Avis
7,8
Bien
8,0/10
Propreté
8,0/10
Personnel et service
7,4/10
Équipements
7,4/10
Infrastructures et conditions de l’hébergement
7,6/10
Écoresponsabilité
Avis
20 nov. 2023
Séjour de 3 nuits en novembre 2023
Réponse de Hotel Manager le 22 nov. 2023
Dear Steven,Thank you for your feedback and for taking the time to rate your experience. We would love to know how we can improve to make your next stay more enjoyable. Please feel free to share any specific suggestions or concerns with us. We hope to have the opportunity to serve you better in the future.Sincerely, Hotel Manager
10/10 Excellent
Jennifer
Voyage en famille
15 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jennifer
Séjour de 3 nuits en octobre 2023
Réponse de Hotel Manager. le 16 oct. 2023
Dear Jennifer,Thank you for your kind feedback. We are incredibly grateful that you took the time to leave us this note. Our values prioritize customer satisfaction, and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.Sincerely,Hotel Manager.
6/10 Satisfaisant
Rodney
11 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Rodney
Séjour de 2 nuits en octobre 2023
Réponse de Hotel Manager. le 11 oct. 2023
Dear Rodney,Thank you for your kind feedback. We regret the unpleasant experience you had during your stay with us. This is not the kind of experience we want to provide to our guests. We take feedback from our guests very seriously. we have noted the issues highlighted by you and will get them resolved by the concerned team. Hope you will give us yet another opportunity to serve you better. Sincerely,Hotel Manager
4/10 Médiocre
Renee
12 sept. 2023
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Location but….
Renee
Séjour de 2 nuits en septembre 2023
Réponse de Hotel Manager le 13 sept. 2023
Dear Renee,We apologize for the condition of your room during your stay. This is not the experience we aim to provide our guests, and we appreciate your feedback. Your comments about the room issues and humidity are noted, and we will work on addressing these concerns to ensure a better stay for our guests in the future. We also understand your point regarding the pet-friendly room selection, and we will review our policies to provide more flexibility in such situations. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with an improved experience if you choose to stay with us again.Sincerely, Hotel Manager
6/10 Satisfaisant
Heather
Voyage en famille, Voyage avec des animaux de compagnie
21 août 2023
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Heather
Séjour de 1 nuit en août 2023
Réponse de Hotel Manager le 21 août 2023
Dear Guest,Thank you for sharing your feedback about your recent stay with us. We appreciate your observations. We're glad you noticed the positive aspects of our hotel, including its historical charm and unique location. We're committed to continuously improving our facilities, and we apologize for any inconveniences you encountered during your visit. Your input is valuable to us as we work towards creating a more enjoyable experience for all our guests.Sincerely,Hotel Manager
6/10 Satisfaisant
Grady
Voyage en groupe
9 août 2023
Les points forts : Propreté et personnel et service
Grady
Séjour de 2 nuits en août 2023
Réponse de Hotel Manager le 10 août 2023
Dear Grady,Thank you for your feedback regarding your recent stay. We appreciate your understanding and patience regarding the maintenance issues you encountered. We apologize for any inconvenience caused by the TV remote, toilet seat, and shower curtain. Your comments will be shared with our team to ensure we provide a better experience for our guests moving forward. We hope to have the opportunity to welcome you back and provide a more seamless stay next time.Sincerely, Hotel Manager
6/10 Satisfaisant
Lisa
Voyage en famille
8 août 2023
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Lisa
Séjour de 1 nuit en août 2023
Réponse de Hotel Manager le 8 août 2023
Dear Lisa,Thank you for your stay. We're pleased to hear that you found the room clean and comfortable. But at the same time, We are sorry for the inconvenience caused to you as mentioned in your negative feedback. We will address these concerns with our team to ensure a more welcoming experience for our guests. Please visit us again.Sincerely,Hotel Manager
6/10 Satisfaisant
Voyageur vérifié
Voyage en famille
7 août 2023
Tree mount lodge
Voyageur vérifié
Séjour de 3 nuits en août 2023
Réponse de Hotel Manager le 8 août 2023
Dear Guest,Thank you for taking the time to share your feedback. We appreciate your honest review and apologize for any inconveniences you experienced during your stay. We'll make sure to address the issues you mentioned regarding check-in, cleanliness, and room comfort with the hotel management. Your feedback helps us improve and provide a better experience for our guests. We're glad to hear that you found the beds comfortable and that your overall stay was good. If you have any further concerns or suggestions, please don't hesitate to let us know.Sincerely, Hotel Manager
