 2019
Izi
Séjour de 3 nuits en juin 2019
Réponse de Popi (Reservation) le 29 avr. 2023
Dear Lzi,Warmest greetings from Black Penny Villas Ubud Bali,We would like to thank you for providing us such a high rating, we truly honored. It is a pleasure to know that you enjoyed your stay with us especially like the pool and the views of our villa. Thank you for staying with us and we warmly look forward to welcoming you back to our hotel and deliver our excellent service to you in the future.Kind Regards,Management
10/10 Excellent
Voyageur vérifié
4 juil. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 5 nuits en juin 2019
Réponse de Popi (Reservation) le 29 avr. 2023
Dear Sir/Madam,Warmest greetings from Black Penny Villas Ubud Bali,Thank you very much for staying with us and taking your valuable time to provide us high score review. We are delighted to know that you enjoyed your stay with us. Thank you for choosing Black Penny Villas Ubud Bali there is nothing we would like more than to look forward to welcoming you back to our hotel.
10/10 Excellent
Voyageur vérifié
27 mai 2019
Voyageur vérifié
Séjour de 3 nuits en avril 2019
Réponse de Supeni (E-commerce) le 5 juin 2019
Dear Sir/ Madam
Warmest greeting from Black Penny Villas Ubud Bali...
Thank you so much for your review and we are so glad to know that you enjoy your stay with us. We appreciate your compliments and nothing pleases to us more than to see you come back and we do hope that you will return home to Kayumanis Ubud in not too distance future.
8/10 Bien
Voyageur vérifié
13 avr. 2019
Voyageur vérifié
Séjour de 1 nuit en avril 2019
Réponse de Supeni (E-commerce) le 6 mai 2019
Dear Sir/Madam
It is a pleasure to hear that you enjoyed a 'memorable journey' at our resort and thank you for taking the time to write this review. As our valued guest, your positive feedback will certainly shared to our team to motivate them to continuously deliver our exceptional service from the heart. Thank you again and I look forward to welcoming you when you are back in Bali. Supeni (E-commerce)
10/10 Excellent
Andreas
22 mars 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Andreas
Séjour de 1 nuit en mars 2019
Réponse de Supeni le 1 avr. 2019
Dear Mr/s. Adreas
Warmest greeting from Black penny Villas Ubud Bali...
It is a pleasure to hear that you enjoyed a 'memorable journey' at our resort and thank you for taking the time to write this review. As our valued guest, your positive feedback will certainly shared to our team to motivate them to continuously deliver our exceptional service from the heart. Thank you again and I look forward to welcoming you when you are back in Bali. Supeni (E-commerce)
10/10 Excellent
Dave
7 déc. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dave
Séjour de 3 nuits en novembre 2018
Réponse de Supeni le 18 déc. 2018
Dear Dave , warmest greeting from Black Penny Villas Ubud Bali. We thank you for your compliments and we do hope able to welcoming and host you return at Black Penny Villas Ubud Bali in future.
Thank you
10/10 Excellent
Abdul, Madison, WI
20 nov. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Abdul
Séjour de 6 nuits en août 2018
Réponse de Supeni le 30 nov. 2018
Dear Mr/s. Abdul
Warm greeting from Black Penny Villas Ubud-Bali.
Thank you for choosing Black Penny Villas Ubud Bali.
It is a pleasure to hear that you enjoyed a 'memorable journey' at our resort and thank you for taking the time to write this review. As our valued guest, your positive feedback will certainly shared to our team to motivate them to continuously deliver our exceptional service from the heart. Thank you again and I look forward to welcoming you when you are back in Bali.
10/10 Excellent
Voyageur vérifié
11 nov. 2018
Voyageur vérifié
Séjour de 7 nuits en octobre 2018
Réponse de Supeni le 30 nov. 2018
Dear Mr/s.
Warm greeting from Black Penny Villas Ubud-Bali.
Thank you for choosing Black Penny Villas Ubud Bali.
It is a pleasure to hear that you enjoyed a 'memorable journey' at our resort and thank you for taking the time to write this review. As our valued guest, your positive feedback will certainly shared to our team to motivate them to continuously deliver our exceptional service from the heart. Thank you again and I look forward to welcoming you when you are back in Bali.
10/10 Excellent
jay, KOREA
17 août 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
무엇보다 룸에서 보는 정글뷰가 어메이징
jay
Séjour de 1 nuit en août 2018
10/10 Excellent
Kornkanok
13 déc. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Kornkanok
Séjour de 2 nuits en décembre 2017
6/10 Satisfaisant
Ramesh
18 juil. 2017
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Ramesh
Séjour de 3 nuits en juillet 2017
10/10 Excellent
Voyageur vérifié
8 juil. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Traumhaft
Voyageur vérifié
Séjour de 5 nuits en juin 2017