Avis
9,2
Merveilleux
9,6/10
Propreté
9,2/10
Personnel et service
9,2/10
Équipements
9,4/10
Infrastructures et conditions de l’hébergement
9,4/10
Écoresponsabilité
Avis
16 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Réponse de Shibuya Stream Excel Hotel Tokyu Reception le 16 déc. 2023
Thank you very much for choosing Shibuya Stream Excel Hotel.We are very pleased to read your kind words. We apologize for any inconvenience caused, and we will make every effort to provide you with a more satisfactory hotel stay.We sincerely look forward to welcoming you again.
8/10 Bien
Vincent
29 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Vincent
Séjour de 4 nuits en octobre 2023
Réponse de Front Reception Shimada le 30 oct. 2023
Dear VincentThank you very much for staying with us and your evaluation.We will do our best to satisfy you even more.Thank you again and all of us are looking forward to welcome you again.
10/10 Excellent
Lorene
Voyage en famille
25 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parfait
Lorene
Séjour de 5 nuits en septembre 2023
Réponse de Shibuya StreamExcel Hotel Tokyu. Front Reception le 25 sept. 2023
Thank you for staying at Shibuya Stream Excel Hotel Tokyu.We would also like to thank you once again for your kind review.Regarding access, the hotel is directly connected to Shibuya station C2 exit, and there are many commercial facilities nearby, so it has been well received by many guests.If you have a chance to come to Shibuya again, please feel free to visit us. We are looking forward to seeing you again.
10/10 Excellent
Florence
Voyage en famille
21 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Florence
Séjour de 6 nuits en août 2023
Réponse de Front Reception Shimada le 22 août 2023
Chère FlorenceMerci beaucoup pour votre séjour chez nous et votre commentaire.Oui. Notre hôtel est directement relié à la gare de Shibuya et il est également facile d'accéder aux magasins et aux restaurants.J'espère que nous pourrons vous accueillir à nouveau bientôt !
8/10 Bien
Voyageur vérifié
Voyage en famille
23 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour à Shibuya
Voyageur vérifié
Séjour de 5 nuits en juillet 2023
Réponse de Shibuya Stream Excel Hotel Tokyu Reception le 23 juil. 2023
Merci d'avoir séjourné au Shibuya Stream Excel Hotel Tokyu.Nous sommes ravis que vous l'ayez apprécié.Notre hôtel est directement relié à la gare la plus proche, qui se trouve à environ 3 minutes à pied, et il est également situé à proximité du centre-ville de Shibuya, ce qui le rend facile à utiliser pour faire du shopping, déjeuner, dîner, etc.Nous espérons vous revoir bientôt.
8/10 Bien
benoit
20 juil. 2023
benoit
Séjour de 4 nuits en juillet 2023
Réponse de Front Reception N.Osaka le 9 août 2023
Dear guest,Warm greetings from Shibuya Stream Excel Hotel Tokyu! We highly appreciate your recent stay and sharing your feedback. We have felt relieved that you were enjoying the time in Tokyo and we could assist you.We will make much more efforts and believe your next opportunity to stay with us in the near future.
10/10 Excellent
Voyageur vérifié
18 juin 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en juin 2021
Réponse de 渋谷ストリームエクセルホテル東急 客室 松尾 le 19 juin 2021
この度は渋谷ストリームエクセルホテル東急へご宿泊頂きまして誠にありがとうございます。
またホテルへの温かい評価大変うれしく思います。
この様なご時世だからこそ、お客様一人一人へのより一層丁寧な対応や充実したサービスを心掛け、皆様が安心して快適にお過ごしいただける様スタッフ一同務めて参りますので、また渋谷へお越しの際はお気軽にお立ち寄りくださいませ。
またのご宿泊をお待ちしております。
10/10 Excellent
Voyageur vérifié
26 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en août 2019
8/10 Bien
Voyageur vérifié
Voyage en famille
13 août 2019
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 4 nuits en août 2019
10/10 Excellent
Jean-Luc
1 avr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A recommander
Jean-Luc
Séjour de 3 nuits en février 2019
8/10 Bien
BRUNO
16 nov. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nouvel hôtel design à Shibuya
BRUNO
Séjour de 3 nuits en novembre 2018
10/10 Excellent
evelyne
28 mai 2024
Les points forts : Infrastructures et conditions de l’hébergement
evelyne
Séjour de 4 nuits en mai 2024
10/10 Excellent
Eric
26 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Eric
Séjour de 6 nuits en mai 2024
Réponse de Front reception, T.Endo le 27 mai 2024
Thank you for staying at Shibuya Stream Hotel.Thank you for your many kind words.Encouraged by this, we will make every effort to provide you with a pleasant stay.Thank you very much for your comments.
