Dear Kim,Thank you for your feedback! We're delighted to hear that you found our hotel to be easily accessible from the freeway. Providing convenient access for our guests is always a top priority for us. We hope you had a pleasant stay and look forward to welcoming you back in the future. If you have any further comments or if there's anything else we can assist you with, please feel free to let us know.Warm Regards,Elise KobyFront Office SupervisorHoliday Inn Express & SuitesThe Dalles Oregon

Dear Ying, We appreciate your positive feedback! It's fantastic to hear that you found our staff to be friendly and accommodating during your stay. We're committed to providing exceptional service to all our guests, and we're glad that you had a pleasant experience overall. If there's anything we can do to turn that 4-star rating into a 5-star one for your next visit, please don't hesitate to let us know. We hope to welcome you back soon!Warm RegardsElise KobyFront Office SupervisorHoliday Inn Express & SuitesThe Dalles Oregon

Dear Daniel,We're delighted to hear that our location provided convenience without disrupting your rest. Your comfort is our priority, and we're thrilled to know that you had a peaceful stay with us. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future!Warm RegardsElise KobyFront Office SupervisorHoliday Inn Express & SuitesThe Dalles Oregon

Dear Daniela, We're glad to hear you had a positive experience during your stay! If there's anything specific you feel we could improve upon to earn that extra star next time, please don't hesitate to let us know. We're always looking for ways to enhance our guests' experience. Thank you for choosing to stay with us!Warm RegardsElise KobyFront Office SupervisorHoliday Inn Express & SuitesThe Dalles Oregon

Glad you are enjoying your stay! Thanks for the great review! Please let me know if there is anything we can do to make your stay even better!

Dear Sonia,Thank you for your kind words! We're thrilled to hear that you found our hotel to be quite nice and enjoyed the calm environment. It's wonderful to know that you found the beds comfortable, as ensuring a restful stay is one of our top priorities. We appreciate your feedback and hope to have the opportunity to welcome you back in the future!Warm Regards,Elise KobyFront Office SupervisorHoliday Inn Express & SuitesThe Dalles Oregon

Dear Cedrea,We're thrilled to hear that you had a wonderful experience during your stay! Our team takes great pride in providing excellent service, and it's fantastic to hear that our staff member made a positive impression on you with their great personality. We'll be sure to pass along your kind words. Thank you for choosing to stay with us, and we hope to welcome you back again soon!Warm Regards,Elise KobyFront Office SupervisorHoliday Inn Express & SuitesThe Dalles Oregon

Dear Noelle, Thank you for your positive review! We're delighted to hear that you enjoyed your stay at our property. It's great to know that you found our beds comfortable, our staff great, and our location convenient. We strive to provide a clean and welcoming environment for all our guests, and we're glad to see that reflected in your experience. We appreciate your recommendation and hope to welcome you back for another pleasant stay in The Dalles soon!Warm Regards,Elise KobyFront Office SupervisorHoliday Inn Express & SuitesThe Dalles Oregon

Dear Karen,We appreciate your feedback regarding your recent stay. While we're pleased to hear that you found our staff nice and the hotel clean, we apologize for any inconvenience caused by the limited grassy area for pets and the noise from the downtown location. Your comments about the pet-friendly amenities and the location's noise level are duly noted, and we'll strive to improve in these areas to better accommodate our guests and their furry friends. We hope you'll consider staying with us again in the future, and we'll do our best to make your next stay more enjoyable. Thank you for choosing to stay with us.Warm Regards,Elise KobyFront Office SupervisorHoliday Inn Express & SuitesThe Dalles Oregon

Dear Karen,We apologize for the stress you experienced during the check-in process. It's certainly not the impression we aim to leave on our guests. Your feedback is valuable, and we'll address the issue with our team to ensure a smoother and more efficient check-in experience in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust during a future stay.Warm Regards,Elise KobyFront Office SupervisorHoliday Inn Express & SuitesThe Dalles Oregon

