Réception
Vérifier la disponibilité

Avis sur OYO Hotel Tulsa N Sheridan Rd & Airport

3.5 out of 5
OYO Hotel Tulsa N Sheridan Rd & Airport
35 N SHERIDAN ROAD, Tulsa, OK

Avis

5,0
Note des voyageurs de 10 (Excellent), d’après 70 avis sur 639." "
Note des voyageurs de 8 (Bien), d’après 109 avis sur 639." "
Note des voyageurs de 6 (Satisfaisant), d’après 108 avis sur 639." "
Note des voyageurs de 4 (Médiocre), d’après 99 avis sur 639." "
Note des voyageurs de 2 (Horrible), d’après 253 avis sur 639." "

5,4/10

Propreté

6,0/10

Personnel et service

3,6/10

Équipements

4,6/10

Infrastructures et conditions de l’hébergement

3,2/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
hôtel propre et proche aéroport ( mns)
Accueil sympthique, navette gratuite pour l'aéroport

2/10 Horrible

William

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Online pics do not represent actual rooms, bloodstains on mattress, no tv, homeless doing drugs in stairwells, bulletholes in ceiling
Séjour de 1 nuit en mai 2024

2/10 Horrible

jack

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
bed not made, stain on pillow, bathroom dirty
Séjour de 1 nuit en avril 2024

2/10 Horrible

Goupu

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
There was mold on the ceiling, crack heads around the property and overall just an unclean environment
Séjour de 1 nuit en avril 2024

2/10 Horrible

Elliott

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
If you don’t mind the homeless, prostitutes, and drug users. Bullet holes in the room doors. Mold on the ceiling and bathtub. The furniture was stained and peeling back. Checked in and checked out sane hour. Not safe. NOT SAFE.
Séjour de 1 nuit en avril 2024

2/10 Horrible

Steven

Voyage en famille, Voyage en couple
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Nothing was good. Roaches, homeless people in the hotel and outside it. Fighing ,screaming, crack heads up all night dragging furniture above us, no hot water, dirty linings, in the morning my girlfriend was luckly in my car while it was warming up and i was checking out. Because the homeless people was trying to get in my car. Front desk said he letsnthem stay there free . Well itsnnot a hotal its a homeless shelter and we shouldn't have to pay to stay in a dump . No returns. Deposit of 50.00 and there was holes inbthe walls . Really? First room up stairs the shower was full. Smells like sewer inbthe whole place. Will never stay there again.
Séjour de 1 nuit en février 2024
Réponse de Ammy le 2 mai 2024
Apologies for the problems you had faced, Steven! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

10/10 Excellent

Billi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The room was comfortable
Séjour de 1 nuit en février 2024
Réponse de Ammy le 2 mai 2024
Glad to see that you have rated us positively, Billi! Do give us more chances to delight you in the future. Regards, Noah.

2/10 Horrible

Diego

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Do Better
Séjour de 1 nuit en février 2024
Réponse de Ammy le 2 mai 2024
Hi, Diego! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim.

2/10 Horrible

Gabriela

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Ammy le 2 mai 2024
Hi, Gabriela! We never expect any of our guests to face this kind of problem. Since understanding the kind of hassle faced by our guests, we are highly apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Tim.

2/10 Horrible

Jasmine

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Ammy le 2 mai 2024
Hi, Jasmine! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim.

10/10 Excellent

Kyle

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
I was thankful they worked with me I needed a place last minute
Séjour de 1 nuit en janvier 2024
Réponse de Ammy le 2 mai 2024
Thanks for the positive rating, Kyle! Hope to welcome you again soon. Regards, Noah.

8/10 Bien

Mason

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Ammy le 2 mai 2024
We appreciate your positive rating, Mason! We take pride in providing our guests with a great experience. Regards, Tim.

2/10 Horrible

Trish

Les points faibles : Propreté et personnel et service
Séjour de 3 nuits en janvier 2024
Réponse de Ammy le 2 mai 2024
Hi, Trish! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

2/10 Horrible

Jordan Lyle

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en janvier 2024
Réponse de Ammy le 2 mai 2024
Hi, Jordan! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.

2/10 Horrible

Marleni

Séjour de 1 nuit en janvier 2024
Réponse de Ammy le 2 mai 2024
Hi, Marleni! We regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Noah.

