Avis sur Fortune Select Grand Ridge - Member ITC Hotel Group
Fortune Select Grand Ridge - Member ITC Hotel Group
Shilparamam, Tiruchanoor Road, Tirupati, Andhra Pradesh
Avis
8,0
Très bien
8,0/10
Propreté
8,0/10
Personnel et service
7,8/10
Équipements
7,8/10
Infrastructures et conditions de l’hébergement
7,8/10
Écoresponsabilité
Avis
9 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Sidhartha Sharma le 12 mars 2024
It was a pleasure having you stay with us at Fortune Select Grand Ridge, Tirupati.We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Thank you,Kind Regards,Sidhartha SharmaGeneral Manager
8/10 Bien
PULIVARTHI
Voyage en famille
13 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
PULIVARTHI
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 14 mai 2024
Dear PULIVARTHI, It was a pleasure having you stay with us at Fortune Select Grand Ridge, Tirupati.We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Thanks & RegardsSidhartha SharmaGeneral Manager
4/10 Médiocre
Sivakumar
9 mai 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sivakumar
Séjour de 1 nuit en mai 2024
Réponse de Sidharth Sharma le 23 mai 2024
Dear Mr. Sivakumar,Thank you for sharing the candid feedback on this esteemed travel forum. Valuable feedback from our guests is a source of motivation for improvement, we are known for our warm hospitality and seamless services and it disheartens us to know that it wasn’t the same during your experience.We apologies and assure you that your feedback has been shared with the concerned department and rectifications will be made at the earliest so that your next stay is a flawless one with us.We look forward to having you back with us and giving us another chance to showcase you the hospitality we are known for.Kind Regards,Sidharth SharmaGeneral Manager
10/10 Excellent
Ramachandran
Voyage en famille
29 avr. 2024
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Ramachandran
Séjour de 2 nuits en avril 2024
Réponse de Sidharth Sharma le 1 mai 2024
Dear Mr. Ramachandra, Greetings!!It was a pleasure having you stay with us at Fortune Select Grand Ridge, Tirupati.We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Thank you,Kind Regards,Sidharth SharmaGeneral Manager
10/10 Excellent
Suresh
31 mars 2024
Suresh
Séjour de 2 nuits en mars 2024
Réponse de Sidharth Sharma le 23 avr. 2024
It was a pleasure having you stay with us at Fortune Select Grand Ridge, Tirupati.We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Thank you,Kind Regards,Sidharth SharmaGeneral Manager
8/10 Bien
Omid
Voyage en groupe
7 mars 2024
Les points forts : Propreté et personnel et service
Omid
Séjour de 1 nuit en mars 2024
Réponse de idharth Sharma le 8 mars 2024
Thank you for sharing the candid feedback on this esteemed travel forum. Valuable feedback from our guests is a source of motivation for improvement, we are known for our warm hospitality and seamless services and it disheartens us to know that it wasn’t the same during your experience.We apologies and assure you that your feedback has been shared with the concerned department and rectifications will be made at the earliest so that your next stay is a flawless one with us.We look forward to having you back with us and giving us another chance to showcase you the hospitality we are known for.Kind Regards,Sidharth SharmaGeneral Manager
10/10 Excellent
Venu Gopalan
26 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Venu Gopalan
Séjour de 1 nuit en février 2024
Réponse de Sooraj Narayanan le 27 févr. 2024
Dear Venu Gopalan, We're delighted to hear that our location was perfect for your visit to the Thirupathy temple and that you found our staff and hotel condition to be excellent. Your kind words motivate us to continue delivering exceptional service. Thank you for choosing to stay with us, and we hope to welcome you back again soonSooraj Narayanan, General Manager
10/10 Excellent
Rekha, Pelham
8 févr. 2024
Les points forts : Infrastructures et conditions de l’hébergement
Rekha
Séjour de 2 nuits en février 2024
Réponse de Sooraj Narayanan le 10 févr. 2024
Dear Rekha, Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a wonderful experience during your stay with us. Providing exceptional service and ensuring our guests have a memorable stay is always our top priority. We truly appreciate your kind words and look forward to welcoming you back again soon.Best regards,Sooraj Narayanan, General Manager
