Avis
7,8
Bien
8,4/10
Propreté
8,2/10
Personnel et service
8,2/10
Équipements
8,0/10
Infrastructures et conditions de l’hébergement
7,8/10
Écoresponsabilité
Avis
13 juin 2022
Les points forts : Propreté et personnel et service
Séjour de 1 nuit en juin 2022
Réponse de Guest Relations le 23 juil. 2022
Hello Alexis,
Thank you for taking the time to rate your time with us. Please do take the opportunity to provide feedback on how you believe we could improve.
Dan - Guest Relations
10/10 Excellent
Christophe
11 déc. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel de très bon standing
Christophe
Séjour de 1 nuit en décembre 2018
8/10 Bien
Debbie
Voyage en groupe
1 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Debbie
Séjour de 1 nuit en avril 2024
Réponse de Whittlebury Hall Hotel. le 15 mai 2024
Hello Debbie.Thank you very much for your 4/5 rating.We thank you for staying with us and are delighted you enjoyed all our facilities. We hope to see you again. Best regards.
10/10 Excellent
Daniel P
17 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Daniel P
Séjour de 1 nuit en avril 2024
Réponse de Whittlebury Hall Hotel. le 26 avr. 2024
Hello Daniel.We are so happy to receive your 5/5 review.Thank you for choosing to stay at The Whittlebury Hall Hotel.Best Regards.
8/10 Bien
Tara
Voyage en famille
14 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tara
Séjour de 2 nuits en avril 2024
Réponse de Whittlebury Hall Hotel. le 15 avr. 2024
Dear Tara,Thank you for sharing your experience with us. We are thrilled that you enjoyed the F1 theme in our Hotel Bar and made the most of our Leisure area facilities. Our Spa offers a range of relaxing treatments and a Heat and Ice Experience. If you plan to revisit us, please look at our offers, as we have many available.Thank you once again for choosing to stay with us. We look forward to welcoming you back soon.Best regards,
10/10 Excellent
Charlotte
14 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Charlotte
Séjour de 1 nuit en avril 2024
Réponse de Whittlebury Hall Hotel. le 15 avr. 2024
Hello Charlotte.Thank you for staying with us and taking the time to send in your 5/5 rating.Our team works hard to ensure every guest has a comfortable and pleasant experience, so it's wonderful to hear that we made your visit exceptional.We hope to welcome you again.Best regards.
10/10 Excellent
Barrie
Voyage en famille
12 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Barrie
Séjour de 1 nuit en avril 2024
Réponse de Whittlebury Hall Hotel. le 15 avr. 2024
Hello Barrie.Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a great experience during your stay and enjoyed our food and beer. Thank you for considering us again.We look forward to welcoming you back.Kind regards.
10/10 Excellent
david
7 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
david
Séjour de 1 nuit en avril 2024
Réponse de Whittlebury Hall Hotel. le 15 avr. 2024
Hello David.Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a great experience during your stay at The Whittlebury HallWe hope to welcome you back soon.Best regards.
10/10 Excellent
Sheena
6 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sheena
Séjour de 1 nuit en mars 2024
Réponse de Whittlebury Hall Hotel. le 7 avr. 2024
Hello Sheena.Thank you for rating our hotel.We are pleased you enjoyed staying with us.We are a friendly team and want nothing more than our guests to feel welcome and comfortable away from home.Please revisit us soon.
10/10 Excellent
Angela
6 avr. 2024
Angela
Séjour de 1 nuit en avril 2024
Réponse de Whittlebury Hall Hotel. le 26 avr. 2024
Dear Guest.Thank you for choosing to stay with us.We are delighted you had an enjoyable stay and found our hotel worth a 5/5. Thank you.Best regards.
