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Avis sur Mitsui Garden Hotel Ginza Premier

4 out of 5
Mitsui Garden Hotel Ginza Premier
8-13-1 Ginza, Chuo-ku, Tokyo, Tokyo-to

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 632 avis sur 1005." "
Note des voyageurs de 8 (Bien), d’après 282 avis sur 1005." "
Note des voyageurs de 6 (Satisfaisant), d’après 54 avis sur 1005." "
Note des voyageurs de 4 (Médiocre), d’après 26 avis sur 1005." "
Note des voyageurs de 2 (Horrible), d’après 11 avis sur 1005." "

9,2/10

Propreté

9,2/10

Personnel et service

9,0/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

8/10 Bien

Mohamed

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent !
Séjour de 4 nuits en août 2023
Réponse de Front office manager le 27 août 2023
Dear our guests,Thank you for making Mitsui Garden Hotel Ginza Premiere on your accommodation of choice.Certainly hope you will choose to stay with us again on your next visit to Tokyo.

10/10 Excellent

Julien

Séjour de 2 nuits en avril 2023
Réponse de Front office manager le 13 juin 2023
Thank you very much for staying at our hotel the other day.We will continue to pursue aiming for hotels that will be selected by many customers in the future.Certainly hope you will choose to stay with us again on your next visit to Tokyo. Best Regards, Front manager

10/10 Excellent

GUEORGUI

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super
Bel hôtel et service impeccable
Séjour de 4 nuits en août 2022
Réponse de Front office manager le 9 sept. 2022
Thank you for taking the time to leave us a review following your recent stay.It is a pleasure to have you as our guest and we are pleased that you have enjoyed a memorable hotel experience.Certainly hope you will choose to stay with us again on your next visit to Tokyo.Best Regards,

8/10 Bien

Florian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place to stay in Ginza !
Great location and Great Hotel The staff was really helpful
Séjour de 3 nuits en février 2020

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté et personnel et service
Very good welcome, thanks to the staff. Very nice stay in this hotel
Séjour de 4 nuits en juillet 2019
Réponse de Front Office Manager le 28 juil. 2019
Thank you for your fantastic review. It's such a joy to read that you enjoyed every minute of your stay. Our team members make sure to make every stay an enjoyable one. We will be sure to let the Concierge team know of your kind remarks. We are so happy to have been a part of your stay and we hope to welcome you back soon.  Best regards, Front Office Manager

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Personnel très agréable. Chambre trop petite pour un long séjour. Manque un service de restauration en chambre et une salle de sport.
Séjour de 7 nuits en juin 2019
Réponse de Front Office Manager le 28 juil. 2019
Thank you very much for your candid and generous review. We were thrilled to have you with us and have taken your constructive comments to heart. We hope that we can look forward to welcoming you back again in the future. Best regards,

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
the place to be in Tokyo Ginza
beautiful view over Tokyo. Very well located. the breakfast is good with good choice.
Séjour de 3 nuits en mars 2019
Réponse de Front Office Manager le 21 mars 2019
Dear Valued guest Thank you so much for your 10/10 review,We are delighted to know that you had a positive experience. We hope you will join us again soon for another outstanding stay!  Best regards, Front Office Manager

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Mitsui Garden Ginza
L'hotel est très bien placé pour des touristes qui veulent etre dans le meilleur quartier autour des meilleurs magasins. Mais les chambres sont ridiculement petites et lorsqu'on est en couple cela est très pénible...
Séjour de 4 nuits en janvier 2019
Réponse de Front Office Manager le 21 mars 2019
Dear Valued guest Thank you very much for your candid and generous review. We were thrilled to have you with us and have taken your constructive comments to heart. We hope that we can look forward to welcoming you back again in the future. Best regards, Front Office Manager

8/10 Bien

James

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mai 2024
Réponse de Front Office Manager le 22 mai 2024
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.We will continue to make every effort to provide our guests with even greater satisfaction.Certainly hope you will choose to stay with us again on your next visit to Tokyo.

