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Avis sur Majestic Hotel

4 out of 5
Majestic Hotel
Lower Branch Road, Tramore

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 48 avis sur 89." "
Note des voyageurs de 8 (Bien), d’après 28 avis sur 89." "
Note des voyageurs de 6 (Satisfaisant), d’après 7 avis sur 89." "
Note des voyageurs de 4 (Médiocre), d’après 5 avis sur 89." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 89." "

8,8/10

Propreté

8,6/10

Personnel et service

8,6/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

8/10 Bien

aude

Séjour de 1 nuit en avril 2023

10/10 Excellent

Nicholas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

8/10 Bien

John

Séjour de 1 nuit en février 2024

10/10 Excellent

Colin

Séjour de 6 nuits en décembre 2023

8/10 Bien

Mubarak

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Gerard

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Myself and my wife love this hotel, definitely the best in Waterford, nice comfortable bedrooms, lovely sea views, and excellent breakfasts.
Séjour de 2 nuits en décembre 2023

4/10 Médiocre

Marc

Voyage en famille
Standards are plummeting
I’ve had many previous stays at the Majestic. Sadly, this will be my last. We were advised at check-in that there would be a Christmas party with a live band playing until 1am. Incredibly myself & my young children were given a room on the first floor, proximate to the ballroom. Thus we didn’t get to sleep until the festivities ended. My request to switch to a higher floor was denied. We also thought that the room wasn’t pristine, there were stains on the bed runner and a hairband from a previous guest left under the bed. At 3am the fire alarm sounded; the guy on reception was gruff & unhelpful when we rang. This alarm continued for 10 mins. No apology was offered at checkout, we had to raise the issue. We hadn’t hot water in the morning, reception disputed this rather than investigating. Really indifferent response to our problematic stay. Not the hotel it used to be
Séjour de 1 nuit en décembre 2023
Réponse de The General Manager le 20 déc. 2023
Hi Marc, I am really sorry to here that you did not enjoy your stay with us this time, especially being a regular guest here. I really do apologise for the loud noises that you had to experience during the night. With regards to your request to move to a higher floor as the Christmas party music was loud, this should have been facilitated for you. I also really apologise for the lack of empathy received on check out - this should have been dealt with in a more understanding and explanatory way. The Majestic Hotel's team works hard to maintain high standards across all areas of the hotel and we are very disappointed that you did not experience that with us this time. However, I really do hope that if you do decide to return and stay with us that you have a great experience, like the times before. Thank you for your feedback, which has been taken on board, and again our apologies about this experience. All the best,Laura General Manager

8/10 Bien

OLUREMI

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent and perfect eco friendly hotel. They reduced the use of plastic in the rooms even the table water they served. Though rooms are small
Séjour de 2 nuits en novembre 2023

10/10 Excellent

Yasser

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Overall a very good stay. Great location with nice views, comfortable and clean rooms, friendly staff, very nice breakfast, and on premises bar open late.
Séjour de 1 nuit en novembre 2023

8/10 Bien

Pat

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Surprisingly good, especially considering the reasonable cost. Would happily stay there again.
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Drashti

Voyage en famille
My stay at Majestic was really really good. Excellent service, good breakfast and great location.
Séjour de 1 nuit en octobre 2023

8/10 Bien

Ron

Les points forts : Personnel et service
The room had a smell. Hotel is very old but adequate. Carrying luggage up stairs was not ideal.
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Donna

Séjour de 1 nuit en septembre 2023

10/10 Excellent

wayne

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely sea view room. Easy checking.
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Joan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Joan
Lovely place very friendly nice location
Séjour de 1 nuit en octobre 2023
Réponse de Reception le 9 oct. 2023
Hello Joan,Thank you very much for your lovely review.We are delighted you enjoyed your stay and find our hotel well located and welcoming.Hopefully we see you soon again !Best regards,

