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Avis sur OYO Hotel Tulsa International Airport

2.5 out of 5
OYO Hotel Tulsa International Airport
1016 North Garnett Road, Tulsa, OK

Avis

5,2
Note des voyageurs de 10 (Excellent), d’après 63 avis sur 605." "
Note des voyageurs de 8 (Bien), d’après 132 avis sur 605." "
Note des voyageurs de 6 (Satisfaisant), d’après 100 avis sur 605." "
Note des voyageurs de 4 (Médiocre), d’après 91 avis sur 605." "
Note des voyageurs de 2 (Horrible), d’après 219 avis sur 605." "

5,6/10

Propreté

6,4/10

Personnel et service

3,6/10

Équipements

4,8/10

Infrastructures et conditions de l’hébergement

3,6/10

Écoresponsabilité

Avis

8/10 Bien

Denis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

Boulliak, France

Les points forts : Propreté, personnel et service, confort de la chambre
Tout a fait correct
Nous avons pu décaler notre réservation sans problèmes et sans frais. De plus, nous sommes arrivés assez tard dans la nuit, malgré tout quelqu'un était là pour nous accueillir et de manière très sympathique. L'hôtel et la chambre en eux mêmes sont tout à fait corrects. Notre chambre était propre et la literie plutôt confortable, et de plus équipée d'un réfrigérateur, d'un micro-onde et de la climatisation.

8/10 Bien

82 abdiv, France

Les points forts : Propreté, personnel et service, confort de la chambre
Grand confort
Hotel tres confortable

2/10 Horrible

Joyner

Les points faibles : Infrastructures et conditions de l’hébergement
Never ever come to this place
Séjour de 1 nuit en mai 2024

4/10 Médiocre

Jermaine

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The place was dirty and a lot of broken things
Séjour de 1 nuit en mai 2024

2/10 Horrible

Adam

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Gross sheets and towels, all stained or stiff. Could barely sleep. Smoke detector next door beeping all night. Woke up with bug bites on my arms and ankles. Rebooked at another hotel my second night in town, but even just sleeping in my car would have been preferable. Recommend avoiding this place.
Séjour de 2 nuits en avril 2024

2/10 Horrible

Zeb

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Horrible property. DO NOT STAY. Our room had dry blood in the bed, puke in the bathtub and staff was super unfriendly and unaccommodating. Plus they require a cash deposit to stay and aren’t willing to give it back even when the room perfect when we left. STAY AWAY
Séjour de 4 nuits en avril 2024
Réponse de Barbara le 20 mai 2024
Hello, Zeb! We are sorry for the trouble caused. Your feedback has been duly noted and we will continue to make every effort to ensure more enhanced service. Regards, Barbara

2/10 Horrible

Ralph

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Joey le 20 mai 2024
Sincere apologies, Ralph! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Joey

2/10 Horrible

Voyageur vérifié

Les points faibles : Personnel et service
Séjour de 1 nuit en avril 2024
Réponse de Tim le 20 mai 2024
We are sorry to stay turned out to be an average one! We have checked the reviews and the problems within our services that have bothered you, and we are working on it. Just take this as an off-case, this is certainly not how we treat our guests. Hope to get another chance soon so that we can make things up for you with an awesome stay ahead. Regards, Tim

2/10 Horrible

Salman

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very bad area
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Jerry

Séjour de 1 nuit en mars 2024

2/10 Horrible

Sarah

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I ended up canceling this stay, the front lobby was awful so run down there want even a handle for the door. The owner had a sign saying you would be charged $50-$250 cash deposit they would be returned after your room was inspected at checkout. I did not have cash, there was no atm and we had to be at the airport at 4am, seriously doubt they would want to inspect my room at 3:30am. I would never suggest this place to anybody. Safety and security where greatly lacking
Séjour de 1 nuit en mars 2024
Réponse de Tim le 20 mai 2024
Apologies for the problems you had faced, Sarah! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim

2/10 Horrible

Jo

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
There was a bug on the headboard of one bed as it was filthy. The safety door lock was broken.
Séjour de 1 nuit en février 2024
Réponse de Barbara le 20 mai 2024
Hi, Jo! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Barbara

2/10 Horrible

Neil

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Barbara le 20 mai 2024
Sorry for the inconvenience, Nei! We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards, Barbara

4/10 Médiocre

Raymond

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Maybe the worst place I have stayed. The door was faulty, the air was musty and the furniture didn't seem clean All the towels were stained, The bed didn;t seem fresh.
Séjour de 1 nuit en mars 2024

2/10 Horrible

Shana

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Lisa le 2 mai 2024
We are sorry to disappoint you, Shana! We can understand that your stay with us has not been a pleasant one. However, we will definitely strive hard to serve better. Do give us another chance and we will ensure that you would experience the comfort and hospitality we are known for. Hope to welcome you soon :) Regards, Lisa