4/10 Médiocre

RINA

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
豊洲が素敵だったので期待していました 東京タワーの写真が綺麗で楽しみにしていましたが実際は窓ガラスが汚れていて残念、、お部屋も狭く浴室のカビが気になりました。 ラグジュアリー感を求めるなら豊洲が断然良いです!同等の料金でとても残念です。。 移動にもスーツケースを持って歩くには距離があり 遠く感じ迷いました。。
Séjour de 2 nuits en mai 2024
Réponse de 三井ガーデンホテル銀座プレミア  宿泊支配人 le 22 mai 2024
いつも三井ガーデンホテルズをご利用いただきまして誠にありがとうございます。またご滞在後に感想を賜りましたこと重ねて御礼申しあげます。お部屋の清掃に関しまして、ご不快の念をお掛けし大変申し訳ございませんでした。本来であれば、ご到着前にお部屋の隅々まで確認しご準備をさせていただくところ、そのチェックが不十分であったと痛感しております。今後このようなことのないよう清掃時の点検をより強化してまいります。皆様からのお声を拝聴し、これからもご満足いただけるホテルを目指し更なるサービス向上に努めてまいります。ご迷惑をおかけし誠に恐縮ではございますが、挽回の機会をいただければ幸いに存じます。またのお越しをスタッフ一同、心よりお待ち申し上げております。

8/10 Bien

maryam

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rooms were small but nice. Breakfast was excellent. Did not have a bath / onsen area. Beautiful lobby with nice view.
Séjour de 5 nuits en avril 2024
Réponse de Front Office Manager le 22 mai 2024
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.Our restaurant, E'VOLTA, is very popular not only with our guests but also with non-guests.We are proud of our monthly whole wheat galette and crepes, which are made in our live kitchen. We are very happy to hear that you enjoyed them.The view of Tokyo Tower from the 16th floor lobby is very popular among our guests. The view of the Tokyo Tower lit up at night is especially special.Regarding our rooms, we also have rooms of 30 or 40 square meters. Please consider it for your next stay.Certainly hope you will choose to stay with us again on your next visit to Tokyo.

10/10 Excellent

Mary

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Second time staying at this hotel. It’s easily walkable from Shimbashi Station even with luggage. Natural Lawson next hotel, great Raman shops within walking distance. Can easily walk to all shops in GINZA.
Séjour de 3 nuits en mai 2024
Réponse de 三井ガーデンホテル銀座プレミア くちこみ担当 le 7 mai 2024
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We are very happy to have you stay with us again. There are many restaurants in the neighborhood. If you have any requests when you stay with us, please feel free to contact us. Our entire staff will make every effort to cherish our encounters with our guests. We sincerely look forward to seeing you again. Mitsui Garden Hotel Ginza Premier Manager

10/10 Excellent

Eng Yew, Dublin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2024
Réponse de Front Office Manager le 22 mai 2024
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.We will continue to make every effort to provide our guests with even greater satisfaction.Certainly hope you will choose to stay with us again on your next visit to Tokyo.

10/10 Excellent

GENNADIY NIKOLAYEVIC

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had a really great time in Japan. The hotel and staff were awesome.
Séjour de 6 nuits en avril 2024
Réponse de 三井ガーデンホテル銀座プレミア くちこみ担当 le 30 avr. 2024
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. I am relieved to read that you had a pleasant stay with us. I would like to thank you again. We would like to thank you from the bottom of our hearts for the great compliments you have given to our staff. Your warm words are the greatest encouragement and pleasure for our staff. We will continue to do our best to meet and exceed your expectations. We all look forward to welcoming you again.Mitsui Garden Hotel Ginza PremierManager

10/10 Excellent

Minoru

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de 三井ガーデンホテル銀座プレミア  宿泊支配人 le 28 avr. 2024
この度は三井ガーデンホテル銀座プレミアにご宿泊いただきまして誠にありがとうございます。またご滞在後に感想をお寄せいただきましたこと重ねて御礼申しあげます。これからも安心して快適にご滞在いただき「記憶に残るホテル」となれるよう一層のサービス向上に努めてまいります。ぜひ今後ともご愛顧を賜りたくお願い申しあげます。またのお越しをスタッフ一同、心よりお待ち申し上げております。

10/10 Excellent

Madhvi

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful stay for our family on all counts. You can't go wrong with this hotel. Room was spacious and super clean and well equipped. Very close to all shopping/dinning and access to station. Will definitely choose next time too.
Séjour de 4 nuits en avril 2024
Réponse de 三井ガーデンホテル銀座プレミア くちこみ担当 le 25 avr. 2024
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. I am relieved to read that you had a pleasant stay with us. I would like to thank you again. We are pleased to hear that you enjoyed the easy access to Tsukiji, Ginza, and Shimbashi, all of which are within walking distance of the hotel. We will continue to improve our services to ensure your satisfaction with our hotel. We look forward to serving you again. Mitsui Garden Hotel Ginza Premier Manager

10/10 Excellent

??