Dear Marsha,We're delighted to hear that you enjoyed your stay with us! Thank you for taking the time to share your positive feedback. It's wonderful to know that you found your room spacious and that the beds were comfortable. We hope you had a restful and enjoyable stay, and we look forward to welcoming you back again in the future!Warm Regards,Elise KobyFront Office SupervisorHoliday Inn Express & SuitesThe Dalles Oregon

Dear Jane, We're delighted to hear that you enjoyed our fitness room and found it to be one of the best you've used! Ensuring that our guests have access to top-notch facilities is important to us, and we're pleased that you found it well-equipped. It's also great to hear that you found our hotel to be well done overall and that you enjoyed our hearty breakfast offerings. Thank you for taking the time to share your positive feedback, and we hope to welcome you back for another great stay soon!

Dear Kelby,Thank you for your feedback! We're delighted to hear that you found our property to be great, with clean, comfortable accommodations and a good selection for breakfast. We understand your concerns about the surrounding area and assure you that the safety and security of our guests are paramount. We continuously work to ensure a safe and enjoyable stay for all our guests. If you have any specific concerns or observations, please don't hesitate to share them with our team so we can address them accordingly. We hope to have the opportunity to welcome you back for another positive experience in the future!

Dear Debra, Thank you for your review and for choosing our hotel for your stay. We're glad to hear that you found our location convenient in terms of highway access. We apologize if our distance from the downtown district didn't meet your expectations. We understand that proximity to certain areas can be important for our guests, and we appreciate your feedback. We hope you had a comfortable stay overall, and we'd love the opportunity to welcome you back in the future.Kind Regards, Talea L.Front Office Manager Holiday Inn Express The Dalles

Dear Carlee, Thank you for your excellent rating! We're thrilled to know that you had a great experience with us. If there's anything specific that stood out to you or if you have any feedback to share, we'd love to hear it. Your satisfaction is our top priority, and we hope to have the pleasure of hosting you again in the future!Best Wishes, Talea L.Front Office Manager Holiday Inn Express The Dalles

Dear Tiffany,Thank you for taking the time to leave us a 10/10 rating! We appreciate your feedback and are delighted to know that you had a positive experience during your stay with us.If you have any specific comments or suggestions you'd like to share, please don't hesitate to reach out. We're always here to ensure our guests have a comfortable and enjoyable stay.We hope to welcome you back again in the future!Best regards,Talea LeslieFront Office Manager Holiday Inn Express The Dalles

Dear Douglas,Thank you for your perfect rating! We're delighted that you had a great experience during your stay with us. If there's anything specific you enjoyed or if you have any suggestions for how we can make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon!Best regards,Talea LeslieFront Office Manager Holiday Inn Express The Dalles

Dear Lindsay,Thank you for sharing your feedback. We're glad to hear that your stay was uneventful, and we hope that this contributed to a peaceful and comfortable experience. If there are any areas where we can enhance your stay in the future, please don't hesitate to let us know.We look forward to welcoming you back for another pleasant stay.Best Regards,Talea L.Front Office Manager

Dear Juana, Thank you for your excellent rating! We're thrilled to know that you had a great experience with us. If there's anything specific that stood out to you or if you have any feedback to share, we'd love to hear it. Your satisfaction is our top priority, and we hope to have the pleasure of hosting you again in the future!Kind Regards, Talea L.Front Office Manager Holiday Inn Express The Dalles

Dear Bianca,Thank you for choosing to stay with us again and for taking the time to share your feedback. We appreciate your loyalty.We're glad to hear that you found the hotel comfortable, and we apologize for any inconvenience you experienced with the breakfast and the vehicle charging stations. Your comments are valuable, and we will look into the issues you mentioned to improve our services.We are pleased that overall, you felt safe and comfortable during your stay. If there's anything specific you'd like us to address or if you have suggestions for improvement, please feel free to share them.We look forward to the opportunity to welcome you back on your next visit.Best Regards,Talea L.Front Office ManagerHoliday Inn Express Dalles