8/10 Bien
sharon
Voyage en famille
1 avr. 2024
Les points forts : Équipements
sharon
Séjour de 1 nuit en mars 2024
Réponse de Whittlebury Hall Hotel. le 2 avr. 2024
Hello Sharon.Thank you for sharing your stay with us.Here at Whittlebury Hall, we take Health and Safety very seriously. Our surroundings are lovely, and we hope you enjoyed our wonderful scenery. We are delighted you found us clean, offering you a relaxing stay.Thank you for choosing to stay with us. Best wishes
2/10 Horrible
Billy
24 mars 2024
Les points faibles : Personnel et service
Billy
Séjour de 1 nuit en mars 2024
4/10 Médiocre
chelsea
16 mars 2024
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
chelsea
Séjour de 1 nuit en mars 2024
Réponse de Whittlebury Hall Hotel. le 26 mars 2024
Hello Chelsea.We hope you were comfortable during your stay and that we looked after you well.We are always happy to learn from our guest's experiences to continue improving.Thank you for staying with us.
8/10 Bien
Bradley
Voyage en couple
4 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bradley
Séjour de 1 nuit en mars 2024
Réponse de Whittlebury Hall Hotel. le 4 mars 2024
Hello Bradley.We are delighted to receive your review.We are a friendly team who enjoy offering our guests a happy and welcoming service to enhance your stay.Thank you for booking with us.See you in the future.Kind regards.
4/10 Médiocre
sally
Voyage en groupe
2 mars 2024
Les points faibles : Équipements
sally
Séjour de 1 nuit en mars 2024
Réponse de Whittlebury Hall Hotel. le 4 mars 2024
Hello Sally.We are most disappointed to receive your review.Our cleanliness is of a high standard, and I put the changing rooms down to you possibly being there before they were serviced during a busy time. We apologise for the disappointment and hope it was reported on the day.Our Breakfast Buffet is included in the rate. however, any additional items not on the buffet would be chargeable. We are sorry to learn you were not entirely happy with the stay.We hope you enjoyed the room and were comfortable Thank you for your booking.Kind regards.
10/10 Excellent
Anna
Voyage en couple
29 févr. 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Anna
Séjour de 1 nuit en février 2024
Réponse de Whittlebury Hall Hotel. le 4 mars 2024
Hello Anna.Thank you for recognising the extent of the maintenance required to keep the upkeep of our large hotel.You certainly get your steps in when walking around the 254 bedrooms and our conference rooms and outlets. We hope you found your way around with no problems. We will share your kind comments with our staff members. Thank you for staying with us.We hope to welcome you again.Best regards.
8/10 Bien
Andy
Voyage en couple
26 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Andy
Séjour de 1 nuit en février 2024
Réponse de Whittlebury Hall Hotel. le 4 mars 2024
Hello Andy.We are delighted to read you found us to be of great value for your well-earned cash. We hope you will consider us again as your stay location. Thank you for your booking.Wishing you all the best.From
8/10 Bien
patrick
Voyage d’affaires
23 févr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
patrick
Séjour de 1 nuit en février 2024
Réponse de Whittlebury Hall Hotel. le 4 mars 2024
Hello Patrick.Thank you for taking the time to leave a rating on your stay.Thank you for booking with us.We aim to receive a 5/5 next time you visit.Best wishes.
10/10 Excellent
Duncan
Voyage en couple
18 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Duncan
Séjour de 3 nuits en février 2024
Réponse de Whittlebury Hall Hotel. le 4 mars 2024
Hello Duncan.This is wonderful to see you had a successful stay with us.I am glad to hear you enjoyed our leisure facilities.Thank you for choosing The Whittlebury Hall Hotel. We hope to welcome you back soon.Best regards.
6/10 Satisfaisant
Elisabeth
Voyage en famille
16 févr. 2024
Les points faibles : Personnel et service et équipements
Elisabeth
Séjour de 1 nuit en février 2024
Réponse de Whittlebury Hall Hotel. le 17 févr. 2024
Hello Elisabeth.I am sorry you found our layout confusing. We are a large hotel, and we appreciate that it can take time to navigate. We do have maps available at reception to help.I am sorry your arrival was not as friendly as expected. I am glad your checkout was much better. Our restaurant would be closed at lunchtime. Our bar or room service would be your only option before 17:30.We provide hot food in the bar. I hope we served you a tasty bar snack. We are sorry you left underwhelmed. Our staff work hard, and we aim for all guests to leave excited about their stay. We hope you'll be able to revisit us. Thank you for booking with us.
