Dear Pierre, Greetings from MIMARU Tokyo Ueno East! Thank you very much for staying with us and leaving us a review here. And we apologize that if the train was noisy especially in the morning. We also have rooms that a little bit far from the train side, also, we can arrange guests into higher floor to avoid the noise if they required. We apologize again for the trouble and we look forward to meeting you again.

Dear Customer, Greeting from Mimaru Tokyo Ueno East.Thank you for choosing us during your stay in Japan.As you mentioned,it is noisy in the morning,sorry for you feeling it in the room, we have more sound-prevent windows for the rooms due to the similar comments we’d received, but recently we didn’t hear much about it. We will keep trying to work it out. Thank you for your valuable advice, we will take it into serious consideration.We hope to see you again the next time you are in Japan, either here or at one of our other locations throughout Tokyo and Kyoto.

Thank you for taking your precious time to review us. We hope we could host you again here or at other MIMARUs in Tokyo and Kyoto.

Dear Gianna, Greetings from MIMARU Tokyo Ueno East! Thank you very much for choosing to stay with us and leaving us a warm feedback here. We are really happy by reading your comment and it definitely inspires us to do better in the future. We are an apartment hotel targeting families and groups, so that we would like to provide a spacious space for all the guests. Moreover, our staffs would like to offer our help on guest's daily life and recommend the best routine for sightseeing or the restaurants near us. It is our honor to serve you this time and hope that you and your family enjoyed the whole stay and the trip. We look forward to meeting you again in the future :) Merci!

Dear guest, thank you for staying with us and for taking a time to write a value review. Our hotel provides the light cleaning (garbage disposal, towel exchange, toilet paper replenishment) and for the 4th & 7th day, we will add the vacuum cleaning and bed making. For the air conditioner, to avoid leakage we recommend the temperature setting at around 23 degrees Celsius. The dryer normally takes 30minutes but in case that there are a lot of clothes, or the clothes are quite thick, it may take 50-60minutes. Once again, thank you for choosing to stay with us and for writing a value review for the futher improvement. Best Regards, MIMARU Tokyo Ueno East

Dear Guest,Greetings from MIMARU TOKYO UENO EAST.Thank you for your time to give us the review.We are all so glad that you liked the hotel.We hope to see you again.Regards,MIMARU TOKYO UENO EASTFront Desk Team

Dear Guest, Warm greetings from MIMARU TOKYO UENO EAST. We do appreciate you choosing us for your stay.Thank you so much for taking your time to leaving us this valuable review. We are glad to know you are satisfied with your stay here with us and are more than happy to hear you had a good time here. Looking forward to welcoming you again here at MIMARU TOKYO UENO EAST in the future.Best Regards,MIMARU TOKYO UENO EAST

Dear John,Warm greetings from MIMARU Ueno East.We would like to sincerely thank you for taking the time to share your impression of your stay.About our cleaning, as stated on our official website and all affiliated sites, we are an Apartment style hotel which means, that we have miminal daily room cleaning services. As explained at check in, our daily cleaning includes changing towels, trash, and toilet paper, and after three days we also do bed cleaning and vacuuming. We understand that this is different than most hotels, but as it is our hotel style and listed on our affiliated websites we thank you for your understanding.We once again thank you for your kind words and will keep doing our best to provide our best service that we can. We hope you will choose MIMARU again in the future.Best regards,MIMARU Tokyo Ueno EastFront Desk Team

Dear guest,Thank you for your feedback! We hope you enjoy staing with us at MIMARU hotel. If there is anything we can improve to meet your expectation, please feel free to contact us anytime. We are looking forward to welcoming you again.Best regards.