10/10 Excellent
Joel, Alameda
26 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Joel
Séjour de 4 nuits en mai 2024
Réponse de Front Reception N.Osaka le 26 mai 2024
Thank you very much for staying at Shibuya Stream Hotel.Thank you very much for your high evaluation of our hotel. Thank you very much.We are very happy to hear that you were satisfied with our hotel.We appreciate your compliments to our front desk staff.We will continue to strive to provide you with friendly and courteous service.We will do our best to provide you with even better service in the future.We sincerely look forward to your return.
10/10 Excellent
Samuel
Voyage en couple
25 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Samuel
Séjour de 6 nuits en mai 2024
Réponse de Front Reception J.Oshima le 25 mai 2024
Thank you very much for choosing Shibuya Stream Hotel.All of our employees are very pleased to hear that you were satisfied with your stay.We hope you will visit us again when you come to Shibuya.Thank you very much for your kind review.Shibuya Stream HotelFront DeskOshima
10/10 Excellent
Horii
23 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Horii
Séjour de 1 nuit en mai 2024
Réponse de Front reception, T.Endo le 24 mai 2024
Thank you for staying at the Shibuya Stream Hotel.We are pleased to receive a high score from you.Thank you for your comments.We look forward to your next visit.
10/10 Excellent
Michelle
Voyage en groupe, Voyage en couple
23 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michelle
Séjour de 5 nuits en mai 2024
Réponse de Front Reception N.Osaka le 23 mai 2024
Thank you very much for staying at Shibuya Stream Hotel among many hotels.We are glad to hear that you like our hotel's proximity to the station.We look forward to serving you again.
10/10 Excellent
Maximilian Otto
Voyage en couple
22 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Maximilian Otto
Séjour de 3 nuits en mai 2024
Réponse de Reception, J Oshima le 22 mai 2024
Thank you very much for choosing Shibuya Stream Hotel.All of our employees are very pleased to hear that you were satisfied with your stay.We hope you will visit us again when you come to Shibuya.Thank you very much for your kind review.Shibuya Stream HotelFront DeskOshima
10/10 Excellent
Avishai, Urbana
Voyage d’affaires
19 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Avishai
Séjour de 2 nuits en mai 2024
Réponse de SHIBUYA STREAM HOTEL Reception le 19 mai 2024
Greetings from Shibuya Stream Hotel. Thank you for staying with us and we're so grateful to you for evaluating us so high. Our team hope to have the pleasure of welcoming you back to Stream Hotel again.Thank you,
10/10 Excellent
Michelle
Voyage en famille
18 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michelle
Séjour de 3 nuits en mai 2024
Réponse de Front Reception T.Endo le 19 mai 2024
Thank you for staying at Shibuya Stream Hotel.We are relieved to hear that you enjoyed our location and other features.Thank you also for your warm words to our staff.We look forward to welcoming you back the next time you stay with us.
