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Avis sur Dunraven hotel

3 out of 5
Dunraven hotel
Dunraven street, Treorchy, Wales

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 13 avis sur 28." "
Note des voyageurs de 8 (Bien), d’après 11 avis sur 28." "
Note des voyageurs de 6 (Satisfaisant), d’après 1 avis sur 28." "
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 28." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 28." "

8,6/10

Propreté

8,8/10

Personnel et service

6,0/10

Équipements

7,8/10

Infrastructures et conditions de l’hébergement

Avis

10/10 Excellent

DONALD

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dunraven hotel, even during lockdown is a gem of a place. I look forward to my next visit
Séjour de 3 nuits en novembre 2020

10/10 Excellent

Gareth

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Short stay for family funeral
Staff very friendly,excellent breakfast,room was very comfortable,would stay again
Séjour de 1 nuit en janvier 2020
Réponse de nick le 22 janv. 2020
Many thanks for your kind words

10/10 Excellent

Megan, United States

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff at the property were wonderful and very friendly. Helped with our bags, served my dog his own sausage for breakfast. Great stay!
Séjour de 1 nuit en décembre 2019
Réponse de nic le 22 janv. 2020
Many thanks for your kind words

8/10 Bien

David

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
My few days stay
I arrived very late but a phone call sorted out my entry and the service was very good
Séjour de 4 nuits en décembre 2019
Réponse de nic le 21 déc. 2019
many thanks for your kind words

4/10 Médiocre

Voyageur vérifié

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Poor
Shabby No interest No one available in the morning who could print an invoice No Wifi No bath as was confirmed in my booking
Séjour de 1 nuit en novembre 2019
Réponse de Nic le 9 déc. 2019
I would like to apologise for you not being satisfied with you stay. With you being anonymous unfortunately I am unable to identify the particular stay but I just wish that you had brought it to my attention whilst you were here where you could have been moved to an alternative room with a bath as opposed to a shower. With regards to the wifi, the code is on the back of the key and also on the bar With regards to not being able to have an invoice, i find this strange as I am around throughout the morning cooking breakfast. Again all i can do now is apologise and will try to ensure that a similar occurrence doesn't happen again Regards Nic

8/10 Bien

Alan

Les points forts : Propreté et personnel et service
Great value stay
Nice sized room partway through renovations to modernise, but still lovely and clean. Very friendly and attentive staff, with a freshly cooked to order breakfast. Very reasonable cost for the night's stay. Thankyou!
Séjour de 1 nuit en novembre 2019
Réponse de nick le 8 déc. 2019
many thanks

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté et personnel et service
The hotel itself could do with a bit of an update, but our room was clean and the staff were lovely. Breakfast was nice and my partner said it was the best scrambled egg he had tasted for a long while. We went for a party and the location was just right.
Séjour de 2 nuits en octobre 2019
Réponse de nick le 8 déc. 2019
Many thanks

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Flying visit
Good value. Friendly service. Would stay again
Séjour de 1 nuit en septembre 2019
Réponse de Nic le 16 oct. 2019
Thanks for your kind words

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2019
Réponse de Nic le 16 oct. 2019
Thanks for your kind words

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté et personnel et service
Staff were very homely and friendly,yes there was a problem with no hot water but went to see the manager and it was sorted before I got back to my room. Breakfast superb best I have had in a long time. Yes the bar is a little tiered but if you want 5* go and pay 5* prices I would have no problem staying at the Dunraven Hotel in the future.
Séjour de 2 nuits en septembre 2019
Réponse de Nic le 6 sept. 2019
Thank you for your kind words.

8/10 Bien

Jessica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2019
Réponse de Nic W le 3 août 2019
Many thanks for your kind words

8/10 Bien

Stephan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mai 2019
Réponse de Nic le 2 juin 2019
Thanks for your review

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
The room was clean, comfy and quiet. Breakfast very good. However downstairs of hotel/bar very tired looking
Séjour de 1 nuit en mai 2019

4/10 Médiocre

Voyageur vérifié

Les points faibles : Personnel et service et équipements
The room was clean The hot water supply is unreliable in fact did not get hot water in bathroom for 2 days had to boil the kettle for hot water to have a wash very disapointing Would not stay at that pub again
Séjour de 2 nuits en mai 2019
Réponse de Nic le 23 mai 2019
I'm sorry to hear of your dissatisfaction, I just wish that you would have brought it to our attention whilst you were here where the matter would have been resolved Should you wish to discuss this further, please contact me, Regards Nic

10/10 Excellent

Karen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en avril 2019
Réponse de Nic Watson le 3 mai 2019
Thank you for your kind words

