2 piscines extérieures, tentes de plage, parasols de plage
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Avis sur Omni Tucson National Resort

4 out of 5
Omni Tucson National Resort
2727 W Club Dr, Tucson, AZ

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 547 avis sur 1002." "
Note des voyageurs de 8 (Bien), d’après 216 avis sur 1002." "
Note des voyageurs de 6 (Satisfaisant), d’après 112 avis sur 1002." "
Note des voyageurs de 4 (Médiocre), d’après 84 avis sur 1002." "
Note des voyageurs de 2 (Horrible), d’après 43 avis sur 1002." "

8,4/10

Propreté

8,8/10

Personnel et service

8,4/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

Katryna

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I was comfortable!
Séjour de 2 nuits en mai 2024
Réponse de Mariah, Omni Tucson National le 28 mai 2024
Hello!Thank you for the feedback! We are very glad that your stay with us was comfortable! That is something we definitely strive for. We hope you are able to visit us again soon!

10/10 Excellent

Virginia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Happy with our stay
Séjour de 1 nuit en mai 2024
Réponse de Omni Tucson National le 27 mai 2024
We're glad to hear you enjoyed your stay! We look forward to your next stay with us!

4/10 Médiocre

Sam

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Loud lawn mowers outside the window at 7:30am , literally maintenance digging a hole for a tree to be planted next day just outside the front door(again at 7:30 am) . Room a/c would bang ever time it shut off,switched us to the room next door (of course still hear banging, switch to another room was fine then.
Séjour de 4 nuits en mai 2024
Réponse de Mariah, Omni Tucson National le 23 mai 2024
Hello,We appreciate your feedback. We apologize for the inconvenience of the early morning landscaping and issues with the ac in the room. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. Please consider staying with us again so that we can have another chance to provide you with an exemplary experience. Please feel free to reach out to us directly so we can ensure your next stay is flawless.

10/10 Excellent

Jeffrey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff is all super friendly with great customer service
Séjour de 2 nuits en mai 2024
Réponse de Mariah, Omni Tucson National le 20 mai 2024
Hi Jeffrey!Thank you so much for your feedback regarding your stay. We are glad you enjoyed your stay and hope you are able to visit us again soon!

10/10 Excellent

Randolph

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice property- rooms, pool, lobby, restaurants all first class!
Séjour de 4 nuits en mai 2024
Réponse de Omni Tucson National Resort le 14 mai 2024
We're glad to hear you enjoyed your stay! We hope to see you again soon.

10/10 Excellent

Kelly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
What a great find! From the best concierge, Johnny, to fabulous grounds, and a beautiful room! It was an extraordinary stay!
Séjour de 2 nuits en mai 2024
Réponse de Mariah, Omni Tucson National le 13 mai 2024
Hi Kelly! Thank you so much for your response! We are so glad you enjoyed your stay here with us and hope you are able to visit us again soon! Have a wonderful day!

6/10 Satisfaisant

Andrew

Les points forts : Propreté, personnel et service, équipements
Maid service changed the sheets, emptied the trash but left the sink filthy dirty and left the old paper cups and coffee spills on the console where the coffee maker is. It is an older property and was kinda fixed up recently. You are going to need to lift your bags up or down some stairs to get to your room. When we checked in we were shown a very small map of how to get to our room. Baggage porter was not offered. The workout facility is top notch! Great equipment including Peloton bikes. Staff is super friendly and helpful.
Séjour de 4 nuits en mai 2024
Réponse de Mariah, Omni Tucson National le 10 mai 2024
Hello,Thank you for providing feedback regarding your stay here with us! We appreciate the opportunity to hear how your stay went and will use the feedback to continue to improve. We hope you are able to visit again soon!

10/10 Excellent

Annamarie

Séjour de 2 nuits en avril 2024
Réponse de Mariah, Omni Tucson National le 16 mai 2024
Hello!Thank you for sharing your feedback! We truly appreciate it. We hope you can visit us again soon!

10/10 Excellent

Danielle

Séjour de 2 nuits en avril 2024
Réponse de Mariah, Omni Tucson National le 13 mai 2024
Hello Danielle! Thank you so much for the review. We are so glad you enjoyed your stay with us and hope you are able to visit us again soon! Have a wonderful day!

