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Avis sur APA Hotel & Resort Nishishinjuku Gochome Eki Tower

3 out of 5
APA Hotel & Resort Nishishinjuku Gochome Eki Tower
3-14-1 Honmachi, Shibuya-ku, Tokyo, Tokyo

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 552 avis sur 1008." "
Note des voyageurs de 8 (Bien), d’après 296 avis sur 1008." "
Note des voyageurs de 6 (Satisfaisant), d’après 108 avis sur 1008." "
Note des voyageurs de 4 (Médiocre), d’après 37 avis sur 1008." "
Note des voyageurs de 2 (Horrible), d’après 15 avis sur 1008." "

9,0/10

Propreté

8,6/10

Personnel et service

8,8/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

Heimata

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tout étaient parfait
Séjour de 1 nuit en mars 2024
Réponse de Reception Saito le 15 mars 2024
Thank you very much for staying at APA Hotel & Resort Nishi-Shinjuku 5-chome Station Tower.We are very honored to receive your high evaluation.We will continue to strive for your satisfaction in the future, encouraged by your words of praise.We look forward to welcoming you again.

6/10 Satisfaisant

Yu Bing

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de フロント　小尾 le 22 févr. 2024
Thank you very much for staying at APA Hotel & Resort Nishi-Shinjuku 5-chome Tower.We are very happy to hear that you were satisfied with your stay.We look forward to welcoming you again.

6/10 Satisfaisant

FABIENNE

Séjour de 4 nuits en novembre 2023
Réponse de Commis Akahoshi le 20 déc. 2023
Nous vous remercions pour votre séjour dans notre hôtel.Nous espérons que vous reviendrez dans notre hôtel lorsque vous reviendrez dans le quartier. Nous nous réjouissons de vous accueillir à nouveau dans notre hôtel.

10/10 Excellent

Kim

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Proche du métro
Réponse de Front OBI le 29 sept. 2023
Thank you very much for staying at APA Hotel & Resort Nishi-Shinjuku Gochome Station Tower. We are glad to hear that you were satisfied with your stay. We look forward to seeing you again.

4/10 Médiocre

Jonathan

Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en septembre 2019
Réponse de Clerk Oyake le 8 mars 2020
Thank you for staying with us. We hope you enjoyed your stay.

6/10 Satisfaisant

Quelene

Les points faibles : Personnel et service
Séjour de 2 nuits en février 2020
Réponse de フロント　田中 le 14 févr. 2020
この度はアパホテル&リゾート〈西新宿五丁目駅タワー〉をご利用頂き誠にありがとうございます。また数あるホテルの中から当館をお選びいただきましたこと重ねて御礼申し上げます。また機会がございましたら当館のご利用をご検討いただければ幸いでございます。お忙しい中ご投稿ありがとうございました。

6/10 Satisfaisant

AYA

温泉があり、手脚を伸ばせて良かった
Séjour de 1 nuit en mai 2024
Réponse de フロント　牧野 le 26 mai 2024
この度はアパホテル&リゾート〈西新宿五丁目駅タワー〉にご宿泊いただき、ありがとうございます。大浴場に関しまして、お褒めのお言葉を頂戴でき、光栄でございます。お時間割いてのご投稿、ありがとうございました。またのご来館をお待ちしております。

10/10 Excellent

Yan Xin

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good location
Séjour de 5 nuits en mai 2024
Réponse de Reception Kondo le 26 mai 2024
Thank you for staying at APA Hotel & Resort 〈Nishi Shinjuku 5-chome Station Tower〉. We are happy to hear that you were satisfied with your stay and that you used our services. We will continue to strive to improve our services so that you will be satisfied with your stay. We hope you will use our hotel again when you come back to the neighborhood.We look forward to welcoming you again.

6/10 Satisfaisant

???

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
外国人が多く、落ち着かなかった。
Séjour de 1 nuit en mai 2024
Réponse de Front　OBI le 25 mai 2024
この度はアパホテル＆リゾート〈西新宿五丁目駅タワー〉にご宿泊頂きまして誠にありがとうございます。当館では海外からのお客様が半数を占めており、お客様に置かれましては当館の雰囲気が合わなかったようで申し訳ございませんでした。都心部に近い立地ということもあり、当館では観光での海外のお客様が多くなっておりますのでご理解をお願いいたします。お客様のまたのご利用をおまちしております。

10/10 Excellent

Alexis

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I loved how close the hotel was to the station. The staff were so helpful with any questions or extending stays!
Séjour de 5 nuits en mai 2024
Réponse de Front　OBI le 25 mai 2024
Thank you very much for staying at APA Hotel & Resort Nishi-Shinjuku 5-chome Station Tower. We are very happy to hear that you were satisfied with your stay.All of us at APA Hotel & Resort will continue to strive for your satisfaction in the future.We look forward to welcoming you again.