Séjour de 1 nuit en avril 2024
Réponse de 三井ガーデンホテル銀座プレミア  宿泊支配人 le 22 mai 2024
この度は三井ガーデンホテル銀座プレミアにご宿泊いただきまして誠にありがとうございます。またご滞在後に感想をお寄せいただきましたこと重ねて御礼申しあげます。これからも安心して快適にご滞在いただき「記憶に残るホテル」となれるよう一層のサービス向上に努めてまいります。ぜひ今後ともご愛顧を賜りたくお願い申しあげます。またのお越しをスタッフ一同、心よりお待ち申し上げております。

10/10 Excellent

Mike

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All around great hotel!
Séjour de 5 nuits en février 2024
Réponse de 三井ガーデンホテル銀座プレミア くちこみ担当 le 22 avr. 2024
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. I am relieved to read that you had a pleasant stay with us. Thank you again for your kind attention. All of our staff will continue to make every effort to make the hotel a favorite of our guests, and we look forward to your continued patronage. Mitsui Garden Hotel Ginza Premier Room Manager

10/10 Excellent

alberto

Voyage en famille avec de jeunes enfants, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very much what I expected
Séjour de 2 nuits en mars 2024
Réponse de 三井ガーデンホテル銀座プレミア くちこみ担当 le 22 avr. 2024
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We are glad to read with a sense of relief that you had a pleasant stay with us during your stay. Your warm words are the greatest encouragement and pleasure for our staff. We will continue to strive for further improvement of our services so that we can provide you with a safe and comfortable stay and make our hotel "unforgettable. We look forward to your continued patronage. Mitsui Garden Hotel Ginza Premier Room Manager

6/10 Satisfaisant

AMEL

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 8 nuits en avril 2024
Réponse de Front Office Manager le 28 avr. 2024
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to send us your feedback after your stay.We will continue to make every effort to provide our guests with even greater satisfaction.Certainly hope you will choose to stay with us again on your next visit to Tokyo.

10/10 Excellent

Henok

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent with great staff!
Séjour de 1 nuit en avril 2024
Réponse de 三井ガーデンホテル銀座プレミア くちこみ担当 le 26 avr. 2024
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We are glad to read with a sense of relief that you had a pleasant stay with us during your stay. Your warm words are the greatest encouragement and pleasure for our staff. We will continue to make every effort to meet and exceed your expectations in the future. Mitsui Garden Hotel Ginza Premier Manager

10/10 Excellent

Kazunori

Séjour de 2 nuits en avril 2024
Réponse de 三井ガーデンホテル銀座プレミア  宿泊支配人 le 4 mai 2024
この度は三井ガーデンホテル銀座プレミアにご宿泊いただきまして誠にありがとうございます。またご滞在後に感想をお寄せいただきましたこと重ねて御礼申しあげます。お客様との出会いを大切に、スタッフ一同努めてまいります。またお目にかかれます日を、心よりお待ち申し上げております。

4/10 Médiocre

Madison

Voyage en couple
Les points forts : Personnel et service et équipements
Les points faibles : Propreté
When I entered the building the lobby was very clean and nice looking and I was greeted by staff very politely so I was a little disappointed when arriving to my room. I paid for a room with a view of Tokyo Tower however, only the bathroom had that view. Even though the room had nice quality, it was not clean. There was dirt, smudges, and fingerprints all over the place. The bathroom had mildew growing in multiple places, and the vents had yellow grime all over. I understand why prices are so high due to the area this hotel is in however with the overall of uncleanliness I do not think it was worth it.
Séjour de 1 nuit en avril 2024
Réponse de Front Office Manager le 13 avr. 2024
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.The room you are staying in is a Superior View Bathroom Queen Room, 23.2 square meters in size.As the name "View Bath" suggests, Superior View Bath Queen Rooms offer a view from the bathroom.We apologize for any discomfort you may have experienced regarding the cleaning.We would have checked every corner of the room prior to your arrival and made preparations, but we are acutely aware that this check was inadequate.We will strengthen our inspections during the cleaning process to prevent this from happening again in the future.We sincerely apologize for any inconvenience this may cause, and would appreciate the opportunity to make up for it.We hope to have the opportunity to welcome you back in the future.