Dear Tomoko,Warm greetings from MIMARU Tokyo Ueno East.We would like to sincerely thank you for taking the time to share your impression of your stay! We sincerely apologize if you were not satisfied with your stay. If you could have informed us that the bath faucet was weak, we could have assisted you in any way. Also, for the railroad noise, we sincerely apolgize if we couldn't help it. Lastly, we will increase our quality of the cleaning system, thank you for your advice! Once again, thank you for choosing to stay with us and we hope to host you again.MIMARU TOKYO UENO EAST. Front Desk Team

Dear Jenny,Greetings from MIMARU TOKYO UENO EAST.Tahnk you very much for taking your time to write such a lovely review for us.We are all so grateful to hear that you liked our room and the service.We hope to see you again.Regards,MIMARU TOKYO UENO EASTFront Desk Team

Dear Guest, Thank you for staying with us and leaving us a great review. We are so glad to know that you are satisfied with hotel room.We hope you enjoyed your stay during your trip in Japan with us. Once again, thank you for choosing to stay with us and we hope to host you again at MIMARU TOKYO UENO EAST. Front Desk Team

Greetings from MIMARU Tokyo Ueno East, thank you for staying with us and thank you for leaving us a review. Our staff appreciates your kind words about the cleanliness of our hotel.We wish to see you again in the future! Best Regards,

Greetings from MIMARU Tokyo Ueno East, thank you for staying with us and thank you for leaving us a review. Dear Guest,Thank you for choosing MIMARU TOKYO UENO EAST. We would like to sincerely thank you for taking the time to share your impression of your stay. We are glad that you are satisfied with our hotel.We look forward to having you again.

Dear Guest,Thank you for choosing MIMARU TOKYO UENO EAST. We would like to sincerely thank you for taking the time to share your impression of your stay. We are glad that you are satisfied with our hotel.We look forward to having you again.

Dear Guest ,Thank you for staying with us and leaving us a great review. As you mentioned, our hotel is near Ueno Station so it is easy to get anywhere you would like to go.The rooms of the hotel are designed spaciously so that you can relax as if you were at home. We look forward to meeting you again.

Greetings from MIMARU Tokyo Ueno East, thank you for staying with us and thank you for taking time to leave us a review. It is great to hear that our rooms were for your liking and that you find us an ideal accommodation for families with young children. Of course, we feel sorry that the area did not meet all your requirements this time, but we hope to welcome you back again in the future! Best Regards, MIMARU Tokyo Ueno East Front Desk Team

Dear guest,Thank you so much for awarding us a perfect 5/5 rating! We are thrilled to hear that you had a fantastic experience at our hotel. It's our pleasure to provide excellent service, and we're delighted that you enjoyed your stay. Your positive feedback means a lot to us, and we look forward to welcoming you back for another wonderful experience.

Dear Guest,Thank you for staying with us and leaving us a great review.Regarding to the air conditioner, you can just adjust the air pressure level by the remote, according to your wish.Our cleaning policy is: Everyday we do the regular cleaning which includes(change the toilet paper, towels and trash)Every 4th day we will do the stay cleaning which includes (reguler cleaning+ bed making and vaccuming) Every 10 days we will dofull cleaning which inclues everything.And it is also mentioned in our websites.And for the T-shirt,we are sorry that we cound not found it from your room, as we have searched in your room, we have not found it and also we have confirmed with our cleaning staff and they also didnt found it in your room.And in case if we found any items from the guests room then we will keep it in the front office and our cleaning teams have not those types of bad records regarding to the left or forgetton items of the guest.And we would like to mention you that our hotel is just 4-5min walk from the ueno station if you take the Iriya exit so that you should not have to walked for the long time.Lastly, we have several hotels in Tokyo so that you can choose the best one which is helpful for you to make the movement to your next destination, Hope this will help you.Once again, thank you for choosing to stay with us and we hope to host you again at MIMARU TOKYO UENO EAST.

Dear guest, Thank you for staying with us and leaving this nice review!.We are happy to hear that you were having a great time in MIMARU and Ueno!We hope we can see you again in the future!Best Regards,MIMARU TOKYO UENO EAST　Front Desk Team

Dear Guest ,Thank you so much for staying at our hotel, and for your review. We're happy to hear that our staff could help make your stay a pleasant one. Our front desk staff are always available to help our guests with anything they may need. and we hope to see you again! Best RegardsMimaru Tokyo Ueno East

Dear Guest, Thank you for staying with us and leaving us a great review. We are so glad to know that you are satisfied with our hotel. We hope you enjoyed your stay during your trip in Japan with us.Once again, thank you for choosing to stay with us and we hope to host you again at MIMARU TOKYO UENO EAST.