10/10 Excellent

Hongjian

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good location, with plenty of small restaurants and supermarkets nearby. The Toei Metro station is also a few minutes away from the hotel. Breakfast is excellent, together with the Japanese Bath.
Séjour de 10 nuits en mars 2024
Réponse de フロント　小野 le 23 mai 2024
Thank you very much for staying at APA Hotel & Resort Nishi-Shinjuku 5-chome Station Tower.We are very happy to hear that you were satisfied with your stay. All of us at APA Hotel & Resort will continue to strive for your satisfaction in the future.We look forward to welcoming you again.

8/10 Bien

いっせい

Les points forts : Propreté
Séjour de 1 nuit en mai 2024
Réponse de フロント　小野 le 23 mai 2024
この度はアパホテル＆リゾート〈西新宿五丁目駅タワー〉をご利用いただき誠にありがとうございます。また、口コミのご投稿ありがとうございます。またのご利用を心よりお待ち申し上げております。

4/10 Médiocre

william

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
You can’t control temperature in each room. It is one temperature in the whole hotel. Hotel has set it at warm temperatures.
Séjour de 1 nuit en mai 2024
Réponse de Front　OBI le 21 mai 2024
Thank you very much for staying at APA Hotel & Resort Nishi-Shinjuku 5-chome Station Tower.The air conditioning system in our hotel is managed by the entire hotel. Currently, the air conditioner is operating in cooling mode, but it is not possible to switch between cooling and heating. We apologize for any inconvenience this may cause you. We look forward to serving you again.

8/10 Bien

Eimi

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
夜中まで外国人が廊下なのか隣りの部屋なのかうるさかったです。 それ以外はとても快適でした。
Séjour de 1 nuit en mai 2024
Réponse de フロント　小尾 le 21 mai 2024
この度はアパホテル＆リゾート〈西新宿五丁目駅タワー〉にご宿泊頂きまして誠にありがとうございます。お客様には滞在中ご迷惑をお掛けしてしまったようで大変申し訳ございませんでした。フロントに申しつけいただければすぐに注意に伺いますので、次回何か困った際はお気軽にお申し出くださいませ。お客様のまたのご来館をお待ちしております。

8/10 Bien

Marcel

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Zimmer: Das WLAN in meinem Zimmer war leider vollkommen unbrauchbar (1MBit down/up wenn‘s gut läuft). Da die Klimaanlage zentral gesteuert wurde, musste man, wenn es zu warm sein sollte (was ständig der Fall war), das Fenster ankippen. Zudem hatte ich leider das Pech, das es in meinem Zimmer keinerlei Tageslicht gab. In Kombination mit der geringen Größe des Zimmers (~10 Quadratmeter), war der Aufenthalt in dem Raum eher eine Herausforderung als Entspannung. Public Bath: Ein Kaltwasserbecker zur Abkühlung wäre noch nett gewesen. Ansonsten gibt es hier nichts zu bemängeln Zudem hätte ich mir einen Ruhebereich in der nähe des Bads gewünscht. Essen & Trinken: An das Hotel angeschlossen ist ein Irish Pub, in dessen Räumlichkeiten morgens das Frühstück serviert, während man abends dort gut essen und vor allem Trinken kann. Die Barkeeperin kann gut Cocktails mixen.
Séjour de 6 nuits en mai 2024
Réponse de Front Makino le 20 mai 2024
Thank you very much for staying at APA Hotel & Resort Nishi-Shinjuku 5-chome Station Tower. Thank you for taking the time to write us. We will work on improving the situation. We look forward to serving you again.

10/10 Excellent

Sheilla Mae

Y
Séjour de 3 nuits en mai 2024
Réponse de Front　OBI le 19 mai 2024
Thank you very much for staying at APA Hotel & Resort Nishi-Shinjuku 5-chome Station Tower.We are very happy to hear that you were satisfied with your stay.All of us at APA Hotel & Resort will continue to strive for your satisfaction in the future.We look forward to welcoming you again.