10/10 Excellent
Peter
18 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Peter
Séjour de 1 nuit en mai 2024
Réponse de Front Reception J.Oshima le 21 mai 2024
Thank you very much for choosing Shibuya Stream Hotel.All of our employees are very pleased to hear that you were satisfied with your stay.We hope you will visit us again when you come to Shibuya.Thank you very much for your kind review.Shibuya Stream HotelFront DeskOshima
10/10 Excellent
Jay
15 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jay
Séjour de 1 nuit en mai 2024
Réponse de SHIBUYA STREAM HOTEL -Reception le 16 mai 2024
Greetings from Shibuya Stream Hotel. Thank you for staying with us and we're so grateful to you for evaluating us so high. Our team hope to have the pleasure of welcoming you back to Stream Hotel on near future.Thank you,
10/10 Excellent
Wei-Ting, Taipei
Voyage en famille
13 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wei-Ting
Séjour de 2 nuits en mai 2024
Réponse de Front Reception T.Endo le 13 mai 2024
感谢您入住涉谷溪酒店。我们很高兴获得最高分。感谢您对我们的评价。我们期待您下次光临。
10/10 Excellent
Andrea
Voyage en couple
12 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Andrea
Séjour de 8 nuits en mai 2024
Réponse de Shibuya Stream Hotel Reception le 12 mai 2024
Dear Andrea,Greetings from Shibuya Stream Hotel. Thank you for staying with us and we're so grateful to you for evaluating us so high. Our team hope to have the pleasure of welcoming you back to Stream Hotel again.
10/10 Excellent
Ilian
12 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ilian
Séjour de 3 nuits en mai 2024
Réponse de Front Reception le 12 mai 2024
Thank you for staying at Shibuya Stream Hotel. We are very glad to hear you enjoyed your stay with us. About the breakfast, we will try our best to make it more variety to satisfied the guest. We would like to thank you again for your kindly comment. Hope to welcome you again to the hotel in the future.
8/10 Bien
Camilla Ellen Elisabeth
Voyage en couple
11 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Camilla Ellen Elisabeth
Séjour de 9 nuits en mai 2024
Réponse de reception D.Maheshi le 11 mai 2024
Thank you very much for choosing Shibuya Stream Hotel. All of our employees are very pleased to hear that you were satisfied with your stay. We hope you will visit us again when you come to Shibuya. Thank you very much for your kind review. Shibuya Stream Hotel .
10/10 Excellent
Carolina
8 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Carolina
Séjour de 2 nuits en avril 2024
Réponse de Front Reception J.Oshima le 10 mai 2024
Thank you very much for choosing Shibuya Stream Hotel.All of our employees are very pleased to hear that you were satisfied with your stay.We hope you will visit us again when you come to Shibuya.Thank you very much for your kind review.Shibuya Stream HotelFront DeskOshima
10/10 Excellent
christine
Voyage en groupe
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
christine
Séjour de 1 nuit en mai 2024
Réponse de SHIBUYA STREAM HOTEL Front Reception le 6 mai 2024
Thank you very much for staying at Shibuya Stream Hotel.All of our staff is pleased to hear your compliments.We look forward to seeing you again.
8/10 Bien
FUMIE
3 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
FUMIE
Séjour de 1 nuit en mars 2024
Réponse de Front Reception J.Oshima le 4 mai 2024
この度は渋谷ストリームホテルをご利用いただきまして誠にありがとうございます。ご滞在にご満足いただけたようで、従業員一同大変嬉しく思っております。また渋谷にお越しの際は是非ご利用下さいませ。ご投稿有難うございました。
10/10 Excellent
Edwin
Voyage en couple
3 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Edwin
Séjour de 6 nuits en avril 2024
Réponse de Reception, V. Georgieva le 3 mai 2024
Greetings from Shibuya Stream Hotel.Thank you for your wonderful comment and high evaluation.We are really delighted to learn that you seem satisfied with your stay with us.We will continue to strive to provide you with a hotel stay that you will love even more and we are looking forward to welcome you again in the future.Sincerely,Shibuya Stream Hotel
10/10 Excellent
Lily
Voyage en groupe
1 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lily
Séjour de 5 nuits en avril 2024
Réponse de Front reception, T.Endo le 2 mai 2024
Thank you for staying at Shibuya Stream Hotel.We are pleased to receive many compliments on the location and surrounding facilities.We look forward to welcoming you to our hotel next time.Thank you for your comments.
2/10 Horrible
Leonard
Voyage d’affaires, Voyage en couple
29 avr. 2024
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Leonard
Séjour de 5 nuits en avril 2024
Réponse de Shibuya Stream Hotel Manager K.MIURA le 29 avr. 2024
We would like to thank you for staying at the Stream Hotel.Thank you very much for your valuable feedback.We will continue to improve our services to make our hotel even better and more satisfying for our guests.We hope that you will also understand that we are committed to being an environmentally friendly hotel.All of our employees will make further efforts to ensure that you enjoy your stay whenever you have the opportunity to visit Shibuya again, and we look forward to your continued patronage.
10/10 Excellent
Eric
28 avr. 2024
Eric
Séjour de 3 nuits en avril 2024
Réponse de Front Reception T.Endo le 19 mai 2024
Thank you for staying at Shibuya Stream Hotel.We are very grateful for your high evaluation of our hotel.We are relieved to hear that you enjoyed your stay.We look forward to your next visit.
10/10 Excellent
Eric
Voyage en famille
28 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Eric
Séjour de 2 nuits en avril 2024
Réponse de Front Reception J.Oshima le 28 avr. 2024
Thank you very much for choosing Shibuya Stream Hotel.All of our employees are very pleased to hear that you were satisfied with your stay.We hope you will visit us again when you come to Shibuya.Thank you very much for your kind review.
10/10 Excellent
Sangita
Voyage en famille
27 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sangita
Séjour de 3 nuits en mars 2024
Réponse de Front Reception ANH le 27 avr. 2024
Thank you for staying at Shibuya Stream Hotel.We hope you enjoyed your stay with us. We would like to thank you again for your comment and We are looking forward to welcoming you back. Sincerely,
10/10 Excellent
Cassandra
27 avr. 2024
Cassandra
Séjour de 5 nuits en avril 2024
Réponse de Front Reception J.Oshima le 17 mai 2024
Thank you very much for choosing Shibuya Stream Hotel.All of our employees are very pleased to hear that you were satisfied with your stay.We hope you will visit us again when you come to Shibuya.Thank you very much for your kind review.Shibuya Stream HotelFront DeskOshima
10/10 Excellent
Karen
25 avr. 2024
Karen
Séjour de 1 nuit en avril 2024
Réponse de SHIBUYA STREAM HOTEL - Reception le 16 mai 2024
Greetings from Shibuya Stream Hotel. Thank you for staying with us and we're so grateful to you for evaluating us so high. Our team hope to have the pleasure of welcoming you back to Stream Hotel again.Thank you,
10/10 Excellent
Raymond
25 avr. 2024
Raymond
Séjour de 3 nuits en avril 2024
Réponse de Front reception, T.Endo le 15 mai 2024
Thank you for staying at Shibuya Stream Hotel.We appreciate your high score.We will continue to make every effort to provide you with a pleasant stay.Thank you for your comment.
10/10 Excellent
Wesley
Voyage en couple
23 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wesley
Séjour de 5 nuits en avril 2024
Réponse de Front Reception le 23 avr. 2024
Thank you very much for choosing Shibuya Stream Hotel. All of our employees are very pleased to hear that you were satisfied with your stay. We hope you will visit us again when you come to Shibuya. Thank you very much for your kind review, Shibuya Stream Hotel.
10/10 Excellent
Johnna
Voyage en famille avec de jeunes enfants, Voyage en famille
20 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Johnna
Séjour de 7 nuits en avril 2024
Réponse de Front Reception J.Oshima le 21 avr. 2024
Thank you very much for choosing Shibuya Stream Hotel.All of our employees are very pleased to hear that you were satisfied with your stay.We hope you will visit us again when you come to Shibuya.Thank you very much for your kind review.Shibuya Stream HotelFront DeskOshima
10/10 Excellent
Scott
Voyage en groupe, Voyage en couple
20 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Scott
Séjour de 5 nuits en avril 2024
Réponse de Front Reception J.Oshima le 20 avr. 2024
Thank you very much for choosing Shibuya Stream Hotel.All of our employees are very pleased to hear that you were satisfied with your stay.We hope you will visit us again when you come to Shibuya.Thank you very much for your kind review.Shibuya Stream HotelFront DeskOshima
10/10 Excellent
Joseph Noel
Voyage en famille
12 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Joseph Noel
Séjour de 5 nuits en avril 2024
Réponse de Reception, V. Georgieva le 12 avr. 2024
Greetings from Shibuya Stream Hotel.Thank you for your wonderful comment and high evaluation.We are really glad to hear that you enjoyed your stay with us and that you were satisfied with our location, hotel environment, also that you found our staff's service helpful.We will continue to strive to provide you with a hotel stay that you will love even more and we are hoping to welcome you again in the future.Sincerely,Shibuya Stream Hotel
10/10 Excellent
Marlene
Voyage en famille
11 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Marlene
Séjour de 9 nuits en avril 2024
Réponse de Front Reception Oshima le 11 avr. 2024
Thank you very much for choosing Shibuya Stream Hotel.All of our employees are very pleased to hear that you were satisfied with your stay.We hope you will visit us again when you come to Shibuya.Thank you very much for your kind review.
