Avis sur One King West Hotel & Residence
One King West Hotel & Residence
1 King Street West, Toronto, ON
Avis
9,0
Merveilleux
9,2/10
Propreté
9,2/10
Personnel et service
8,8/10
Équipements
9,0/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
Voyage en couple
6 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Saurabh Mehta le 12 avr. 2024
Dear Audrey Maude:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay, from your room to our central location. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
8/10 Bien
Sophie
Voyage en famille
3 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Sophie
Séjour de 2 nuits en avril 2024
Réponse de Saurabh Mehta le 4 avr. 2024
Dear Sophie :Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to read that our outstanding location was instrumental in making your stay an even more enjoyable one. We are extremely fortunate to have a property that is situated in the heart of downtown Toronto, just steps away from many of the must-see attractions and modern-day conveniences that the city has to offer. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 Excellent
Ian
27 mars 2024
Ian
Séjour de 1 nuit en mars 2024
Réponse de Saurabh Mehta le 16 avr. 2024
Dear Ian:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 Excellent
Stéphanie
Voyage en famille
24 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Stéphanie
Séjour de 1 nuit en mars 2024
Réponse de Saurabh Mehta le 18 avr. 2024
Dear Stéphanie :Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to read that our outstanding location was instrumental in making your stay an even more enjoyable one. We are extremely fortunate to have a property that is situated in the heart of downtown Toronto, just steps away from many of the must-see attractions and modern-day conveniences that the city has to offer. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
8/10 Bien
Jessica
17 mars 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Jessica
Séjour de 2 nuits en mars 2024
Réponse de Saurabh Mehta le 19 mars 2024
Dear Jessica:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 Excellent
Annie-Claude
15 mars 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Annie-Claude
Séjour de 1 nuit en mars 2024
Réponse de Saurabh Mehta le 18 mars 2024
Dear Annie-Claude:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
8/10 Bien
Jean Nicolas
Voyage en couple
11 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Jean Nicolas
Séjour de 2 nuits en mars 2024
Réponse de Saurabh Mehta le 18 avr. 2024
Dear Jean Nicolas:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.I also appreciate your comments concerning the temperature and size of your room, and I will be sure to share this with our staff for consideration. Once again, thank you very much for your valuable and constructive feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 Excellent
David
Voyage en couple
10 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
David
Séjour de 2 nuits en mars 2024
Réponse de Saurabh Mehta le 12 mars 2024
Dear David:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay, from our central location to our excellent team. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 Excellent
Deborah
Voyage en couple
8 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Deborah
Séjour de 1 nuit en mars 2024
Réponse de Saurabh Mehta le 13 mars 2024
Dear Deborah:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to hear that our staff took such good care of you and made you feel at home and that you enjoyed your room. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated. I will be sure to let them know how much of an impact they made on your experience. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 Excellent
Francois, St Jean sur Richelieu
8 mars 2024
Francois
Séjour de 1 nuit en mars 2024
Réponse de Saurabh Mehta le 28 mars 2024
Dear Francois:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 Excellent
Catherine
4 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Catherine
Séjour de 1 nuit en mars 2024
Réponse de Saurabh Mehta le 5 mars 2024
Dear Catherine:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 Excellent
Rachel
Voyage en couple
3 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Rachel
Séjour de 3 nuits en février 2024
Réponse de Saurabh Mehta le 4 mars 2024
Dear Rachel :Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay, from your room to our central location. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 Excellent
Karla
Voyage en couple
2 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Karla
Réponse de Saurabh Mehta le 4 mars 2024
Dear Karla:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
8/10 Bien
Valérie
18 févr. 2024
Valérie
Séjour de 2 nuits en février 2024
Réponse de Saurabh Mehta le 20 mars 2024
Dear Valérie:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
8/10 Bien
Marc-Andre
17 févr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Marc-Andre
Séjour de 1 nuit en février 2024
Réponse de Saurabh Mehta le 22 févr. 2024
Dear Marc-Andre:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
2/10 Horrible
Nicolas
Voyage d’affaires, Voyage en couple
10 févr. 2024
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Nicolas
Séjour de 1 nuit en février 2024
Réponse de Saurabh Mehta le 29 févr. 2024
Dear Nicolas:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am glad to hear that you enjoyed your room and staff experience, however I am disappointed to hear that your felt that our parking was overpriced.Unfortunately parking in the city of Toronto is a costly proposition, but I can assure you that our prices are equal to, if not lower than, most hotels in the area that offer valet services with in and out privileges.Once again, thank you very much for your valuable and constructive feedback and we look forward to welcoming you back to One King West in the near future.Regards,Saurabh MehtaGeneral Manager
4/10 Médiocre
CETEP
Voyage en famille
7 févr. 2024
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
CETEP
Séjour de 1 nuit en février 2024
Réponse de Saurabh Mehta le 8 févr. 2024
Dear Cetep:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. It appears that your stay with us did not meet your expectations. I would appreciate the opportunity to better understand if this is the case, and if so, use your feedback to help us improve upon our product and services, wherever possible.If you are willing to share more details of your stay, please reach out to me directly to discuss further. Once again, thank you for your valuable review and we look forward to welcoming you back to One King West in the near future.Best Regards, Saurabh Mehta General Manager
8/10 Bien
H. Alexis
Voyage en couple
25 janv. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
H. Alexis
Séjour de 2 nuits en janvier 2024
Réponse de Saurabh Mehta le 25 janv. 2024
Dear H. Alexis :Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 Excellent
Pascal
23 janv. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Pascal
Séjour de 1 nuit en janvier 2024
Réponse de Saurabh Mehta le 24 janv. 2024
Dear Pascal:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
8/10 Bien
Ana, Montreal
20 janv. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Ana
Séjour de 1 nuit en janvier 2024
Réponse de Saurabh Mehta le 22 avr. 2024
Dear Ana:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am extremely disappointed to hear that you experienced issues with the cleanliness of your suite. We strive to provide our guests with the highest quality of service in all regards, and I can assure you that this is not indicative of what our guests have come to expect from us.I have shared your comments with the appropriate members of our housekeeping team and we will use this feedback to help us improve on our service standards, wherever possible. Once again, thank you very much for your valuable and constructive feedback and we look forward to welcoming you back to One King West in the near future. Best Regards,Saurabh MehtaGeneral Manager
10/10 Excellent
Nouhaila
6 janv. 2024
Nouhaila
Séjour de 3 nuits en janvier 2024
Réponse de Saurabh Mehta le 26 janv. 2024
Dear Nouhaila:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 Excellent
Simon
Voyage d’affaires, Voyage en couple
6 janv. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Simon
Séjour de 2 nuits en janvier 2024
Réponse de Saurabh Mehta le 9 janv. 2024
Dear Simon:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 Excellent
aymane
5 janv. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
aymane
Séjour de 3 nuits en janvier 2024
Réponse de Saurabh Mehta le 18 janv. 2024
Dear Aymane:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
8/10 Bien
Valerie
4 janv. 2024
Valerie
Séjour de 3 nuits en janvier 2024
Réponse de Saurabh Mehta le 18 janv. 2024
Dear Valerie:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 Excellent
Denis
Voyage en famille
30 déc. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Denis
Séjour de 1 nuit en décembre 2023
Réponse de Saurabh Mehta le 24 janv. 2024
Dear Denis:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay from our central location and our friendly staff. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
8/10 Bien
Amanda, PIERREFONDS
23 déc. 2023
Amanda
Séjour de 1 nuit en décembre 2023
Réponse de Saurabh Mehta le 27 déc. 2023
Dear Amanda:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
8/10 Bien
eric, Montreal
Voyage d’affaires
13 déc. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
eric
Séjour de 1 nuit en décembre 2023
Réponse de Saurabh Mehta le 13 déc. 2023
Dear Eric:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to read that our outstanding location was instrumental in making your stay an even more enjoyable one. We are extremely fortunate to have a property that is situated in the heart of downtown Toronto, just steps away from many of the must-see attractions and modern-day conveniences that the city has to offer. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 Excellent
Angelo
Voyage d’affaires
3 déc. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Angelo
Séjour de 2 nuits en novembre 2023
Réponse de Saurabh Mehta le 5 déc. 2023
Dear Angelo :Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay, from the location to the service. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 Excellent
Voyageur vérifié
Voyage d’affaires
2 nov. 2023
Les points forts : Propreté et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en octobre 2023
Réponse de Saurabh Mehta le 2 nov. 2023
Dear Guest:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay with us once again. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 Excellent
Sonia
31 oct. 2023
Sonia
Séjour de 1 nuit en octobre 2023
Réponse de Saurabh Mehta le 20 nov. 2023
Dear Sonia:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 Excellent
Marie-Pier
18 oct. 2023
Marie-Pier
Séjour de 1 nuit en octobre 2023
Réponse de Saurabh Mehta le 20 oct. 2023
Dear Marie-Pier:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
8/10 Bien
Sardha Sarah, Chambly
Voyage en famille
15 oct. 2023
Sardha Sarah
Séjour de 1 nuit en octobre 2023
Réponse de Saurabh Mehta le 16 oct. 2023
Dear Sardha Sarah:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay here at One King West. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 Excellent
Nathalie
Voyage en famille
11 oct. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Nathalie
Séjour de 3 nuits en octobre 2023
Réponse de Saurabh Mehta le 12 oct. 2023
Dear Nathalie :Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us here at One King West. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.I also appreciate your comments concerning the breakfast, and I will be sure to share this with our staff for consideration. Once again, thank you very much for your valuable and constructive feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 Excellent
Francois
9 oct. 2023
Les points forts : Propreté et confort de la chambre
A retourner encore et encore
Francois
Séjour de 2 nuits en octobre 2023
Réponse de Saurabh Mehta le 11 oct. 2023