10/10 Excellent
Christopher
Voyage d’affaires
14 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Christopher
Séjour de 2 nuits en février 2024
Réponse de Whittlebury Hall Hotel. le 17 févr. 2024
Hello Christopher.We are delighted you had a great stay with us.I am unsure of the package you booked. However, I am glad you had a chance to use all the leisure facilities.We can allocate rooms nearer the reception. Should you return, you can request this on your booking.Thank you for choosing The Whittlebury Hall Hotel as your choice of accommodation.Best regards.
10/10 Excellent
Daniel
12 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Daniel
Séjour de 1 nuit en février 2024
Réponse de Whittlebury Hall Hotel. le 17 févr. 2024
Thank you, Daniel.10/10 Is what we always aim to achieve.Thank you for booking with us.
10/10 Excellent
Kate
Voyage d’affaires
11 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Kate
Séjour de 1 nuit en février 2024
Réponse de Whittlebury Hall Hotel. le 17 févr. 2024
Thank you Kate.Your booking with us is very much appreciated.We hope to see you again.
8/10 Bien
D
Voyage d’affaires
9 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
D
Séjour de 1 nuit en février 2024
Réponse de Whittlebury Hall Hotel. le 10 févr. 2024
Hello D.Many thanks for your 8/10 rating.I do hope you were comfortable and looked after well.We hope to see you again.Best wishes.
10/10 Excellent
Karen
Voyage en famille
7 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Karen
Séjour de 1 nuit en janvier 2024
Réponse de Whittlebury Hall Hotel. le 10 févr. 2024
Hello Karen.We are happy to hear your escape to the Country was a success.Thank you for booking with us.Our grounds are stunning. We hope you got the chance to walk around them. Thank you for staying with us.Best wishes
10/10 Excellent
Simon
7 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Simon
Séjour de 1 nuit en janvier 2024
Réponse de Whittlebury Hall Hotel. le 7 févr. 2024
Hello Simon.Thank you for mentioning our friendly team of staff.We enjoy helping our guests feel comfortable away from home. We hope to see you again.Best regards.
10/10 Excellent
Karen
Voyage en famille
5 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Karen
Séjour de 1 nuit en janvier 2024
Réponse de Whittlebury Hall Hotel. le 7 févr. 2024
Hello Karen.Thank you so much for choosing the Whittlebury Hall Hotel.Thank you for your 5/5 review.Best regards.
8/10 Bien
matthew
5 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
matthew
Séjour de 1 nuit en février 2024
Réponse de Whittlebury Hall Hotel. le 7 févr. 2024
Hello Mathew.We do hope your stay was a success.Thank you for taking the time to leave your rating. We hope to welcome you back soon.We will strive to receive a 10/10 on your return.Best regards.
10/10 Excellent
Matt
Voyage d’affaires
4 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Business
Matt
Séjour de 1 nuit en janvier 2024
Réponse de Whittlebury Hall Hotel. le 7 févr. 2024
Hello Matt.We see you were here on a conference visit.Thank you for your feedback. We are happy you enjoyed our facilities. We hope to see you again as a leisure guest in the future.Best regards.
8/10 Bien
Charlotte
4 févr. 2024
Les points forts : Propreté, personnel et service, confort de la chambre
Good value
Charlotte
Séjour de 1 nuit en janvier 2024
Réponse de Whittlebury Hall Hotel. le 7 févr. 2024
Hi Charlotte,I'm glad to hear that you found your stay to be worth the money. However, I'm sorry to hear that you found our hotel a bit run down. We do consider ourselves a classic-style hotel rather than a modern one. We prioritise cleanliness and hope that your stay was a comfortable one with us.On a positive note, we're thrilled to hear that you enjoyed our breakfast buffet. Thank you for choosing to stay with us and we hope to see you again soon.Best wishes.