6/10 Satisfaisant

Kristina

Voyage en famille
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Les points faibles : Propreté et personnel et service
1st room wasn’t cleaned. Still had take-out food and unmade beds from previous guests. They gave us a new room, but took and hour and a half to get towels.
Séjour de 1 nuit en avril 2024
Réponse de Mariah, Omni Tucson National le 7 avr. 2024
Hello, Thank you for the feedback, we appreciate you taking the time to let us know how we can improve. We hope you are able to visit us again soon so we can do better!

10/10 Excellent

Jennifer

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful, would love to stay here again
Séjour de 1 nuit en avril 2024
Réponse de Mariah, Omni Tucson National le 7 avr. 2024
Thank you for your feedback! We hope you are able to visit us again soon!

10/10 Excellent

Simon

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great resort. Would return.
Séjour de 2 nuits en mars 2024
Réponse de Mariah, Omni Tucson National le 24 mars 2024
Hello!Thank you so much for taking the time to share your feedback! We are glad you enjoyed your stay with us and look forward to your return! Have a wonderful day!

10/10 Excellent

Heather

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing staff!!! Everything exceeded my expectations.
Séjour de 1 nuit en mars 2024
Réponse de Mariah, Omni Tucson National le 19 mars 2024
Hello!We are so happy to hear this! It feels great to know that we were able to create a memorable experience for you. Thank you for your feedback. We hope you are able to visit us again soon!

10/10 Excellent

Gary

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Weather could have been a little warmer.
Séjour de 4 nuits en mars 2024
Réponse de Mariah, Omni Tucson National le 19 mars 2024
Hello,We do love our warm weather here in Tucson. If you have the opportunity to visit during the warmer months, you'll be able to enjoy the pool while the Sweetwater Cabana is open and serving refreshements and snacks as well as other amenities like the Tennis and pickleball courts. Thank you for your feedback. We hope to see you again soon!

10/10 Excellent

devin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Mariah, Omni Tucson National le 19 mars 2024
Hello!Thank you for your feedback! We hope you are able to visit us again soon!

10/10 Excellent

Kelly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nicely appointed rooms, comfortable, spacious. Beautiful setting with golf course & city views. Good walking areas. Good food.
Séjour de 4 nuits en mars 2024

8/10 Bien

Jessica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de Mariah, Omni Tucson National le 15 mars 2024
Hello,Thank you so much for sharing your feedback with us! We appreciate your business and you taking the time to let us know how we did. We hope you're able to stay with us again soon!

10/10 Excellent

Maria

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room, premier king, was roomy, clean, and quiet. Bed and pillows comfortable. Views from balcony of the golf course excellent. Several places to eat on location. Thumbs up to Walk/bike path
Séjour de 1 nuit en mars 2024
Réponse de Omni Tucson National Resort le 11 mars 2024
We're glad to hear you enjoyed your stay with us! We look forward to your next visit.

10/10 Excellent

Janet

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room was large and very comfortable. Housekeeping was understaffed and we had to request coffee supplies (sugars, stirrers) since they were not replenished. The room smelled a little stuffy but overall we loved the room and hotel. We would definitely stay again.
Séjour de 4 nuits en février 2024
Réponse de Mariah, Assistant Front Office Manager le 10 mars 2024
Dear Janet,Thank you for completing the survey regarding your recent stay at our property. We are glad you found the room to be comfortable and up to your standards. We do apologize for the inconvenience in lack of service in some areas and will use this feedback as an opportunity to improve and to ensure we are always providing a great stay here.We hope you visit again soon so that we have chance to provide you with a memorable experience and exceptional service. Kindly,

10/10 Excellent

Cesar

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great all around!!
Réponse de Mariah, Assistant Front Office Manager le 7 mars 2024
Thank you for your feedback! We are so glad you enjoyed your stay with us, we hope to see you again soon!

10/10 Excellent

Summer

Voyage d’affaires
Les points forts : Équipements
The property is very nice. Luckily I didn’t have too much baggage since I was on the 2nd floor and had to take everything up the stairs. I’m sure someone would have helped me but it was late when I arrived. Everyone was super nice and it was very peaceful.
Séjour de 1 nuit en février 2024
Réponse de Omni Tucson National Resort le 1 mars 2024
We're glad to hear you enjoyed your stay! We look forward to your next stay with us!

10/10 Excellent

Thomas

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing staff- super friendly and accommodating!!
Séjour de 3 nuits en février 2024
Réponse de Omni Tucson National Resort le 1 mars 2024
We're glad to hear you enjoyed your stay! We look forward to your next visit with us.