10/10 Excellent

Alan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
One Satisfied customer
What a surprise, good welcome , shown to rooms through a fresh, nicely painted corridor and into my corridor which housed bookshelves and reading lamp and comfy chair.Room 9 very comfy,clean and quiet. On par with any where I have stayed. Thoroughly recommended.
Séjour de 1 nuit en avril 2019
Réponse de Nic le 18 avr. 2019
Alan, Just a quick note to say thank you for your kind words, it was lovely to have you stay at the Dunraven Regards

4/10 Médiocre

Voyageur vérifié

Voyage en couple
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Toilet didn't work in the room, Broadband didn't extend to room, People Friendly but the Hotel needs big upgrade to cater for todays market.
Séjour de 1 nuit en mars 2019
Réponse de Nic le 1 mai 2019
I would like to apologise that you weren't completely satisfied with your stay at the Dunraven, I just wish that you had brought your concerns to our attention whilst you were here as they seem to have been easily rectifiable issues, WIFI had been a problem here, but extenders were installed to cover all of the building, however the router had changed password so I think that could have been the problem and with regards to the toilet, the only issue I have come across is that the flush hasn't aligned, which with a small touch of the cistern this is working Again all I can do is apologise, as you have chosen to be anonymous however if you would like to contact me direct I can arrange for a refund to be issued Regards

10/10 Excellent

Andrew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2018
Réponse de Nic W le 13 août 2018
Thank you for your kind words

8/10 Bien

Linda

Les points forts : Personnel et service et confort de la chambre
Friendly folk in Treherbert
We traveled to Treherbert to find family. In the process we met friendly and helpful town folk who assisted Nick with running the Dunraven hotel. Treherbert is a financially depressed area with a big heart. Be sure to visit the whiskey distillery located over the 15 minute mountain ride and grab a welsh cookie for the road.
Séjour de 1 nuit en juillet 2018
Réponse de Nic le 4 août 2018
Thank you very much for your kind words.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good hotel
Ticked all the boxes Nice stay at the hotel very convenient for my stay
Séjour de 2 nuits en juillet 2018
Réponse de Nic le 4 août 2018
Thanks for your kind words

10/10 Excellent

Sarah, Derby

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely pub and hotel
Can not rate this place enough the staff are amazing the food is lovely. The rooms are clean and spacious. Would definitely return to this friendly hotel thank you for our stay
Séjour de 2 nuits en juin 2018
Réponse de Nic le 4 août 2018
Thanks for your kind words

10/10 Excellent

nick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2018
Réponse de Nic le 1 juil. 2018
Thanks Nic for the score, its much appreciated It was lovely to have you stay here and hope to see you again sometime Regards

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Happy
Nice friendly place. Great price. Clean and comfortable. Good food and atmosphere. Will be returning
Réponse de Nic le 6 juin 2018
Just want to say thanks for taking the time to give us a review and for your kind words It was a pleasure having you stay at the Dunraven Hotel Hope to see you soon

8/10 Bien

Ralph

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great little hotel in the Rhondda
Great little hotel comprised of a traditional pub with clean, modern rooms. Plenty of hot water and generous supplies of tea, coffee, toiletries and bottled local water. Everything worked well except for the wifi, but that could be me. No dedicated parking but it was easy to find a space either directly outside on the road or in the shared car park opposite. The local eateries are - well - pretty much non-existent, so it's a good job that the affable owner, Nic, can rustle you up pretty much whatever you want (within reason!) If business brings me back to this part of the world, I'd definitely stay here again.
Réponse de Nic le 6 juin 2018
Just want to say thanks for taking the time to give us a review and for your kind words It was a pleasure having you stay at the Dunraven Hotel Hope to see you soon

10/10 Excellent

Linda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely traditional Welsh pub/hotel
Great location for the Brecon Beacons. The hotel/pub is not modern but a typical Welsh valley establishment and excellent value. The rooms were clean and the beds comfortable. Good to have tea and coffee making facilities too. Didn't have an evening meal but if the breakfast is anything to go by they would be good. Breakfast is cooked to order and really good. The service was friendly and accommodating. Would return there.
Séjour de 1 nuit en mars 2018

6/10 Satisfaisant

j

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en mars 2018

10/10 Excellent

Marion., Bognor Regis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Near all public transport to places of interest
Very friendly greeting by reception. All the staff were very friendly and helpful. All my requests and questions were dealt with promptly Will visit again
Séjour de 4 nuits en février 2018

10/10 Excellent

linda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good value, great people.
We first booked this hotel out of convenience but were very surprised by the cleanliness and friendliness of hotel owners and staff. Nothing was too much trouble. Great food. Will definitely return next year. A great place to stay. Linda and Tony
Séjour de 3 nuits en octobre 2017
Thank you for your review. It was a pleasure to welcome you to the Dunraven Hotel and we look forward to seeing you in the very near future.