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Avis sur Adirondack Lodge Old Forge

2.5 out of 5
Adirondack Lodge Old Forge
2752 State Route 28, Thendara, NY

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 344 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 316 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 174 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 97 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 69 avis sur 1000." "

7,6/10

Propreté

8,2/10

Personnel et service

7,2/10

Équipements

7,0/10

Infrastructures et conditions de l’hébergement

7,6/10

Écoresponsabilité

Avis

4/10 Médiocre

Marc

Voyage en famille
Séjour de 2 nuits en décembre 2019
Réponse de The Staff of the Adirondack Lodge Old Forge le 27 déc. 2019
We are sorry you were not happy with your stay. We value our guests and would welcome suggestions on how to improve for future stays.

10/10 Excellent

Eric

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
very nice, good value
Séjour de 2 nuits en avril 2024
Réponse de Marie le 13 avr. 2024
Eric, Thank you so much for choosing the Adirondack Lodge. It's great to see you had a nice stay.

10/10 Excellent

Debra

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We enjoyed the staff's friendliness and comfort of the Adirondack Lodge.
Séjour de 2 nuits en avril 2024
Réponse de Marie le 13 avr. 2024
Debbie, it was so nice to meet you. We are happy to see you had a great stay. We look forward to seeing you again when the snow flies.!

10/10 Excellent

Moses

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was great! Nice pool. Close to Old Forge (short drive). Some places walkable. Thank you for a great experience!
Séjour de 2 nuits en avril 2024
Réponse de Marie le 10 avr. 2024
Moses, it was so great to meet you. I hope you found the perfect viewing spot. Thank you for choosing to stay with us.

10/10 Excellent

Brett

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was wonderful
Séjour de 2 nuits en mars 2024
Réponse de Marie le 23 mars 2024
Thank You Brett, it was great to have you as our guest.

10/10 Excellent

Tammy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Absolutely perfect room..we have stayed there few times now but this time we reserved a suite and it was great.
Séjour de 2 nuits en mars 2024
Réponse de Marie le 22 mars 2024
Tammy, It was so nice having you back for the weekend. I'm glad you enjoyed the suite life! Thank you for choosing us as your host on your getaways.

10/10 Excellent

Marie, Syracuse

Will stay again.
Séjour de 2 nuits en mars 2024
Réponse de Marie le 8 mars 2024
Hi Marie, We look forward to seeing you in the future. Thank you for staying with us.

10/10 Excellent

Anne

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A really great hotel right next to restaurants and only 10 mins from the ski mountain. Quiet and clean.
Séjour de 2 nuits en février 2024
Réponse de Marie le 27 févr. 2024
Thank you so much Anne. We are glad you had a great stay. Thank you for choosing us.

10/10 Excellent

bruce

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
swimming pool!
Séjour de 2 nuits en février 2024
Réponse de Marie le 23 févr. 2024
Its nice to see you enjoyed our pool. We are glad you chose to stay with us. Thank you.

2/10 Horrible

Paul

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We did not make our reservation due to an unforeseen car accident on the way. When we contacted for a rein check we were denied by hotel management.. poor management
Séjour de 1 nuit en février 2024
Réponse de Marie le 16 févr. 2024
I'm sorry to hear of your misfortune Paul. I've looked back at your reservation, and I see you were in fact a no show but there was no communication from you stating that you were unable to make it so your room was in fact held for you all night. I'm sorry our hotel does not give refunds on no-show reservations.

10/10 Excellent

Anthony

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff are like family, very friendly and helpful; pool is always the perfect temperature unlike all the rest in town.
Séjour de 1 nuit en février 2024
Réponse de Marie le 16 févr. 2024
Thank you for continuing to be our guest. We are so happy to be your host. we look forward to your next stay.

2/10 Horrible

Bobby

Voyage en couple
Les points forts : Équipements
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Property was not truthful about breakfast only had coffee and a packet of hot coco, was no one there the entire time of staying got their no smoking room was filled with smoke couldn’t breath, thankfully someone was cleaning got them to call someone and got a new room, did not like that the key was just tapped onto the office door someone could have just went into my room and no one would ever know, but just very upset about the breakfast and just felt like no one cared to help
Séjour de 2 nuits en février 2024
Réponse de Marie le 16 févr. 2024
Hi Bobby, I do apologize for the issue with your rooms. Unfortunately like so many other places are very short staffed, so we do have to do contactless check in during off times. However, we do have staff on property 24 hours in case of any issues that may arise throughout your stay. Our keys are also very closely monitored and are only valid throughout your stay. I have looked over amenities on here and all I see advertised is coffee and tea in common areas. I don't see where is says breakfast. Again, I apologize for your disappointment.

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We liked the Deer !
Séjour de 2 nuits en février 2024
Réponse de Marie le 13 févr. 2024
Thank you for staying with us David. I think they liked you too!

8/10 Bien

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything was clean they had a pool and it was affordable
Séjour de 2 nuits en février 2024
Réponse de Marie le 13 févr. 2024
Thank you for choosing the Adirondack Lodge Old Forge.

10/10 Excellent

Jaime

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We like the pool, just odd to walk across the parking lot in wet clothes when you’re done
Séjour de 1 nuit en février 2024
Réponse de Marie le 13 févr. 2024
I'm sorry you had to walk outside. On your next stay if you choose a room with 2 double beds those are in the hotel section where you can just walk down the hall to get to your room. Thank you for staying with us!

10/10 Excellent

Timothy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property was clean and seemed well maintained. Staff at front desk was friendly and engaging and very helpful. Pleasure staying here and would definitely recommend.
Séjour de 1 nuit en janvier 2024
Réponse de Marie le 6 févr. 2024
Thank you for staying with us Timothy. It was a pleasure to have you. We look forward to seeing you again soon.

8/10 Bien

Vanessa

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et personnel et service
Very nice stay. Staff lovely. Kids had fun.
Séjour de 3 nuits en janvier 2024
Réponse de Marie le 6 févr. 2024
We are happy to see you had a nice stay. Thank you.

10/10 Excellent

Joseph

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de Marie le 6 févr. 2024
Thank you for choosing the Adirondack Lodge for your stay in Old Forge!

8/10 Bien

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
😀
Séjour de 2 nuits en janvier 2024
Réponse de Marie le 6 févr. 2024
Thank you for staying with us Robert.

6/10 Satisfaisant

Kevin

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de Marie le 6 févr. 2024
Thank you for staying with us.

10/10 Excellent

Ronald

Séjour de 1 nuit en janvier 2024
Réponse de Marie le 6 févr. 2024
Thank you for choosing to stay with us Ronald.

8/10 Bien

Ken

Voyage d’affaires
Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 7 nuits en janvier 2024
Réponse de Marie le 6 févr. 2024
Thank you for staying with us Ken.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Glade to see updated chairs in rooms very nice ! Always a good stay hassle free
Séjour de 1 nuit en janvier 2024
Réponse de Marie le 6 févr. 2024
Thank you for staying with us. We are happy to hear you liked our new updated items.

10/10 Excellent

Joel

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Cute little lodge
Very cute lodge in a quaint town. Booked a hotel room for one night with the family. We had a blast at the pool! Reasonably priced and very clean.
Séjour de 1 nuit en décembre 2023
Réponse de Marie le 6 févr. 2024
Joel, Thank you for choosing to stay with us. We are happy to see you had a nice stay in our neck of the woods.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et personnel et service
Dec 2023
Nothing fancy but clean and plenty of hot water. Owner(?) was friendly. Short staffed so no one to check us out in the morning. Overall a decent place to stay. We would stay again.
Séjour de 1 nuit en décembre 2023
Réponse de Marie le 6 févr. 2024
We are happy to see you had a nice stay. Thank you.

2/10 Horrible

timothy

Voyage en couple
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Room smelled of mold, was cold. There was no staff to check out. The only thing the staff did when I checked in was to threaten me how much it would cost me if I smoked in the room or stoled something in the room
Séjour de 1 nuit en décembre 2023
Réponse de Marie le 21 déc. 2023
Hi Timothy, I'm sorry you were disappointed with your stay. We will look into your concerns and try to do better in the future.

6/10 Satisfaisant

KEVIN

Voyage en groupe
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Defintely not worth your time, money or effort.
This hotel has claimed in the past that they've performed upgrades. They must have been decades ago as the condition of the room we were in was abhorabole. The heaters look to have all leaked at some time as there is mold and rotten boards behind each of them. Trim around the bathroom door is log gone, leaving gaps all around the door. Door hardware is lose and barely works. Of the 2 windows that could open, neither had a lock that worked. And the carpet smelled so bad that they had to put air freshener in the rooms. Which gave my wife a massive headache. I will not stay here again. That's guaranteed.
Séjour de 2 nuits en décembre 2023
Réponse de Marie le 21 déc. 2023
Hi Kevin, I'm sorry you were disappointed with your stay. We are trying very hard to update the hotel and remodel the rooms. We hope you will notice changes in the future.

6/10 Satisfaisant

Jeffrey

Séjour de 2 nuits en décembre 2023
Réponse de Marie le 21 déc. 2023
Thank you for staying with us.