Dear Megan,Thank you for taking the time to leave a 5/5 review! We truly appreciate your positive feedback and are delighted that you had a great experience during your stay.We hope to have the pleasure of welcoming you back soon for another wonderful stay.Warm regards,Elise KobyFront Office SupervisorHoliday Inn Express & Suites The Dalles Oregon

Dear Brian, I'm sorry to see that the experience fell short of your expectations. Your feedback is valuable, and we take it seriously. We'd love to understand more about what went wrong and how we can improve. If you're willing to share more details or suggestions, please reach out. We're committed to making things better for you and future guests.Warm Regards,Elise Koby Front Office Supervisor Holiday Inn Express & SuitesThe Dalles Oregon

Dear Jon,Thank you for choosing our hotel for your stay! We're thrilled to hear that your basketball team found our accommodations clean and that our staff was friendly during your visit.It was a pleasure hosting your team, and we hope to welcome you all back for another enjoyable stay whenever you're in the area.Best regards,Elise KobyFront Office Supervisor Holiday Inn Express & Suites The Dalles Oregon

Dear Alison,Thank you for sharing your feedback regarding your recent stay. We're genuinely sorry for the inconvenience and frustration caused by the mix-up in your booking, resulting in a room arrangement that did not meet your expectations.Please accept our sincerest apologies for not providing the rollaway bed as promised. Your experience does not reflect the level of service we aim to deliver, and we understand how this impacted your stay.Your comments are invaluable, and we'll address this issue with our team to prevent similar situations from occurring in the future. We hope for another chance to provide you with the exceptional service and stay experience you deserve.Warm regards,Elise KobyFront Office SupervisorHoliday Inn Express & SuitesThe Dalles Oregon

Dear Alejandro,Thank you for taking the time to leave a 5/5 review! We truly appreciate your positive feedback and are delighted that you had a great experience during your stay.We hope to have the pleasure of welcoming you back soon for another wonderful stay.Warm regards,Elise KobyFront Office SupervisorHoliday Inn Express & Suites The Dalles Oregon

Dear David,Thank you for the perfect rating! We're delighted to see that you had a great experience during your stay. If you have any specific feedback or if there's anything we can do to make your next visit even better, please don't hesitate to let us know.Looking forward to welcoming you back soon!Best Regards,Talea L.Front Office Manager

Dear Tom, Thank you for taking the time to leave us a perfect score! We're delighted to hear that you had such a positive experience with us. If you have any specific feedback or if there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon!Best Wishes, Talea L.Front Office Manager Holiday Inn Express The Dalles

Thank you so much for the glowing review! We're thrilled to hear that your experience was top-notch and that our commitment to cleanliness and hospitality made your stay enjoyable. We hope to welcome you back soon for another fantastic stay!

Dear Ragnar,I want to express my sincerest apologies for the disappointing experience you encountered upon your arrival. Your comfort and satisfaction are of the utmost importance to us, and I'm deeply sorry that we failed to meet your expectations during this instance.I completely understand how frustrating it must have been to arrive and find no one available at the front desk. This situation does not align with our usual standards of service, and I truly regret the inconvenience and confusion it caused.Your feedback is extremely valuable, as it highlights areas where we need to improve. Rest assured, I've already initiated a thorough investigation into this incident to understand exactly what happened and ensure this doesn't occur again in the future. Immediate steps are being taken to reinforce our procedures and training to prevent such lapses in service.I completely respect your decision to seek accommodations elsewhere under the circumstances. I hope this isolated incident hasn't completely deterred you from considering us in the future. If you do choose to give us another chance, I personally assure you that we will do everything in our power to make your stay exceptional in every aspect.Once again, I apologize for the inconvenience and disappointment you experienced. Your feedback is invaluable to us, and I genuinely appreciate you taking the time to share your concerns. Should you wish to discuss this matter further or if there's anything I can do to rectify the situation, please don't hesitate to contact me directly at 541.370.2450 and ask for myself.Crystal NicholsGeneral Manager