6/10 Satisfaisant

Stephen

Voyage en couple
Les points forts : Équipements
Nice location and staff. Very small room. Hall and room carpet dirty. Mold in shower tile. Wallpaper peeling.
Séjour de 2 nuits en avril 2024
Réponse de Front Office Manager le 13 avr. 2024
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.Our hotel is located within a 5-minute walk from the nearest Shimbashi station and close to Ginza's Chuo-dori Avenue, Kabuki-za Theater, and Tsukiji Market.The hotel is also surrounded by convenience stores and drugstores, which are very popular among our guests.We would like to express our sincere appreciation for your kind words about our staff.We apologize for any discomfort you may have experienced regarding the cleaning.We would have checked every corner of the room prior to your arrival and made preparations, but we are acutely aware that this check was inadequate.We will strengthen our inspections during the cleaning process to prevent this from happening again in the future.We sincerely apologize for any inconvenience this may cause, and would appreciate the opportunity to make up for it.We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Henry

Séjour de 3 nuits en avril 2024
Réponse de Front Office Manager le 1 mai 2024
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to send us your feedback after your stay.We will continue to make every effort to provide our guests with even greater satisfaction.Certainly hope you will choose to stay with us again on your next visit to Tokyo.

10/10 Excellent

Richard

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fabulous
Séjour de 1 nuit en avril 2024
Réponse de 三井ガーデンホテル銀座プレミア くちこみ担当 le 24 avr. 2024
Thank you very much for choosing Mitsui Garden Hotel Ginza Premier from among many hotels. We would also like to thank you for taking time out of your precious time to write this message. Our entire staff will continue to strive to meet and exceed your expectations. We look forward to welcoming you again. Mitsui Garden Hotel Ginza Premier Manager

10/10 Excellent

Luis, Tucson

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean, quiet, well maintained. 10 minute walk to two metro stations and main shopping street. Conveniece store just outside of entrance was great for picking up breakfast everyday since we did not eat at the hotel restaurant.
Séjour de 4 nuits en mars 2024
Réponse de Front Office Manager le 30 mars 2024
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.Our hotel is located within a 5-minute walk from the nearest Shimbashi station and close to Ginza's Chuo-dori Avenue, Kabuki-za Theater, and Tsukiji Market.The hotel is also surrounded by convenience stores and drugstores, which are very popular among our guests.Certainly hope you will choose to stay with us again on your next visit to Tokyo.

10/10 Excellent

Jonathan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved this hotel. Friendly staff and service. This hotel was central to metros,food and shopping. Will recommend to others. Thank you!
Séjour de 4 nuits en mars 2024
Réponse de Front Office Manager le 30 mars 2024
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.Our hotel is located within a 5-minute walk from the nearest Shimbashi station and close to Ginza's Chuo-dori Avenue, Kabuki-za Theater, and Tsukiji Market.The hotel is also surrounded by convenience stores and drugstores, which are very popular among our guests.We would like to express our sincere appreciation for your kind words about our staff.Certainly hope you will choose to stay with us again on your next visit to Tokyo.

10/10 Excellent

Elenor

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and calm but a bit far from train station
Séjour de 1 nuit en mars 2024
Réponse de Front Office Manager le 30 mars 2024
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.We will continue to make every effort to provide our guests with even greater satisfaction.Certainly hope you will choose to stay with us again on your next visit to Tokyo. Best Regards,

6/10 Satisfaisant

ChaoHua

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Good but too tiny
Séjour de 4 nuits en mars 2024
Réponse de Front Office Manager le 30 mars 2024
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.We also have rooms of 30 or 40 square meters. Please consider us for your next stay.We will continue to make every effort to provide our guests with even greater satisfaction.Certainly hope you will choose to stay with us again on your next visit to Tokyo. Best Regards,

10/10 Excellent

Michelle

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean room. Location was excellent close train stations and convenience store.
Séjour de 5 nuits en mars 2024
Réponse de Front Office Manager le 30 mars 2024
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.Our hotel is located within a 5-minute walk from the nearest Shimbashi station and close to Ginza's Chuo-dori Avenue, Kabuki-za Theater, and Tsukiji Market.The hotel is also surrounded by convenience stores and drugstores, which are very popular among our guests.Certainly hope you will choose to stay with us again on your next visit to Tokyo. Best Regards, Front manager

10/10 Excellent

Vivian

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room is big , clean and has a nice view. Staffs are very friendly and helpful. The breakfast buffet is excellent.
Séjour de 3 nuits en février 2024
Réponse de Front Office Manager le 10 mars 2024
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.We are glad to hear that you were satisfied with your stay.We would like to thank you from the bottom of our hearts for the great compliments you have given to our staff.Certainly hope you will choose to stay with us again on your next visit to Tokyo.