10/10 Excellent

Bradley

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Had a great stay
Séjour de 1 nuit en octobre 2023
Réponse de Marie le 30 nov. 2023
Thank you for choosing the Adirondack Lodge Old Forge.

10/10 Excellent

Christopher

Les points forts : Équipements
Nice
Séjour de 2 nuits en novembre 2023
Réponse de Marie le 30 nov. 2023
Thank you for staying with us.

10/10 Excellent

brad

Séjour de 1 nuit en novembre 2023
Réponse de Marie le 21 déc. 2023
Thank you for staying with us.

10/10 Excellent

Pam

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Courteous and nice staff at check in 😀
Séjour de 1 nuit en novembre 2023
Réponse de Marie le 30 nov. 2023
Thank you, Pam., We are happy to see you had a nice stay.

8/10 Bien

Carrie

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de Marie le 30 nov. 2023
Thank you for staying with us.

8/10 Bien

Patricia H

Voyage en famille
Les points forts : Propreté et personnel et service
Room was cold upon check-in, 55 degrees but did warm up eventually when we raised thermostat. There for a brief overnight stay so it met our needs.
Séjour de 1 nuit en novembre 2023
Réponse de Marie le 30 nov. 2023
Hi Patricia, I'm sorry about the heat not being on. I'm glad you were happy with the rest of your stay.

10/10 Excellent

KYLIE

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Marie le 3 nov. 2023
Thank you for staying with us Kylie.

10/10 Excellent

Devon

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Quiet ADK lodge. Super cute and convenient to town. Great fall getaway.
Séjour de 3 nuits en octobre 2023
Réponse de Marie le 30 oct. 2023
Thank you for staying with us Devon.

10/10 Excellent

Martina

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very decent room and quite affordable. Nice size fridge. Audrey who checked us in was very pleasant.
Séjour de 1 nuit en octobre 2023
Réponse de Marie le 30 oct. 2023
Thank you for staying with us Martina. We love to hear Audrey was so pleasant.

8/10 Bien

daniel

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Josh was awesome! well be back!
Séjour de 1 nuit en octobre 2023
Réponse de Marie le 30 oct. 2023
Thank you for choosing us, Daniel. It's great to see how great Josh was.

8/10 Bien

Tammy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was nice and the staff was friendly.
Séjour de 1 nuit en octobre 2023
Réponse de Marie le 26 oct. 2023
Thank you so much Tammy. We are glad you had a nice stay.

10/10 Excellent

Ida

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We loved the property and definitely will be back in the Spring.
Séjour de 1 nuit en octobre 2023
Réponse de Marie le 21 oct. 2023
Hi Ida, we are delighted to hear you loved us. We can't wait to welcome you back. Thank you being our guest.

10/10 Excellent

Emma

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2023
Réponse de Marie le 19 oct. 2023
Thank you for being our guest.

10/10 Excellent

Melanie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
I used to live in a house that is no longer there on this property so what better place for sisters visit
Séjour de 1 nuit en octobre 2023
Réponse de Marie le 19 oct. 2023
Oh how cool Melanie. Nice trip down memory lane for you. We are glad you enjoyed it! Thank you.

10/10 Excellent

Melanie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All was clean and staff friendly
Séjour de 1 nuit en octobre 2023
Réponse de Marie le 19 oct. 2023
We are happy you had such a great stay Melanie! Thank you.

10/10 Excellent

Roberta

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en octobre 2023
Réponse de Marie le 19 oct. 2023
Thank you for choosing us, Roberta.

8/10 Bien

Joseph

Not many restaurants open in the area
Séjour de 2 nuits en octobre 2023
Réponse de Marie le 14 oct. 2023
Thank you for staying with us.

10/10 Excellent

Terry

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en octobre 2023
Réponse de Marie le 13 oct. 2023
Thank you for being our guest.

8/10 Bien

Pamela

Séjour de 2 nuits en août 2023
Réponse de Marie le 29 oct. 2023
Thank you for staying with us.

10/10 Excellent

Shelli

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de Marie le 13 oct. 2023
Thank you for being our guest.

8/10 Bien

Rita

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great property driving through and convenient on route place to stay. Friendly staff!
Séjour de 1 nuit en octobre 2023
Réponse de Marie le 6 oct. 2023
Thank you, Rita, we are glad you had a nice stay.

8/10 Bien

Karl

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Like so many motel/hotels it’s frustrating that although there are two beds ( as requested) there are usually only one chair, why?
Séjour de 1 nuit en octobre 2023
Réponse de Marie le 13 oct. 2023
Hi Karl, Thank you for staying with us. The reason your room only had one chair is because the room you reserved was an accessible room. We kept in mind that for the comfort of our guests we like to have a little more space in those rooms.