Tennessee : Complexes hôteliers

« Hi! We love your property. Our Bellman, Corey was excellent in providing fantastic service. Your valet parking system is disgraceful. Sunday, May 18, 2026, we called for our car and 4 attempts calling for it, 45 minutes later it arrived. Your employee working behind the counter at the valet office, was so extremely rude. It was disappointing. There was a cart in our hallway for 3 days with hangars and a 12 pack of Dr. Pepper Zero. It’s the little things. »

« Beautiful property! Amenities were great and you are able to get to Dollywood with no issues. Would recommend for families wanting the full Dollywood experience! »

« This was so disappointing. We were so excited to finally check out this water park hotel on the way home from south Carolina and left early to make sure we had plenty of time at the waterpark. When we arrived we checked in and we're excited to head over to the park. We got all dressed and soon found out that literally the only things open in the entire resort were soaky mountain (they did not offer this for free, it would have been $35 a person) and one water coaster. The lazy river was open...

« The room was clean but very dated. Mattress old and uncomfortable so I woke up with back pain. The staff was very helpful and polite. Location was great and balcony by river wonderful. »

« It was a very nice resort to stay. »

« Breakfast was excellent Outdoor pool cold, indoor warm, enjoyed the outdoor hottub »

« Laundry was very convenient in room »