Suite Signature | Terrasse/Patio
Vérifier la disponibilité

Avis sur The Drake Hotel

4 out of 5
The Drake Hotel
1150 Queen St W, Toronto, ON

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 257 avis sur 380." "
Note des voyageurs de 8 (Bien), d’après 65 avis sur 380." "
Note des voyageurs de 6 (Satisfaisant), d’après 33 avis sur 380." "
Note des voyageurs de 4 (Médiocre), d’après 17 avis sur 380." "
Note des voyageurs de 2 (Horrible), d’après 8 avis sur 380." "

9,2/10

Propreté

9,2/10

Personnel et service

8,6/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Guillaume

Séjour de 2 nuits en novembre 2023

10/10 Excellent

Corinne

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ambiance, decoration, atmosphere exceptionnelle! Service et commodité impeccable
Séjour de 2 nuits en octobre 2023
Réponse de Bayley le 30 nov. 2023
Hi Corinne, thank you for your delightful review! We're thrilled to hear that you enjoyed the ambiance, decoration, and exceptional atmosphere during your stay. Providing impeccable service and convenience is our priority, and we're so happy to hear that we met your expectations. Your positive feedback is truly appreciated. We look forward to welcoming you back for another wonderful experience. X[OH!]

10/10 Excellent

Samuel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
C’était parfait
Séjour de 3 nuits en juin 2023
Réponse de Bayley le 27 juin 2023
Hi Samuel, we're so glad to hear you had a perfect stay! We hope to see you again soon! X[OH!]

10/10 Excellent

France

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Décor unique. Lit très confortable.
Séjour de 1 nuit en novembre 2022
Réponse de Bayley le 14 nov. 2022
Hi France,We're so glad to hear you enjoyed the decor at The Drake, and had a comfortable night's sleep! We hope to welcome you back soon! X[OH!]

10/10 Excellent

katherine

10/10 Excellent

Charles-Etienne, Montreal

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Drake Hotel is all you could want from a boutique hotel: it’s full of style and personality, always busy and very comfortable. The food at the restaurant is great, and the staff is welcoming and resourceful. Our 3-night stay there was fantastic and we’ll come again.
Séjour de 3 nuits en octobre 2022
Réponse de Bayley le 15 oct. 2022
Hi Charles-Etienne, we're so glad to hear you enjoyed your stay at The Drake Hotel, and enjoyed our restaurant offerings. We can't wait to see you again! X[OH!]

10/10 Excellent

Katia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Magnifique hôtel très stylé, chambre confortable, tout était parfait!
Séjour de 1 nuit en octobre 2022

10/10 Excellent

Genevieve

Séjour de 1 nuit en août 2022

10/10 Excellent

Martin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great venue, restaurants and bars are awesome. Sky view patio is wow !
Séjour de 2 nuits en juillet 2022
Réponse de The Drake Hotel le 20 juil. 2022
Thank you very much for taking the time to share your feedback. We look forward to welcoming you back in near future.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2019

10/10 Excellent

Carmela

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice area to go for a walk and shopping.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Baldev

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The Drake Hotel had a great vibe and a great atmosphere. The rooms were amazing, very clean and comfortable.
Séjour de 2 nuits en avril 2024

10/10 Excellent

Tony

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

10/10 Excellent

Michael

Séjour de 1 nuit en avril 2024

10/10 Excellent

Sara

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love love love this hotel. So unique and a refreshing change from the mega brand hotels
Séjour de 1 nuit en avril 2024
Réponse de Natalie le 13 avr. 2024
Hi Sara! So happy to hear you enjoyed your stay. Looking forward to hosting you again soon! X[OH!]

10/10 Excellent

Sue

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024

10/10 Excellent

Hayden

Séjour de 1 nuit en mars 2024

10/10 Excellent

Stephen, Portugal Cove

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024

10/10 Excellent

SORIN-CLAUDIU

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We really enjoyed the hotel, great staff, beautiful decorations, very clean and easy walking distance to everything
Séjour de 1 nuit en mars 2024
Réponse de Natalie le 24 mars 2024
Thank you Sorin, for sharing your experience with us! We agree, our neighbourhood is truly one of the best, wait until you see it in the summer. Looking forward to hosting you again!