2/10 Horrible

Mehrnaz

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
There was no closet for extended stay and worst of all, there were bed bugs that I am still fighting with it even after my stay.
Séjour de 6 nuits en janvier 2024
Réponse de Lisa le 2 mai 2024
We are sorry to hear about your experience, Mehrnaz! Being a visitor, we expect everything is perfect. Do not worry, we have shared the feedback to our relevant team immediately to rectify the issue. We hope to serve you better in the future. Regards, Lisa

2/10 Horrible

Kaycee

Upon arriving after booking on Expedia a day or so prior, I was notified that the only rooms available were smoking rooms. Which was pretty shocking since I did not book a smoking room. Then I was told I could only pay for the deposit with cash. I walked out and found something worth my time.
Séjour de 1 nuit en janvier 2024
Réponse de Lisa le 2 mai 2024
Hi, Kaycee! Thank you for spending your valuable time to rate us. We will surely put in our continuous efforts to improve our services to ensure a better experience in the future. Regards, Lisa

2/10 Horrible

Sabri

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
It was fine for 40 bucks
Séjour de 1 nuit en janvier 2024
Réponse de Lisa le 2 mai 2024
Hi, Sabri! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Lisa

2/10 Horrible

Dawn

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Lisa le 2 mai 2024
Hi, Dawn! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Lisa

6/10 Satisfaisant

Chris

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Cheap, for a reason
The price is good, the place is not. Room was dirty. The remote was taped together, carpets were dirty, the bathroom door know was partially ripped off, the bathroom door itself was duct taped. Not somewhere you’d want your family to stay
Séjour de 2 nuits en janvier 2024

2/10 Horrible

scott

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Place was disgusting sheets looked like never been washed. Carpet dirty , front desk person was real rude. Was afraid to sleep in the bed
Séjour de 1 nuit en janvier 2024
Réponse de Ammy le 2 mai 2024
Apologies for the problems you had faced, Scott! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

4/10 Médiocre

Todd

Séjour de 1 nuit en janvier 2024
Réponse de Ammy le 2 mai 2024
Hi, Todd! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

8/10 Bien

Thomas Mitchell

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Cheaper in a bad time of America
Good place to stay cheaper . All the things you need; bed, shower and toilet, tv and refer , electricity, heat or cooling, parking. Good enough.
Séjour de 2 nuits en janvier 2024
Réponse de Ammy le 2 mai 2024
Hi, Thomas! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

4/10 Médiocre

Tonya

Voyage d’affaires
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Well I wasn't informed about the fifty dollar cash deposit when I booked. Then finally got into the room and the heater quit blowing hot. The carpet was soaking wet from the wall to the other room all the way across my room. You need to inform everyone on the booking page about that cash deposit! Not in the fine print. They wouldn't let me use my card for it and that was a MAJOR problem.
Séjour de 1 nuit en janvier 2024
Réponse de Ammy le 2 mai 2024
Apologies for the problems you had faced, Tonya! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

4/10 Médiocre

Clifford

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Ammy le 2 mai 2024
Hi, Clifford! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

2/10 Horrible

Delou

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Horrible
Séjour de 1 nuit en janvier 2024
Réponse de Ammy le 2 mai 2024
Hi, Delou! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.

10/10 Excellent

Thomas Mitchell

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good times
Depend on what a person likes; no thills hotel and everything's worked. Heat , refer, great tv, shower ok
Séjour de 4 nuits en décembre 2023
Réponse de Ammy le 2 mai 2024
Hi, Thomas! Thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Tim.

2/10 Horrible

Md Najmus

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
There wasn’t any running water in the shower,
Réponse de Ammy le 2 mai 2024
Apologies for the problems you had faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

2/10 Horrible

Todd

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Dirty, un-maintained, roaches even in my bed, t-bar ceiling in bathroom rusted,staind, gross. This place doesn't even try! Broken hardware on entry door. Staff was ok but be warned "stay away".
Séjour de 1 nuit en décembre 2023
Réponse de Ammy le 2 mai 2024
Hi, Todd! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim.

2/10 Horrible

Logan

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Roaches paradise.
Séjour de 8 nuits en décembre 2023
Réponse de Ammy le 3 mai 2024
Hi, Logan! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

2/10 Horrible

Michelle

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It’s somewhere you don’t want to stay they have bed bugs and roaches and it stinks and they clean the rooms at all
Séjour de 1 nuit en décembre 2023
Réponse de Ammy le 3 mai 2024
Hi, Michelle! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.

2/10 Horrible

Thurman

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Horrible hotel!!
Bed bugs, roaches. Horrible hotel!!!
Séjour de 3 nuits en décembre 2023
Réponse de Ammy le 3 mai 2024
Hi, Thurman! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

2/10 Horrible

Theodore

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
They have roaches
The heat didnt work in my room so I had a hard time trying to sleep. At 4:10am the smoke detector started beeping and woke me. I went downstairs to tell the counter receptionist. He informed me that the battery was going dead. He instrmento go back to my room and disconnect it. When I went back to the room and disconnected the smoke detector roaches came pouring out of it and the wall. Gross. I immediately grasped my things and left. When I informed the receptionist of the discovery he was passive, almost upset that I brought it up. I also alerted him of the broken heater in the room. He said he would inform the boss in the morning.
Séjour de 1 nuit en décembre 2023
Réponse de Ammy le 3 mai 2024
Hi, Theodore! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Noah.