8/10 Bien
Sini, Mississauga
7 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sini
Séjour de 2 nuits en janvier 2024
Réponse de Sooraj le 7 févr. 2024
Dear Sini,We're delighted to hear that your stay with us was a pleasant experience! Thank you for sharing your feedback. We strive to create memorable experiences for all our guests, and we're thrilled to know that we succeeded during your visit. Your kind words are truly appreciated. We look forward to welcoming you back for another wonderful stay in the future.Warm regards,Sooraj Narayanan, General Manager
4/10 Médiocre
Kakali
2 févr. 2024
Les points faibles : Propreté
Kakali
Séjour de 2 nuits en janvier 2024
Réponse de Sooraj Narayanan le 5 févr. 2024
Dear Kakali,We appreciate your feedback and are sorry to learn that your experience fell short of expectations. Your insights are valuable, and we will use them to make improvements. If you give us another chance, we are committed to providing a better experience.Best regards,Sooraj Narayanan, General Manager
4/10 Médiocre
kamal
30 janv. 2024
Les points forts : Personnel et service et équipements
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
kamal
Séjour de 1 nuit en janvier 2024
Réponse de Sooraj le 30 janv. 2024
Dear Kamal , Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience you experienced during your stay. Your comments are valuable to us as we continuously strive to provide exceptional service. We take your concerns seriously and will address them promptly to enhance our guests' experience.Sincerely, Sooraj Narayanan, General Manager
2/10 Horrible
Sanjay
28 janv. 2024
Les points faibles : Infrastructures et conditions de l’hébergement
Sanjay
Séjour de 2 nuits en janvier 2024
Réponse de Sooraj le 29 janv. 2024
Thank you for sharing your feedback with us. We apologize that your experience did not meet the high standards we strive to provide. Your comments about the room conditions are valuable, and we will address these concerns promptly to ensure a better experience for our guests.We appreciate your input and hope to have the opportunity to welcome you back for an improved stay.Best regards,Sooraj Narayanan, General Manager
10/10 Excellent
Kailasam
27 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kailasam
Séjour de 1 nuit en janvier 2024
Réponse de Sooraj Narayanan, General Manager le 28 janv. 2024
Thank you for your positive feedback! We're delighted to hear that you found our place enjoyable. It's our pleasure to provide a welcoming and comfortable environment for our guests. If there's anything specific you loved about your stay or any suggestions for improvement, we'd love to hear more. We look forward to welcoming you back in the future. Best regards, Sooraj Narayanan, General Manager
8/10 Bien
Manjula
24 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Manjula
Séjour de 1 nuit en décembre 2023
Réponse de Sooraj Narayanan le 26 janv. 2024
It was a pleasure having you stay with us at Fortune Select Grand Ridge, Tirupati.We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Thank you,Kind Regards,Sooraj Narayanan,,General Manager
6/10 Satisfaisant
Krishna
21 janv. 2024
Les points faibles : Propreté
Krishna
Séjour de 1 nuit en janvier 2024
Réponse de Sooraj Narayanan le 23 janv. 2024
We sincerely apologize for any inconvenience you and your family experienced during your stay. The well-being of our guests is our top priority, and we regret that we fell short on this occasion.We appreciate you bringing this to our attention, and your feedback is invaluable in helping us improve our services. Once again, our apologies, and we hope to have the opportunity to regain your trust in the future.Warm regards,Sooraj Narayanan, General Manager
6/10 Satisfaisant
Chetan, Woodbridge
16 janv. 2024
Chetan
Séjour de 1 nuit en janvier 2024
Réponse de Sooraj le 6 févr. 2024
Dear Chetan,Thank you for sharing your feedback with us. We appreciate your honest review and would love to learn more about your experience to better address any areas of improvement. Please feel free to share any specific suggestions or concerns so that we can enhance our services. We value your input and hope to have the opportunity to exceed your expectations in the future.Best regards,Sooraj Narayanan, General Manager
6/10 Satisfaisant