6/10 Satisfaisant
Robert
Voyage en famille
26 juil. 2023
Les points faibles : Propreté et personnel et service
Robert
Séjour de 2 nuits en juillet 2023
Réponse de Hotel Manager le 30 juil. 2023
Dear Robert,Thank you for your feedback. We apologize for any inconvenience during your stay. We will address the issues raised and work to improve our services. Your input is valuable, and we hope to provide a better experience in the future.Sincerely, Hotel Manager
6/10 Satisfaisant
Terry
25 juil. 2023
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Once was enough
Terry
Séjour de 3 nuits en juillet 2023
Réponse de Hotel Manager le 26 juil. 2023
Dear Terry,. Thank you for sharing your feedback about your recent stay. We apologize for the issues you encountered during your visit. It is unacceptable that room service was not provided as expected, and we will address this with our team to ensure it doesn't happen again. We appreciate your kind words about our staff, and we'll work on improving the overall condition of the property. Please know that your comments will be taken seriously, and we'll use them to make necessary improvements. We hope you'll consider giving us another chance in the future to provide you with a better experience. Thank you for bringing these concerns to our attention.Sincerely, Hotel Manager
6/10 Satisfaisant
Abigail
25 juil. 2023
Abigail
Séjour de 2 nuits en juillet 2023
Réponse de Hotel Manager le 15 août 2023
Dear Abigail,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager
8/10 Bien
Angela
17 juil. 2023
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Angela
Séjour de 1 nuit en juillet 2023
Réponse de Hotel Manager le 18 juil. 2023
Dear Angela,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager
10/10 Excellent
Christine
14 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Christine
Séjour de 3 nuits en juillet 2023
Réponse de Hotel Manager le 17 juil. 2023
Dear Christine,Thank you for your perfect rating! We are thrilled to hear that you had an excellent experience during your stay. We appreciate your feedback and hope to welcome you back in the future for another wonderful stay.Sincerely, Hotel Manager
4/10 Médiocre
Voyageur vérifié
Voyage en famille
14 juil. 2023
Les points forts : Confort de la chambre
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en juillet 2023
Réponse de Hotel Manager le 15 juil. 2023
Dear Guest,We apologize for the disappointing experience you had during your stay. It's unacceptable that you had to wait for check-in and encountered an unresponsive staff member. We understand the importance of a warm and efficient welcome for our guests. Additionally, we apologize for the issues with the water stain in the bathroom and the ineffective air conditioning. We strive to provide a comfortable and enjoyable stay, and it's clear we fell short of meeting your expectations. We appreciate your feedback and will address these concerns with our team to ensure we improve our service and facilities. If there's anything else we can do to make it up to you, please let us know.Sincerely, Hotel Manager
8/10 Bien
Brandy
10 juil. 2023
Brandy
Séjour de 3 nuits en juillet 2023
Réponse de Hotel Manager le 12 juil. 2023
Dear Brandy, Thank you for taking your valuable time to leave a rating for your stay at our hotel. If you can think of anything to raise our guest satisfaction score from 8 to 10, please be sure to let us know. We appreciate your business. We look forward to seeing you again soon!Sincerely, Hotel Manager
6/10 Satisfaisant
Anthony
Voyage en famille, Voyage avec des animaux de compagnie
10 juil. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Anthony
Séjour de 1 nuit en juillet 2023
Réponse de Hotel Manager le 12 juil. 2023
Dear Anthony,We apologize for the issues you encountered during your stay. It's unfortunate to hear about the dripping faucet, the odor in the room, and the lack of friendliness at the front desk. Additionally, we apologize for the inconvenience of the locked lobby door when you were checking out. Your feedback is important to us, and we will address these concerns with our team to ensure a better experience for future guests. We apologize for any inconvenience caused and hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager
4/10 Médiocre
Sandy
Voyage en famille
9 juil. 2023
Les points faibles : Propreté et personnel et service
Lacking in the service and cleanliness
Sandy
Séjour de 3 nuits en juillet 2023
Réponse de Hotel Manager le 9 juil. 2023
Dear Sandy,Thank you for the feedback regarding your recent stay at our property. My apologies for all the inconveniences you had. I am very sorry to hear that we did not meet your expectations in a several areas. We take our guest comments very seriously. We have taken note of the issues and are working to improve the problems areas mentioned by you. Despite your disappointment, we hope you will return to stay with us again. You can be assured of our very best attention. .Sincerely,Hotel Manager