2/10 Horrible

jeannette

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Walked in the doors, no one at the desk after I called for someone 3 times, I left...The front office was disgusting and I could only imagine what the rooms looked like.. The office reeked of pot smoke..
Séjour de 1 nuit en novembre 2023
Réponse de Joey le 22 janv. 2024
Sorry for the unpleasant experience you had with us, Jeannette! Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be a memorable one. Regards, Joey

2/10 Horrible

Israel

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en novembre 2023
Réponse de Barbara le 9 déc. 2023
Hello, Israel! We are sorry for the trouble caused. Your feedback has been duly noted and we will continue to make every effort to ensure more enhanced service. Regards, Barbara

2/10 Horrible

Fidel

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Barbara le 9 déc. 2023
Sorry for the unpleasant experience you had with us. Fidel! Thank you for notifying us and we will surely be working for the better guest experience. Regards, Barbara

2/10 Horrible

Walter

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Door was broken, tub had hair in it, bugs in the bathroom, ceiling tiles caving in the bathroom, $50 cash deposit required but ATM broken. They refuse to refund my money for cancellation of my second night.
Séjour de 2 nuits en novembre 2023

2/10 Horrible

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Half of the bathroom door of room 216 was missing. I know I was cutting cost by staying there but I will stay at the best western across the freeway next time.
Séjour de 1 nuit en novembre 2023

2/10 Horrible

Shauna

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ceiling falling in, roaches, filthy, mold in bathroom,
Séjour de 3 nuits en octobre 2023

2/10 Horrible

Leslie

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
There were bugs and cockroaches in our room. We kept all our belongings in our car, and ran the next morning. There were also a lot of homeless around. I would not recommend this property to anyone!
Séjour de 1 nuit en octobre 2023

2/10 Horrible

Luis

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Horrible service
Séjour de 1 nuit en octobre 2023

2/10 Horrible

Christopher, Hondo

Voyage d’affaires
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The place is a dump, not so much as coffee in the morning and the desk clerk was not professional
Séjour de 1 nuit en octobre 2023

2/10 Horrible

Alan

Séjour de 1 nuit en octobre 2023

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
No service
There was absolutely no service. According to management, they don’t have enough towels. So if you do t turn your towels in to be washed, you will not have towels for the evening. Also housekeeping only worked from 10-3. So if you weren’t there, you were out of luck.
Séjour de 4 nuits en octobre 2023

2/10 Horrible

Sacha

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Roaches and poorly kept
Very very dirty and poorly maintained property. Only stay here if you are roughing it and literally have no other choice. Bathroom door was literally falling off the hinges. Housing keeping came once over the span of a week. Roaches and bugs everywhere. Do not recommend.
Séjour de 7 nuits en octobre 2023

8/10 Bien

Heather

Voyage en groupe
Les points forts : Propreté et personnel et service
I am rating this hotel for what it is…an inexpensive hotel! I see these terrible ratings and most of the things I have read go for most mid to low-end hotels. It is not in the best area..so stay in after dark. If any crazy stuff happens, call the pd. If you would like me to recommend a couple really great hotels, I would be happy to. You will just need about 250 more dollars. $200 for the hotel and my $50 tip. Lol. Bottom line… if you want a decent place to rest your head for the night.. you found it! If you want a place to stay where you find everything wrong that you can… this is not your place. Oh… and be nice to the staff. They reciprocate how they are treated! Think about that! People act towards you how they see you act towards them! So be nice!!
Séjour de 2 nuits en octobre 2023

4/10 Médiocre

Chris

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023

2/10 Horrible

KEVIN

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
My nonsmokeing stunk
Séjour de 1 nuit en septembre 2023
Réponse de Eva le 13 oct. 2023
Hi, Kevin! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Eva

2/10 Horrible

Dave

Voyage en groupe
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I had a booking through Expedia and the guy at the front desk (owner) kept telling me he had no book for a Dave M——. I showed him my confirmation # “no no booking under that name”. So he says he has a room for $20 more. I persisted about my reservation. Finally he asks me to spell my name and because my license says “David” rather than “Dave” he wasn’t going to accept that name difference from Expedia to my drivers license. The owner is a total assh*le don’t stay here unless you feel like strangling someone. No shower curtain, cigarette burns all over and we found blood under out sheet that was under the one we slept on. Drug infested crap hole is all this hotel is.
Séjour de 1 nuit en septembre 2023
Réponse de Eva le 13 oct. 2023
Hi, Dave! We regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Eva