4/10 Médiocre

Deirdre

Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2023
Réponse de Reception le 11 sept. 2023
Hello Deirdre,Thank you for your review.If there is anything you would like to share that may help us improve your stay, we would be happy to hear from you.Kind regards,

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Just a fine place to stay. Nothing special, but not too bad.
Séjour de 1 nuit en août 2023
Réponse de Reception le 5 sept. 2023
Hello,Thank you for your review.We are glad you had a good stay with us and if there is some further feedback you would like to share with us we would be happy to hear from you.We hope to see you again.Best regards,

10/10 Excellent

Cliona

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We had a great stay The family room was great with bunk beds in a separate room. Staff were really nice and very helpful
Séjour de 1 nuit en août 2023
Réponse de Reception le 5 sept. 2023
Hello Cliona,Thank you very much for your feedback. We do appreciate it.We are glad you had a great stay with us and hopefully we can see you again. You can contact us asking for the same room if you liked it and return !Best regards,

10/10 Excellent

Tina

Séjour de 3 nuits en août 2023
Réponse de Reception le 5 sept. 2023
Hello Tina,Thank you very much for your feedback. We do appreciate it.We are glad you had a great stay with us and hopefully we can welcome you back again.Best regards,

8/10 Bien

Uwe

Les points forts : Infrastructures et conditions de l’hébergement
???
Séjour de 1 nuit en août 2023
Réponse de Reception le 5 sept. 2023
Hello Uwe,Thank you very much for your feedback. We do appreciate it.We are glad you had a great stay with us and hopefully we can welcome you back again.Best regards,

10/10 Excellent

Gloria

Séjour de 1 nuit en août 2023
Réponse de Reception le 5 sept. 2023
Hello Gloria,Thank you very much for your feedback. We do appreciate it.We are glad you had a great stay with us and hopefully we can welcome you back again.Best regards,

4/10 Médiocre

Valerie

Voyage en famille
Les points faibles : Propreté, personnel et service, confort de la chambre
Disappointing
Sadly, we were not so satisfied with the cleanliness of our room so decided to stay somewhere else after being there for 10 minutes. The room amenities and bedding seemed run down and there was a not fresh smell in the hallway and the family room that we had reserved. The location was lovely. We called to talk with a manager and they did not return our calls.
Séjour de 2 nuits en juillet 2023
Réponse de Laura le 9 août 2023
Hi Valerie, I am very sorry to hear about this and I am shocked that you left after being here for 10 minutes. There was perhaps an alternative room we could have given you or sorted some of your issues. I can assure you the room amenities and bedding and hotel facilities are not run down, and actually extensive renovations have occurred continuously over the last number of years. I am the manager, and this is the first I am hearing of this. So, my apologies about not returning your calls. I am on site most of the time and could have sorted this for you. Most of all, my apologies for you not being able to enjoy your stay with us. All the best,Laura

8/10 Bien

Jonathan

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice family run hotel.
Nice family run hotel. Friendly staff and very convenient to the beach.
Séjour de 2 nuits en août 2023
Réponse de Laura le 9 août 2023
Hi Jonathan, We are so glad you enjoyed your stay with us and we hope to welcome you back again sometime soon.All the best, Laura

10/10 Excellent

Joshua

Séjour de 1 nuit en juillet 2023
Réponse de Reception le 5 sept. 2023
Hello Joshua,Thank you very much for your feedback. We do appreciate it.We are glad you had a great stay with us and hopefully we can welcome you back again.Best regards,

8/10 Bien

Aiveen

Séjour de 2 nuits en juillet 2023
Réponse de Reception le 5 sept. 2023
Hello Aiveen,Thank you very much for your feedback. We do appreciate it.We are glad you had a great stay with us and hopefully we can see you again.Best regards,