6/10 Satisfaisant
Domald
Voyage en famille
7 juil. 2023
Les points forts : Personnel et service
Domald
Séjour de 3 nuits en juin 2023
Réponse de Hotel Manager le 8 juil. 2023
Dear Domald,I apologize for the negative experience you had during your stay. It's disappointing to hear about the issues you encountered, such as the pricing discrepancy, unpleasant odor, and unprofessional behavior of the staff. We strive to provide a comfortable and enjoyable stay for all our guests, and it seems that we fell short of your expectations in this instance. Your feedback is valuable to us, and we will address these concerns with our team to ensure improvements are made. Please reconsider staying with us in the future.Sincerely, Hotel Manager
8/10 Bien
Amy
Voyage en famille
4 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good stay
Amy
Séjour de 3 nuits en juin 2023
Réponse de Hotel Manager le 6 juil. 2023
Dear Amy,Thank you for your feedback! We're glad to hear that you had a good stay and found our beds comfortable and our rooms clean. We appreciate your suggestion for updates, and we'll take it into consideration for future improvements. It's great to know that our location near GSMNP was convenient for you, and we apologize for any inconvenience you experienced with the TV channels. We appreciate your understanding. We look forward to the opportunity to host you again in the future and provide you with another positive experience. If you have any further comments or requests, please don't hesitate to let us know.Sincerely, Hotel Manager
8/10 Bien
Tanner
Voyage en famille avec de jeunes enfants, Voyage en famille
3 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tanner
Séjour de 1 nuit en juillet 2023
Réponse de Hotel Manager le 6 juil. 2023
Dear Tanner,Thank you for your positive feedback! We're thrilled to hear that you had a great experience at our property. It's wonderful to know that you enjoyed your stay and that you plan to return in the future. We appreciate your support and look forward to welcoming you back for another great stay.Sincerely, Hotel Manager
6/10 Satisfaisant
Kim
3 juil. 2023
Kim
Séjour de 1 nuit en juin 2023
Réponse de Hotel Manager le 24 juil. 2023
Dear Kim,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager
4/10 Médiocre
Jason
Voyage en famille
29 juin 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jason
Séjour de 2 nuits en juin 2023
Réponse de Hotel Manager le 6 juil. 2023
Dear Jason, We have noted your 2-star review. I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. Sincerely,Hotel Manager
10/10 Excellent
Christopher
Voyage en couple
29 juin 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Christopher
Séjour de 1 nuit en juin 2023
Réponse de Hotel Manager le 6 juil. 2023
Dear Christopher,We're delighted to hear that you had a quiet and peaceful stay with us. Providing a serene and relaxing environment is important to us, and we're glad we could meet your expectations. We appreciate your feedback and hope to welcome you back in the future for another peaceful stay.Sincerely, Hotel Manager
2/10 Horrible
Ida
Voyage en famille
27 juin 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ida
Séjour de 2 nuits en juin 2023
Réponse de Hotel Manager le 6 juil. 2023
Dear Ida,Thanks for the stay, but it's sad to see the 2-star rating. Please share with us what made you dissatisfied so that we can address it. Your satisfaction is important to us. Please revert.Sincerely,Hotel Manager
10/10 Excellent
Aaron
Voyage en famille
25 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Aaron
Séjour de 2 nuits en juin 2023
Réponse de Hotel Manager le 6 juil. 2023
Dear Aaron,We're glad to hear that you enjoyed your stay in our suites! Thank you for your positive feedback. We strive to provide comfortable and enjoyable accommodations for our guests. We look forward to welcoming you back in the future!Sincerely, Hotel Manager
2/10 Horrible
Christina
Voyage en famille
24 juin 2023
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Christina
Séjour de 1 nuit en juin 2023
Réponse de Hotel Manager le 6 juil. 2023
Dear Christina,Thank you for sharing your feedback with us. We apologize for any disappointment or inconvenience you experienced during your stay. We strive to provide accurate representations of our rooms on our website, and we apologize if the room you received did not meet your expectations. Your comments regarding the condition of the room will be shared with our housekeeping team to ensure that necessary improvements are made. We appreciate your feedback and will use it to enhance our guest experience.Sincerely, Hotel Manager
8/10 Bien
Frank
20 juin 2023
Frank