Veeravanallur
Voyage en famille
12 janv. 2024
Les points forts : Propreté, personnel et service, équipements
Veeravanallur
Séjour de 1 nuit en janvier 2024
Réponse de Sooraj Narayanan le 13 janv. 2024
Dear Guest,Thank you for sharing the candid feedback on this esteemed travel forum. Valuable feedback from our guests is a source of motivation for improvement, we are known for our warm hospitality and seamless services and it disheartens us to know that it wasn’t the same during your experience.We apologies and assure you that your feedback has been shared with the concerned department and rectifications will be made at the earliest so that your next stay is a flawless one with us.We look forward to having you back with us and giving us another chance to showcase you the hospitality we are known for.Kind Regards,Sooraj Narayanan,,General Manager
8/10 Bien
Narayana
Voyage en famille
10 janv. 2024
Narayana
Séjour de 1 nuit en janvier 2024
Réponse de Sooraj Narayanan le 11 janv. 2024
Thank you for your kind review! We're pleased to hear that you found our hotel nice and clean. We appreciate your feedback regarding the bedding and food pricing. Rest assured, we will take your comments into consideration for future improvements. We're delighted you plan to stay with us again, and we were happy to accommodate your extended check-out. Looking forward to welcoming you back!Best regards,Sooraj Narayanan, General Manager
10/10 Excellent
Prabakar, Saratoga
10 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Prabakar
Séjour de 1 nuit en janvier 2024
Réponse de Sooraj Narayanan le 10 janv. 2024
Thank you for taking the time to share your thoughts with us. We're delighted to hear that you found our location convenient and enjoyed the spacious bedroom.We appreciate your feedback regarding the bathroom size and condition. We look forward to the possibility of welcoming you back and providing an even more enjoyable stay in the future.Best regards,Sooraj Narayanan, General Manager
10/10 Excellent
Sirisha
Voyage en famille
4 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sirisha
Séjour de 1 nuit en décembre 2023
Réponse de Sooraj Narayanan le 10 janv. 2024
Thank you for your positive feedback! We're delighted to hear that you found our place enjoyable. It's our pleasure to provide a welcoming and comfortable environment for our guests. If there's anything specific you loved about your stay or any suggestions for improvement, we'd love to hear more. We look forward to welcoming you back in the future.Best regards,Sooraj Narayanan, General Manager
6/10 Satisfaisant
Sanjeeva Reddy
3 janv. 2024
Les points forts : Propreté et personnel et service
Sanjeeva Reddy
Séjour de 3 nuits en décembre 2023
Réponse de Sooraj Narayanan le 10 janv. 2024
Thank you for bringing your concerns to our attention. We sincerely apologize for the inconveniences you faced during your stay.Your insights are invaluable to us, and we are committed to enhancing our services based on your feedback. We hope to have the opportunity to welcome you back and provide a more positive experience.Thank you for your understanding.Sincerely, Sooraj Narayanan, General Manager
6/10 Satisfaisant
Sai Nitheesh
Voyage en famille
23 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sai Nitheesh
Séjour de 1 nuit en novembre 2023
Réponse de Sooraj Narayanan le 25 déc. 2023
Dear Mr. Sai,Thank you for sharing the candid feedback on this esteemed travel forum. Valuable feedback from our guests is a source of motivation for improvement, we are known for our warm hospitality and seamless services and it disheartens us to know that it wasn’t the same during your experience.We apologies and assure you that your feedback has been shared with the concerned department and rectifications will be made at the earliest so that your next stay is a flawless one with us.We look forward to having you back with us and giving us another chance to showcase you the hospitality we are known for.Kind Regards,Sooraj Narayanan,,General Manager
2/10 Horrible
Chandra, Bloomington
21 déc. 2023
Chandra
Séjour de 2 nuits en décembre 2023
Réponse de Sooraj Narayanan, le 31 janv. 2024