10/10 Excellent

Sean Joseph Francis

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice, room was much smaller then anticipated
Séjour de 6 nuits en mai 2024
Réponse de Front　OBI le 19 mai 2024
Thank you very much for staying at APA Hotel & Resort Nishi-Shinjuku 5-chome Station Tower.We are very happy to hear that you were satisfied with your stay.All of us at APA Hotel & Resort will continue to strive for your satisfaction in the future.We look forward to welcoming you again.

6/10 Satisfaisant

Kayla

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
It was a beautiful hotel but the rooms are too small. I was expecting small but these rooms reminded me of rooms on a cruise ship. The bathroom hardly had any room. The staff were really friendly and helpful. We couldn't use the pool which was lame cuz it was 30 and sunny and would have been super nice. Couldn't use the spa cuz I had tattoos. It was also quite humid in the hotel. Bed was super comfy though.
Séjour de 1 nuit en mai 2024
Réponse de Front　OBI le 19 mai 2024
Thank you very much for staying at APA Hotel & Resort Nishi-Shinjuku 5-chome Station Tower.We are very happy to hear that you were satisfied with your stay.All of us at APA Hotel & Resort will continue to strive for your satisfaction in the future.We look forward to welcoming you again.

10/10 Excellent

Erin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 10 nuits en mai 2024
Réponse de Reception　Kondo le 20 mai 2024
Thank you for staying at APA Hotel & Resort 〈Nishi Shinjuku 5-chome Station Tower〉. We are happy to hear that you were satisfied with your stay and that you used our services. We will continue to strive to improve our services so that you will be satisfied with your stay. We hope you will use our hotel again when you come back to the neighborhood.We look forward to welcoming you again.

10/10 Excellent

Sebastian, Solms

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
War gut
Séjour de 9 nuits en mai 2024
Réponse de Front　OBI le 19 mai 2024
Thank you very much for staying at APA Hotel & Resort Nishi-Shinjuku 5-chome Station Tower.We are very happy to hear that you were satisfied with your stay.All of us at APA Hotel & Resort will continue to strive for your satisfaction in the future.We look forward to welcoming you again.

10/10 Excellent

Darryn

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was easy! Check in, transportation, food, park beside, staff was fantastic, lots of english if your Japanese isn't great. Definitely would stay again.
Séjour de 5 nuits en mai 2024
Réponse de Reception　Saito le 13 mai 2024
Thank you for staying at APA Hotel & Resort Nishi-Shinjuku 5-chome Station Tower.We are honored to receive your high evaluation.We are glad to hear that you were satisfied with our services. We will continue to strive for better hotel management.We hope you will visit our hotel again when you come to the neighborhood.We look forward to serving you again.

6/10 Satisfaisant

Melissa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en mai 2024
Réponse de Front Saito le 13 mai 2024
Thank you for staying at APA Hotel & Resort Nishi-Shinjuku 5-chome Station Tower.Thank you again for your review.We will do our best to provide you with a better evaluation and satisfaction.We look forward to serving you again.

10/10 Excellent

Parker

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Small but very well-equipped rooms. Great Onsen and amenities.
Séjour de 4 nuits en mai 2024
Réponse de フロント　小尾 le 12 mai 2024
Thank you very much for staying at APA Hotel & Resort Nishi-Shinjuku 5-chome Station Tower.We are very happy to hear that you were satisfied with your stay.All of us at APA Hotel & Resort will continue to strive for your satisfaction in the future.We look forward to welcoming you again.

10/10 Excellent

Matthew

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I stayed here for 1 month became i love the onsen inside the hotel. The staff are always amazing! The cleaning staff are nice too! I just love this place!! Its not so crouded i feel.
Séjour de 20 nuits en avril 2024
Réponse de Reception Saito le 11 mai 2024
Thank you for staying at APA Hotel & Resort Nishi Shinjuku 5-chome Station Tower.We are honored to receive your high evaluation and words of praise.We are glad to hear that you were very satisfied with our large public bath.We will take your feedback into consideration to improve our hotel management.We look forward to welcoming you again.

10/10 Excellent

Mary Ann

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel have all the amenities you need. Close to the train station.
Séjour de 2 nuits en mai 2024
Réponse de Reception Makino le 11 mai 2024
Thank you for staying at APA Hotel & Resort Nishi Shinjuku 5-chome Station Tower. We hope you had a pleasant stay with us. Thank you very much for taking the time to write us. We look forward to welcoming you again.