Séjour de 1 nuit en juin 2023
Réponse de Hotel Manager le 6 juil. 2023
Dear Frank,Thanks for staying with us. We would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely,Hotel Manager
4/10 Médiocre
Cathy
20 juin 2023
Cathy
Séjour de 3 nuits en juin 2023
Réponse de Hotel Manager le 12 juil. 2023
Dear Cathy,Thanks for the stay, but it's sad to see the 2-star rating. Please share with us what made you dissatisfied so that we can address it. Your satisfaction is important to us. Please revert.Sincerely,Hotel Manager
6/10 Satisfaisant
Amie
19 juin 2023
Les points forts : Propreté, personnel et service, confort de la chambre
Amie
Séjour de 2 nuits en juin 2023
Réponse de Hotel Manager le 6 juil. 2023
Dear Amie,Thanks for your visit to our hotel, and I'm disappointed to see a 6-star rating. Please tell us more about your stay and if we missed anything in terms of hospitality. Your feedback will be useful to us as we improve our services. We look forward to seeing you again soon!Sincerely,Hotel Manager
10/10 Excellent
Jessica
19 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jessica
Séjour de 1 nuit en juin 2023
Réponse de Hotel Manager le 6 juil. 2023
Dear Jessica,Thank you for your review! We're thrilled to hear that our staff provided friendly and welcoming service during your stay. It's also great to know that you found your room to be clean and of high quality. We pride ourselves on maintaining a clean and comfortable environment for our guests. We appreciate your kind words and look forward to hosting you again in the future.Sincerely, Hotel Manager
8/10 Bien
Michael
12 juin 2023
Michael
Séjour de 2 nuits en juin 2023
Réponse de Hotel Manager le 6 juil. 2023
Dear Michael,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager
2/10 Horrible
Dalton
12 juin 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Dalton
Réponse de Hotel Manager le 6 juil. 2023
Dear Dalton,It is disappointing to see that your stay was not satisfactory at our hotel, given the 1-star rating. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Yours sincerely,Hotel Manager
8/10 Bien
Brett
24 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Brett
Séjour de 2 nuits en mai 2023
Réponse de Hotel Manager le 6 juil. 2023
Dear Brett,Thank you for your feedback! We're glad to hear that you found our rooms to be clean and comfortable. While we appreciate your comment about the room being a little dated, we continuously strive to update and improve our facilities to provide the best experience for our guests. We're pleased to know that you found our hotel to be a good value, and we hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager
10/10 Excellent
Deris
Voyage en famille
20 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Deris
Séjour de 1 nuit en mai 2023
Réponse de Hotel Manager le 6 juil. 2023
Dear Deris,It is a great delight to see 10/10-star feedback.I hope that you had a marvelous and awesome stay.Our team is very overwhelmed by the rating.It is a privilege to host guests like you.I await your next visit.Sincerely,Hotel Manager
6/10 Satisfaisant
Voyageur vérifié
Voyage en famille
24 avr. 2023
Les points forts : Personnel et service et confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en avril 2023
Réponse de Hotel Manager le 20 mai 2023
Dear Guest,Thanks for your stay, and for your comments. I appreciate your feedback, and I'm glad you enjoyed some of our amenities. But I'm sorry that there were issues with some other parts of your stay. We're working on those things right now, and we hope that you'll come back soon so that we can show you the improvements we've made!Sincerely,Hotel Manager
10/10 Excellent
Brandy
Voyage en groupe
6 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Brandy
Séjour de 3 nuits en avril 2023
Réponse de Manager le 27 avr. 2023
Dear Guest, Thank you so much for your feedback! We are so glad that you had a positive experience with our hotel and its staff. It's always great to hear when guests feel welcomed, comfortable, and taken care of. We look forward to welcoming you back again soon! Sincerely, Hotel Manager
8/10 Bien
Cheryl
Voyage en famille
2 avr. 2023
Les points forts : Propreté, personnel et service, confort de la chambre
Pretty property with proximity to the Park
Cheryl
Séjour de 5 nuits en mars 2023
Réponse de Hotel Manager le 20 mai 2023
Dear Guest,I'm so glad you enjoyed your stay! We're always working to make sure that our guests are comfortable, and we're glad you felt at home here.Sincerely,Hotel Manager
10/10 Excellent
Roger
25 févr. 2023
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Roger
Séjour de 1 nuit en février 2023
Réponse de Manager le 9 mars 2023
Dear Roger, Thank you for your staying with us. We strive to provide a comfortable and enjoyable atmosphere for our guests and are glad to hear that you enjoyed your experience here. We hope to see you again soon. Sincerely, Hotel Manager.