Thank you for sharing the candid feedback on this esteemed travel forum. Valuable feedback from our guests is a source of motivation for improvement, we are known for our warm hospitality and seamless services and it disheartens us to know that it wasn’t the same during your experience.We apologies and assure you that your feedback has been shared with the concerned department and rectifications will be made at the earliest so that your next stay is a flawless one with us.We look forward to having you back with us and giving us another chance to showcase you the hospitality we are known for.Kind Regards,Sooraj Narayanan,,General Manager
10/10 Excellent
Nagendra
20 déc. 2023
Nagendra
Séjour de 1 nuit en décembre 2023
Réponse de Sooraj Narayanan le 10 janv. 2024
Thank you for your positive feedback! If there's anything specific you loved about your stay or any suggestions for improvement, we'd love to hear more. We look forward to welcoming you back in the future.Best regards,Sooraj Narayanan, General Manager
10/10 Excellent
DILIP, Mumbai
13 déc. 2023
DILIP
Séjour de 2 nuits en décembre 2023
Réponse de Sooraj Narayanan le 3 janv. 2024
Thank you so much for taking the time to share your wonderful 5-star review! We are thrilled to hear that you had an exceptional experience during your stay at Fortune Select Grand Ridge, Tirupati.It's delightful to know that you enjoyed our services and that everything met or exceeded your expectations. Your positive feedback is a tremendous source of motivation for our team, and we sincerely appreciate your kind words.Sincerely, Sooraj Narayanan, General Manager
8/10 Bien
Sreenivas
14 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sreenivas
Séjour de 1 nuit en novembre 2023
Réponse de Sooraj Narayanan le 15 nov. 2023
Thank you for your kind words! We're delighted to hear that you had a positive experience with our staff. Your feedback is truly appreciated. We look forward to hosting you again for another great stay in the future.Sincerely, Sooraj Narayanan, General Manager
10/10 Excellent
Prabhakar reddy
Voyage en famille
4 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Prabhakar reddy
Séjour de 2 nuits en novembre 2023
Réponse de Sooraj Narayanan le 4 nov. 2023
Thank you for choosing to stay with us and for your glowing review! We're thrilled to hear about your wonderful experience and that you rated us a perfect 5 out of 5.We sincerely appreciate your feedback regarding the hair dryer and water interpretation in the washroom. Rest assured, we're actively addressing these concerns to ensure a consistently exceptional stay for our guests.Your satisfaction is our priority, and we're committed to resolving these issues promptly. We look forward to welcoming you back for an even more enjoyable visit.Warm regards,Sooraj Narayanan, General Manager
10/10 Excellent
Badri
31 oct. 2023
Badri
Séjour de 1 nuit en octobre 2023
Réponse de Sooraj Narayanan, General Manager le 1 nov. 2023
Dear Mr. Badri, it was a pleasure having you stay with us at Fortune Select Grand Ridge, Tirupati. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff, and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you.Kind Regards, Sooraj Narayanan, General Manager
6/10 Satisfaisant
Manoj
Voyage en couple
30 oct. 2023
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Manoj
Séjour de 2 nuits en octobre 2023
Réponse de Sooraj le 30 oct. 2023
We sincerely apologize for the disappointing experience you had during your recent stay at our hotel. Your feedback is crucial to us, and we regret that we fell short of your expectations. Please be assured that we take your concerns seriously, and we will address each issue you've highlighted with utmost priority.We greatly appreciate your recognition of our dedicated staff and their commitment to ensuring your comfort. Your feedback will be instrumental in our efforts to enhance our services and facilities, aiming to deliver an improved and memorable experience for all our guests.We would like to extend our apologies for not meeting your expectations and hope to have the opportunity to regain your trust with the improvements we'll be implementing.Thank you for sharing your thoughts with us.Warm regards, Sooraj Narayanan, General Manager
10/10 Excellent
GANESH C
27 oct. 2023
GANESH C
Séjour de 1 nuit en octobre 2023
Réponse de Sooraj Narayanan le 28 oct. 2023
Thank you so much for taking the time to share your incredible feedback about your recent stay at Fortune Select Grand Ridge in Tirupati! We are thrilled to learn that you had a fantastic experience with us and that we were able to meet and exceed your expectations.Receiving a perfect 10/10 review is truly uplifting for our entire team. We're delighted to hear that our efforts to ensure a memorable stay have resonated with you. It's our constant endeavor to provide top-notch service, impeccable amenities, and a comfortable environment, and we are overjoyed that you found these aspects to your liking.At Fortune Select Grand Ridge, we aim to create a home away from home for our guests, offering a blend of luxury, comfort, and exceptional service. Knowing that we succeeded in providing you with a delightful and flawless experience is the best reward for us.Your kind words about our staff, facilities, and the overall ambiance are genuinely appreciated. It motivates us to continue delivering the highest standard of hospitality to all our guests.We hope to have the pleasure of welcoming you back for another exceptional stay in the near future. Please do not hesitate to contact us directly if there's anything we can do to make your next visit even more enjoyable.Thank you once again for choosing Fortune Select Grand Ridge. We genuinely appreciate your patronage and your wonderful review.Warm regards,Sooraj Narayanan, General Manager
6/10 Satisfaisant
Sandeep
Voyage en famille
10 oct. 2023
3 star at best
Sandeep
Séjour de 1 nuit en octobre 2023
Réponse de Sooraj le 11 oct. 2023
I hope this message finds you well. I recently had the opportunity to experience a stay at your establishment and wanted to share some feedback.While I appreciate the association with the ITC name, I couldn't help but feel that the overall experience did not quite match the expectations typically associated with a 5-star hotel. The pricing, in my opinion, seems disproportionately high for what felt like an ordinary 3-star hotel.I believe there is room for improvement, and I hope that my comments will be considered constructively. Thank you for your attention to this matter.Sincerely,Sooraj narayanan, general manager
4/10 Médiocre
Sharatendu
Voyage en couple
3 oct. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Sharatendu
Séjour de 1 nuit en octobre 2023
Réponse de Sooraj Narayanan le 4 oct. 2023
Dear mr, Sharatendu, Thank you for taking the time to share your feedback regarding the maintenance noise during your stay. We sincerely apologize for any inconvenience this may have caused and appreciate your patience while we addressed the issue.We understand how important a peaceful environment is for our guests, and we deeply regret that your sleep was disrupted for over three hours. We take your concerns seriously and have taken immediate steps to ensure better coordination with our teams in the future to prevent such disturbances during daytime hours.We value your patronage and will continue to work diligently to provide you with the exceptional experience you deserve.Thank you for choosing our establishment, and we hope to have the opportunity to serve you again in the future.Warm regards,Sooraj Narayanan, General Manager
8/10 Bien
Anant kumar
Voyage en famille
18 sept. 2023
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Ok good enough
Anant kumar
Séjour de 2 nuits en septembre 2023
Réponse de Sooraj Narayana le 18 sept. 2023
It was a pleasure having you stay with us at Fortune Select Grand Ridge, Tirupati.We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Thank you,Kind Regards,Sooraj Narayanan,,General Manager
10/10 Excellent
Sonam
Voyage d’affaires
27 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good hotel & location, friendly staff, clean rooms
Sonam
Séjour de 3 nuits en août 2023
Réponse de Sooraj Narayanan le 28 août 2023
Dear Sonam , Thank you so much for taking the time to share your positive experience at our hotel. We are thrilled to hear that you enjoyed your stay and found our location convenient, our facilities clean, and our staff helpful.We are truly sorry to hear about the medical emergency within your group and we hope that everything is okay now. Our utmost priority is the well-being and comfort of our guests, and we're glad that we could provide the necessary assistance and understanding during your challenging situation.Your kind words about our team's support mean a lot to us. We always strive to go above and beyond to ensure our guests have a comfortable and memorable stay, even in unexpected circumstances.If your travels bring you back to [Location], we would be delighted to welcome you again and provide you with another exceptional experience. Please don't hesitate to reach out if you need any assistance in the future.Wishing you all the best and good health.Warm regards,Sooraj Narayanan, General Manager
