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Avis sur Cardiff Arms Bistro and Hotel

2.5 out of 5
Cardiff Arms Bistro and Hotel
Bute St, Treorchy, Wales

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 32 avis sur 52." "
Note des voyageurs de 8 (Bien), d’après 12 avis sur 52." "
Note des voyageurs de 6 (Satisfaisant), d’après 4 avis sur 52." "
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 52." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 52." "

9,2/10

Propreté

9,2/10

Personnel et service

7,0/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

8/10 Bien

John, Llanfyllin

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel room was excellent.
Séjour de 1 nuit en avril 2024

10/10 Excellent

RICHARD, Bridlington

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

10/10 Excellent

Leah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024

10/10 Excellent

Richard

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024

10/10 Excellent

Wayne

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Well worth a stay for the price.
Fantastic Hotel.Great service friendly welcome.Room was spacious warm and comfortable,nice touch with the sparkling and still water tea coffee and Welsh cakes. Bathroom was lovely with a rain shower and roomy.Food in the Bistro was top notch tasty reasonably priced and good beer.Only downside is no parking street parking only. Although they dont do breakfast you get a complimentary £5 greggs voucher which is only 5 mins away.
Séjour de 1 nuit en février 2024

10/10 Excellent

Philip

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place
What a lovely place, the room was amazing and the staff were super nice and friendly.. ...couldn't recommend more.
Séjour de 1 nuit en février 2024

10/10 Excellent

Phil

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Really nice place, great staff & the manager was a nice guy. Will definitely be back & plan to also bring some of my customers
Séjour de 1 nuit en février 2024

10/10 Excellent

Belinda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Friendly competent staff & great rooms with lovely extras :)
Séjour de 2 nuits en janvier 2024

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great 2 nights over Christmas
Visiting girlfriend for Christmas from Dorset. I’m 6’ 3’’ bed was wide and long-for a singleroom. 👍👍👍
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Annharad

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Really nice rooms really friendly and clean would definitely stay again
Séjour de 1 nuit en décembre 2023

6/10 Satisfaisant

Gerwyn

Voyage en famille
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023

6/10 Satisfaisant

S

Séjour de 1 nuit en novembre 2023

10/10 Excellent

James

Lovely clean room. Staff were lovely great stay
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Wesley

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2023

10/10 Excellent

Chris

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tonypandy work trip.
Great place to stay. Very surprised at how nice the hotel was. Restaurant and bar excellent. Staff very helpful and friendly.
Séjour de 2 nuits en octobre 2023

8/10 Bien

Mark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Really nice stay. Hotel is relatively basic but well designed, clean, modern and comfortable in a great location for the Brecon Beacons area or Cardiff. Really handy having a pub / restaurant on site too but there’s plenty of places to shop or buy food on the high street . Staff were all really friendly and helpful. Only minor issue was click-and-collect food feature was not working and shower tray leaked a little but other than that a great value stay. Would definitely return.
Séjour de 2 nuits en octobre 2023

10/10 Excellent

Jack

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing hotel/bistro, the way they’ve used the space in the rooms so well, such comfortable beds and they thought of everything that you’d need during your stay! Will definitely be back. Thankyou
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Kizito

Séjour de 4 nuits en octobre 2023

2/10 Horrible

Patience

Voyage en groupe
Les points faibles : Propreté et personnel et service
Gobsmacked!!!
Toilet had left over pee not flushed, ?cleaned☹️ Free breakfast was Greggs vouchers Noise block ear muffs....poor quality, didnt do the job as they kept popping out. Windows not double glazed, could count cars that went past.
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Philip

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Located on a nice street. Nice bar and restaurant. Excellent value for money.
Séjour de 2 nuits en octobre 2023
Réponse de Bistro Team le 20 oct. 2023
Thank you for your kind review, we are glad you enjoyed your stay.

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Bistro Team le 20 oct. 2023
Thank you for your kind review, we are glad you enjoyed your stay.

