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Avis sur Catalina Inn

2 out of 5
Catalina Inn
15691 N Oracle Rd, Tucson, AZ

Avis

7,4

Bien

Note des voyageurs de 10 (Excellent), d’après 213 avis sur 841." "
Note des voyageurs de 8 (Bien), d’après 326 avis sur 841." "
Note des voyageurs de 6 (Satisfaisant), d’après 166 avis sur 841." "
Note des voyageurs de 4 (Médiocre), d’après 80 avis sur 841." "
Note des voyageurs de 2 (Horrible), d’après 56 avis sur 841." "

8,0/10

Propreté

7,8/10

Personnel et service

6,8/10

Équipements

7,4/10

Infrastructures et conditions de l’hébergement

7,4/10

Écoresponsabilité

Avis

4/10 Médiocre

Rebecca

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
2 out of 5 mornings there, the water was shut off at 8am - 3pm. Not good if you want to sleep in on vacation!!!! Very inconvenient. Also, our room was cleaned only once - apparently, they didn't have enough employees.
Séjour de 4 nuits en mai 2024

10/10 Excellent

Philip

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good deal
Séjour de 1 nuit en mai 2024

8/10 Bien

Mike, Calgary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hotel lists itself as pet friendly but does not accept cats, I guess cats aren’t pets.
Séjour de 1 nuit en mai 2024

8/10 Bien

Thomas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
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Séjour de 2 nuits en mai 2024
Réponse de Front Desk le 9 mai 2024
Thank you for your feedback. We appreciate your business and look forward to seeing you again.

6/10 Satisfaisant

Ronald

Voyage en couple
Les points forts : Propreté
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
It's old and building need upgrade. Bathroom is small and ac unit is loud and ice refrig. did not work well. Hard to open front door..
Séjour de 2 nuits en avril 2024
Réponse de Front Desk le 28 avr. 2024
Thank you for your feedback. We will be addressing your concerns.

6/10 Satisfaisant

Keith

Voyage en couple
No elevator, building dated, breakfast subpar, disappointed it was listed by Expedia
Séjour de 2 nuits en avril 2024
Réponse de Front Desk le 28 avr. 2024
We are sorry to hear this. We will be addressing your concerns. Thank you for your feedback.

8/10 Bien

Curtis

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en avril 2024
Réponse de Front Desk le 28 avr. 2024
Thank you for your feedback. We appreciate your business and look forward to seeing you again.

4/10 Médiocre

Glenn

Voyage en couple
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
I've seen some poor hotel breakfast spreads. This might have been the worst.
Séjour de 2 nuits en mars 2024
Réponse de Front Desk le 21 avr. 2024
We are sorry to hear this. We will be addressing your concerns. Thank you for your feedback.

10/10 Excellent

andrii

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
very nice property
Séjour de 3 nuits en avril 2024
Réponse de Front Desk le 21 avr. 2024
Thank you for your feedback. We appreciate your business and look forward to seeing you again.

2/10 Horrible

Josseline

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Front Desk le 21 avr. 2024
Thank you for your feedback. We are sorry to hear this.

6/10 Satisfaisant

Sherry

Voyage d’affaires
Les points forts : Propreté et personnel et service
The staff was very helpful and nice. The room was clean but the front door, the weather stripping was almost gone and you could see the light through it. It felt a little unsafe. Overall if it’s a quick stay it’s a solid option.
Séjour de 1 nuit en avril 2024
Réponse de Front Desk le 12 avr. 2024
Thank you for your feedback. We will be addressing your concerns. We appreciate your business and look forward to seeing you again.

2/10 Horrible

Kay

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de Front Desk le 12 avr. 2024
Thank you for your feedback. We are sorry to hear this.

10/10 Excellent

Carolina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Front Desk le 12 avr. 2024
Thank you for your feedback. We appreciate your business and look forward to seeing you again.

6/10 Satisfaisant

Eddy

Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
place is dated. not to clean. the air did not work for jack all. and the coffee was the worse that i ever had.
Séjour de 1 nuit en mars 2024
Réponse de Front Desk le 12 avr. 2024
We are sorry to hear this. We will be addressing your concerns. Thank you for your feedback.

6/10 Satisfaisant

Jered

Voyage en couple
Les points faibles : Équipements
Area was good for near by food. The wall are pretty thin and could hear the neighbors and everything in the hallway. Staff wasn’t very friendly, the owner worked the counter most of the time and when asked for extra towels he gave me attitude and asked how many the room already had and said that was enough. It was cheap to stay but probably won’t stay again
Séjour de 1 nuit en mars 2024
Réponse de Front Desk le 28 mars 2024
We are sorry to hear this. We will be addressing these issues.

8/10 Bien

Lisa, Albany

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice location, price of room was good for a one night room passing through area
Séjour de 1 nuit en mars 2024
Réponse de Front Desk le 28 mars 2024
Thank you for your feedback. We appreciate your business and look forward to seeing you again.

