Avis sur APA Hotel Shinjuku Gyoemmae
APA Hotel Shinjuku Gyoemmae
2-2-8 Shinjuku, Shinjuku, Tokyo, Tokyo-to
Avis
8,4
Très bien
8,8/10
Propreté
8,8/10
Personnel et service
8,6/10
Équipements
8,4/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
27 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 8 nuits en février 2024
Réponse de Ouchi / Receptionist le 27 févr. 2024
Thank you very much for staying at APA Hotel〈SHINJUKU-GYOEMMAE〉 among many hotels.All of us at APA are very pleased to receive your compliments on the cost of your stay.Thank you very much.Next time you visit Shinjuku again, please do not hesitate to use our hotel again.All of us at the hotel look forward to serving you again next time you visit Shinjuku.Thank you very much for your valuable feedback.
6/10 Satisfaisant
Monika
Voyage en famille
1 févr. 2024
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Monika
Séjour de 8 nuits en janvier 2024
Réponse de Receptionist Yamashita le 2 févr. 2024
Thank you for staying at APA Hotel 〈Shinjuku-Gyoemmae〉.Thank you for taking time out of your busy schedule to write this review.We will continue to make improvements to make your stay with us even better.We look forward to welcoming you back to our hotel.
8/10 Bien
Voyageur vérifié
17 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 7 nuits en décembre 2023
Réponse de Okuhara / Receptionist le 19 déc. 2023
Thank you very much for choosing APA Hotel Shinjuku-Gyoenmae. We are glad to hear that you had a pleasant stay with us. We sincerely look forward to welcoming you again.
6/10 Satisfaisant
Karine
Voyage en groupe
16 déc. 2023
Les points forts : Propreté, personnel et service, équipements
Karine
Séjour de 4 nuits en novembre 2023
Réponse de Okuhara / Receptionist le 19 déc. 2023
Thank you very much for choosing APA Hotel Shinjuku-Gyoenmae. Also. Thank you very much for taking time out of your precious time to write a review. We sincerely look forward to welcoming you again.
10/10 Excellent
REMY
Voyage en famille
14 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
REMY
Séjour de 2 nuits en novembre 2023
Réponse de Ouchi / Receptionist le 15 nov. 2023
Thank you very much for staying at APA Hotel〈SHINJUKU-GYOEMMAE〉 out of many hotels.All of our staff members are very happy to receive your high evaluation.thank you very much.Next time you come to Shinjuku, please use our hotel.All of our staff members look forward to seeing you.Thank you very much for your valuable feedback.
10/10 Excellent
Maurin
30 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic Stay and VERY HELPFUL STAFF
Maurin
Séjour de 6 nuits en octobre 2023
Réponse de Takebayashi/Receptionist le 30 oct. 2023
Thank you very much for choosing APA Hotel Shinjuku-Gyoenmae.We are very pleased to hear that you were satisfied with our staff and the location of our hotel during your stay. We will strive to further improve our services based on your feedback.We look forward to serving you the next time you are in the Shinjuku area.We look forward to welcoming you to our hotel.
6/10 Satisfaisant
Voyageur vérifié
29 oct. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Voyageur vérifié
Séjour de 4 nuits en octobre 2023
Réponse de Takebayashi/Receptionist le 30 oct. 2023
Thank you very much for choosing APA Hotel Shinjuku-Gyoenmae.All of us at APA Hotel Shinjuku-Gyoenmae are pleased to hear that you gave us a high evaluation of our facilities and location.As you mentioned, our hotel has many convenience stores and restaurants nearby, which are well received by many guests.We also apologize for not being able to meet your expectations regarding the bathroom mirror and view. We also apologize for the inconvenience caused by the crowded front desk. We will share your comments with our entire staff and make every effort to improve.Thank you very much for your valuable feedback.We look forward to welcoming you back to our hotel again.
10/10 Excellent
VALERIE
Voyage en famille
1 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
VALERIE
Séjour de 1 nuit en août 2023
Réponse de Yasunaga/Reception le 1 sept. 2023
Thank you very much for staying with us at APA HOTEL〈SHINJUKU-GYOEMMAE〉and your kind review. If you have any opportunity to visit Japan, we certainly look forward to welcoming you back.