10/10 Excellent

Brendan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024

10/10 Excellent

Mark

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing place. Staff was so friendly and accommodating. Easy communication via text with front desk. Comfortable beds and lots of night life around . Look forward to returning !
Séjour de 1 nuit en mars 2024
Réponse de Natalie le 24 mars 2024
Thank you so much for sharing, Mark. We look forward also, to you returning! -Natalie

10/10 Excellent

Aneta

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024

10/10 Excellent

Greg

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stylish and fun ! Located in a great neighbourhood.....
Séjour de 1 nuit en février 2024
Réponse de Natalie le 28 févr. 2024
Thank you for the stylish and fun review! We're delighted you enjoyed our great neighborhood. Looking forward to your next visit!

10/10 Excellent

Kendra

Séjour de 1 nuit en janvier 2024

10/10 Excellent

Merrill

Séjour de 1 nuit en janvier 2024

8/10 Bien

Michael

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Christopher

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice clean and unique room and common areas
Séjour de 1 nuit en janvier 2024
Réponse de Natalie le 25 janv. 2024
Thanks for your feedback Chris! We look forward to hosting you again soon! X[OH!]

10/10 Excellent

Matthew

Séjour de 1 nuit en janvier 2024

10/10 Excellent

Linda

Séjour de 3 nuits en janvier 2024

10/10 Excellent

Boris

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024

8/10 Bien

PETER

Séjour de 1 nuit en janvier 2024

2/10 Horrible

Erdwin

Séjour de 1 nuit en janvier 2024

10/10 Excellent

Gregory

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Taiah

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Was a super swank stay ! Would definitely recommend!!!
Séjour de 1 nuit en décembre 2023
Réponse de Natalie le 25 janv. 2024
Thanks for your feedback Taiah, we are so excited to host you again soon! - Natalie

10/10 Excellent

Safwat

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023

6/10 Satisfaisant

Adam

Les points forts : Personnel et service
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Jason, Vancouver

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very stylish and comfortable. The heating system takes a little bit to figure out, but it's better that it works too well and not at all.
Séjour de 2 nuits en novembre 2023
Réponse de Natalie le 6 déc. 2023
Thank you very much for giving us a chance to host you and for your taking the time to share your feedback. The HVAC is to tech forward, it's a blessing and a curse at times, but appreciate your feedback! We look forward to welcome you back in near future! X[OH!]

10/10 Excellent

Anju Visen

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a lively hotel, well located, with lots of character and friendly staff.
Séjour de 5 nuits en novembre 2023
Réponse de Natalie le 6 déc. 2023
Thank you very much for giving us a chance to host you and for your taking the time to share your feedback. We look forward to welcome you back in near future! X[OH!]

10/10 Excellent

Mai

Séjour de 2 nuits en novembre 2023

8/10 Bien

Katya

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I've been wanting to stay at The Drake for a while, Looked cute and heard about it for years online. When I booked this trip, the price was right and so was the location. Check-in was quick and easy, they even gave me a card for a free drink at the bar. I got to my room and saw that I had been upgraded from The crash Pad to a Double. Very Nice. Ordered room service, hella tasty. When I checked out also found out that I had been given a room credit (?!?!?) :-0 that basically covered my room service meal, such a nice surprise. It was so nice since the concert I had gone to see was cancelled and my train coming into Toronto was 2 hours delayed. They made my trip much better and I would recommend staying here to other and would stay again. Loved it.
Séjour de 2 nuits en octobre 2023
Réponse de Bayley le 30 nov. 2023
Hi Katya, we're go glad to hear you had an amazing stay at The Drake Hotel! We're thrilled to hear that your stay exceeded expectations, from the seamless check-in and complimentary drink to the room upgrade and enjoyable room service. We're so glad to hear that the unexpected room credit added to your positive experience, especially given the hiccups with the delayed train and canceled concert. We can't wait to welcome you back for another memorable stay! X[OH!]

10/10 Excellent

jennifer

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent experience - so much fun. Great service. Awesome service. Fantastic food. Fun night life. Loved everything about our stay. Great vibe. Loved the eclectic art and style. Thanks for having us !
Séjour de 2 nuits en novembre 2023
Réponse de Bayley le 30 nov. 2023
Hi Jennifer, thank you for the glowing review! We're delighted to hear that you had such a fun and enjoyable experience during your stay. It's wonderful to know that our service, food, and nightlife added to your experience. We take pride in our eclectic art and style, and we're thrilled that you loved it too. Your appreciation means a lot to us, and we look forward to welcoming you back for another wonderful stay. X[OH!]