10/10 Excellent

Mark

Séjour de 1 nuit en septembre 2023
Réponse de Mark Rimmer le 3 oct. 2023
Dear Guest,We would like to thank you for the time spent for sharing your experience with us.We are really happy to see that your stay met your expectations.We take note about your comments that helps us to improve and also we will inform to our colleagues about your feedback.We hope to see you soon here in the futureBest wishesMark RimmerGeneral Manager

10/10 Excellent

Brian

Séjour de 1 nuit en septembre 2023
Réponse de Mark Rimmer le 3 oct. 2023
Dear Guest,We would like to thank you for the time spent for sharing your experience with us.We are really happy to see that your stay met your expectations.We take note about your comments that helps us to improve and also we will inform to our colleagues about your feedback.We hope to see you soon here in the futureBest wishesMark RimmerGeneral Manager

10/10 Excellent

M

Séjour de 1 nuit en septembre 2023
Réponse de Team Bistro le 13 sept. 2023
Dear Guest,We would like to thank you for the time spent for sharing your experience with us.We are really happy to see that your stay met your expectations.We take note about your comments that helps us to improve and also we will inform to our colleagues about your feedback.We hope to see you soon here in the futureBest wishesDarren SummersAssistant Manager

10/10 Excellent

ray

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
will be back
i had a really nice stay,the room was lovely and comfortable with little extras (water,biscuits) the bar itself was very nice so was the food. the staff were very accomodating from the bar staff to the cleaners and the maintenance man
Séjour de 3 nuits en août 2023
Réponse de Mark le 29 août 2023
Dear Guest, We are delighted to hear that you so enjoyed your stay with us at The Cardiff Arms Bistro. Thank you for taking the time to share your positive review. We look forward to welcoming you back again in the future. Kind regards

10/10 Excellent

ray

Séjour de 1 nuit en août 2023
Réponse de Mark Rimmer le 3 oct. 2023
Dear Guest,We would like to thank you for the time spent for sharing your experience with us.We are really happy to see that your stay met your expectations.We take note about your comments that helps us to improve and also we will inform to our colleagues about your feedback.We hope to see you soon here in the futureBest wishesMark RimmerGeneral Manager

8/10 Bien

Philip

Les points forts : Propreté et personnel et service
Séjour de 3 nuits en août 2023
Réponse de Mark Rimmer le 23 août 2023
Dear Philip, We are delighted to hear that you so enjoyed your stay with us at The Cardiff Arms Bistro. Thank you for taking the time to share your positive review. We look forward to welcoming you back again in the future. Kind regards

8/10 Bien

Shehi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Had the Deluxe double room. Initially there was a problem with the booking but the manager or owner who was there was kind enough to fix it and still give us the room we had booked. Nice location, spacious room, you won't be disappointed.
Séjour de 2 nuits en août 2023
Réponse de Mark Rimmer le 23 août 2023
Dear Shehi, We are delighted to hear that you so enjoyed your stay with us at The Cardiff Arms Bistro. Thank you for taking the time to share your positive review. We look forward to welcoming you back again in the future. Kind regards

6/10 Satisfaisant

Jane

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sadly despite this property being spotlessly clean and excellent value we just cant recommended it. We had told the staff we had a very long journey to Treorchy for an funeral the next day. The room was directly over the bar and outside drinking area and we couldnt get to sleep until after 11.30pm. Although not the Pubs fault the heavy traffic started outside at 5am , and after trying to sleep on two very uncomfortable mattresses we left the Bistro exhausted. Few things to note the place is not disabled friendly due to the rooms all being upstairs again i did mention mobility problems to the manager after booking the room but no comments were made to me advising about the stairs to the rooms. Sadly as this could be a fantastic place the location and noise from the pub prevents us from visiting again . But full praise to the owners for putting together great budget rooms which included a great range of tea/ coffee / water and toiletries . If you dont mind noise its fantastic value and a brilliant price .
Séjour de 1 nuit en août 2023

8/10 Bien

Simon

Voyage en groupe
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Great little spot, handy for the hills
Looks to be a recently modernised pub/ hotel, which has been done well. Staff are super friendly and accommodating and the rooms are well fitted out. Our room was right above the pub and front door, on the main road, which was ok for us, but might be a little noisy for those going sleep early? Only slight negatives were bathroom wasn’t clean, the floor could do to see a mop. Also, grab & go breakfast was a £5 Greggs vouchers, which doesn’t really get a lot, especially over 3 days. There are local cafes and a Co-op if needed. Owner was very accommodating of us with our bikes too, which was a bonus
Séjour de 3 nuits en juillet 2023
Réponse de Mark Rimmer le 23 août 2023
Dear Simon, We are delighted to hear that you so enjoyed your stay with us at The Cardiff Arms Bistro. Thank you for taking the time to share your positive review. We look forward to welcoming you back again in the future. Kind regards