8/10 Bien

Nathan

Les points forts : Propreté et personnel et service
Bathroom was always damp smelling, but aside from that great.
Séjour de 3 nuits en mai 2024
Réponse de Reception　Makino le 9 mai 2024
Thank you very much for staying at APA Hotel & Resort Nishi-Shinjuku Gochome Station Tower. We apologize for the inconvenience caused during your stay with us. We will do our best to prevent it from happening again. We look forward to seeing you again.

6/10 Satisfaisant

Sonja

Voyage en couple
Les points faibles : Personnel et service
Cheap hotel at this town. Room was very very small, but clean. No space at all for your stuff. Breakfast was ok, but nothing special. Staff speaks very poor english. Next time would not choose this hotel only because of the room size. Location was very good, metro was almost next to the hotel.
Séjour de 12 nuits en avril 2024
Réponse de Reception　Kondo le 9 mai 2024
Thank you for staying at APA Hotel & Resort Nishi-Shinjuku 5-chome Station Tower.We will continue to make efforts to manage our facilities and improve our services to ensure your satisfaction in the future. We hope you will visit our hotel again when you come back to the neighborhood. We look forward to welcoming you again.

8/10 Bien

Danh

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean and friendly staff
Séjour de 4 nuits en avril 2024
Réponse de Receptionist　Takada le 4 mai 2024
Thank you very much for staying at APA Hotel & Resort Nishi-Shinjuku 5-chome Station Tower.Thank you again for taking the time to write a review of our hotel.We are very honored to receive your compliments about your stay at our hotel.We hope that you will visit our hotel again when you come back to the area.We look forward to welcoming you back to our hotel.

6/10 Satisfaisant

Diem

Voyage en couple
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Good buffet breakfast!
Séjour de 2 nuits en avril 2024
Réponse de Receptionist　Takada le 4 mai 2024
Thank you very much for staying at APA Hotel & Resort Nishi-Shinjuku 5-chome Station Tower. Thank you again for taking the time to write a review of our hotel.We are very honored to receive your compliments about our breakfast.We hope that you will visit our hotel again when you come back to the area.We look forward to welcoming you back to our hotel.

8/10 Bien

Rieko

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
とても良いホテルでした。
Séjour de 2 nuits en mai 2024
Réponse de フロント　高田 le 4 mai 2024
この度はアパホテル＆リゾート〈西新宿五丁目駅タワー〉にご宿泊頂き、誠にありがとうございます。またお時間を割いての口コミのご投稿、重ねて御礼申し上げます。当館でのご宿泊につきまして、お褒めのお言葉をいただき大変光栄でございます。またお近くにお越しの際は是非当館をご利用いただけますと幸いです。お客様のまたのご来館心よりお待ちしております。

8/10 Bien

CHING FUNG

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en avril 2024
Réponse de Reception　Kondo le 6 mai 2024
Thank you for staying at APA Hotel & Resort Nishi Shinjuku 5-chome Station Tower. Thank you very much for your kind words.We are very happy to hear that you were satisfied with your stay with us. We hope you will use this hotel again when you come back to the neighborhood. We look forward to welcoming you again.

10/10 Excellent

ヨウヘイ

素晴らしい品質でした
Séjour de 1 nuit en mai 2024
Réponse de フロント　赤星 le 3 mai 2024
このたびは、ご宿泊いただきまして誠にありがとうございます。このたびのご滞在にご満足いただいたようでたいへん嬉しく存じます。またお近くにお越しの際はぜひ当館をご利用くださいませ。お客様のまたのご来館を心よりお待ちしております。

8/10 Bien

Daisuke

便利だった
Séjour de 1 nuit en avril 2024
Réponse de フロント　赤星 le 3 mai 2024
このたびは、ご宿泊いただきまして誠にありがとうございます。このたびのご滞在にご満足いただいたようでたいへん嬉しく存じます。またお近くにお越しの際はぜひ当館をご利用くださいませ。お客様のまたのご来館を心よりお待ちしております。

8/10 Bien

Deep

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean, has all amenities, yes room is small but they already mention this is a business hotel so it’s meant for solo or couple travellers who are ok with small room. We don’t care as we just go there to sleep but if you have kids then don’t choose this place due to room size. Everything else was perfect. Train station is across so super convenient.
Séjour de 4 nuits en avril 2024
Réponse de Reception Maekawa le 29 avr. 2024
Thank you for staying with us here APA HOTEL〈Nishisinjuku-Gochoume eki Tower〉and your kind review.This hotel room is business style, so the room is not too big but the room has excellent convenience.This hotel is very close to station, and you can go to downtown easy like Shinjuku, Shibuya, Roppongi, Ueno.And we have a SPA, and it is you can use free. In addition, about 200 movie and drama titles are available for free.We look forward to welcoming you back soon.