8/10 Bien

Michelle

Voyage d’affaires
Les points forts : Personnel et service
The location was near by my destination for Travel. Experience no issues checking in, checking out, or while I stayed.
Séjour de 1 nuit en mars 2024
Réponse de Front Desk le 28 mars 2024
Thank you for your feedback. We appreciate your business and look forward to seeing you again.

8/10 Bien

Marcos

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Un lugar tranquilo y bien ubicado
Séjour de 2 nuits en mars 2024
Réponse de Front Desk le 28 mars 2024
Thank you for your feedback. We appreciate your business and look forward to seeing you again.

10/10 Excellent

Jane

Séjour de 1 nuit en mars 2024
Réponse de Front Desk le 12 avr. 2024
Thank you for your feedback. We appreciate your business and look forward to seeing you again.

6/10 Satisfaisant

Jered

Voyage en couple
It was cheap and I like that
Séjour de 1 nuit en mars 2024
Réponse de Front Desk le 28 mars 2024
Thank you for your feedback. We appreciate your business.

6/10 Satisfaisant

Kelly

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
It was an adequate place to stay. Not many options in the area.
Séjour de 2 nuits en mars 2024
Réponse de Front Desk le 28 mars 2024
Thank you for your feedback. We appreciate your business and look forward to seeing you again.

8/10 Bien

Patricia

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hotel staff very accommodating. Breakfast was ok - bagel, eggs, hash browns, cereal, coffee, oj. A few restaurants and a bar within walking distance.
Séjour de 1 nuit en mars 2024
Réponse de Front Desk le 15 mars 2024
Thank you for your feedback. We appreciate your business and look forward to seeing you again.

4/10 Médiocre

Monica

Séjour de 1 nuit en mars 2024
Réponse de Front Desk le 12 avr. 2024
Thank you for your feedback. We are sorry to hear this.

10/10 Excellent

Mary

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff all friendly. Clean rooms. Decent little breakfast, although a meat instead of white hash browns would have been better. The only negative is that the walls are a bit thin. You could hear the voices next door.
Séjour de 3 nuits en mars 2024
Réponse de Front Desk le 15 mars 2024
Thank you for your feedback. We appreciate your business and look forward to seeing you again/

8/10 Bien

Colin

Réponse de Front Desk le 15 mars 2024
Thank you for your feedback. We appreciate your business and look forward to seeing you again.

2/10 Horrible

Robert

Voyage en couple
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Cheated us out of refund. Had reservations for z7nights stayed 3 and expedia wouldn’t help us get our refund either. We are appalled by both. The door handle was loose and the safety latch was missing. There were loud partiers into the night, the drain plugs were missing, the exhaust fan ducting was left open, the bedside lights electrical chord was exposed causing them to not work very poor upkeep.
Séjour de 7 nuits en mars 2024
Réponse de Front Desk le 15 mars 2024
We are sorry to hear this. We will be addressing your concerns.

2/10 Horrible

Rainka

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room had an overwhelming smell, possibly like Pine-Sol, but it was horribly overbearing. There was clearly a part of my floor by the bed that had never been vacuumed- it was covered with crumbs and an old fork. There were no outlets near the bed for charging anything; one of the lamps near the bed didn’t work; and the shower didn’t work properly either, as most of the water was still coming out of the faucet instead of the shower head. I tried to cancelled my reservation for night to, and was told only a manager could approve a refund and they would be in the next day. However, when I went in the next day, the front desk told me that the manager doesn’t work that day and I couldn’t get my money back.
Séjour de 2 nuits en mars 2024
Réponse de Front Desk le 15 mars 2024
We are very sorry to hear this. We will be addressing your concerns.

10/10 Excellent

Sharon

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean & a nice room for the money..
Séjour de 2 nuits en mars 2024
Réponse de Front Desk le 15 mars 2024
Thank you for your feedback. We appreciate your business and look forward to seeing you again.

10/10 Excellent

Carolyn

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Because of a 2 rating, i was skeptical but the price was good. Surprise, surprise! It was very clean, quiet and everything one would need for a place to sleep. I will stay again and do recommend it.
Séjour de 2 nuits en mars 2024
Réponse de Front Desk le 15 mars 2024
Thank you for your feedback. We appreciate your business and look forward to seeing you again.

10/10 Excellent

Angela

Voyage en couple
Les points forts : Propreté et personnel et service
We were just passing through and only stayed one night, it was perfect for that. Very convenient location for us. Breakfast was minimal, enough to get you started in the morning.
Séjour de 1 nuit en mars 2024
Réponse de Front Desk le 9 mars 2024
Thank you for your feedback. We appreciate your business and look forward to seeing you again.

6/10 Satisfaisant

James, Payson

Voyage d’affaires
Les points forts : Personnel et service
Very thin walls so could hear everything in adjoining room. Room was clean but very aged and smell bad.
Séjour de 4 nuits en février 2024
Réponse de Front Desk le 9 mars 2024
We are sorry to hear this. We will be addressing your concerns.

6/10 Satisfaisant

Marissa

Voyage en famille avec de jeunes enfants
Not the best but not the worst. The walls are super thin so you can hear everything in the rooms beside you
Séjour de 1 nuit en mars 2024
Réponse de Front Desk le 9 mars 2024
We are sorry to hear this. We will be addressing your concerns.