10/10 Excellent
Voyageur vérifié
21 juil. 2023
Voyageur vérifié
Séjour de 2 nuits en juillet 2023
Réponse de Receptionist Murakami le 21 juil. 2023
Thank you for choosing APA Hotel Shinjuku-Gyoemmae.All of us at APA Hotel Shinjuku-Gyoemmae are very pleased to receive your high evaluation.We will do our best to continue to receive high evaluations from our staff in the future.Thank you very much for taking the time to write a review of our hotel.We sincerely look forward to welcoming you again.Receptionist Murakami
8/10 Bien
Florence
Voyage d’affaires
13 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Florence
Séjour de 4 nuits en juillet 2023
Réponse de Tamura / Reception le 14 juil. 2023
Thank you very much for staying with us at APA HOTEL〈SHINJUKU-GYOEMMAE〉. We truly appreciate your warm review, we were honored to have you at our hotel. We hopefully serve you again in the near future.
10/10 Excellent
Eva
Voyage en couple
28 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Eva
Réponse de Takahashi/Receptionist le 29 avr. 2023
Thank you very much for staying with us at APA HOTEL〈SHINJUKU-GYOEMMAE〉.Thank you for your kind review about our staff. We are truly honored to have your warm words and it has been our motivation every time. We believe that there are many more things which we are able to make better, so that we try to improve and provide better service for our valued guests.We truly look forward to welcoming you back in the near future.
6/10 Satisfaisant
Jean-Emmanuel
15 avr. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Déçu.
Jean-Emmanuel
Séjour de 5 nuits en avril 2023
Réponse de Yasunaga/Receptionist le 16 avr. 2023
Thank you very much for staying with us at APA HOTEL〈SHINJUKU-GYOEMMAE〉. We truly appreciate your warm review, we were honored to have you at our hotel. We hopefully serve you again in the near future.
10/10 Excellent
Adam
26 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Adam
Séjour de 4 nuits en mai 2024
Réponse de Ouchi / Receptionist le 26 mai 2024
Thank you very much for staying at APA Hotel〈SHINJUKU-GYOEMMAE〉 among many hotels.All of us at APA Hotel are very pleased to receive your compliments on our location and surrounding facilities.Thank you very much.We hope that you will use our hotel again the next time you visit Shinjuku.All of us at the hotel look forward to serving you again.Thank you very much for your valuable feedback.
10/10 Excellent
Yi hung
26 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yi hung
Séjour de 4 nuits en mai 2024
Réponse de 接待员 大内 le 26 mai 2024
感谢您在众多酒店中选择入住 APA 酒店。正如您所提到的,我们酒店的地下室也有客房,但没有景观。不过,这些客房靠近公共浴室,因此很受客人欢迎。如果您有机会再次入住我们的酒店,请与我们联系,我们接受您的要求,但并不保证一定能满足您的要求。非常感谢您的宝贵意见。
10/10 Excellent
Jason
26 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jason
Séjour de 2 nuits en mai 2024
Réponse de Ouchi / Receptionist le 26 mai 2024
Thank you very much for staying at APA Hotel〈SHINJUKU-GYOEMMAE〉 among many hotels.We are very pleased to receive your compliments on our facilities, cleanliness, and location including the surrounding facilities.Thank you very much.We hope that you will use our hotel again the next time you visit Shinjuku.All of us at the hotel look forward to serving you again.Thank you very much for your valuable feedback.
10/10 Excellent
Kristin
24 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kristin
Séjour de 5 nuits en mai 2024
Réponse de Tamura / Reception le 25 mai 2024
Thank you very much for staying with us at APA HOTEL〈SHINJUKU-GYOEMMAE〉and your kind review. If you have any opportunity to visit Japan, we certainly look forward to welcoming you back.
8/10 Bien
Joseph
Voyage en couple
24 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Joseph
Séjour de 5 nuits en mai 2024
Réponse de Yamada / Receptionist le 24 mai 2024
Thank you for your kind review and even more for your stay with us.Our hotel is very rare to have a Grand Spa in Central Tokyo. If you are staying at our hotel, you can use it for free. It opens from 15:0024:00, 6:0010:00 twice in one day. The Grand Spa will surely heal your body from your busy daily life. We truly look forward to welcoming you back in the near future.
8/10 Bien
ENRIQUE
Voyage en couple
24 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ENRIQUE
Séjour de 4 nuits en mai 2024
Réponse de Yamada / Receptionist le 24 mai 2024
Thank you very much for staying with us at APA HOTEL〈Shinjuku-Gyoemmae〉.Our location is quite convenient to access from the nearest station. The closest one is "Shinjuku Gyoemmae Station" (Exit 1), and it's a 1 minute walk. In addition, it is a 9 minute walk from the JR Shinjuku Station (Central East Exit). The accessiblity is very convenient to get around Tokyo for sightseeing, business and so on. We are very confident that we have a great reputation from our valued guests who had stayed with us.We truly look forward to welcoming you back in the near future.