客人您好：謝謝客人的評語！我們很高興看到您喜歡我們的地點。希望下次能再次看到您！

Dear Valued GuestThank you for taking your time to rate your stay with us.We are thrilled to know you enjoyed your stay, and we ar elooking forward to welcoming you again.MIMARU Tokyo Ueno East

Dear Guest,Thank you for sharing your experience with us. We're thrilled to hear that you had a pleasant stay at our hotel. It's fantastic that you found our staff friendly and helpful, and that our accommodations met your standards of cleanliness and comfort. We're also glad to know that our convenient location near Ueno Station and convenience stores added to your overall convenience. We appreciate your feedback and look forward to serving you again on your next visit. Warm regards,

Dear Guest,Thank you for staying with us and leaving this kind review.We are happy to hear that you like our room and location.We hope we can see you again in the future!

Dear guest, Thank you for staying with us and leaving us this nice review.We are so happy to hear that you were having a good time in MIMARU! We hope we can see you again in the future!Best Regards,MIMARU TOKYO UENO EAST Front Desk Team

Thank you for sharing your feedback regarding your recent stay with us. We appreciate your positive recommendation and are glad to hear that you found the hotel convenient and nice! We are looking forward to welcoming you back in the future.

Dear guest, Thank you for staying with us and leaving us this nice review.　We are so happy to hear you like our hotel! We hope we can see you again in the future!

Dear guest, Thank you for staying with us and leaving us this nice review.We are so happy to hear that you were having a good time in MIMARU!We hope we can see you again in the future! Have a lovely day!

Thank you for taking your time to write this review! It's great to know that you and your kids enjoyed the Pokemon-themed room. We appreciate your feedback about our staff and location as well!We hope to welcome you back in the future! MIMARU Tokyo Ueno East

Dear guest, thank you so much for choosing to stay with us here at MIMARU Tokyo Ueno EAST, and for taking the time to share your feedback with us about your stay! Once again thank you for your review and hope we could host you again either at MIMARU TOKYO UENO EAST or at other MIMARUs in Tokyo, Kyoto, and Osaka when you visit Japan next time. MIMARU TOKYO UENO EAST Front Desk Team

Dear guest, Thank you for staying with us and leaving us this nice review.We are so happy to hear that you were having a good time in MIMARU!We hope we can see you again in the future!Best Regards,MIMARU TOKYO UENO EAST　Front Desk Team

Dear Valued GuestThank you for staying with us and thank you for taking your time to leave us this kind review.We are glad to hear that you enjoyed your stay and our staff are more than happy if they have been of any help.We are looking forward to meeting you.Best regards,MIMARU Tokyo Ueno East

Dear Valued GuestThank you for staying with us and thank you for taking your time to review your stay.We apologized that for any inconvenience you felt during your stay.Our rooms are non-smoking and the smoking room is outside of the building, however, we take your opinion in to serious consideration and will conduct a thorough investigation for the smoking smell in the hall.We try our best to provide a better experience next time you stay with us.Best regards,MIMARU Tokyo Ueno East

Dear Guest,Thank you very much for staying with MIMARU Tokyo Ueno EAST and for your feedback. We are really happy to know that you were statisfied with your stay. We have other branch in Kyoto and Osaka and hope can meeting you again.

Dear Valued GuestThank you for staying with us.Thank you for taking your time and rating your stay.We are glad to hear you enjoyed your stay.We are looking forward to seeing you again.Best regards,MIMARU Tokyo Ueno East

Dear Guest,Thank you for staying with us and leaving us this precious review! We are so happy to hear you enjoyed your stay! We hope we can see you again in the future!Best Regards,MIMARU TOKYO UENO EAST　Front Desk Team

Dear Valued GuestThank you for taking your time and leaving us this nice review.We are thrilled to hear you enjoyed your stay!Our staff are more than happy if they have been of any help.We are looking forwar to seeing you again.Best regards,MIMARU Tokyo Ueno East

