Auberges à Tonteldoos

« To say that the hotel 'misrepresents' itself with its room photos would be an understatement. The rooms are dated and poorly maintained. They provide exactly nothing for their guests - no shampoo, shower gel or soap. There is no "tea and coffee making facilities", as advertised. This is, in itself, a shock for a property that claims to be 4*. This, however, is nothing compared to the aggressive, even menacing communications that are constantly received from the hotel (via the Expedia messaging...

« Enjoyed the room and areas around it »

« Accueil surprenant! : A l'entrée : le vigile vous demande votre passeport malgré la presentation de votre reservation..., ensuite à l'accueil après les formalités d'usage, on vous demande de payer , immediatement , des frais de conservation alors que cette somme pourrait être réglée lors du départ avec les autres dépenses ... et sans aucune piece justificative... Au bar, lorsque l'on commande une boisson, on dérange manifestement la serveuse plus intéressée par son portable que par le...

« Très bel endroit , parfait pour une étape entre Johannesburg et Kruger . L’hôtel est confortable mais la salle de bain mériterait un rafraîchissement »

« The biggest problem was that they had no record of our reservation which was confirmed and paid for through Expedia 10 days earlier. I did try to confirm with them 4 days prior to arrival as my wife and daughter have not received any instructions regarding check in. No response! It took me 2 hours to try and sort this out - I am in Canada and was texted by my wife at 3:30 am my time. Once this big problem was sorted out , my family was very impressed. BETTER COMMUNICATION WOULD BE WONDERFUL!! »

« Propre, lumineux, vaste et confortable. Sécuritaire. Près de bons restos. Je recommande! »