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Avis sur Best Western Plus Tuscumbia Muscle Shoals Hotel and Suites

2.5 out of 5
Best Western Plus Tuscumbia Muscle Shoals Hotel and Suites
1934 Highway 20, Tuscumbia, AL

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 333 avis sur 464." "
Note des voyageurs de 8 (Bien), d’après 84 avis sur 464." "
Note des voyageurs de 6 (Satisfaisant), d’après 24 avis sur 464." "
Note des voyageurs de 4 (Médiocre), d’après 10 avis sur 464." "
Note des voyageurs de 2 (Horrible), d’après 13 avis sur 464." "

9,2/10

Propreté

9,2/10

Personnel et service

9,0/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

MARIA

Voyage en couple
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Close to everything
Séjour de 2 nuits en mai 2024
Réponse de Amanda Beavers, GM le 27 mai 2024
Thank you for your kind feedback, we hope to see you again in the future. As a team we strive to meet and exceed your expectations each and every visit. Safe travels.

10/10 Excellent

Ruth

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice property
Séjour de 1 nuit en mai 2024
Réponse de Amanda Beavers, GM le 27 mai 2024
Thank you for your kind feedback, we hope to see you again in the future. As a team we strive to meet and exceed your expectations each and every visit. Safe travels.

8/10 Bien

Hanna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Toilet & shower had mildew.
Séjour de 2 nuits en mai 2024
Réponse de Amanda Beavers, GM le 20 mai 2024
Thank you for taking the time to leave a review, we are using your feedback to ensure we are not leaving anything undone for our guest to have a great experience. We have checked the shower and corrected this with the maintenance department. We appreciate your bringing this to our attention. We hope that if you are in our area in the future, you will choose to stay with us again.Kindly,

10/10 Excellent

Rick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Amanda Beavers, GM le 20 mai 2024
Thank you for taking the time to leave feedback on your stay, we are happy to know you enjoyed your time with us. We hope in the future you are in our area, you will choose to stay with us again.

10/10 Excellent

Jeff

Séjour de 1 nuit en mai 2024
Réponse de Amanda Beavers, GM le 27 mai 2024
Thank you for your kind feedback, we hope to see you again in the future. As a team we strive to meet and exceed your expectations each and every visit. Safe travels.

10/10 Excellent

Trent

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The amount of outside activities at this hotel were really nice to have. Grilling area, Cornhole, dog park, fire pit, and a basketball court with pickleball option. Nice and quite with a very helpful staff as well. 10/10
Séjour de 1 nuit en mai 2024
Réponse de Amanda Beavers, GM le 7 mai 2024
Thank you for your time in leaving a review, we are happy to see you enjoyed your stay with us and the little extras we have onsite. We do hope if you are in our area again you will choose to stay again.Kindly,

10/10 Excellent

Steven

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I liked the fenced-in area for our dog to use the bathroom. It makes it easy when you can take them off the leash and let them run around.
Séjour de 1 nuit en avril 2024
Réponse de Amanda Beavers, GM le 23 avr. 2024
We are so happy that you were able to enjoy the dog park, we hope if you are in our area again you will choose to stay again. Safe travels,

10/10 Excellent

LaVance

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Amanda Beavers, GM le 23 avr. 2024
We are happy to have you stay with us, we hope if you are in our area you will choose to stay with us again. We strive to meet and exceed your expectations each and every visit. Safe travels,

8/10 Bien

Brad

Séjour de 1 nuit en avril 2024
Réponse de Amanda Beavers, GM le 7 mai 2024
Thank you for your time in leaving a review, we are happy to see you enjoyed your stay with us. We do hope if you are in our area again you will choose to stay again.Kindly,

10/10 Excellent

Dwight

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff was very helpful. The room was clean.
Séjour de 2 nuits en avril 2024
Réponse de Amanda Beavers, GM le 12 avr. 2024
Thank you for taking time to leave feedback, we are happy to know you enjoyed your stay and our staff was able to help any way they could. Please choose us again if you are in our area. Safe travels,

10/10 Excellent

Brad

Séjour de 1 nuit en avril 2024
Réponse de Amanda Beavers, GM le 1 mai 2024
We are glad to know you enjoyed your stay, and hope if you are in our area again you will choose to stay with us.Kindly,

10/10 Excellent

Larenzo

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was very clean and beautifully designed. The staff was extremely professional.
Séjour de 1 nuit en mars 2024
Réponse de Amanda Beavers, GM le 4 avr. 2024
Thank you for your kind feedback, we appreciate you choosing to stay with us and hope if you are in the area again you will do so again.