10/10 Excellent
Sunita
26 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sunita
Séjour de 2 nuits en août 2023
Réponse de Sooraj Narayanan le 31 août 2023
Dear Sunita, Greetings !Thank you for your kind words and appreciation for our services. We're thrilled to hear that you view our property as having a touch of excellence that can only be attributed to a divine quality. Providing exceptional service is at the heart of what we do, and it brings us great joy to know that our efforts have made a positive impact on your experience.We remain committed to upholding the high standards you've come to expect from us, and we look forward to continuing to serve you with the same level of care and dedication. Should you have any further feedback or inquiries, please don't hesitate to reach out. Your satisfaction is our ultimate goal.Thank you once again for choosing us and for taking the time to share your feedback. We are truly grateful for your support.Warm regards,Sooraj Narayanan, General Manager
6/10 Satisfaisant
Ganesh Priya
Voyage en famille
12 août 2023
Les points forts : Propreté
Ganesh Priya
Séjour de 1 nuit en août 2023
Réponse de Sooraj Narayanan le 15 août 2023
Dear Guest,Thank you for sharing the candid feedback on this esteemed travel forum. Valuable feedback from our guests is a source of motivation for improvement, we are known for our warm hospitality and seamless services and it disheartens us to know that it wasn’t the same during your experience.We apologies and assure you that your feedback has been shared with the concerned department and rectifications will be made at the earliest so that your next stay is a flawless one with us.We look forward to having you back with us and giving us another chance to showcase you the hospitality we are known for.Kind Regards,Sooraj Narayanan,,General Manager
8/10 Bien
Ramasubramanian
Voyage en famille
11 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ramasubramanian
Séjour de 1 nuit en août 2023
Réponse de Sooraj narayanan le 15 août 2023
It was a pleasure having you stay with us at Fortune Select Grand Ridge, Tirupati.We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Thank you,Kind Regards,Sooraj Narayanan,,General Manager
8/10 Bien
Aishwarya
9 août 2023
Aishwarya
Séjour de 1 nuit en août 2023
Réponse de Sooraj Narayanan le 31 août 2023
Dear Aishwarya, Thank you for choosing to stay with us and for taking the time to share your feedback on your recent experience. We're delighted to hear that you had a positive stay at our hotel and appreciate your 4-star review.Your comments are invaluable to us as they help us continually improve and provide the best possible experience for our guests. If there are any specific suggestions or areas you believe we could enhance, please feel free to share them with us. Your insights are important in our ongoing efforts to create exceptional stays for all our guests.Once again, thank you for your review and for choosing our hotel. We hope to have the opportunity to welcome you back in the future and provide you with an even more remarkable experience.Warm regards,Sincerely, Sooraj Narayanan, General Manager
10/10 Excellent
Praveen
7 août 2023
Praveen
Séjour de 1 nuit en août 2023
Réponse de Sooraj Narayanan le 28 août 2023
Dear Praveen, Thank you for taking the time to rate our [product/service]. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to usSincerely, Sooraj Narayanan, General Manager
8/10 Bien
Shrinivas Chakravarthy
7 juil. 2023
Shrinivas Chakravarthy
Séjour de 1 nuit en juillet 2023
Réponse de Sooraj Narayanan le 10 juil. 2023
It was a pleasure having you stay with us at Fortune Select Grand Ridge, Tirupati.We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Thank you,Kind Regards,Sooraj Narayanan,,General Manager
10/10 Excellent
Venkata Kriahna Kishore
Voyage en couple
5 juil. 2023
Les points forts : Propreté et personnel et service
Venkata Kriahna Kishore
Séjour de 1 nuit en juillet 2023
Réponse de Sooraj Narayana le 6 juil. 2023