8/10 Bien
Angela
Voyage en groupe
23 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Angela
Séjour de 12 nuits en mai 2024
Réponse de Yamada / Receptionist le 24 mai 2024
Thank you very much for your staying at APA HOTEL〈SHINJUKU-GYOEMMAE〉.Our location is quite convenient to access from the nearest station. The closest one is "Shinjuku Gyoemmae Station" (Exit 1), and it's a 1 minute walk. In addition, it is a 9 minute walk from the JR Shinjuku Station (Central East Exit). The accessiblity is very convenient to get around Tokyo for sightseeing, business and so on. We are very confident that we have a great reputation from our valued guests who had stayed with us.Thank you very much for your valuable feedback.
6/10 Satisfaisant
YIU FAN
Voyage en couple
22 mai 2024
Les points faibles : Équipements
YIU FAN
Séjour de 7 nuits en mai 2024
Réponse de Saito / Receptionist le 23 mai 2024
Thank you very much for staying with us at APA HOTEL〈Shinjuku-Gyoemmae〉.We are truly sorry for not being able to satisfy you.About the room size, our hotel is built in the point of view of how eco-friendly it is, so the rooms are compact in size. We are glad if you understand this point.We realized that we have to consider the USB charging outlet, because this is so much useful for all guests.Thank you very much for your valuable feedback, and we truly look forward to welcoming you back in the near future.
6/10 Satisfaisant
Renita
22 mai 2024
Les points faibles : Équipements
Renita
Séjour de 4 nuits en mai 2024
Réponse de Tamura / Reception le 22 mai 2024
Thank you for choosing APA Hotel Shinjuku Gyoenmae.We are very sorry to hear that you were not able to spend a comfortable stay in our rooms and other facilities during your stay.We will do our best to make your stay more comfortable in the future.Thank you very much for taking time out of your precious time to write us.
10/10 Excellent
Kwa
Voyage en couple
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kwa
Séjour de 5 nuits en mai 2024
Réponse de Saito / Receptionist le 21 mai 2024
Thank you very much for staying with us at APA HOTEL〈SHINJUKU-GYOEMMAE〉and your kind review.If you have any opportunity to visit Japan, we certainly look forward to welcoming you back.
10/10 Excellent
Rodolfo
Voyage en famille
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rodolfo
Séjour de 6 nuits en mai 2024
Réponse de Saito / Receptionist le 21 mai 2024
Thank you very much for staying with us at APA HOTEL〈Shinjuku-Gyoemmae〉.We are glad to hear that you were satisfied with our staff's service. We are truly honored to have such words from you. We are really grateful.We truly look forward to welcoming you back in the near future.
10/10 Excellent
Amardeep
Voyage d’affaires
19 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amardeep
Séjour de 5 nuits en mai 2024
Réponse de Takebayashi/Receptionist le 19 mai 2024
Thank you for choosing APA Hotel Shinjuku-Gyoenmae.All of us at APA Hotel Shinjuku Gyoenmae are very pleased to hear your kind words of praise regarding our hotel's location.As you mentioned, our hotel is located about a 1-minute walk from the nearest station, Shinjuku-Gyoenmae Station, and JR Shinjuku Station is about a 15-minute walk away, which has been well received by many of our guests.We hope you will stop by our hotel next time you are in the Shinjuku area. We look forward to welcoming you back to our hotel.
10/10 Excellent
Nathaniel
18 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nathaniel
Séjour de 2 nuits en mai 2024
Réponse de Masumura/Receptionist le 19 mai 2024
Thank you very much for your staying at APA HOTEL〈SHINJUKU-GYOEMMAE〉.We are very pleased to receive your compliments regarding our location.Our location is quite convenient to access from the nearest station. The closest one is "Shinjuku Gyoemmae Station" (Exit 1), and it's a 1 minute walk. In addition, it is a 9 minute walk from the JR Shinjuku Station (Central East Exit). The accessiblity is very convenient to get around Tokyo for sightseeing, business and so on. We are very confident that we have a great reputation from our valued guests who had stayed with us.Thank you very much for taking time out of your precious time to submit your comments.We look forward to serving you again.