8/10 Bien

David

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Room was clean and spacious. Staff very friendly. Hotel was clean and very nice.
Séjour de 3 nuits en mars 2024
Réponse de Amanda Beavers, GM le 26 mars 2024
Thank you for your kind feedback, we appreciate your taking the time to do so. We strive each and every visit to meet and exceed your expectations, so if in our area again we hope you choose us.

10/10 Excellent

Devin

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and free breakfast
Séjour de 1 nuit en mars 2024
Réponse de Amanda Beavers, GM le 26 mars 2024
Thank you for your kind feedback, we appreciate your taking the time to do so. We strive each and every visit to meet and exceed your expectations, so if in our area again we hope you choose us.

10/10 Excellent

Susan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Amanda Beavers, GM le 26 mars 2024
Thank you for your kind feedback, we appreciate your taking the time to do so. We strive each and every visit to meet and exceed your expectations, so if in our area again we hope you choose us.

10/10 Excellent

Amanda

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Amanda Beavers, GM le 29 févr. 2024
Thank you for your kind feedback, we are happy to know you enjoyed your stay with us.

10/10 Excellent

Deborah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very comfortable
Large, spacious rooms that are clean and comfortable plus they have a really good breakfast buffet.
Séjour de 1 nuit en février 2024
Réponse de Amanda Beavers, GM le 29 févr. 2024
Thank you for your kind feedback, we are happy to know you enjoyed your stay with us.

10/10 Excellent

Jose

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Right of the highway. Next to a convenient store and a McDonald's. Stores nearby for shopping.
Séjour de 1 nuit en février 2024
Réponse de Amanda Beavers, GM le 29 févr. 2024
Thank you for your kind feedback, we are happy to know you enjoyed your stay with us.

10/10 Excellent

Shaun

Séjour de 1 nuit en février 2024
Réponse de Amanda Beavers, GM le 26 mars 2024
Thank you for your kind feedback, we appreciate your taking the time to do so. We strive each and every visit to meet and exceed your expectations, so if in our area again we hope you choose us.

10/10 Excellent

Robert

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Well run facility
Séjour de 3 nuits en février 2024
Réponse de Amanda Beavers, GM le 19 févr. 2024
Thank you for your positive feedback, we appreciate you taking the time to do so. As a team, we strive each and every visit to meet and exceed your expectations. Safe travels,

10/10 Excellent

Renita

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kids running early morning and late night.
Séjour de 2 nuits en février 2024
Réponse de Amanda Beavers, GM le 5 févr. 2024
I apologize for the inconvenience of noise, we hope if you are in our area again, you will choose to stay with us. We strive to meet and exceed your expectations each and every visit.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
A little above average
This hotel was a little above average. It was comfortable but somewhat outdated. The decor in common areas was fairly modern and comfortable. Decor in rooms was very average. Shower head needed cleaning. Linens smelled fresh. No tub, but large shower. Breakfast offered variety, waffle maker was good.
Séjour de 2 nuits en janvier 2024
Réponse de Amanda Beavers, GM le 29 janv. 2024
We are happy to know you enjoyed your stay, we hope if you are in our area you would choose to stay with us again. We strive to meet and exceed your expectations each and every visit.

8/10 Bien

Roger

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Typical modern hotel. No maid service for two day stay. Only one small trash can and kleenex ran out and took several calls to get replaced. "Superior" would have been my assessment, not "Excellent"
Séjour de 2 nuits en janvier 2024
Réponse de Amanda Beavers, GM le 29 janv. 2024
We are happy to know you enjoyed your stay, we hope if you are in our area you would choose to stay with us again. We strive to meet and exceed your expectations each and every visit.

10/10 Excellent

Anne

Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I loved everything. It is hard to know what a place will be like when you know nothing about the area. I was very relieved to find that I felt safe, there was plenty of parking, the staff was super friendly, the coffee was fresh, it is next to a main intersection for convenience. Also next to a travel center, gas station and fast foods. Everything was great except there wasn't any butter for my breakfast toast. Other than that, breakfast was great. I have family that just moved to the area so this will be my place to stay from now on.
Séjour de 1 nuit en janvier 2024
Réponse de Amanda Beavers, GM le 25 janv. 2024
Thank you for your kind feedback, we are sorry the butter was not out for you. We look forward to having you stay again as we try to meet and exceed your expectations each and every visit.

10/10 Excellent

RICHARD

Séjour de 3 nuits en janvier 2024
Réponse de Amanda Beavers, GM le 15 janv. 2024
We are happy to know you enjoyed your stay with us. If in our area again we hope you choose to stay with us. Safe travels.

10/10 Excellent

Danny

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Amanda Beavers, GM le 15 janv. 2024
We are happy to know you enjoyed your stay with us. If in our area again we hope you choose to stay with us.

