Avis voyageurs sur l’établissement Cocoland River Beach Resort & Spa

Piscine extérieure, parasols de plage, chaises longues

Avis sur Cocoland River Beach Resort & Spa

Thu Xa, Tu Nghia, Quang Ngai

8,0

Très bien

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8,8/10

Propreté

8,2/10

Personnel et service

8,0/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

6,6/10

Écoresponsabilité

4/10 Médiocre

Lee

Voyage en couple

24 avr. 2024

We booked and paid for 2 nights at this facility but left after one night. Extra bed was left outside by our room. Service is nonexistent, pool has lounge chairs with no cushion, breakfast is horrible. The location is isolate, no place to eat except at the resort restaurant. We came one hour early, the place is empty , Poe room is ready but was told company policy we must wait until 2 . No welcome drink, no one bother to greet us Our reservation included dinner on booking. Com but was told offer only valid for March. The place sale day pass and pool entrance so be ware if you considered booking at this property You may get better experience at boutique hotel in town

Séjour de 2 nuits en avril 2024

10/10 Excellent

Voyageur vérifié

Voyage en famille

25 févr. 2024

Les points forts : Propreté, personnel et service, confort de la chambre

Resort did NOT have our hotels.com reservation!

The 5 employees who were so helpful in trying to find our reservation were so helpful and friendly. I had made reservations for two rooms for my son's on-site wedding, had a confirmation number, confirmation email, but when we arrived, the resort was surprised to see us, that's for sure. I got on the chat feature and started what turned out to be a 2 hour ordeal to unravel this misadventure. After that fiasco, our stay was great and the staff was wonderful. Our only other bad experience was that all of the amenities were closed for our visit. No spa, none of the 3 bars were open, two of the three pools were closed, and the restaurant's menu was incredibly limited. However, the grounds are beautifully kept, we felt very safe, and I would stay there again, but not through hotels.com

Séjour de 4 nuits en février 2024

8/10 Bien

Shaun

7 févr. 2024

Séjour de 4 nuits en février 2024

6/10 Satisfaisant

Filipe

12 déc. 2023

Les points forts : Propreté et confort de la chambre

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement

The only guest!

The hotel is well conserved and taked care, but it's abandoned! It's sad but it was a regular weekend and I was the only guest and the problem with this is that the infraestructure it's not up for that. At breakfast, of course they couldn't do a buffet, but then i could peak from 3 choices on a menu. The only option was eggs with bread, but they didnt have bread, so I had eggs and cucumber! At night on dinner, it was the same, most of things they didnt have. The hotel is in the middle of nowhere, so you depend on them for eating. On the other side the staff doesnt try to help and dont understand english at all.

Séjour de 1 nuit en décembre 2023