4/10 Médiocre
Thomas
Voyage en famille
18 févr. 2023
Les points faibles : Propreté et personnel et service
Thomas
Séjour de 1 nuit en février 2023
Réponse de Manager le 20 févr. 2023
Dear Guest we are sorry your heat went out during your stay. We would have liked the opportunity to address it for you as well as your cleaning concerns.Also we did check and the 10 cleaning fee and the damage deposit is listed on the site you booked on (Hotels.com)
8/10 Bien
Andrew
4 févr. 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
It was okay.
Andrew
Séjour de 1 nuit en février 2023
Réponse de Manager le 10 févr. 2023
Your feedback is greatly appreciated. It makes us happy to hear that you had a good time at our hotel. Give us the opportunity to serve you again soon. Sincerely, Hotel Manager.
8/10 Bien
BROOKS
Voyage en famille avec de jeunes enfants
2 janv. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
BROOKS
Séjour de 1 nuit en décembre 2022
Réponse de Manager le 19 janv. 2023
Hello Brooks,We are happy you enjoyed your stay here and please visit again when you are in the area
8/10 Bien
Staci
Voyage en famille
31 déc. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Staci
Séjour de 4 nuits en décembre 2022
Réponse de Manager le 2 janv. 2023
Hello Staci,We appreciate your feedback and we wish you and your family all the best for the new year. Thanks for staying with us and do stop by whenever you are in the neighborhood
4/10 Médiocre
Doney
31 déc. 2022
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté et personnel et service
Doney
2/10 Horrible
Christopher
Voyage en couple
28 nov. 2022
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Christopher
Réponse de Hotel Manager. le 30 nov. 2022
Dear Guest,We apologize for the problems you encountered with your stay. We are working on each of them and hope that you will give us another chance to earn your business.Sincerely,Hotel Manager.
8/10 Bien
Emily, Murfreesboro
Voyage en couple
27 nov. 2022
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Emily
Séjour de 1 nuit en novembre 2022
Réponse de Hotel Manager le 29 nov. 2022
Dear Guest, Thanks for the recent stay at our property.We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you. Sincerely, Hotel Manager
8/10 Bien
jennifer
Voyage en famille
26 nov. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
jennifer
Séjour de 4 nuits en novembre 2022
Réponse de Hotel Manager le 29 nov. 2022
Dear Guest, Thanks for staying with us. I’m very glad that our hotel impressed you in so many ways. We focus on offering a guest experience that will satisfy a wide range of travelers. When you’re in the area again, I hope you will make us your first choice. We’ll be here when you need us with another great stay that you’re sure to like again. Sincerely, Hotel Manager
6/10 Satisfaisant
jerry
Voyage en famille
26 nov. 2022
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Thanksgiving Trip
jerry
Séjour de 4 nuits en novembre 2022
Réponse de Manager le 26 nov. 2022
Dear Guest, We are delighted that your stay with us was a pleasant one. It is our goal to provide the best possible service, and we take pride in knowing that you were satisfied with our hospitality. Please let us know when you plan to return so that we can do our best to make your stay even more enjoyable. Sincerely, Hotel Manager
10/10 Excellent
Susan
Voyage avec des animaux de compagnie, Voyage en couple
25 nov. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Susan
Séjour de 2 nuits en novembre 2022
Réponse de Manager le 26 nov. 2022
Dear Guest, We are delighted that your stay with us was a pleasant one. It is our goal to provide the best possible service, and we take pride in knowing that you were satisfied with our hospitality. Please let us know when you plan to return so that we can do our best to make your stay even more enjoyable. Sincerely, Hotel Manager
6/10 Satisfaisant
Meagan
24 nov. 2022
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Meagan
Séjour de 1 nuit en novembre 2022
8/10 Bien
Jerrel
22 nov. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jerrel
Séjour de 1 nuit en novembre 2022
Réponse de Hotel Manager le 24 nov. 2022
Dear Jerrel,Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 8 to 10, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager.