Hi Francine, we're delighted to hear about your wonderful experience. Your satisfaction is what we aim for, and we can't wait to welcome you back for another fantastic stay. Best regards, Zarah Guest Services Supervisor

Hi Joel, we're delighted to hear about your wonderful experience. Your satisfaction is what we aim for, and we can't wait to welcome you back for another fantastic stay. Best regards, Zarah Guest Services Supervisor

Hello Serge, thank you for choosing Novotel Toronto North York for your stay.

Hello Philippe, thank you for choosing Novotel Toronto North York for your stay.

Hello Richard, thank you for choosing Novotel Toronto North York for you stay.

Dear Pascal,Thank you very much for taking the time to provide us with your valuable feedback following your recent stay with us. We appreciate your feedback as it gives us an opportunity to improve upon our service and product.Please accept my sincere apologies for your experience at the hotel during your stay with us, it is not good reflection on us but I can assure you that it is not common practice and I have discussed your feedback with the team and managers concerned to ensure we maintain our high service standards and ensure our guests experience is enhanced. Once again thank you very much for your valuable feedback and we look forward to welcoming you back at the Novotel Toronto North York Hotel.Warm regards,Sanampreet BhinderFront Office Manager

Hello Stephanie, thank you for staying with us. We are renovation the pool to make it safer and more enjoyable for all our guests.

Dear Denis,Thank you very much for taking the time to provide us with your valuable feedback following your recent stay with us. We appreciate your feedback as it gives us an opportunity to improve upon our service and product.Please accept my sincere apologies for your experience at the hotel during your stay with us, it is not good reflection on us but I can assure you that it is not common practice and I have discussed your feedback with the team and managers concerned to ensure we maintain our high service standards and ensure our guests experience is enhanced. Our pool is closed for renovations.Once again thank you very much for your valuable feedback and we look forward to welcoming you back at the Novotel Toronto North York Hotel.Warm regards,Sanampreet BhinderFront Office Manager

Bonjour Eugène, nous sommes désolés pour tout le désagrément. Notre personnel de la réception essaie de parler doucement afin que votre numéro de chambre ou d'autres informations sensibles ne soient pas entendus par d'autres personnes dans le hall pour des raisons de sécurité. Le parking n'appartient pas à l'hôtel, il appartient au centre commercial et c'est pourquoi il y a des frais de stationnement. Les clés de la chambre sont désactivées si vous les gardez à proximité de votre téléphone ou d'autres appareils. On ne peut pas mettre la facture dans les enveloppes car elle devient trop épaisse pour se glisser sous la porte.Hashim KhanAssistante Responsable Front OfficeNovotel Toronto North York

Dear Eric,Thank you for your kind review and I am very honored that you have chosen Novotel Toronto North York Hotel for your stay. We strive in providing a memorable stay for all of our guests and I am delighted to hear that we were able to exceed your expectations. Kindly know that I will share your wonderful comments with the team. Thank you again for being our guests and we look forward to welcoming you back for another memorable stay in the future. Warm regards, Rhythm Modgil Front Office supervisor

Dear Phillippe,Thank you for your kind review and I am very honored that you have chosen Novotel Toronto North York Hotel for your stay. We strive in providing a memorable stay for all of our guests and I am delighted to hear that we were able to exceed your expectations. Kindly know that I will share your wonderful comments with the team. Thank you again for being our guests and we look forward to welcoming you back for another memorable stay in the future. Warm regards, Rhythm Modgil Front Office supervisor

Dear Serge,Greetings from Novotel Hotel North York! Thank you very much for your excellent rating. We highly appreciate your feedback on our property and it is our pleasure to be able to provide such service to you. Thank you for choosing us and we look forward to welcome you again!Sincerely,Karen BautistaAssistant Front Office Manager

Dear Yannice,Greetings from Novotel Hotel North York! Thank you very much for your excellent rating. We truly appreciate your review. We are more than pleased that our hotel location exceeded your expectations. We hope to see you again!Sincerely,Karen BautistaAssistant Front Office Manager

Dear Jules,Greetings from Novotel Hotel North York! Thank you very much for your excellent rating. We highly appreciate your feedback on our property and it is our pleasure to be able to provide such service to you. Thank you for choosing us and we look forward to welcome you again!Sincerely,Karen BautistaAssistant Front Office Manager

Dear Vincent,Greetings from Novotel Hotel North York! Thank you very much for your excellent rating. We highly appreciate your feedback on our property and it is our pleasure to be able to provide such service to you. Thank you for choosing us and we look forward to welcome you again!Sincerely,Karen BautistaAssistant Front Office Manager

Dear Anne-Sophie,Thank you for your kind review and I am very honored that you have chosen Novotel Toronto North York Hotel for your stay.We strive in providing a memorable stay for all of our guests and I am delighted to hear that we were able to exceed your expectations.Kindly know that I will share your wonderful comments with the team. Thank you again for being our guests and we look forward to welcoming you back for another memorable stay in the future.Warm regards,Sanampreet BhinderFront Office Manager

Dear Martin,Thank you for taking time to write us a review. We highly appreciate your feedback on our property and it is our pleasure to be able to provide such service to you. Thank you for choosing us and we look forward to welcome you again!Sincerely,Karen BautistaAssistant Front Office Manager

Dear Eric,Thank you for your kind review and I am very honored that you have chosen Novotel Toronto North York Hotel for your stay.We strive in providing a memorable stay for all of our guests and I am delighted to hear that we were able to exceed your expectations.Kindly know that I will share your wonderful comments with the team. Thank you again for being our guests and we look forward to welcoming you back for another memorable stay in the future.Warm regards,Sanampreet BhinderFront Office Manager

Dear Valued Guest,Thank you for your kind review and I am very honored that you have chosen Novotel Toronto North York Hotel for your stay.We strive in providing a memorable stay for all of our guests and I am delighted to hear that we were able to exceed your expectations.Kindly know that I will share your wonderful comments with the team. Thank you again for being our guests and we look forward to welcoming you back for another memorable stay in the future.Warm regards,Sanampreet BhinderFront Office Manager

Dear Lucie,Thank you very much for taking the time to provide us with your valuable feedback following your recent stay with us. We appreciate your feedback as it gives us an opportunity to improve upon our service and product.Please accept my sincere apologies for your experience at the hotel during your stay with us, it is not good reflection on us but I can assure you that it is not common practice and I have discussed your feedback with the team and managers concerned to ensure we maintain our high service standards and ensure our guests experience is enhanced. Once again thank you very much for your valuable feedback and we look forward to welcoming you back at the Novotel Toronto North York Hotel.Warm regards,Sanampreet BhinderFront Office Manager

Dear Valued Guest,Thank you for your kind review and I am very honored that you have chosen Novotel Toronto North York Hotel for your stay.We strive in providing a memorable stay for all of our guests and I am delighted to hear that we were able to exceed your expectations.Kindly know that I will share your wonderful comments with the team. Thank you again for being our guests and we look forward to welcoming you back for another memorable stay in the future.Warm regards,Sanampreet BhinderFront Office Manager

Dear Serge,Thank you for your kind review and I am very honored that you have chosen Novotel Toronto North York Hotel for your stay.We strive in providing a memorable stay for all of our guests and I am delighted to hear that we were able to exceed your expectations.Kindly know that I will share your wonderful comments with the team. Thank you again for being our guests and we look forward to welcoming you back for another memorable stay in the future.Warm regards,Sanampreet BhinderFront Office Manager

Dear Daniel,Thank you for your kind review and I am very honored that you have chosen Novotel Toronto North York Hotel for your stay.We strive in providing a memorable stay for all of our guests and I am delighted to hear that we were able to exceed your expectations.Kindly know that I will share your wonderful comments with the team. Thank you again for being our guests and we look forward to welcoming you back for another memorable stay in the future.Warm regards,Sanampreet BhinderFront Office Manager

Dear Anastasia,Thank you very much for taking the time to provide us with your valuable feedback following your recent stay with us. We appreciate your feedback as it gives us an opportunity to improve upon our service and product.We are delighted that you enjoyed your stay, location of the hotel and service from staff. It is part of our culture to celebrate success and receiving positive feedback is an integral part of this process. I will share your kind words with the team.Once again thank you very much for your valuable feedback and we look forward to welcoming you back at the Novotel Toronto North York Hotel. Warm regards,Sanampreet BhinderFront Office Manager

Dear Marie-Michele,Thank you for your kind review and I am very honored that you have chosen Novotel Toronto North York Hotel for your stay.We strive in providing a memorable stay for all of our guests and I am delighted to hear that we were able to exceed your expectations.Kindly know that I will share your wonderful comments with the team. Thank you again for being our guests and we look forward to welcoming you back for another memorable stay in the future.Warm regards,Sanampreet BhinderFront Office Manager

Dear Henri,Thank you very much for taking the time to provide us with your valuable feedback following your recent stay with us. We appreciate your feedback as it gives us an opportunity to improve upon our service and product.Please accept my sincere apologies for your experience at the hotel during your stay with us, it is not good reflection on us but I can assure you that it is not common practice and I have discussed your feedback with the team and managers concerned to ensure we maintain our high service standards and ensure our guests experience is enhanced. Once again thank you very much for your valuable feedback and we look forward to welcoming you back at the Novotel Toronto North York Hotel.Warm regards,Sanampreet BhinderFront Office Manager