8/10 Bien
John
11 avr. 2024
Les points forts : Équipements et infrastructures et conditions de l’hébergement
John
Séjour de 1 nuit en avril 2024
Réponse de Reception, V. Georgieva le 11 avr. 2024
Greetings from Shibuya Stream Hotel.Thank you for your wonderful comment and high evaluation.We hope you enjoyed your stay with us and we are delighted to learn that you were satisfied with our location, our rooms and facilities.Also we will take note of your feedback to improve our service.We will continue to strive to provide you with a hotel stay that you will love even more and we are hoping to welcome you again in the future.Sincerely,Shibuya Stream Hotel
10/10 Excellent
Addison
9 avr. 2024
Addison
Séjour de 2 nuits en avril 2024
Réponse de Reception, V. Georgieva le 29 avr. 2024
Greetings from Shibuya Stream Hotel.Thank you for your high evaluation.We hope you enjoyed your stay with us.We will continue to strive to provide you with a hotel stay that you will love even more and we are hoping to welcome you again in the future.Sincerely,Shibuya Stream Hotel
10/10 Excellent
Ben
7 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ben
Séjour de 3 nuits en avril 2024
Réponse de Reception, V. Georgieva le 8 avr. 2024
Greetings from Shibuya Stream Hotel.Thank you for your high evaluation.We hope you enjoyed your stay with us.We will continue to strive to provide you with a hotel stay that you will love even more and we are hoping to welcome you again in the future.Sincerely,Shibuya Stream Hotel
10/10 Excellent
Julia Björk
Voyage en couple
6 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Julia Björk
Séjour de 6 nuits en mars 2024
Réponse de Front Reception le 7 avr. 2024
Dear Julia ,Greetings from Shibuya Stream Hotel. Thank you for staying with us and we're so grateful to you for evaluating us so high. Our team hope to have the pleasure of welcoming you back to Stream Hotel soon.Thank you,with warm regards,Shibuya Stream Hotel
10/10 Excellent
Nora
6 avr. 2024
Nora
Séjour de 7 nuits en mars 2024
Réponse de Reception, V. Georgieva le 26 avr. 2024
Greetings from Shibuya Stream Hotel.Thank you for your high evaluation.We hope you enjoyed your stay with us.We will continue to strive to provide you with a hotel stay that you will love even more and we are hoping to welcome you again in the future.Sincerely,Shibuya Stream Hotel
10/10 Excellent
Evangeline
Voyage en famille avec de jeunes enfants
5 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Evangeline
Séjour de 6 nuits en mars 2024
Réponse de Front Reception J.Oshima le 6 avr. 2024
Thank you very much for choosing Shibuya Stream Hotel.All of our employees are very pleased to hear that you were satisfied with your stay.We hope you will visit us again when you come to Shibuya.Thank you very much for your kind review.Shibuya Stream HotelFront DeskOshima
10/10 Excellent
Geraldine
Voyage en famille
4 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Geraldine
Séjour de 7 nuits en février 2024
Réponse de Front reception, J.Oshima le 4 avr. 2024
Thank you very much for choosing Shibuya Stream Hotel.All of our employees are very pleased to hear that you were satisfied with your stay.We hope you will visit us again when you come to Shibuya.Thank you very much for your kind review.Shibuya Stream HotelFront DeskOshima