8/10 Bien

Nicholas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great food in the bar!
Séjour de 1 nuit en juillet 2023
Réponse de Mark le 29 août 2023
Dear Guest, We are delighted to hear that you so enjoyed your stay with us at The Cardiff Arms Bistro. Thank you for taking the time to share your positive review. We look forward to welcoming you back again in the future. Kind regards

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juillet 2023
Réponse de Mark le 29 août 2023
Dear Guest, We are delighted to hear that you so enjoyed your stay with us at The Cardiff Arms Bistro. Thank you for taking the time to share your positive review. We look forward to welcoming you back again in the future. Kind regards

8/10 Bien

Anna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good Hotel, shame about breakfast
Nice rooms, good shower. Easy to find parking spot on the street. Please note there is pub downstairs so could be noisy. It was ok when windows were shut but once you opened it was very loud (Saturday night) Shame Hotel does not offer breakfast, you will get £5 voucher to use at Greggs (in my opinion not enough for two people)
Séjour de 1 nuit en mai 2023
Réponse de Mark le 18 mai 2023
Dear Anna,Many thanks for your lovely review. We are glad you had a great experience with us.Hope to see you again soon.Best wishesMark Rimmer

8/10 Bien

Karl

Séjour de 1 nuit en mars 2023
Réponse de Bistro Team le 27 mars 2023
Dear Guest,Thank you for your kind review, it was great to see you. We are so glad you enjoyed your stay.Hope to see you again soon.Mark RimmerGeneral Manager

4/10 Médiocre

Ellie

Séjour de 1 nuit en mars 2023
Réponse de MR le 19 avr. 2023
Thank you for your review, however please could you provide us with further details as to why we were given only a 2 rating, so we can look into why your stay was not satisfactory?

10/10 Excellent

Marta

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing!!!
Great !!!
Séjour de 1 nuit en février 2023
Réponse de Bistro Team le 4 mars 2023
Dear Guest,Thank you so much for your kind review. We hope to see you again in the future.

4/10 Médiocre

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté
Les points faibles : Personnel et service
Worst meal I've had all year! Truly horrible!
Séjour de 1 nuit en décembre 2022
Réponse de Bistro Team le 21 déc. 2022
We are extremely sorry to hear that your experience here at The Bistro did not meet with your expectations. We are renown for offering exemplary service and hospitality and we are disappointed to hear your valued feedback.Please be assured the issues highlighted will be discussed further with the team to ensure standards are upheld.We do hope you choose to revisit in the future in order restore your image of The BistroKindest RegardsThe Bistro Team

10/10 Excellent

Sam

Séjour de 1 nuit en décembre 2022

10/10 Excellent

brian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect in every way
This property is exceptional because of its excellent modernistic and super clean rooms using natural materials, although the en suite in Room 7 was really too small, its excellent food ordered off a wide ranging menu and perfectly served but especially because of its super-professional enthusiastic, well trained and young staff members working well as a team. There is plenty of on street parking adjacent to the property and a Greggs voucher covers breakfast.
Séjour de 2 nuits en novembre 2022
Réponse de Team Bistro le 16 nov. 2022
Hi Brian,Thank you so much for the kind words and for staying with us recently. We hope to see you again soon.Best wishesBistro Team

10/10 Excellent

Sarah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay
Lovely stay at Cardiff Bistro Hotel. Great bunch of people that work there🙌Friendly and helpful and the food was amazing👌 We stayed in the deluxe room and it was beautiful, had everything we needed and more, very comfortable. Well situated as only 30 mins away from the Brecon Beacons and 4 waterfalls walk(highly recommended) Will definitely stay again *****
Séjour de 2 nuits en octobre 2022
Réponse de Bistro Team le 27 oct. 2022
Hi Sarah,It was lovely to meet you both, a pleasure to have you.Hope to see you again soon.Mark & The Bistro Team.

10/10 Excellent

Andrew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Friendly staff and a very comfortable room.
Séjour de 1 nuit en septembre 2022
Réponse de Bistro Team le 29 sept. 2022
Dear Andrew,Thank you for your feedback, we are so pleased you enjoyed your stay and we hope to see you again.

8/10 Bien

Alexander

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en juillet 2022
Réponse de Cardiff Arms le 15 août 2022
Thank you for your review, we are delighted you enjoyed your visit to us and we look forward to seeing you again.

10/10 Excellent

J

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en juillet 2022
Réponse de Cardiff Arms le 15 août 2022
Thank you for your review, we are delighted you enjoyed your visit to us and we look forward to seeing you again.