10/10 Excellent

Debra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place!!
We thoroughly enjoy our stay! We don’t golf, we went to a few state parks and national park. It was a beautiful place.
Séjour de 2 nuits en février 2024
Réponse de Omni Tucson National Resort le 1 mars 2024
We're glad to hear you enjoyed your stay! We look forward to your next visit with us.

8/10 Bien

Paul

Les points forts : Personnel et service et confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Weekend stay
Signage of casitas is terrible.
Séjour de 2 nuits en février 2024
Réponse de Omni Tucson National Resort le 1 mars 2024
We're glad to hear you enjoyed your stay! We look forward to your next visit with us.

8/10 Bien

David, Bend

Séjour de 4 nuits en janvier 2024
Réponse de Omni Tucson National Resort le 25 févr. 2024
We're glad to hear you enjoyed your stay! We look forward to your next stay with us!

10/10 Excellent

Happiness

Réponse de Omni Tucson National Resort le 25 févr. 2024
We're glad to hear you enjoyed your stay! We look forward to your next stay with us!

8/10 Bien

Leah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful stay
Great place to stay. Beautiful grounds and rooms.
Séjour de 1 nuit en février 2024
Réponse de Omni Tucson National Resort le 25 févr. 2024
We're glad to hear you enjoyed your stay! We look forward to your next stay with us!

8/10 Bien

Jody

Voyage en famille, Voyage d’affaires
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The property itself…it was very nice! The room was nice, but if you really looked at the room wasn’t as clean as I believe it should have been. That was a lot of money for one night to be in a place that wasn’t extremely clean. Other than that staff is great. The location was wonderful but somethings should be done about how clean those rooms are. I hope for what they charge for one night at a hotel. They are paying their employees a decent amount just for the sheer incentive that they will do a good job for the company when they are paid well.
Séjour de 1 nuit en février 2024
Réponse de Omni Tucson National Resort le 25 févr. 2024
We're glad to hear you enjoyed your stay! We look forward to your next stay with us!

10/10 Excellent

Kathy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The golf course was in great condition and pace of play was super. Room was comfortable and all staff were welcoming and accomadating.
Séjour de 9 nuits en février 2024
Réponse de Omni Tucson National Resort le 25 févr. 2024
We're glad to hear you enjoyed your stay! We look forward to your next stay with us!

4/10 Médiocre

Fernando

Séjour de 3 nuits en février 2024
Réponse de Mariah, Omni Tucson National le 20 mars 2024
Hello,Thank you for the feedback. I apologize that your stay here did not meet your expectations. If you would like to provide more information on how we can improve, please call the hotel directly. We strive to provide excellent service and experiences and would love to know what areas we can work on. Thank you.

8/10 Bien

Mary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de Omni Tucson National Resort le 13 févr. 2024
We're glad to hear you enjoyed your stay. We hope to see you again soon!

10/10 Excellent

Andy, Costa Mesa

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a great property to stay in for vacation. The staff was very friendly and even upgraded our room! We had a wonderful time at Tucson due to wonderful suggestions from concierge Johnny. We would definitely go back to this hotel next time we visit Tucson.
Séjour de 3 nuits en janvier 2024
Réponse de Omni Tucson National Resort le 13 févr. 2024
We're glad to hear you enjoyed your stay. We hope to see you again soon!

6/10 Satisfaisant

Gina

Voyage en couple
Les points forts : Propreté
The property has undergone a renovation, but unfortunately, it needs a lot more upgrading. We stayed in a casita. It is was very quiet, but not very convenient at all to the rest of the hotel as you had to have a golf cart drive you here and there and there was only one cart available, so long wait times. The room itself was just a room. It did not even have a desk, and the bathroom was completely outdated. The workout facility is nice and the restaurants there are nice, but I was a bit turned off that you couldn’t get free refills for coffee, especially based on the price you paid for just a single cup of coffee. Not sure if I will stay here again or not. I would have expected more from the Omni.
Séjour de 3 nuits en janvier 2024
Réponse de Mariah, Assistant Front Office Manager le 7 mars 2024
Hello, thank you for your feedback. We will use this information to improve our services. If you do decide to return, give the front desk a call prior to arrival and check to see if there is availability for a room closer to the main building, we'd be happy to accommodate if possible. We are glad you enjoyed the fitness center and the restaurants. During your next stay, we would love to buy you a cup of coffee! Hope you give us a chance to redeem ourselves.

10/10 Excellent

Jetahn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Omni Tucson National Resort le 13 févr. 2024
We're glad to hear you enjoyed your stay. We hope to see you again soon!