10/10 Excellent
Melissa, Elwood
Voyage en groupe
18 mai 2024
Melissa
Séjour de 6 nuits en mai 2024
Réponse de Masumura/Receptionist le 19 mai 2024
Thank you very much for staying with us at APA HOTEL〈Shinjuku-Gyoemmae〉.We are very pleased to receive your compliments on our customer service and location. We look forward to welcoming you to our hotel again.
10/10 Excellent
Yu
Voyage en famille
18 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yu
Séjour de 5 nuits en mai 2024
Réponse de Masumura/Receptionist le 19 mai 2024
Thank you very much for staying with us at APA HOTEL〈Shinjuku-Gyoemmae〉.We are very pleased to receive your compliments regarding our customer service and the hotel's location.We look forward to welcoming you to our hotel again.
10/10 Excellent
Jen
Voyage en couple
16 mai 2024
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Jen
Séjour de 4 nuits en mai 2024
Réponse de Saito / Receptionist le 16 mai 2024
Thank you very much for staying with us at APA HOTEL〈Shinjuku-Gyoemmae〉.We are glad to hear that you were satisfied with our location. Our hotel is located near shopping and drinking street. And you can check-in and check-out very fast.Thank you very much for your valuable feedback, and we truly look forward to welcoming you back in the near future.
10/10 Excellent
Alexis
Voyage en couple
16 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alexis
Séjour de 6 nuits en mai 2024
Réponse de Saito / Receptionist le 16 mai 2024
Thank you very much for staying with us at APA HOTEL〈Shinjuku-Gyoemmae〉.We are glad to hear that you were satisfied with our staff's service. We keep trying to improve our service's quality, so we are truly honored to have such words from you.Thank you very much for your valuable feedback, and we truly look forward to welcoming you back in the near future.
8/10 Bien
Wai Hong Maverick
Voyage en couple
16 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wai Hong Maverick
Séjour de 6 nuits en mai 2024
Réponse de Saito / Receptionist le 16 mai 2024
Thank you very much for staying with us at APA HOTEL〈Shinjuku-Gyoemmae〉.We are glad to hear that you were satisfied with our location. Our hotel is located near Shinjuku-Gyoemmae station (subway station) only for one minute walk.Thank you very much for your valuable feedback, and we truly look forward to welcoming you back in the near future.
10/10 Excellent
Jens
Voyage en couple
15 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jens
Séjour de 8 nuits en mai 2024
Réponse de Yamada / Receptionist le 15 mai 2024
Thank you very much for your staying at APA HOTEL〈SHINJUKU-GYOEMMAE〉.What a great feedback we have received, and thank you very much for your valuable comments.Thank you for your kind review about our staff. We are truly honored to have your warm words and it has been our motivation every time. We believe that there are many more things which we are able to make better, so that we try to improve and provide better service for our valued guests. We will try to improve our service for our guests. We are very pleased to hear your compliments about our location.
8/10 Bien
Janet
14 mai 2024
Les points forts : Propreté et personnel et service
Janet
Séjour de 10 nuits en avril 2024
Réponse de Okuhara / Receptionist le 16 mai 2024
Thank you for choosing APA Hotel Shinjuku Gyoenmae.Thank you very much for choosing APA Hotel Shinjuku Gyoenmae. We are very pleased to hear that you were satisfied with your stay. We will continue to make every effort to improve our services to satisfy our guests. We look forward to welcoming you again.
10/10 Excellent
Furudate
14 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Furudate
Séjour de 4 nuits en mai 2024
Réponse de Okuhara / Receptionist le 16 mai 2024
Thank you for choosing APA Hotel Shinjuku Gyoenmae.Thank you very much for choosing APA Hotel Shinjuku Gyoenmae. We are very pleased to hear that you were satisfied with your stay. We will continue to make every effort to improve our services to satisfy our guests. We look forward to welcoming you again.
10/10 Excellent
Marco
Voyage en couple
14 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marco
Séjour de 4 nuits en avril 2024
Réponse de Okuhara / Receptionist le 14 mai 2024
Thank you very much for choosing APA Hotel Shinjuku-Gyoenmae. We are pleased to hear that you were satisfied with our hotel's location and the service provided by our staff. As you mentioned, our hotel is conveniently located a 9-minute walk from JR Shinjuku Station and a 1-minute walk from Shinjuku-Gyoenmae Station on the Tokyo Metro Marunouchi Line. There are many convenience stores and restaurants in the area, making it very convenient. We will continue to make every effort to improve our services to the satisfaction of our many guests. We look forward to welcoming you again.