2/10 Horrible

Albert

Voyage en famille, Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property was very unkept. Pictures in listing should be false advertising. Roaches in the room. Bathroom door wouldn’t even stay shut. Room smelled of cigarette smoke even though it was supposed to be non smoking. I do not recommend. I would have at least expected Motel 6 or Super 8 Motel standards, but this place was definitely well below that.
Réponse de Ammy le 2 mai 2024
Apologies for the problems you had faced, Albert! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

2/10 Horrible

Joeshawn

Les points faibles : Équipements
Roaches roaches and just filthy didn’t even wanna lay in bed
Séjour de 1 nuit en janvier 2024
Réponse de Ammy le 2 mai 2024
Hi, Joeshawn! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim.

2/10 Horrible

Armando

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It was ghetto as hell and I felt like I’d be robbed at any given moment or solicited by a disgusting looking hooker. The room was uncleanly and had literal dead cockroaches on the sheet.
Séjour de 2 nuits en décembre 2023
Réponse de Ammy le 2 mai 2024
Apologies for the problems you had faced, Armando! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

2/10 Horrible

Cheyenne

Séjour de 2 nuits en décembre 2023
Réponse de Ammy le 2 mai 2024
Sincere Apologies, Cheyenne! We are highly disappointed to see that our guest is not completely satisfied with our services. We promise to improve the services further and continue to make sure our valued guests are delighted. Regards, Noah.

2/10 Horrible

Jonathan

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Ammy le 2 mai 2024
Hi, Jonathan! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim.

2/10 Horrible

Marco

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Nothing
Séjour de 1 nuit en décembre 2023
Réponse de Ammy le 3 mai 2024
Hi, Marco! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Ammy le 22 janv. 2024
Hi, thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

2/10 Horrible

Victoria

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel caters to druggies The common person is tricked by the false advertisement. This is dangerous place to stay anyone with or without children please steer clear. I’ve made it my mission to expose this chain. This will not happen to another. This is India owned and very apparent they don’t care about anything other then MONEY. This is only the beginning.
Séjour de 2 nuits en novembre 2023
Réponse de A le 3 mai 2024
Hi, Victoria! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Yuck
Roaches, mold on the wall, bullet holes in ceiling
Séjour de 1 nuit en novembre 2023
Réponse de Joey le 22 janv. 2024
Sorry for the trouble caused, Hi! Thanks for notifying us and we will surely work towards a better guest experience in the future. Regards, Joey

2/10 Horrible

Bronson

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room had holes in the walls and exposed outlets. And once I said my room number the receptionist knew which room it was. Like they knew everything that was wrong with the room overall the establishment was just unsafe
Séjour de 2 nuits en novembre 2023

4/10 Médiocre

Walker P

Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Staff were friendly. Room and property need extensive repairs. Tv did not work, drawers were gone, no microwave or fridge. Smoke detector kept going off for no reason (I don’t smoke or vape). Key card kept not working and had to be reactivated by staff daily, even in the middle of the night. There were a lot of people hanging around the stairwells and on the landings at all hours of the night. Uber driver said OYo company buys up old hotels and then neglects them, definitely had the feeling of a slumlord type situation where the parent company just washes their hands of any responsibility.
Séjour de 3 nuits en novembre 2023
Réponse de Joey le 22 janv. 2024
Apologies for the inconvenience caused, Walker! We have marked a note for the experience you had with us to ensure your next stay is pleasant. Wish you a wonderful day ahead. Regards, Joey

2/10 Horrible

Rusty

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Avoid avoid avoid.
Key didn’t work initially, took them 20 minutes to replace. I was on bottom floor. Rained overnight and room was flooded - through the ceiling. Told me the room above hasn’t been used in a long time and probably leaked there, too. Place wreaked of weed. Did NOT feel like a safe place to stay. No apologies. Nada
Séjour de 1 nuit en octobre 2023
Réponse de Joey le 22 janv. 2024
Sincere apologies, Rusty! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Joey

2/10 Horrible

Kwasi

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wow!
Séjour de 2 nuits en novembre 2023
Réponse de Joey le 22 janv. 2024
We are sorry for the inconvenience caused to you, Kwasi! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Joey

2/10 Horrible

Cynthia

Séjour de 1 nuit en novembre 2023
Réponse de Dewi le 22 janv. 2024
We are sorry to disappoint you, Cynthia! We can understand that your stay with us has not been a pleasant one, however, we will strive hard to serve better. Do give us another chance and we will ensure that you would experience the comfort and hospitality we are known for. Hope to welcome you soon. Regards, Dewi