10/10 Excellent

Matt

Séjour de 1 nuit en janvier 2024
Réponse de Omni Tucson National Resort le 13 févr. 2024
We're glad to hear you enjoyed your stay. We hope to see you again soon!

10/10 Excellent

Patricia

Séjour de 1 nuit en janvier 2024
Réponse de Omni Tucson National Resort le 13 févr. 2024
We're glad to hear you enjoyed your stay. We hope to see you again soon!

10/10 Excellent

kim, mesa

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Omni Tucson National Resort le 13 févr. 2024
We're glad to hear you enjoyed your stay. We hope to see you again soon!

8/10 Bien

Callie

Séjour de 4 nuits en décembre 2023
Réponse de Omni Tucson National Resort le 13 févr. 2024
We're glad to hear you enjoyed your stay. We hope to see you again soon!

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en décembre 2023
Réponse de Char, Loyalty Ambassador le 5 janv. 2024
Thank you for your feedback & for staying with us! We hope that we get to see you back at Omni Tucson very soon!

10/10 Excellent

Isaac

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Everything and everyone were amazing and extremely helpful and friendly!
Séjour de 1 nuit en décembre 2023
Réponse de Char, Loyalty Ambassador le 5 janv. 2024
I am so happy to hear you enjoyed your stay here at Omni Tucson National along with everyone you came in contact with being super helpful. We hope to welcome you back sometime in the future. Please reach out if you need any assistance with future stays.

10/10 Excellent

Mark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Check in was efficient and helpful. Property was very clean and well kept. Beautiful, quiet and peaceful
Séjour de 1 nuit en décembre 2023
Réponse de Omni Tucson National le 1 janv. 2024
We're glad to hear you enjoyed your stay! We look forward to your next stay with us.

10/10 Excellent

Frank

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Late check in
We had to wait past the 4 pm check in time otherwise the stay was excellent
Séjour de 2 nuits en décembre 2023
Réponse de Omni Tucson National le 1 janv. 2024
I apologize for the later check-in time! This is not an experience we wished for you to have and we appreciate your patience as they worked to get the room ready for you. I hope we will see you again in the near future!

10/10 Excellent

Stuart

Séjour de 1 nuit en décembre 2023
Réponse de Omni Tucson National Resort le 13 févr. 2024
We're glad to hear you enjoyed your stay. We hope to see you again soon!

10/10 Excellent

Afshin

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Winter Getaway in Tucson
Awesome place to stay as a couple or family. Close to many attractions. Super friendly staff. Fireplace was excellent and view/privacy was impressive.
Séjour de 4 nuits en décembre 2023
Réponse de Mariah le 27 déc. 2023
We are glad that you enjoyed your stay with us! We hope you are able to visit again soon!

10/10 Excellent

Andrew

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Omni Tucson National Resort le 25 déc. 2023
we're glad to hear you enjoyed your stay with us! We look forward to your next stay with us.

10/10 Excellent

Daniel

Séjour de 2 nuits en décembre 2023
Réponse de Omni Tucson National Resort le 25 déc. 2023
we're glad to hear you enjoyed your stay with us! We look forward to your next stay with us.

4/10 Médiocre

linda

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Im sorry for this review, but I froze all night, you could not adjust the thermostat in your room. My phine didn't work in the room, and trying to go out on the deck was almist impossible because the door couldn't glide. The stsff was terrific though, and the accommodations ♡
Séjour de 1 nuit en décembre 2023
Réponse de Omni Tucson National Resort le 25 déc. 2023
Thank you for taking the time to share your feedback. I'm so sorry to hear your stay was less perfect. By telling you what you liked and disliked about your stay, you are helping us improve our service for you and other future guests. Please know we have taken your feedback and alerted the correct departments to take action towards the issues you experienced. We hope to see you again in the near future.

10/10 Excellent

Olga

Séjour de 1 nuit en décembre 2023
Réponse de Omni Tucson National Resort le 13 févr. 2024
We're glad to hear you enjoyed your stay. We hope to see you again soon!

10/10 Excellent

Traci

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de Omni Tucson National Resort le 17 déc. 2023
We're glad to hear you enjoyed your stay! We look forward to welcoming you back.

10/10 Excellent

Kevin

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en novembre 2023
Réponse de Omni Tucson National le 14 déc. 2023
We're glad to hear you enjoyed your stay! We hope to welcome you back soon.