8/10 Bien
Björn, Kiel
13 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Björn
Séjour de 10 nuits en avril 2024
Réponse de Okuhara / Receptionist le 14 mai 2024
Thank you very much for choosing APA Hotel Shinjuku-Gyoenmae. We are pleased to hear that you were satisfied with our hotel's location. As you mentioned, our hotel is easily accessible from Shinjuku and there are many restaurants nearby. We are also very close to Shinjuku Gyoen, so please stay at our hotel when you visit Shinjuku Gyoen. We look forward to welcoming you again.
8/10 Bien
rui
Voyage en famille
12 mai 2024
Les points forts : Propreté et équipements
rui
Séjour de 4 nuits en mai 2024
Réponse de Tamura / Reception le 17 mai 2024
Thank you very much for staying at APA Hotel Shinjuku-Gyoemmae.We are very pleased to hear your compliments about our hotel's location during your stay.As you mentioned, our hotel is located about a minute's walk from Shinjuku-Gyoenmae Station, which is well received by many of our guests due to its easy access to the city.We hope you will have another opportunity to visit us again.We look forward to welcoming you again.
10/10 Excellent
James
11 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
James
Séjour de 3 nuits en avril 2024
Réponse de Yasunaga/Receptionist le 13 mai 2024
Thank you very much for staying at APA Hotel Shinjuku-Gyoemmae. Thank you again for choosing APA Hotel Shinjuku Gyoenmae from among many hotels. We are very pleased to hear that you had a pleasant stay with us. We will continue to strive to improve our services to satisfy our guests. Thank you very much for taking time out of your busy schedule to give us your valuable feedback. We look forward to serving you again.
6/10 Satisfaisant
Neil, Glenn Dale
Voyage en groupe
11 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Neil
Séjour de 5 nuits en mars 2024
Réponse de Okuhara / Receptionist le 11 mai 2024
Thank you very much for choosing APA Hotel Shinjuku-Gyoenmae. We will make every effort to improve our services to satisfy our guests in the future.Thank you for taking time out of your precious time to write this review. We sincerely look forward to welcoming you again.
8/10 Bien
Baylie
Voyage en famille
9 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Baylie
Séjour de 2 nuits en mai 2024
6/10 Satisfaisant
Thomas
Voyage en famille
8 mai 2024
Les points forts : Propreté et personnel et service
Thomas
Séjour de 3 nuits en mai 2024
Réponse de Ouchi / Receptionist le 9 mai 2024
Thank you very much for choosing APA Hotel〈SHINJUKU-GYOEMMAE〉 among many hotels.The guest rooms at APA Hotel are compact in size from an eco-friendly point of view and to provide our guests with sufficient space to lie down and relax.We apologize for any inconvenience caused by the other unfamiliar facilities.We sincerely apologize for any discomfort you may have experienced in terms of hygiene.We will take your comments into consideration to further improve our services.Thank you very much for your valuable feedback.
6/10 Satisfaisant
Asha
7 mai 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Asha
Séjour de 3 nuits en mai 2024
Réponse de Ouchi / Receptionist le 8 mai 2024
Thank you very much for staying at APA Hotel〈SHINJUKU-GYOEMMAE〉 among many other hotels.We are sorry that we could not provide you with a pleasant stay.We sincerely apologize for making you feel that way.We apologize for any inconvenience this may have caused you.We will take your feedback into consideration to further improve our services.Thank you very much for your valuable feedback.
8/10 Bien
Dana
Voyage en couple
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dana
Séjour de 2 nuits en avril 2024
Réponse de Tamura / Reception le 7 mai 2024
Thank you for choosing APA Hotel Shinjuku Gyoenmae.We are very pleased to hear your compliments regarding the location of our hotel during your stay.As you mentioned, our hotel is located 1 minute walk from Shinjuku-Gyoenmae station.We have received many compliments from our guests because of its easy access to the city center.Please feel free to contact us again if you have any further opportunities.We look forward to welcoming you again.