8/10 Bien
Simon
3 févr. 2024
Les points forts : Infrastructures et conditions de l’hébergement
Simon
Séjour de 2 nuits en février 2024
Réponse de Whittlebury Hall Hotel. le 7 févr. 2024
Hello Simon.Thank you for your 4/5 review.I do hope we see you again.We will work harder to achieve a 5/5 on the next visit.Thank you for booking with us.Best regards.
10/10 Excellent
Claire
Voyage en famille
2 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Claire
Séjour de 1 nuit en février 2024
Réponse de Whittlebury Hall Hotel. le 7 févr. 2024
Hello Claire.Thank you for taking the time to rate your stay with us.It is always wonderful to hear how our guests have left feeling content and well looked after.Thank you for choosing us.Kind regards.
10/10 Excellent
Jacqueline
2 févr. 2024
Great stay
Jacqueline
Séjour de 2 nuits en janvier 2024
Réponse de Whittlebury Hall Hotel. le 7 févr. 2024
Hello Jacqueline,We are thrilled to have received your review. Our staff takes great pleasure in welcoming our guests and providing them with the exceptional service expected when staying at The Whittlebury Hall Hotel. Our grounds are stunning, and we are pleased that you were able to enjoy our facilities during your stay.Thank you for choosing to stay with us, and we look forward to welcoming you back soon.Best regards.
10/10 Excellent
Tina
1 févr. 2024
Tina
Séjour de 1 nuit en janvier 2024
Réponse de Whittlebury Hall Hotel. le 7 févr. 2024
Hello Tina.Thank you very much for our 10/10 rating.We thank you for staying with us.Best wishes.
10/10 Excellent
Richard
Voyage en famille
19 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Richard
Séjour de 1 nuit en janvier 2024
Réponse de Whittlebury Hall Hotel. le 7 févr. 2024
Hello Richard.We thank you for staying with us and rating us a 5/5We hope to see you again.Best wishes.
10/10 Excellent
U
14 janv. 2024
Les points forts : Personnel et service
U
Séjour de 2 nuits en janvier 2024
Réponse de Whittlebury Hall Hotel. le 16 janv. 2024
Many thanks for your 10/10 rating.Thank you for staying with us.We hope to welcome you again. Best wishes
10/10 Excellent
Iain
14 janv. 2024
Iain
Séjour de 1 nuit en novembre 2023
Réponse de Whittlebury Hall Hotel. le 16 janv. 2024
Hello Iain.We are delighted we offered you 10/10 service.Thank you for booking with us.Best regards,
10/10 Excellent
Saru
8 janv. 2024
Saru
Séjour de 1 nuit en janvier 2024
Réponse de Whittlebury Hall Hotel. le 9 janv. 2024
Hello Saru, Thank you for your 5/5 rating. We appreciate your booking with us and hope to welcome you back soon. Best wishes.
4/10 Médiocre
Voyageur vérifié
7 janv. 2024
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en janvier 2024
Réponse de Whittlebury Hall Hotel. le 7 févr. 2024
Dear Guest.Thank you for taking the time to share your feedback about your recent stay with us. We are thrilled to hear that you enjoyed our dining experience. However, we are sorry to learn that you found some of the supplements a bit too expensive. Please note that we always strive to serve high-quality food to delight our guests.We would also like to inform you that we are currently renovating our female changing facilities, which started on February 5th, 2024. We apologise for any inconvenience this may have caused during your stay.Please be aware that our location attracts wildlife, including pigeons. We have taken measures to address this issue, such as arranging for routine visits by a hawk designed to alter the flight path of nesting birds. We apologise for any disturbance..Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back in the near future..Best wishes.
10/10 Excellent
Simon
7 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Simon
Séjour de 1 nuit en janvier 2024
Réponse de Whittlebury Hall Hotel. le 9 janv. 2024
Hello Simon.Thank you for staying with.Best regards.
10/10 Excellent
Teddy
7 janv. 2024
Teddy
Séjour de 2 nuits en janvier 2024
Réponse de Whittlebury Hall Hotel. le 9 janv. 2024
Thank you for choosing to stay with us, Teddy. We hope you had a wonderful time and were able to take advantage of all our facilities. If you didn't get the chance to do so, we hope to see you back soon. Your rating of 10 means a lot to us and we're thrilled to hear that you had an enjoyable stay.