6/10 Satisfaisant

Tim

Séjour de 2 nuits en décembre 2023
Réponse de Amanda Beavers, GM le 15 janv. 2024
We are happy to know you enjoyed your stay with us, our goal is to meet and exceed your expectations each and every visit.

10/10 Excellent

Douglas

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Amanda Beavers, GM le 15 janv. 2024
We are happy to know you enjoyed your stay with us. If in our area again we hope you choose to stay with us.

10/10 Excellent

Randell

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en décembre 2023
Réponse de Amanda Beavers, GM le 15 janv. 2024
We are happy to know you enjoyed your stay with us. If in our area again we hope you choose to stay with us.

8/10 Bien

Victoria

Séjour de 1 nuit en décembre 2023
Réponse de Amanda Beavers, GM le 15 janv. 2024
We are happy to know you enjoyed your stay with us. If in our area again we hope you choose to stay with us.

10/10 Excellent

Brian

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en décembre 2023
Réponse de Amanda Beavers, GM le 15 janv. 2024
We are happy to know you enjoyed your stay with us. If in our area again we hope you choose to stay with us.

8/10 Bien

Lavarro

Séjour de 2 nuits en novembre 2023
Réponse de Amanda Beavers, GM le 15 janv. 2024
We are happy to know you enjoyed your stay with us. If in our area again we hope you choose to stay with us.

10/10 Excellent

Tabitha

Séjour de 1 nuit en décembre 2023
Réponse de Amanda Beavers, GM le 15 janv. 2024
We are happy to know you enjoyed your stay with us. If in our area again we hope you choose to stay with us.

6/10 Satisfaisant

Kathy

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté
It wasn’t the worst, but for $185 a night I expected a clean bathroom. Shower had mildew and it just wasn’t the greatest. Pull out couch mattress had a big stain. The lobby was nice and the staff was friendly, but disappointed in the room.
Séjour de 2 nuits en décembre 2023
Réponse de Amanda Beavers/General Manager le 5 déc. 2023
We apologize for this inconvenience, as we strive to meet and exceed your expectations. We are reviewing your room and these concerns and will address immediately, using as a coaching tool for our team. We hope if you are in our area again, you will choose to stay with us and let us exceed your expectations as this is something we take pride in is our cleanliness and welcoming hospitality.

8/10 Bien

barbara

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Amanda Beavers, GM le 23 nov. 2023
Thank you for the kind feedback, we are happy you enjoyed your stay. Safe travels,

8/10 Bien

kimberly

Voyage en famille
Les points forts : Personnel et service et confort de la chambre
Ok
No coffee stocked for use in keurig , bugs on floor by door
Séjour de 1 nuit en novembre 2023
Réponse de Amanda Beavers, GM le 23 nov. 2023
So sorry for this happening during your stay, we strive to meet and exceed your expectations each and every visit. We will address the coffee and coach our team on this to ensure these things are not missed.

4/10 Médiocre

Josh

Voyage d’affaires
Les points forts : Équipements
I wouldn’t know the lady at the desk called me after I made my reservation on line and had my confirmation number and said I had made my reservation while someone had just walked in so she had to cancel my reservation so she could check them in since they were a walk in
Séjour de 1 nuit en novembre 2023
Réponse de Amanda Beavers, General Manager le 14 nov. 2023
I want to apologize for this inconvenience, we strive to accommodate each and every guest. Our property has been at full capacity, we had one room left, as the front desk made his reservation yours came in immediately after causing an overbooking. Our front desk immediately reached out to you as well as Expedia explaining the situation to ensure your refund is processed. Again, I apologize for the inconvenience, and this unusual occurrence.

10/10 Excellent

April

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Amanda Beavers, General Manager le 14 nov. 2023
We are happy to know that you enjoyed your stay. We strive to meet and exceed your expectations, each and every visit, and hope to see you again.

10/10 Excellent

Shannon

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Will stay again!
This was my first time staying here and the staff was very friendly and helpful!
Séjour de 5 nuits en novembre 2023
Réponse de Amanda Beavers, General Manager le 14 nov. 2023
We are happy to know that you enjoyed your stay. We strive to meet and exceed your expectations, each and every visit, and hope to see you again.

10/10 Excellent

paul

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The Hotel is newly renovated. It presents nicely, very clean. The staff was friendly and accommodating. I would stay here again.
Séjour de 2 nuits en octobre 2023
Réponse de Amanda Beavers, General Manager le 26 oct. 2023
Thank you for your kind feedback, we appreciate you choosing to stay with us. We try to meet and exceed your expectations each and every visit.