Dear Francois:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to hear that our staff took such good care of you and made you feel at home. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated. I will be sure to let them know how much of an impact they made on your experience. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 Excellent
Richard
14 sept. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Richard
Séjour de 1 nuit en septembre 2023
Réponse de Saurabh Mehta le 15 sept. 2023
Dear Richard :Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 Excellent
Paul
Voyage en couple
7 sept. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Paul
Séjour de 1 nuit en septembre 2023
Réponse de Saurabh Mehta le 8 sept. 2023
Dear Paul:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 Excellent
Samuel
3 sept. 2023
Samuel
Séjour de 1 nuit en août 2023
Réponse de Saurabh Mehta le 25 sept. 2023
Dear Samuel:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 Excellent
Martin
14 août 2023
Martin
Séjour de 1 nuit en août 2023
Réponse de Saurabh Mehta le 15 août 2023
Dear Martin :Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 Excellent
Nestor
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage avec des animaux de compagnie
4 août 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Nestor
Séjour de 2 nuits en août 2023
Réponse de Saurabh Mehta le 4 août 2023
Dear Nestor:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you had an excellent stay. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 Excellent
DOMINIC
3 août 2023
DOMINIC
Séjour de 2 nuits en août 2023
Réponse de Saurabh Mehta le 24 août 2023
Dear Dominic:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
6/10 Satisfaisant
Julie
Voyage en famille
30 juil. 2023
Les points forts : Équipements
Julie
Séjour de 2 nuits en juillet 2023
Réponse de Saurabh Mehta le 31 juil. 2023
Dear Julie:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am very disappointed to read that you experienced unnecessary noise that inconvenienced and disrupted your stay with us. Although we do our very best to ensure that the One King West experience is a quiet and pleasant one, it is sometimes very difficult to control the behavior of others, and I am truly sorry that you were inconvenienced by the actions of your fellow guests.Regarding the noise coming from the air conditioning, I am sorry for the inconvenience it may have caused and I will share this feedback with our maintenance team.Once again, I thank you very much for your valuable and constructive feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 Excellent
Yves
29 juil. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Yves
Séjour de 2 nuits en juillet 2023
Réponse de Saurabh Mehta le 31 juil. 2023
Dear Yves:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 Excellent
Jason
25 juil. 2023
Jason
Séjour de 2 nuits en juillet 2023
Réponse de Saurabh Mehta le 26 juil. 2023
Dear Jason:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 Excellent
Steve
21 juil. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Steve
Séjour de 2 nuits en juillet 2023
Réponse de Saurabh Mehta le 24 juil. 2023
Dear Steve :Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to hear that our staff took such good care of you and made you feel at home. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated. I will be sure to let them know how much of an impact they made on your experience. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 Excellent
Donovan
Voyage d’affaires
20 juil. 2023
Les points forts : Propreté
Donovan
Séjour de 3 nuits en juillet 2023
Réponse de Saurabh Mehta le 20 juil. 2023
Dear Donovan :Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am glad to see that you enjoyed your stay with us here at One King West. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 Excellent
Stephanie
Voyage en famille
21 juin 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Stephanie
Séjour de 1 nuit en juin 2023
Réponse de Saurabh Mehta le 23 juin 2023
Dear Stephanie:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased that our outstanding location was instrumental in making your stay even more enjoyable. We are incredibly fortunate to have a property in the heart of downtown Toronto, steps away from many of the city's must-see attractions and modern conveniences. I am also happy that your dining experience was a delightful surprise. Our priority is to provide our guests with the highest quality of service, and it is great to know that our culinary efforts have been recognized and appreciated.Once again, thank you very much for your valuable and constructive feedback, and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
8/10 Bien
MIchel
21 juin 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
MIchel
Séjour de 2 nuits en juin 2023
Réponse de Saurabh Mehta le 23 juin 2023
Dear MIchel:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to read that our outstanding location was instrumental in making your stay even more enjoyable. We are incredibly fortunate to have a property in the heart of downtown Toronto, steps away from many of the city's must-see attractions and modern conveniences. Once again, thank you very much for your valuable and constructive feedback, and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 Excellent
Annie
19 juin 2023
Annie
Séjour de 1 nuit en juin 2023
Réponse de Saurabh Mehta le 10 juil. 2023
Dear Annie :Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am glad to see that you enjoyed your stay with us here at One King West. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
8/10 Bien
Stéphanie
19 juin 2023
Stéphanie
Séjour de 2 nuits en juin 2023
Réponse de Saurabh Mehta le 10 juil. 2023
Dear Stéphanie :Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to see that you enjoyed your stay. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 Excellent
Maryse
9 juin 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Maryse
Séjour de 2 nuits en juin 2023
Réponse de Saurabh Mehta le 30 juin 2023
Dear Maryse :Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager