8/10
Not many employees were bilingual and often had trouble finding someone who spoke any English. Also no late checkout regardless of offering to pay extra- wanted to stay late to do some spa services but due to the fact they wouldnât allow me to stay an hour or 2 later, I couldnât. Everything is clean. Definitely the closest youâre going to get to a US like hotel in MX. I expected kinder service for the price I paid, but I would stay elsewhere & save $$ & at a place they actually appreciate your business. If youâre looking for a fancy place to stay & can speak Spanish, you will surely enjoy the place.
Victoria
Séjour de 1 nuit en juillet 2025