Dear Denise,Thank you very much for taking the time to provide us with your valuable feedback following your recent stay with us. We appreciate your feedback as it gives us an opportunity to improve upon our service and product.Please accept my sincere apologies for your experience at the hotel during your stay with us, it is not good reflection on us but I can assure you that it is not common practice and if it's possible to connect with you to know to know better about your concern during your stay. Please feel free to contact the hotel and speak to me. Once again thank you very much for your valuable feedback and we look forward to welcoming you back at the Novotel Toronto North York Hotel.Warm regards,Sanampreet BhinderFront Office Manager

Dear Nathalie,Thank you for choosing to stay at Novotel Toronto North York Hotel. I appreciate you taking the time to provide feedback about your recent experience with us. We take pride in creating a rewarding experience for each of our guests and I am sorry to hear that on this occasion we did not meet all of your expectations.I have investigated the matter with my team and managers, who joins with me in apologizing to you. Please be assured that we have taken your comments very seriously. All guest feedback is appreciated and wherever possible, changes are made to our hotel operations.I sincerely hope we will be given the opportunity of welcoming you back to our hotel in the future, where we are able to extend to you the high level of service we strive to offer all of our guests.Warm regards,Sanampreet BhinderFront Office Manager

Dear Anais, Thank you for your kind review and I am very honored that you have chosen Novotel Toronto North York Hotel for your stay. We strive in providing a memorable stay for all of our guests and I am delighted to hear that we were able to exceed your expectations. Kindly know that I will share your wonderful comments with the team. Thank you again for being our guests and we look forward to welcoming you back for another memorable stay in the future. Warm regards, Sanampreet Bhinder Front Office Manager

Dear Martin, Thank you very much for taking the time to provide us with your valuable feedback following your recent stay with us. We appreciate your feedback as it gives us an opportunity to improve upon our service and product. Please accept my sincere apologies for your experience at the hotel during your stay with us, it is not good reflection on us but I can assure you that it is not common practice and I have discussed your feedback with the team and managers concerned to ensure we maintain our high service standards and ensure our guests experience is enhanced. Once again thank you very much for your valuable feedback and we look forward to welcoming you back at the Novotel Toronto North York Hotel. Warm regards, Sanampreet Bhinder Front Office Manager

Dear Valued Guest, Thank you for your kind review and I am very honored that you have chosen Novotel Toronto North York Hotel for your stay. We strive in providing a memorable stay for all of our guests and I am delighted to hear that we were able to exceed your expectations. Kindly know that I will share your wonderful comments with the team. Thank you again for being our guests and we look forward to welcoming you back for another memorable stay in the future. Warm regards, Sanampreet Bhinder Front Office Manager

Dear Islem, Thank you very much for taking the time to provide us with your valuable feedback following your recent stay with us. We appreciate your feedback as it gives us an opportunity to improve upon our service and product. We are delighted that you enjoyed your stay, location of the hotel and service from staff. It is part of our culture to celebrate success and receiving positive feedback is an integral part of this process. I will share your kind words with the team. Once again thank you very much for your valuable feedback and we look forward to welcoming you back at the Novotel Toronto North York Hotel. Warm regards, Sanampreet Bhinder Front Office Manager

Dear Lyne, We very much appreciate your comments regarding your stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York

Dear Carl, We very much appreciate your comments regarding your stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York

Dear Mheni, We very much appreciate your comments regarding your stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York

Dear Mehdi, We very much appreciate your comments regarding your stay at the Novotel Toronto North York. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to welcome you again very soon! Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York

Dear Makola, We very much appreciate your comments regarding your stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York

Dear Jacinthe, We very much appreciate your comments regarding your stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York

Dear Sylvain, We very much appreciate your comments regarding your stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York

Dear Loic, We very much appreciate your comments regarding your stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York

Dear Jean-François, We very much appreciate your feedback regarding your stay at the Novotel Toronto North York. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to welcome you again very soon! Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York

Dear Fatemeh, Thank you for taking the time to share your comments concerning your stay at the Novotel Toronto North York. Excellent service is what we strive to be known for; therefore, your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I noticed that you rated our “service” experience low. I would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help me better understand what happened in order to anticipate any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York

Dear Marvin, We very much appreciate your comments regarding your stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York

Dear Franco, We very much appreciate your comments regarding your stay at the Novotel Toronto North York. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to welcome you again very soon! Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York”

Merci d'avoir pris le temps de nous parler de votre expérience au Novotel Toronto North York. Je suis désolé que votre expérience n'ait pas répondu à vos attentes; permettez-moi de vous présenter mes plus sincères excuses. Chez Novotel, nous nous efforçons d'offrir une expérience de service supérieure à chaque client ; donc vos commentaires sont très importants pour nous. Soyez assuré que nous prenons les mesures appropriées pour résoudre le problème et éviter qu'il ne se reproduise. Nous vous remercions de partager vos préoccupations, et nous espérons que vous nous donnerez l'occasion de mieux vous servir dans un proche avenir. Sincèrement, Mikhaïl Korolko chef de réception Novotel Toronto North York

We very much appreciate your comments regarding your stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York