2/10 Horrible

Amber

Voyage en famille, Voyage en groupe
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Nasty. Mice in rooms. Bugs in rooms. Very dirty. Need to call health department on them.
Séjour de 1 nuit en novembre 2023
Réponse de Barbara le 22 janv. 2024
Hi, Amber! We are sorry for the inconvenience you had. Rest be assured, we have escalated this matter to the management for overall improvement. We would like to thank you for sharing this experience with us, it helps us for continuous improvements. Regards, Barbara

2/10 Horrible

Voyageur vérifié

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
never again
missing towels andamenities. sink andtub stoppers. I would not take a shower in this room.
Séjour de 1 nuit en octobre 2023

2/10 Horrible

Nieshail

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Horrible conditions
Do not stay here i repeat don't do it i didn't stay i left it was terrible the condition of the building looked unsafe the odor was horrible the linen dirty and stained i lost money because i waited the day of check in to cancel the rooms online are not what you get
Séjour de 3 nuits en octobre 2023
Réponse de Tim le 5 déc. 2023
Hi, Nieshail! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim

4/10 Médiocre

Rheeturaag

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
I did not experience having a dirty room. It was actually somewhat nice. That said, I basically stayed in my room all day for fear of being hurt and feeling unsafe by the homeless, drug seekers, and signs of violence throughout the area. I was staying for an interview in town and wearing a suit while walking to my car has never felt so scary. I wouldn't recommend staying there, but on the positive side the staff members were extremely nice and accomodating.
Séjour de 4 nuits en octobre 2023
Réponse de Tim le 5 déc. 2023
We are sorry the stay turned out to be an average one, Rheeturaag! We have checked the reviews and the problems within our services that have bothered you and we are working on it. Just take this as an off-case, this is certainly not how we treat our guests. Hope to get another chance soon so that we can make things up for you with an awesome stay ahead. Regards, Tim

2/10 Horrible

Dennis

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
upon check in the man at the desk said “let me show you the room then you decide if you want to stay here” while headed to room with the man we encountered a woman doing drugs with a needle in her arm. the response from manager was “go back to your room” as we rounded the corner you could tell that was the whole vibe of this place as there were many more of the kind laying around high or exchanging goods if you get the drift. i was traveling with a 3 month old baby and my wife and this place is clearly unsafe. i have contacted oyo twice for a refund and given the run around both times. do not recommend not safe for families
Séjour de 1 nuit en octobre 2023

2/10 Horrible

Cassie

Les points faibles : Infrastructures et conditions de l’hébergement
Didn’t leave the car
We literally drove up and saw all the “activity” outside and decided not to get out of our car and we found a new hotel. Multiple people were loitering around with shopping carts and baggage. Clothes hanging over railings. There was too much going on that made us feel unsafe to even give it a try. Will not be returning.
Séjour de 1 nuit en octobre 2023
Réponse de Noah le 5 déc. 2023
We are extremely sorry to know this, Cassie! Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Noah

6/10 Satisfaisant

Daniel

Séjour de 1 nuit en octobre 2023
Réponse de Joey le 5 déc. 2023
Hi, Daniel! Thank you for sharing your feedback with us. We will work even harder for complete satisfaction on your next stay. Regards, Joey

2/10 Horrible

Derrick

Voyage avec des animaux de compagnie
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Extremely unsafe. Bullet holes all over the building, room door barely latched, bathroom door had no knob. AWFUL neighborhood. Addicts all over the parking lot. Someone banged on my door at 3am
Séjour de 5 nuits en octobre 2023
Réponse de Barbara le 5 déc. 2023
Hi, Derrick! We are sorry for the unpleasant experience. Cleanliness is something that we cannot compromise with and we never want our guests to experience such issues. Thanks for highlighting this issue, request you to be assured we will be taking this up and get it fixed with immediate effect. Have a great day ahead! Regards, Barbara

2/10 Horrible

Dan

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
very disapointed and mad
The hotel was not anything like the photos at all the room was moldy on the walls and floor bed looked like it had been through 5 floods of something could not stay after sight checked immidiatly back out and went some place else
Séjour de 2 nuits en octobre 2023
Réponse de Tim le 5 déc. 2023
Hi, Dan! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim

2/10 Horrible

Seqouyah

Séjour de 5 nuits en octobre 2023
Réponse de Noah le 5 déc. 2023
Hi, Seqouyah! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Noah

2/10 Horrible

Joshua

Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The ceiling and wall was falling down in the room. Water damage and mold throughout. I was unable to stay. I checked in, entered the room and immediately went to the front desk for a refund. The manager told me that he could not give me a refund due to my booking through Expedia. So I am out the money for the room and had to pay for another room at a different hotel.
Séjour de 1 nuit en octobre 2023
Réponse de Noah le 5 déc. 2023
Hi, Joshua! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
You decide
The room reserved was decent at a great low price, fairly comfortable due to consist traffic of night walkers outside the hotel the room could use a new paint job aside from that OYO has clean sheets n towels their set up is nice even the bathroom was decent the staff their were outstanding
Séjour de 1 nuit en octobre 2023
Réponse de Barbara le 5 déc. 2023
Pleased to hear your kind words of gratitude, Hi! We are going to do our best to never fail to impress you every time. Regards, Barbara

6/10 Satisfaisant

Lillian

Les points faibles : Infrastructures et conditions de l’hébergement
Not a happy camper
There were cockroaches and it was filthy
Séjour de 3 nuits en septembre 2023
Réponse de Eva le 11 sept. 2023
Hi, Lillian! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Eva

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
nice to let people know.
First of all, it'll be nice to let your bookers know that you will have a $100 Deposit on check in, but they don't tell you that. Till after they send you an email after that and took your money. Then they don't want to refund your money How to sleep in my vehicle.
Séjour de 1 nuit en septembre 2023
Réponse de Maria le 11 sept. 2023
Sorry for the trouble caused! Thanks for notifying us and we will surely work towards a better guest experience in the future. Regards, Maria

2/10 Horrible

Randall

Séjour de 3 nuits en mars 2023
Réponse de Eva le 11 sept. 2023
Hi, Randall! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Eva

4/10 Médiocre

Jerry

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 3 nuits en août 2023
Réponse de Joe le 11 sept. 2023
Apologies for the inconvenience caused, Jerry! We have marked a note for the experience you had with us to ensure your next stay is pleasant. Wish you a wonderful day ahead. Regards, Joe

10/10 Excellent

Elizabeth

Séjour de 1 nuit en août 2023
Réponse de Eva le 11 sept. 2023
Hi, Elizabeth! It feels great to see that our guest had a nice stay. We will feel obliged if you give us a chance to serve again. Have an amazing day ahead. Regards, Eva

2/10 Horrible

Nik

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The Horror!
This is the worst Hotel I have ever stayed at in my 60 years of travelling. The bathroom walls were all black with mold. The bathroom ceiling was about to fall. There were cockroaches and ants everywhere. The bed was disgustingly filthy. The room was uninhabitable. They offered me a different room, same filth as the previous room. I would have posted pics, but I left the place in a hurry before unpacking. Ultimately Hotels.com came to the rescue and refunded my money when the Motel refused to. Stay away from the death trap.
Séjour de 1 nuit en août 2023
Réponse de Barbara le 11 sept. 2023
Hello, Nik! We are sorry for the trouble caused. Your feedback has been duly noted and we will continue to make every effort to ensure more enhanced service. Regards, Barbara

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Worst hotel I have ever stayed in. Mold on walls, ceiling and bath. Lights and tv did not work. Literal holes in the door. Cockroaches everywhere including in the bed. Don’t stay here if you can avoid it.
Séjour de 1 nuit en août 2023
Réponse de Eva le 11 sept. 2023
Hi, Guest! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Eva

4/10 Médiocre

Stanley

Séjour de 1 nuit en août 2023
Réponse de Maria le 11 sept. 2023
Sorry for the hassle you faced, Stanley! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Maria

2/10 Horrible

Katherine

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Don’t do it. I’ve stayed at a lot of places in a lot of locations, and this was the first place I actually felt unsafe. Even my Uber driver told me this was a bad area of town. Have you ever seen the movie “Florida project?” It was like that. People actually live here in this place, there are windows boarded up, there was a cockroach in my hotel, and I got zero sleep because of the noise. I know it’s cheap, but spend the extra money and go elsewhere.
Séjour de 1 nuit en juillet 2023
Réponse de Barbara le 29 juil. 2023
Hi, Katherine! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Barbara