6/10 Satisfaisant
Haruyuki
6 mai 2024
Les points forts : Personnel et service
Haruyuki
Séjour de 1 nuit en mai 2024
Réponse de フロント 田村 le 7 mai 2024
この度はアパホテル〈新宿御苑前〉をご利用いただき誠にありがとうございます。お客様のご滞在中、当館のサービスにご満足いただけましたこと、大変嬉しく存じます。今後もお客様にご満足頂けるようなサービスを提供してまいります。この度は貴重なご意見をいただき、誠にありがとうございました。
10/10 Excellent
Jonathan
5 mai 2024
Jonathan
Séjour de 4 nuits en mai 2024
Réponse de Tamura / Reception le 25 mai 2024
Thank you very much for staying with us at APA HOTEL〈SHINJUKU-GYOEMMAE〉and your kind review. If you have any opportunity to visit Japan, we certainly look forward to welcoming you back.
10/10 Excellent
Kenya
4 mai 2024
Kenya
Séjour de 3 nuits en avril 2024
Réponse de Yamada / Receptionist le 24 mai 2024
Thank you very much for staying with us at APA HOTEL〈SHINJUKU-GYOEMMAE〉and your kind review. If you have any opportunity to visit Japan, we certainly look forward to welcoming you back.
8/10 Bien
Marina
3 mai 2024
Les points forts : Propreté et personnel et service
Marina
Séjour de 4 nuits en avril 2024
Réponse de Ouchi / Receptionist le 3 mai 2024
Thank you very much for choosing APA Hotel〈SHINJUKU-GYOEMMAE〉 among the many hotels in Japan.We encourage our guests to check in and check out at APA Hotels and Residences as we believe that this will make the check-in and check-out process easier and more convenient for our guests.We appreciate your cooperation in lining up for the check-in and check-out process.Thank you very much for your understanding.In addition, from an eco-friendly point of view, APA Hotel rooms are compact enough to accommodate our guests while they are lying down.Please understand this as well.On the contrary, we, all of us, are very pleased to receive your compliments on the location of our hotel.Thank you very much.Please come back to our hotel again next time you are in Shinjuku.All of us at the hotel look forward to seeing you again.Thank you very much for your valuable feedback.
10/10 Excellent
shanks
Voyage en groupe
2 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
shanks
Séjour de 1 nuit en avril 2024
Réponse de フロント 大内 le 3 mai 2024
この度は数あるホテルの中からアパホテル〈新宿御苑前〉にご宿泊いただきまして、誠にありがとうございます。アパホテルの客室はエコの観点及びお客様が寝ころびながら事が足りる様に敢えてコンパクトな造りでございます。こちらの利便性をご理解いただいたうえで、お寛ぎいただけた様子で、我々スタッフ一同心より嬉しく存じます。次回また新宿にお越しの際は是非とも当館をご利用くださいませ。スタッフ一同心よりお待ち申し上げます。この度は貴重なご意見を賜りまして、誠にありがとうございました。
8/10 Bien
Ricardo
2 mai 2024
Les points forts : Propreté
Ricardo
Séjour de 1 nuit en avril 2024
Réponse de Okuhara / Receptionist le 2 mai 2024
Thank you very much for choosing APA Hotel Shinjuku-Gyoenmae. We are very pleased to hear that you were satisfied with your stay at our hotel. We will continue to make every effort to improve our services so that many more guests will be satisfied. We sincerely look forward to welcoming you again.
10/10 Excellent
Sarah
Voyage en couple
1 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sarah
Séjour de 2 nuits en avril 2024
Réponse de Okuhara / Receptionist le 2 mai 2024
Thank you very much for choosing APA Hotel Shinjuku-Gyoenmae. We are pleased to hear your compliments about our hotel's location. As you mentioned, our hotel is located within a minute's walk from Shinjuku-Gyoenmae Station, and JR Shinjuku Station is also within walking distance. There are many restaurants and convenience stores nearby, and we look forward to welcoming you to our hotel for your next stay in Tokyo.
10/10 Excellent
Rebecca
Voyage en famille, Voyage en groupe
1 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rebecca
Séjour de 4 nuits en avril 2024
Réponse de Yamada/Receptionist le 1 mai 2024
Thank you for choosing to stay with us at APA HOTEL〈SHINJUKU-GYOEMMAE〉.Our location is quite convenient to access from the nearest station. The closest one is "Shinjuku Gyoemmae Station" (Exit 1), and it's a 1 minute walk. In addition, it is a 9 minute walk from the JR Shinjuku Station (Central East Exit). The accessiblity is very convenient to get around Tokyo for sightseeing, business and so on. We are very confident that we have a great reputation from our valued guests who had stayed with us.If you have any opportunity to visit Tokyo, we hope to see you at our hotel again.