10/10 Excellent

Darrell

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was extremely kind and courteous! We had left some of our belongings in the room at checkout and they went the extra mile and called us after we left the property. We were able to turn around and go get them. Certainly above and beyond!! Kudos!!
Séjour de 2 nuits en octobre 2023
Réponse de Amanda Beavers, General Manager le 20 oct. 2023
We are happy you enjoyed your stay with us, and hope if you are in the area again you will choose us again. As for the kind compliments of our team we thank you. It is always our goal to meet and exceed your expectations each and every visit.Safe travels,

8/10 Bien

Gary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Not the best stay
We've stayed here several times, this was a little different, construction going on right now and the place is starting to get run down. Rooms definitely need upgrading. Might Need new Management!!!
Séjour de 1 nuit en octobre 2023
Réponse de Amanda Beavers, General Manager le 17 oct. 2023
We apologize that your stay did not meet nor exceed your expectations. Our construction is due a damaged pipe in a wall which now has been completed except for carpet repairs. Our construction team will be back onsite in a few weeks to complete painting and other small touch ups. Our award-winning team strives to meet and exceed your expectations each and every visit taking pride in the quality of service and cleanliness, we take your comments very serious and will address the issue you have brought to our attention, so thank you for your feedback. We hope if in our area again soon, you will choose us again.

10/10 Excellent

floyd

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The breakfast was outstanding
Séjour de 3 nuits en octobre 2023
Réponse de Amanda Beavers, General Manager le 17 oct. 2023
Thank you for your kind feedback, we strive to meet and exceed your expectations each and every visit. We are glad to know you enjoyed your stay with us and hope to see you again in the future.

10/10 Excellent

Bart

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stayed the night before an XC race in Oakville. The property is newly renovated and very clean. The room and bathroom were very clean and the ac was super cold. It was quiet despite being near the road. Breakfast was standard but good. Check in and out was easy.
Séjour de 1 nuit en octobre 2023
Réponse de Amanda Beavers, General Manager le 8 oct. 2023
Thank you for your kind feedback, we are so happy you enjoyed your stay with us. We hope if you are in our area again you will choose to stay again.

10/10 Excellent

Keith

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stay here
Really pleasant stay even though the hotel is undergoing some renovation. Staff were excellent and very welcoming. Breakfast was excellent. Hot and fresh as well good selection of cold.
Séjour de 2 nuits en septembre 2023
Réponse de Amanda Beavers, General Manager le 8 oct. 2023
Thank you for your kind feedback, we are so happy you enjoyed your stay with us. We hope if you are in our area again you will choose to stay again.

10/10 Excellent

Brittney

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We had an amazing stay! My kids and myself really enjoyed ourselves!
Séjour de 1 nuit en septembre 2023
Réponse de Amanda Beavers, General Manager le 8 oct. 2023
Thank you for your kind feedback, we are so happy you enjoyed your stay with us. We hope if you are in our area again you will choose to stay again.

10/10 Excellent

Gwen

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Amanda Beavers, General Manager le 8 oct. 2023
Thank you for your kind feedback, we are so happy you enjoyed your stay with us. We hope if you are in our area again you will choose to stay again.

8/10 Bien

Stanley

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property was under construction. Some conditions were due to the construction activity. Rates should be slightly lowered during the construction.
Séjour de 1 nuit en septembre 2023
Réponse de Amanda Beavers, General Manager le 6 sept. 2023
Thank you for your kind feedback, we appreciate you taking the time to do so. We strive to meet and exceed your expectations each and every visit. During the construction phase, which is almost complete we continued to offer clean, safe rooms for your stay. As well as offering many breakfast options for you to choose. Our kitchen is now opened, as well as many of our rooms that were affected are back in service. We hope if you are in our area again, you will give us a chance to fully meet and exceed your expectations.Safe travels,

10/10 Excellent

Jason

Séjour de 1 nuit en août 2023
Réponse de Amanda Beavers, General Manager le 6 sept. 2023
Thank you for your kind feedback, we appreciate you taking the time to do so. We strive to meet and exceed your expectations each and every visit. Safe travels,

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et confort de la chambre
Mini Vacation
Part of the hotel was under construction. But when you’re in your room, you don’t hear the noise. They put you away from the rooms they’re working on. The staff stayed hidden, but when needed they were friendly. Breakfast was a little on the plain side, but they were working in that general area. There is a Love’s, Subway and McDonald’s within walking distance if you need anything. Will stay here again.
Séjour de 3 nuits en août 2023
Réponse de Amanda Beavers, General Manager le 6 sept. 2023
Thank you for your kind feedback, we appreciate you taking the time to do so. We strive to meet and exceed your expectations each and every visit. Safe travels,