10/10 Excellent

Christine

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful spot to stay
Stayed here on our first night in Ireland. Had a great visit. Plenty of parking across the street. Nice hotel, very clean. We stayed in a family room and it was spacious enough with good bathroom facilities. The breakfast at the hotel was very good and the staff was very welcoming. The hotel is right near restaurants and a grocery store. Nice view of the sea when it's clear.
Séjour de 1 nuit en juillet 2023
Réponse de Laura le 9 août 2023
Hi Christine, Thank you for taking the time to share your positive experience with us. We are so glad you enjoyed your trip to the Majestic Hotel and also to Tramore. We look forward to maybe one day welcoming you back.Kind regards, Laura

10/10 Excellent

Anne

Voyage en famille
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 3 nuits en juillet 2023
Réponse de Reception le 5 sept. 2023
Hello Anne,Thank you very much for your feedback. We do appreciate it.We are glad you had a great stay with us and hopefully we can see you again.Best regards,

10/10 Excellent

Caswell

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ann is a star
Amazing location,plenty of parking. Beautiful views from room and at breakfast. Huge thankyou to Ann on front desk who went above and beyond to make our busy family trip, a restful holiday
Séjour de 3 nuits en juillet 2023
Réponse de Laura le 9 août 2023
Hi Caswell, We are delighted that you enjoyed your stay and that our wonderful staff could make your stay more enjoyable.Thank you for staying with us.All the best,Laura

10/10 Excellent

Christina

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Relaxing 2 night stay.
Séjour de 1 nuit en juillet 2023
Réponse de Reception le 5 sept. 2023
Hello Christina,Thank you very much for your feedback. We do appreciate it.We are glad you had a great stay with us and hopefully we can see you again.Best regards,

10/10 Excellent

Teresa

Séjour de 1 nuit en juillet 2023

8/10 Bien

Christine

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juin 2023

4/10 Médiocre

Jason T.

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Near the beach
Séjour de 1 nuit en juin 2023

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Couples break away
The hotel itself is very nice, very clean and good location to beach and amusement park.
Séjour de 1 nuit en juin 2023

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent Hotel
Great hotel with lovely views of the sea. Very happy with our stay and will 100% be coming back!
Séjour de 1 nuit en mai 2023

8/10 Bien

Katrina

Voyage en famille
Les points forts : Propreté
The rooms were adequate, bed comfortable and we had a great sea view with a balcony. You couldn’t easily sit on the balcony as no chairs were provided and it was very small and overlooked. The restaurant was very pretty with huge windows making it lovely and light. The room entry cards were very annoying as they would stop working everyday even though we made sure to keep them away from our phones. The hotel is very convenient fir walking anywhere in Tramore.
Séjour de 6 nuits en mai 2023

10/10 Excellent

Valerie

Séjour de 4 nuits en mai 2023

10/10 Excellent

Alexandra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2023

10/10 Excellent

Natalia

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2023

8/10 Bien

Elaine

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Nice hotel breakfast was lovely lovely view from the room. Not enough staff working in the bar 2 people working waiting ages for food couldn get a second drink no staff members to be seen.
Séjour de 3 nuits en avril 2023

10/10 Excellent

Hoongu

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en avril 2023

10/10 Excellent

Anne

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en avril 2023

8/10 Bien

Miroslava

Voyage en famille
Les points forts : Personnel et service et confort de la chambre
Very good just room was very hot
Séjour de 2 nuits en mars 2023

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mars 2023

10/10 Excellent

marie

Séjour de 1 nuit en mars 2023

2/10 Horrible

Eric

Séjour de 1 nuit en mars 2023

10/10 Excellent

John

Séjour de 1 nuit en mars 2023

8/10 Bien

Gerry

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Recommend
Very pleasant all round..
Séjour de 1 nuit en février 2023

8/10 Bien

David

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2023

10/10 Excellent

Eithne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Two night stay at the Majestic Hotel
We stayed the first weekend in February. The room was clean and comfortable and quiet. The breakfast was self service with plenty of hot food. The restaurant was not open for evening dinner, but I think that is just a seasonal thing. Overall a very lovely stay!
Séjour de 2 nuits en février 2023

10/10 Excellent

Marie

Séjour de 2 nuits en février 2023