It was a pleasure having you stay with us at Fortune Select Grand Ridge, Tirupati.We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Thank you,Kind Regards,Sooraj Narayanan,,General Manager
10/10 Excellent
RAMA KRISHNA REDDY
14 juin 2023
RAMA KRISHNA REDDY
Séjour de 1 nuit en juin 2023
Réponse de Sooraj Narayana le 16 juin 2023
It was a pleasure having you stay with us at Fortune Select Grand Ridge, Tirupati.We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Thank you,Kind Regards,Sooraj Narayanan,,General Manager
8/10 Bien
Srinivasa Rao
13 juin 2023
Srinivasa Rao
Séjour de 2 nuits en juin 2023
Réponse de Sooraj Narayana le 3 juil. 2023
It was a pleasure having you stay with us at Fortune Select Grand Ridge, Tirupati.We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Thank you,Kind Regards,Sooraj Narayanan,,General Manager
8/10 Bien
Reddy
7 juin 2023
Reddy
Séjour de 1 nuit en juin 2023
Réponse de Sooraj Narayana le 30 juin 2023
It was a pleasure having you stay with us at Fortune Select Grand Ridge, Tirupati.We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Thank you,Kind Regards,Sooraj Narayanan,,General Manager
8/10 Bien
Kavitha
Voyage en famille
30 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kavitha
Séjour de 1 nuit en mai 2023
Réponse de Sooraj Narayanan le 2 juin 2023
It was a pleasure having you stay with us at Fortune Select Grand Ridge, Tirupati.We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Thank you,Kind Regards,Sooraj Narayanan,,General Manager
4/10 Médiocre
mudit
25 mai 2023
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
mudit
Séjour de 1 nuit en mai 2023
Réponse de Dinesh le 25 mai 2023
Dear Guest,Thank you for sharing the candid feedback on this esteemed travel forum. Valuable feedback from our guests is a source of motivation for improvement, we are known for our warm hospitality and seamless services and it disheartens us to know that it wasn’t the same during your experience.We apologies and assure you that your feedback taken as high concern and requesting you to let us know when can be the right time to have word with you. the reason behind is to get actual and detailed problem in it, so that we can rectifications will be made at the earliest so that your next stay is a flawless one with us.We look forward to having you back with us and giving us another chance to showcase you the hospitality we are known for.Regards Dinesh - Asst.Front Office Manager
6/10 Satisfaisant
krishnamohan
Voyage en famille
28 mars 2023
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
krishnamohan
Séjour de 1 nuit en mars 2023
Réponse de Sooraj Narayanan,, General Manager le 2 avr. 2023
Dear Sir,Thank you for sharing the candid feedback on this esteemed travel forum. Valuable feedback from our guests is a source of motivation for improvement, we are known for our warm hospitality and seamless services and it disheartens us to know that it wasn’t the same during your experience.We apologies and assure you that your feedback has been shared with the concerned department and rectifications will be made at the earliest so that your next stay is a flawless one with us.We look forward to having you back with us and giving us another chance to showcase you the hospitality we are known for.Kind Regards,Sooraj Narayanan,,General Manager
8/10 Bien
SHYAM
17 mars 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
SHYAM
Séjour de 3 nuits en mars 2023
Réponse de Sooraj Narayanan,, General Manager le 25 mars 2023
Dear Sir,It was a pleasure having you stay with us at Fortune Select Grand Ridge, Tirupati.We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Thank you,
10/10 Excellent
Krishna
Voyage en famille
15 févr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Krishna
Séjour de 1 nuit en février 2023
Réponse de Sooraj Narayanan le 23 févr. 2023
It was a pleasure having you stay with us at Fortune Select Grand Ridge, Tirupati.We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Thank you,Kind Regards,Sooraj Narayanan, General Manager
10/10 Excellent
N. Rao
Voyage en couple
14 févr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
N. Rao
Séjour de 1 nuit en février 2023
Réponse de Sooraj Narayanan le 23 févr. 2023
It was a pleasure having you stay with us at Fortune Select Grand Ridge, Tirupati.We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Thank you,Kind Regards,Sooraj Narayanan,General Manager