10/10 Excellent

sudip

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de Front Office Manager le 7 mars 2024
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.We will continue to make every effort to provide our guests with even greater satisfaction.Certainly hope you will choose to stay with us again on your next visit to Tokyo

8/10 Bien

Evelyn, Honolulu

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved the location. Taxis were always available with easy access. Generous mini bar. Lots of restaurants and shopping within walking distance. Several things we did not like, including lack of a desk, small room, view of skytower via toilet, and there was never a night we could reserve dinner, though we stayed 4 nights. Highly recommend.
Séjour de 4 nuits en février 2024
Réponse de Front Office Manager le 7 mars 2024
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.Our hotel is located within a 5-minute walk from the nearest Shimbashi station and close to Ginza's Chuo-dori Avenue, Kabuki-za Theater, and Tsukiji Market.The hotel is also surrounded by convenience stores and drugstores, which are very popular among our guests.The room you stayed in this time is a Superior View Bath Queen, a 23.2 room type. Tables are available for other room types.We also have rooms of 30 or 40 square meters. Please consider us for your next stay.We are very sorry that you were not satisfied with the restaurantWe will share your comments with our restaurant staff.We sincerely apologize for any inconvenience this may cause, and would appreciate the opportunity to make up for it.We hope to have the opportunity to welcome you back in the future.

8/10 Bien

takamichi

Voyage en famille
銀座と築地の間なので、駅も近く観光にも仕事にも良いと思います。コンビニも一階にあり、便利です。部屋は広くありませんが、窓からの眺めは良いです。ただし、メンテナンスはもう少し、丁寧であっても良いと思います。
Séjour de 1 nuit en février 2024
Réponse de 三井ガーデンホテル銀座プレミア  宿泊支配人 le 29 févr. 2024
この度は三井ガーデンホテル銀座プレミアにご宿泊いただきまして誠にありがとうございます。またご滞在後に感想をお寄せいただきましたこと重ねて御礼申しあげます。私共のホテルは最寄りの新橋駅から徒歩5分圏内に位置し、銀座の中央通りや歌舞伎座、築地市場にも近い場所にございます。築地や銀座、新橋が徒歩圏内でありどちらの方面へお出掛けになるにもアクセスの良さは皆様にご好評いただいております。また、お部屋の大きな窓から眺望をお楽しみいただける客室は、私共のホテルの強みのひとつでございます。お部屋のメンテナンスに関しまして、ご不快の念をお掛けしてしまい、大変申し訳ございませんでした。お客さまの目線に立った確認を徹底するよう清掃スタッフへの指導教育に尽力してまいります。これからも安心して快適にご滞在いただき「記憶に残るホテル」となれるよう一層のサービス向上に努めてまいります。ぜひ今後ともご愛顧を賜りたくお願い申しあげます。またのお越しをスタッフ一同、心よりお待ち申し上げております。

10/10 Excellent

James, arlington

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My 2nd time staying here in the past year ... excellent staff, clean hotel, terrific location -- lots of good restaurants and stores nearby.
Séjour de 4 nuits en février 2024
Réponse de Front Office Manager le 29 févr. 2024
hank you very much for your continued patronage of Mitsui Garden Hotel Ginza Premier. Thank you again for taking the time to give us your feedback.We would like to thank you from the bottom of our hearts for the great compliments you have given to our staff.Your warm words are a great encouragement and pleasure for our staff.Our hotel is located within a 5-minute walk from the nearest Shimbashi station and close to Ginza's Chuo-dori Avenue, Kabuki-za Theater, and Tsukiji Market.The hotel is also surrounded by convenience stores and drugstores, which are very popular among our guests.Certainly hope you will choose to stay with us again on your next visit to Tokyo.