Dear GuestThank you so much for taking your time to leave us your kind review.We are honored to know you enjoyed your stay.Our staff are thrilled to hear they have been oif any help.We are looking forward to meeting you again.Best regards,MIMARU Tokyo Ueno East

この度はMIMARU東京上野EASTをお選び頂きありがとうございました。またご丁寧にご感想をお寄せいただきまして重ねてお礼申し上げます。フロントスタッフのサービスについて、お褒めの言葉を頂き何よりでございます。これからもお客様のご満足頂けるようにサービスを目指していきます：）お客様の次のお越しがもっと幸せな経験になれるように全力で頑張ります。是非、東京にお越しの際はお気軽にお越しくださいませ。

Thank you for choosing to stay MIMARU TOKYO UENO EAST and giving us your valuable review point! We are glad that you enjoyed staying with us.Again, thank you so much, and we are looking forward to welcoming you again!

Dear Maria Rowena, Thank you so much for choosing to stay with us here at MIMARU Tokyo Ueno EAST, and for taking the time to share your feedback with us about your stay! We are happy to hear that you enjoyed your experience with us. As you mentioned, our hotel is apartment style hotel with spacious rooms which have a fully equipped kitchen so our guest would feel like home staying with us. Once again thank you for your review and hope we could host you again either at MIMARU TOKYO UENO EAST or at other MIMARUs on Tokyo and Kyoto and Osaka when you visit Japan next time. MIMARU TOKYO UENO EAST Front Desk Team

Dear Marc, Thank you so much for choosing to stay with us here at MIMARU Tokyo Ueno EAST, and for taking the time to share your feedback with us about your stay! Our hotel is apartment hotel which has spacious room included kitchen and we hope our guest would feel at home when staying with us. The hotel location is near UENO JR&Keisei Line Station, and has a close distance to convenience stores and supermarkets. Once again thank you for your review and hope we could host you again either at MIMARU TOKYO UENO EAST or at other MIMARUs on Tokyo and Kyoto and Osaka when you visit Japan next time.

Dear Keith,Thank you for staying with MIMARU TOKYO UENO EAST.We are glad to hear that you had a pleasant stay and appreciate for taking your time to share experience of your stay with us. Once again thank you for your review and hope we could host you again either at MIMARU TOKYO UENO EAST or at other MIMARUs on Tokyo, Kyoto and Osaka when you visit Japan next time.

Dear Jesse,Thank you so much for choosing to stay with us, and taking your precious time to share your feedback of your stay. We're grateful for your compliment about our room. Our hotel is apartment hotel which has spacious room included kitchen and we hope our guest would feel at home when staying with us. As you mentioned, our hotel is near UENO JR&Keisei Line Station, and has a close distance to convenience stores and supermarkets. Once again thank you for your review and hope we could host you again either at MIMARU TOKYO UENO EAST or at other MIMARUs on Tokyo and Kyoto and Osaka when you visit Japan next time.

Dear GUEST, thank you for staying with us and for taking a time to write a nice review. We are so glad to know that you are satisfied with our hotel, and we are happy to hear that our staff could help to make your stay a pleasant one. We look forward to having you again in Japan! Once again, thank you for choosing to stay with us and for writing a wonderful comment.Best Regards, MIMARU Tokyo Ueno East Front desk team

Dear Guest,Warm greetings from MIMARU TOKYO UENO EAST and thank you so much for giving us such a previous review!As you mentioned, out hotel is apartment style hotel and was newly built in 2018.We appreciate that you are satisified of the layout and space of our room.We are sorry that our location makes you feel confused. we should have guided you so that you may find us easier.Our hotel is closed to JR Ueno Station, from Iriya Exit only 3 minutes for walking. And for Metro ueno Station, it takes 7 minutes. And we would like to introduce the routes to some main restaurants next time.Our apology again for we did not guide you specifically.Once again, thank you so much for taking you time and sharing your review here.We are looking forward to seeing you some day!Best Regards,

Dear guestThank you for staying with us.We are happy to recieve your review.Thank you again we look forward to seeing you when you come to Tokyo in next time !MIMARU TOKYO UENO EAST