10/10 Excellent
Graham
6 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Will definitely stay again.
Graham
Séjour de 1 nuit en janvier 2024
Réponse de Whittlebury Hall Hotel. le 9 janv. 2024
Hi Graham.Thank you for rating us 10/10! Next time we will place you in a quieter part of the hotel for a peaceful night's sleep.. We look forward to seeing you again. Best wishes
10/10 Excellent
Claire
Voyage en couple
3 janv. 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Claire
Séjour de 1 nuit en janvier 2024
Réponse de Whittlebury Hall Hotel. le 9 janv. 2024
Hello Claire.Thank you for taking the time to write a review. We are delighted to have served you and hope to see you again soon. Best regards.
4/10 Médiocre
Elizabeth
17 déc. 2023
Les points forts : Propreté
Elizabeth
Séjour de 1 nuit en décembre 2023
Réponse de Whittlebury Hall Hotel. le 19 déc. 2023
Hello Elizabeth,We apologise for the trouble you faced with the discount code. As I'm unaware of the name of your company, I'm afraid I cannot provide an explanation for the issue. Breakfast is usually a highlight of our services, and we are sorry to hear that you did not enjoy our Breakfast Buffet.If you or the organiser would like to contact us about your stay, please feel free to do so. We would be more than happy to assist you.Thank you.
10/10 Excellent
Graham
Voyage d’affaires
21 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Another great stay
Graham
Séjour de 1 nuit en novembre 2023
Réponse de Whittlebury Hall Hotel. le 28 nov. 2023
Hello Graham,Thank you for taking the time to share your review with us. We are thrilled to hear that you were looked after well and that you enjoyed your stay with us.We sincerely apologise for the inconvenience caused by the Wi-Fi in your bedroom. We hope that it did not affect your overall experience with us and that you had no further issues during your stay.Thank you for choosing our hotel as your accommodation of choice. We hope to have the pleasure of welcoming you back soon.Best regards,
10/10 Excellent
Chris
12 nov. 2023
Chris
Séjour de 2 nuits en novembre 2023
Réponse de Whittlebury Hall Hotel. le 16 nov. 2023
Thank you for staying with us Chris.We appreciate your 10/10 rating.We hope to see you again.Best wishes.
6/10 Satisfaisant
Karl
Voyage d’affaires
25 oct. 2023
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Karl
Séjour de 2 nuits en octobre 2023
Réponse de Whittlebury Hall Hotel. le 27 oct. 2023
Hello Karl.Thank you for your review.We are saddened to read we underwhelmed you.It depends on the package booked whether slippers and robes are included. I am sorry our Jacuzzi was not working during your visit. Our heat pump unexpectedly broke. It was unacceptable that our housekeepers woke you. We apologise profusely for this.The incidents you have reported are most unfortunate and not typical.We are very sorry you have left disappointed. We would like to have had the chance to overwhelm you.We have stunning grounds that would be great for you to explore.We hope to see you again.Thank you for staying with us. Please contact us directly should you like to discuss.Kind regards.
10/10 Excellent
Trimo
19 oct. 2023
Trimo
Séjour de 1 nuit en octobre 2023
Réponse de Whittlebury Hall Hotel. le 23 oct. 2023
Hello Trimo.Many thanks for your rating.We are delighted you awarded us 10/10We look forward to welcoming you back in the near future.Best wishes.
2/10 Horrible
William
18 oct. 2023
William
Séjour de 1 nuit en octobre 2023
Réponse de Whittlebury Hall Hotel. le 16 nov. 2023
Hello William.I am sorry you did not enjoy your stay.Thank you for booking with us.Best regards.
10/10 Excellent
Emma
15 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Emma
Séjour de 1 nuit en octobre 2023
Réponse de Whittlebury Hall Hotel. le 23 oct. 2023
Hello Emma.Thank you for staying with us.We see from your 10/10 that you were pleased with our hospitality.We hope to see you again.Kind regards.