2/10 Horrible

Shawn

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de Bayley le 30 nov. 2023
Hi Shawn, thank you for taking the time to share your experience, and we're sorry to learn that somewhere along the way we missed the mark. Your feedback is invaluable to us, and we would like to understand more about your specific concerns to address them effectively. If you would be willing to reach out to the hotel directly, it would greatly assist us in improving our services. Your satisfaction is our priority, and we hope to have the opportunity to make amends and exceed your expectations in the future. X[OH!]

10/10 Excellent

Amita

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de Bayley le 30 nov. 2023
Hi Amita, we're delighted to hear you had a five-star stay! We look forward to welcoming you back to The Drake Hotel again soon! X[OH!]

10/10 Excellent

Robert

Séjour de 2 nuits en novembre 2023
Réponse de Bayley le 30 nov. 2023
Hi Robert, we're so glad to hear your stay was a 10/10! We look forward to welcoming you back to The Drake Hotel again soon! X[OH!]

8/10 Bien

Cathy

Séjour de 1 nuit en novembre 2023
Réponse de Bayley le 30 nov. 2023
Hi Cathy, we're so glad to hear you enjoyed you stay at The Drake Hotel; we hope to see you again soon! X[OH!]

8/10 Bien

Ronda

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
I could not get to my car in the Municipal parking lot that the Drake staff recommended I park upon checking in. There was a man passed out (aggressive growl) in the elevator. When we went to walk down the ramp, there when three men loitering. Result a parking violation :( Otherwise fab place and great service!
Séjour de 1 nuit en novembre 2023
Réponse de Bayley le 30 nov. 2023
HI Ronda, thank you for taking the time to provide feedback about your Drake Hotel experience! We're sorry to hear about the challenges you faced in the parking lot. Your safety is our top priority, and we apologize for any discomfort caused. On a positive note, we're thrilled to know you found our place fabulous with great service. We appreciate your understanding, and if there's anything specific you'd like us to address, please feel free to share. We look forward to the opportunity to welcome you back soon! X[OH!]

2/10 Horrible

james, vancouver

Voyage en couple
Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Not worth the cost! The room and common areas were dark and shabby feeling. This hotel is billed for its hip vibe, but it just feels cluttered and dark. I recommend the neighbouring Gladstone highly for all the things the Drake is not.
Séjour de 4 nuits en octobre 2023
Réponse de Bayley le 30 nov. 2023
Hi James, thank you for sharing your thoughts about your stay. We're genuinely sorry to hear that our hotel did not meet your expectations. Your feedback about the ambiance and decor is crucial, and we take it seriously. We're committed to continuous improvement and will review the lighting and overall atmosphere to create a more welcoming space. We hope you might consider giving us another chance in the future. Your insights guide us toward providing a better experience for our valued guests. X[OH!]

10/10 Excellent

A

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2023
Réponse de Bayley le 30 nov. 2023
Hi Andrew, thank you so much for your 10/10 review! We hope to see you again soon! X[OH!]

6/10 Satisfaisant

Mindy

Voyage en famille
Les points forts : Propreté et personnel et service
It’s a fun vibe and food is great. No parking tho and a crying baby kept us up all night. They need to soundproof the rooms better. It wasn’t terrible but I wouldn’t stay there again.
Séjour de 1 nuit en octobre 2023
Réponse de Bayley le 30 nov. 2023
Hi Mindy, we're thrilled to hear that you enjoyed our vibrant atmosphere and delicious cuisine. However, we sincerely apologize for the inconvenience caused by the lack of available parking and the noise disturbance from a crying baby. We always recommend guests book parking as far in advanced to secure their spot, as downtown Toronto parking is in high demand! Your feedback is crucial, and we're actively exploring solutions to enhance soundproofing in our rooms. We understand the importance of a good night's sleep and regret falling short on this occasion. We appreciate your honesty and hope to have the opportunity to welcome you back. X[OH!]

8/10 Bien

Mike

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The air conditioner is a bit loud during the night. Other than that All good
Séjour de 3 nuits en octobre 2023
Réponse de Bayley le 30 nov. 2023
Hi Mike, thank you for taking the time to share your feedback. We're delighted to hear that overall, you had a positive experience. We apologize for any inconvenience caused by the air conditioner noise during the night. Please be assured that we're looking into ways to address this concern to ensure a more restful stay for our guests. Your comments are valuable to us, and we appreciate your understanding. We hope to welcome you back soon! X[OH!]