Dear Angie, Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you found our hotel clean, comfortable, and pet-friendly. Providing a welcoming and enjoyable stay for our guests, including their furry friends, is our top priority.We look forward to having the pleasure of hosting you again in the future. If there's anything specific you enjoyed or if there are areas where we can further enhance your experience, please feel free to let us know.Safe travels, and we can't wait to welcome you back!Best Regards,Talea L.Front Office Manager

Dear Maris,Thank you for sharing your feedback with us! We're delighted to hear that you found our hotel modern, clean, spacious, and environmentally conscious.Providing a comfortable and eco-friendly stay is essential to us, and we're thrilled to know that we met your expectations. If there's anything specific that made your stay exceptional or any suggestions for further improvements, we'd love to hear from you.We look forward to welcoming you back for another fantastic stay soon!Warm regards,Elise KobyFront Office Supervisor Holiday Inn Express & Suites The Dalles Oregon

Dear Brian,Thank you for your perfect rating! We're thrilled to know that your stay was enjoyable.We strive to provide exceptional experiences, and we're delighted to have met your expectations. If there's anything specific that stood out to you or any suggestions you might have for us to further improve, we'd love to hear your feedback.We hope to have the pleasure of welcoming you back for another fantastic stay soon!Warm regards,Elise KobyFront Office SupervisorHoliday Inn Express & SuitesThe Dalles Oregon

Well we sure enjoyed having you guys stay with us here at The Holiday Inn Express, The Dalles! We look forward to seeing you next time.

Dear Toni,Thank you for your fantastic review! We're thrilled to learn that you loved your stay with us and found the room spacious and the bed comfortable.Your positive feedback means a lot to us, and we're delighted to hear that you're planning to stay with us again. We can't wait to welcome you back for another wonderful experience.If there's anything specific you'd like for your next visit, please feel free to let us know.Warm regards,Elise KobyFront Office SupervisorHoliday Inn Express & Suites The Dalles Oregon

Dear Robert,Thank you for taking the time to leave a positive review. We're thrilled to see your five-star rating! If there are specific aspects of your stay that stood out and you'd like to share, or if there's anything we can improve upon, please feel free to reach out.We hope to welcome you back for another excellent stay.Best Regards,Talea L.Front Office Manager

Dear Nancy,Thank you so much for taking the time to give us a perfect rating! We appreciate your feedback, and we're delighted to know that you had a great experience during your stay. If there's anything specific you'd like to highlight or if you have any suggestions for improvement, feel free to share.We hope to have the pleasure of hosting you again in the future. Safe travels, and thank you for choosing us!Best Regards,Talea L.Front Office Manager

Dear Leslie, Thank you for taking the time to review your recent stay with us. Your feedback is valuable in our ongoing efforts to enhance our guests' experiences.We strive to ensure every guest has a memorable stay, and we would love to learn more about your specific experience to better address any concerns or areas for improvement.Please feel free to reach out to us with any additional feedback or suggestions you might have.We appreciate your visit and hope to welcome you back for an even better stay soon.Warm regards,Elise KobyFront Office SupervisorHoliday Inn Express And SuitesThe Dalles Oregon

Certainly! Here's a generic response you might consider for a positive 5/5 review without specific details:Dear [Guest's Name],Thank you for sharing your feedback and awarding us a perfect score! We truly appreciate your positive rating and are thrilled that you had a great experience during your stay.We hope to have the pleasure of welcoming you back for another fantastic stay soon. If you have any specific feedback or requests for your next visit, please don't hesitate to let us know.Warm regards,Elise KobyFront Office SupervisorHoliday Inn Express & Suites The Dalles Oregon

Dear Bronwen,Thank you for choosing to stay with us and for sharing your positive feedback! We're delighted to hear that you found your room very clean and comfortable, especially the disability room with its spacious and accommodating bathroom.Ensuring a clean and comfortable stay for all our guests is a top priority, and we're pleased to have met your expectations. If there's anything specific you need for your future stays, please feel free to let us know.We appreciate your kind words and look forward to welcoming you back for another pleasant experience.Warm regards,Elise Front Office SupervisorHoliday Inn Express and SuitesThe Dalles Oregon