10/10 Excellent

Laurie M, Luxemburg

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good price
Séjour de 1 nuit en mars 2024
Réponse de Front Desk le 9 mars 2024
Thank you for your feedback. We appreciate your business and look forward to seeing you again.

4/10 Médiocre

Jon

Voyage en famille
Continental breakfast left a lot to be desired.
Séjour de 2 nuits en mars 2024
Réponse de Front Desk le 4 mars 2024
We are sorry to hear this. We will be addressing your concerns.

10/10 Excellent

Dwayne

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
1/2 the price of the other hotels in the are and every bit as nice. My go to hotel for Tucson and surrounding areas.
Séjour de 2 nuits en février 2024
Réponse de Front Desk le 4 mars 2024
Thank you for your feedback. We appreciate your business and look forward to seeing you again.

10/10 Excellent

steven

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice staff. We booked a king room and was given a queen. Room was clean. Easy parking.
Séjour de 1 nuit en février 2024
Réponse de Front Desk le 29 févr. 2024
Thank you for your feedback. We appreciate your business and look forward to seeing you again.

10/10 Excellent

Christian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
accessible, reliable, cheap.
Séjour de 1 nuit en février 2024
Réponse de Front Desk le 29 févr. 2024
Thank you for your feedback. We appreciate your business and look forward to seeing you again.

6/10 Satisfaisant

Yvonne

Voyage en groupe
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The property is very dated but clean. The breakfast included was very poor. There was no coffee, no bread for toast, no fruit....etc. We had to flag someone down to get replenishment.....and again when those ran out.
Séjour de 1 nuit en février 2024
Réponse de Front Desk le 29 févr. 2024
We are sorry to hear this. We will be addressing your concerns.

4/10 Médiocre

Gwen

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lock on door broke couldn’t reach anyone at front desk at 9pm. Gal when checking is was not friendly.
Séjour de 1 nuit en février 2024
Réponse de Front Desk le 29 févr. 2024
We are very sorry to hear this. We will be addressing your concerns.

6/10 Satisfaisant

Susan

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The woman at the desk was caring and friendly. She helped us get the door of the room open. The property was farther from Tucson than we realized. The sounds of the neighboring rooms was very loud especially when the neighbors used the shower.
Séjour de 1 nuit en février 2024
Réponse de Front Desk le 29 févr. 2024
Thank you for your feedback. We will be looking in to fixing your concerns.

2/10 Horrible

Rene Eleazar

Voyage en famille
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Dos noches no puede dormir por el ruido del cuarto de alado lo reporte pero el Encargado me dijo que no podía hacer nada que yo fuera decirles algo
Séjour de 3 nuits en février 2024
Réponse de Front Desk le 29 févr. 2024
Thank you for your feedback. We will be addressing your concerns.

4/10 Médiocre

Dannika

Séjour de 2 nuits en février 2024
Réponse de Front Desk le 13 avr. 2024
We wish your stay could have been more pleasant. Thank you for your feedback.

10/10 Excellent

Haseda

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Front Desk le 19 févr. 2024
Thank you for your feedback. We appreciate your business and look forward to seeing you again.

8/10 Bien

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Front Desk le 18 févr. 2024
Thank you for your feedback. We appreciate your business and look forward to seeing you again.

6/10 Satisfaisant

ERIKA, HERMOSILLO

Voyage en famille
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Nos dieron habitación en la parte trasera, lo que nos pareció extraño porque no había muchos huéspedes. En la madrugada nos percatamos de un Impala azul muy sospechoso viendo los carros, encendimos la luz y se fue, pero regresó, así estuvo hasta que amaneció. No contestaron en recepción. Muy inseguro y sospechoso.
Séjour de 1 nuit en février 2024
Réponse de Front Desk le 18 févr. 2024
We are very sorry to hear this. We will be addressing your concerns. Thank you.

10/10 Excellent

Charles

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Front Desk le 18 févr. 2024
We appreciate your feedback. Thank you for your business. We look forward to seeing you again.

2/10 Horrible

Henry

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Was not giving a room did not stay thire
Séjour de 1 nuit en février 2024
Réponse de Front Desk le 18 févr. 2024
We are sorry to hear this. We will be addressing your concerns.

2/10 Horrible

Robert

Séjour de 1 nuit en février 2024
Réponse de Front Desk le 13 avr. 2024
We wish your stay would have been more pleasant. Thank you for your feedback.

10/10 Excellent

Stephanie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Front Desk le 18 févr. 2024
Thank you for your feedback. We appreciate your business and look forward to seeing you again,

6/10 Satisfaisant

Reymundo

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The view of the mountains and area was really pretty. The lady at the front desk when we checked in was really friendly and check in was quick. I expected more out of the room for the price we paid (I did not get room I booked online). It did what we needed which was a place to sleep but the condition of the room was not the best and the bathroom definitely had its issues. If you need a place to just lay your head at night for traveling purposes it will do.
Séjour de 1 nuit en février 2024
Réponse de Front Desk le 18 févr. 2024
Thank you for your feedback. We will be addressing these concerns.