10/10 Excellent

Natalie

Les points forts : Propreté
Séjour de 2 nuits en avril 2024
Réponse de Clerk Akahoshi le 30 avr. 2024
Thank you very much for staying with us. We are very pleased to hear that you were satisfied with your stay.We hope you will visit us again when you come back to the area. We look forward to welcoming you back to our hotel.

6/10 Satisfaisant

Alan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice area and transportation
Séjour de 1 nuit en avril 2024
Réponse de Front OBI le 28 avr. 2024
Thank you for staying at APA Hotel & Resort Nishi-Shinjuku 5-chome Station Tower. Thank you very much for taking the time to write us.We are very happy to hear that you were satisfied with your stay at APA Hotel & Resort Nishi-Shinjuku 5-chome Station Tower.We will continue to make efforts to manage our facilities and improve our services to ensure your satisfaction in the future.We hope you will visit our hotel again when you are in the neighborhood.We look forward to welcoming you again.

10/10 Excellent

Szu Ling

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was small, but given that it’s Tokyo, we had already expected that. The housekeepers were friendly, but the front-desk officers could’ve been more helpful. When we arrived on the first day unsure of what the luggage drop-off procedure was, nobody came to help, and when we eventually approached someone for help, the interaction was a rather unfriendly one. That’s a small issue, however. The hotel is located in a very convenient area which made it very easy for us to get from place to place. It was also clean and comfortable, and value-for-money.
Séjour de 7 nuits en avril 2024
Réponse de Receptionist　Amano le 27 avr. 2024
Thank you very much for staying at APA Hotel & Resort Nishi-Shinjuku Gochome Station Tower.However, we apologize for the inconvenience caused by the reception staff's response. We will share this information with our staff and work to prevent it from happening again.looking forward to seeing you coming again.

8/10 Bien

Maria

Séjour de 4 nuits en avril 2024
Réponse de Reception Maekawa le 16 mai 2024
Thank you for staying with us here APA HOTEL〈Nishisinjuku-Gochoume eki Tower〉and your kind review.We look forward to welcoming you back soon.

10/10 Excellent

Mark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
👍
Séjour de 2 nuits en avril 2024
Réponse de Front　OBI le 26 avr. 2024
Thank you very much for staying at APA Hotel & Resort Nishi-Shinjuku 5-chome Station Tower.We are very happy to hear that you were satisfied with your stay.All of us at APA Hotel & Resort will continue to strive for your satisfaction in the future.We look forward to welcoming you again.

10/10 Excellent

Mark, Monroe Twp

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was great. Location was very convenient to shopping and public transportation
Séjour de 8 nuits en avril 2024
Réponse de Reception Maekawa le 25 avr. 2024
Thank you for staying with us here APA HOTEL〈Nishisinjuku-Gochoume eki Tower〉and your kind review.This hotel is very close to station, and you can go to downtown easy like Shinjuku, Shibuya, Roppongi, Ueno.And we have a SPA, and it is you can use free. In addition, about 200 movie and drama titles are available for free.We look forward to welcoming you back soon.

10/10 Excellent

Nakarin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It is near with subway line, unable to use jr pass. Room is quite compact as concept of APA hotel group. There is onsen in 2flr which is pretty nice after shopping. There is laundromat which is required 500 yen per time.
Séjour de 2 nuits en avril 2024
Réponse de Reception Maekawa le 25 avr. 2024
Thank you for staying with us here APA HOTEL〈Nishisinjuku-Gochoume eki Tower〉and your kind review.This hotel room is business style, so the room is not too big but the room has excellent convenience.This hotel is very close to station, and you can go to downtown easy like Shinjuku, Shibuya, Roppongi, Ueno.And we have a SPA, and it is you can use free. In addition, about 200 movie and drama titles are available for free.We look forward to welcoming you back soon.

10/10 Excellent

Ranjeshni, Sydney

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stayed for 11 days. Room was good size for me. Iam a solo traveller. Very convenient, clean, tidy. Very safe and very close to the train station.
Séjour de 10 nuits en avril 2024
Réponse de Reception Amano le 24 avr. 2024
Thank you very much for staying at APA Hotel & Resort Nishi-Shinjuku Gochome Station Tower. Our entire staff is very happy to hear that you were satisfied with your stay at our hotel. If you are in the area again, please use our hotel. We look forward to seeing you again.