Dear Catherine,Thank you for taking the time to leave a review following your recent stay with us. We value all feedback from our guests, and we appreciate you sharing your experience.We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm regards,Elise Front Office SupervisorHoliday Inn Express and Suites The Dalles Oregon

Dear Jay,Thank you for choosing to stay with us and for taking the time to share such a positive review. We're thrilled to hear that you found our property well-maintained and that your room provided a clean, comfortable, and pleasant stay experience.It's wonderful to know that our inherent amenities contributed to making your stay enjoyable. Your feedback is greatly appreciated and knowing that Holiday Inn has become your preferred choice while traveling is a true honor for us.We're committed to maintaining the high standards that you've come to expect from us, and we're excited to continue being your "go-to" hotel for your future travels. Should you have any specific preferences or requests for your next stay, please feel free to let us know.Thank you again for your kind words and for your loyalty. We're looking forward to welcoming you back on your next visit.Warm regards,Talea L.Holiday Inn Express Management Team

Dear Arsen,Thank you for choosing our hotel for your business travels and for taking the time to share your feedback. We're delighted to hear that you found our hotel clean and nice, meeting your expectations for a comfortable stay.We're thrilled to know that we've provided you with an experience that aligns with your expectations, offering everything you need without any unpleasant surprises. Your satisfaction is incredibly important to us, and we're honored to be your choice for your business travels.We appreciate your feedback and your loyalty. We look forward to continuing to provide you with a comfortable and seamless experience during your future stays. If there's anything specific you'd like us to improve or if you have any suggestions, please feel free to share them.Thank you once again for your review, and we're excited to welcome you back on your next business trip.Warm regards,Talea L. Holiday Inn Express Management Team

Dear Sam, I want to begin by expressing our sincerest apologies for the issues you encountered during your stay at our hotel. Your feedback is extremely important to us, and I assure you that we take it very seriously.The conditions you described are not in line with our usual standards of quality, and we are genuinely sorry for any inconvenience you experienced. The running water in the bathroom sink upon entering your room, the missing light bulb, the wet ice bucket, and the stained bedsheets are certainly not representative of the level of comfort and cleanliness we strive to provide.We understand your disappointment, especially after paying a premium for your stay. This is not the impression we want our guests to have, and we are committed to making the necessary improvements to prevent such issues from recurring in the future.Your comfort and satisfaction are of the utmost importance to us, and we hope you will consider giving us another opportunity to provide you with a truly exceptional experience on your next trip. We deeply regret that we fell short on this occasion, and thank you for sharing your comments with us.Warm regards,Talea L.Holiday Inn Express Management Team

Dear Ken,Thank you for choosing to stay at our property and for sharing your feedback. We appreciate your understanding regarding the hot water issue you experienced during your stay.We regret any inconvenience this may have caused and are pleased to hear that our team compensated you appropriately. Your satisfaction is important to us, and we always aim to address issues promptly and fairly.We're thrilled to know that you found our property awesome, and we're looking forward to the opportunity to welcome you back for another visit. If there are any specific requests or preferences you have for your next stay, please feel free to share them. Your comfort and satisfaction are our top priorities.Once again, thank you for your understanding and for choosing our property. We can't wait to host you on your next visit.Warm regards,Talea L.Holiday Inn Express Management Team

Dear Emily,Thank you for choosing to stay at our hotel and for taking the time to share your feedback. We are delighted to hear that you enjoyed our breakfast during your recent visit.We take pride in offering a delicious and satisfying breakfast to start your day right, and we're pleased to know that you found it great. Your positive feedback is greatly appreciated and serves as motivation for our team to continue providing the best possible dining experience for our guests.We hope to have the pleasure of hosting you again in the future, and providing you with another enjoyable experience. If there's anything specific you'd like during your next visit, please feel free to let us know.Warm regards,Talea L.Holiday Inn Express Management Team