6/10 Satisfaisant

Yvonne

Voyage en couple
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Room was so small even for two people we were tripping over each other. No where to even put luggage.
Séjour de 1 nuit en février 2024
Réponse de Front Office Manager le 29 févr. 2024
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.We regret that you are not satisfied with your room.We also have rooms of 30 or 40 square meters. Please consider us for your next stay.We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 2 nuits en février 2024

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de Front Office Manager le 26 févr. 2024
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.We will continue to make every effort to provide our guests with even greater satisfaction.Certainly hope you will choose to stay with us again on your next visit to Tokyo.

10/10 Excellent

Norikazu

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024

10/10 Excellent

reynaldo, jr, Makati

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Aside from small towels and very thin toilet paper this place is ideal for me. Close to golf stores and shopping area
Séjour de 7 nuits en février 2024
Réponse de Front Office Manager le 22 févr. 2024
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.Our hotel is located within a 5-minute walk from the nearest Shimbashi station and close to Ginza's Chuo-dori Avenue, Kabuki-za Theater, and Tsukiji Market.The hotel is also surrounded by convenience stores and drugstores, which are very popular among our guests.Certainly hope you will choose to stay with us again on your next visit to Tokyo.

4/10 Médiocre

Patrick

Séjour de 5 nuits en février 2024
Réponse de Front Office Manager le 26 févr. 2024
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.We will continue to make every effort to provide our guests with even greater satisfaction.Certainly hope you will choose to stay with us again on your next visit to Tokyo.

2/10 Horrible

Xiang

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en février 2024
Réponse de Front Office Manager le 26 févr. 2024
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.We will continue to make every effort to provide our guests with even greater satisfaction.Certainly hope you will choose to stay with us again on your next visit to Tokyo

10/10 Excellent

Tsutomu

Séjour de 1 nuit en février 2024
Réponse de 三井ガーデンホテル銀座プレミア 宿泊支配人 le 6 avr. 2024
この度は三井ガーデンホテル銀座プレミアにご宿泊いただきまして誠にありがとうございます。またご滞在後に感想をお寄せいただきましたこと重ねて御礼申しあげます。今後もご期待にお応えし、またご期待以上の接客をご提供できるよう、スタッフ一同努めてまいります。またのお越しをスタッフ一同、心よりお待ち申し上げております。

10/10 Excellent

Mary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
In the heart of Ginza. Very walkable safe area. Easy to get to trains with luggage
Séjour de 3 nuits en février 2024
Réponse de Front Office Manager le 22 févr. 2024
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.Our hotel is located within a 5-minute walk from the nearest Shimbashi station and close to Ginza's Chuo-dori Avenue, Kabuki-za Theater, and Tsukiji Market.The hotel is also surrounded by convenience stores and drugstores, which are very popular among our guests.Certainly hope you will choose to stay with us again on your next visit to Tokyo.

10/10 Excellent

Gairin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very clean great view and breakfast so good. Location ideal in Ginza
Séjour de 5 nuits en janvier 2024
Réponse de Front Office Manager le 22 févr. 2024
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.We are glad to hear that you were satisfied with the location, service, cleanliness, view and breakfast!We will continue to make every effort to provide our guests with even greater satisfaction.Certainly hope you will choose to stay with us again on your next visit to Tokyo.

10/10 Excellent

JEONG WOO

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Front Office Manager le 22 févr. 2024
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.We will continue to make every effort to provide our guests with even greater satisfaction.Certainly hope you will choose to stay with us again on your next visit to Tokyo

10/10 Excellent

Flavio

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super cool
Sempre incrível qdo fico nesse hotel !
Séjour de 2 nuits en février 2024
Réponse de Front Office Manager le 22 févr. 2024
Thank you very much for your continued patronage of Mitsui Garden Hotel Ginza Premier. Thank you again for taking the time to give us your feedback.We will continue to make every effort to provide our guests with even greater satisfaction.Certainly hope you will choose to stay with us again on your next visit to Tokyo. Best Regards, Front manager

8/10 Bien

Hiroki

•ビューバスの景色が曇って全然見えなかったので、曇りにくいガラスなどを使ってほしい。 •バスルームの床のタイルが清潔感が無かった。 •ロビーの東京タワーは最高だった。
Séjour de 1 nuit en février 2024

10/10 Excellent

HYEON SUB

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Front Office Manager le 22 févr. 2024
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.We will continue to make every effort to provide our guests with even greater satisfaction.Certainly hope you will choose to stay with us again on your next visit to Tokyo.