6/10 Satisfaisant

YU-TING

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 5 nuits en avril 2024
Réponse de Reception Amano le 24 avr. 2024
Thank you very much for staying at APA Hotel & Resort Nishi-Shinjuku Gochome Station Tower. Our entire staff is very happy to hear that you were satisfied with your stay at our hotel. If you are in the area again, please use our hotel. We look forward to seeing you again.

10/10 Excellent

Edwin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nothing bad that I could say about this hotel. Perfect for all leisure and business travellers. Will recommend this location.
Séjour de 3 nuits en avril 2024
Réponse de Reception Maekawa le 23 avr. 2024
Thank you for staying with us here APA HOTEL〈Nishisinjuku-Gochoume eki Tower〉and your kind review.This hotel is very close to station, and you can go to downtown easy like Shinjuku, Shibuya, Roppongi, Ueno.And we have a SPA, and it is you can use free. In addition, about 200 movie and drama titles are available for free.We look forward to welcoming you back soon.

6/10 Satisfaisant

Clyte

Les points faibles : Propreté
Séjour de 4 nuits en avril 2024
Réponse de Reception Amano le 24 avr. 2024
Thank you very much for staying at APA Hotel & Resort Nishi-Shinjuku Gochome Station Tower. Our entire staff is very happy to hear that you were satisfied with your stay at our hotel. If you are in the area again, please use our hotel. We look forward to seeing you again.

10/10 Excellent

Lierh

Voyage en famille
Les points forts : Équipements
1. Location: Very easy to commute to HND airport. If you want to buy some snack in 24 hours convenience store, there are two right cross street. If you are visiting Ginza, shinjuku, roppongi or azabudai. You can use toei one day pass to travel, it saves you money. If you like dinning place, only suki ya or matsuya available. Better get some food in shinjuku if you like dinning in the restaurant. 2. Facility: I love the public bath at 2nd floor. And the water pressure is very good. (There is a swimming pool, we didn’t have chance to use it) 3. Service : The staffs are very helpful and friendly. It was raining one day in this trip. They offer me an umbrella to use when I travel in the city.
Séjour de 8 nuits en avril 2024
Réponse de Reception　Kondo le 23 avr. 2024
Thank you for staying at APA Hotel & Resort Nishi Shinjuku 5-chome Station Tower. Thank you very much for taking the time to write us. We are very happy to hear that you were satisfied with your stay with us.We will continue to make efforts to improve our service and management of facilities and equipment to ensure your satisfaction in the future.We look forward to welcoming you again.

8/10 Bien

Halim

Voyage en couple
Les points forts : Équipements
Les points faibles : Personnel et service
Gut
Séjour de 5 nuits en mars 2024
Réponse de Kujira le 22 avr. 2024
Thank you for staying at APA Hotel & Resort Nishi Shinjuku 5-chome Station Tower.Thank you for taking the time to write a word-of-mouth review of our hotel.We sincerely look forward to serving you again.

6/10 Satisfaisant

Jiguang

Les points forts : Propreté
Séjour de 7 nuits en avril 2024
Réponse de Reception Makino le 22 avr. 2024
Thank you very much for staying at APA Hotel & Resort Nishi-Shinjuku 5-chome Station Tower. Please feel free to contact us if you have any questions. Thank you for taking the time to write us. We look forward to serving you again.

10/10 Excellent

Katy Elizabeth

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great views from our room. Hotel easy to find and near to subway station. Great!
Réponse de Front OBI le 21 avr. 2024
Thank you very much for staying at APA Hotel & Resort Nishi Shinjuku 5-chome Station Tower.We are very happy to hear that you were satisfied with your stay.All of us at APA Hotel & Resort will continue to make every effort to ensure your satisfaction in the future.We look forward to welcoming you again.

4/10 Médiocre

Rodolfo

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This hotel resembled a subpar Vegas establishment but with uncomfortably small rooms that lacked ventilation. Unlike many other hotels, there was no flexibility in check-in or check-out times. We did not receive any housekeeping services during our stay. Additionally, the staff seemed unprepared to assist foreign guests, struggling to understand and meet basic requests. The check-in process felt impersonal, relying on a confusing automated system for assistance.
Séjour de 3 nuits en avril 2024
Réponse de Yokomichi le 20 avr. 2024
Thank you for staying at APA Hotel & Resort Nishi Shinjuku 5-chome Station Tower. We look forward to welcoming you again.