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Avis sur Cadmore Lodge

3.5 out of 5
Cadmore Lodge
Berrington Green, Tenbury Wells, England

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 48 avis sur 81." "
Note des voyageurs de 8 (Bien), d’après 24 avis sur 81." "
Note des voyageurs de 6 (Satisfaisant), d’après 7 avis sur 81." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 81." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 81." "

9,2/10

Propreté

9,6/10

Personnel et service

9,0/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

8/10 Bien

Jim

An unpretentious place and perfectly good for B &B. Breakfasts were quite adequate and the room and bathroom were generously proportioned. The outstanding thing about this place is the quality of the staff. They were outstanding and would happily go the extra mile
Séjour de 2 nuits en septembre 2023

8/10 Bien

Steve

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
It was clean quiet and peaceful staff friendly and accommodating
Séjour de 1 nuit en juillet 2023
Réponse de James le 17 juil. 2023
Thank you Steve. We hope to see you again soon.

10/10 Excellent

paul

Séjour de 2 nuits en juin 2023
Réponse de Team Cadmore le 19 juin 2023
Thankyou Paul, much appreciated

10/10 Excellent

Mr k

Séjour de 1 nuit en avril 2023
Réponse de nick le 7 mai 2023
thanks for the review.

2/10 Horrible

Mrs.J.L

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mrs j l jeffery
When we got there pool had been shut for 4 months hotels .com still advertising it had one no staff all ill no food no one bothered yo yell is ruined our silver wedding
Séjour de 2 nuits en décembre 2022

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Lovely setting but some disappointments
The location of the hotel is outstanding and the setting in a country park is definitely the best feature of this hotel. We were booked for 1 night (Tuesday) and used the restaurant as there were no other eating facilities within a few miles. Tuesday night has a much reduced menu which we didn't find out till we got into the restaurant.The menu in the room made no mention of reduced menus on Mon/Tues.On ordering we were told there was no fish available from the limited menu and had been replaced by chicken. The cottage pie was very nice but the sausage was inedible as the skin was almost raw. The lady serving offered to replace the meal or rectify the situation which she did promptly. Breakfast next day was very good. The room was comfortable but we were booked into room 15 and when guests arrived in room 14 at about 21:00 we could every word of their face to face conversation, their phone conversations and their TV. The walls are literally like cardboard so no privacy. The TV reception was also intermittent and that was on an evening with reasonable weather. So the hotel and grounds are lovely, some of the decor needs freshening up (the stair carpet to the first floor was stained and looked like it needed a good clean), the staff were very hospitable and welcoming but beware of the reduced menu on Monday's & Tuesday's, be specific on how you want your food cooked to avoid disappointment and be aware of the lack of privacy between rooms 14 & 15.
Séjour de 1 nuit en octobre 2022

10/10 Excellent

Emily

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing hotel, definitely recommend. Beautiful surroundings and the food was delicious ❤️
Séjour de 2 nuits en septembre 2022
Réponse de Elizabeth le 3 oct. 2022
Thank you for your lovely comments. We are delighted that you enjoyed your stay and hope to see you again soon.

8/10 Bien

Alan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent base for our anniversary weekend. Hotel was quiet, ideal location and staff were very friendly and helpful.
Séjour de 3 nuits en septembre 2022
Réponse de Nick le 13 sept. 2022
Thanks Alan, so pleased you enjoyed your stay with us

6/10 Satisfaisant

Glenn

Les points forts : Personnel et service
Location over quality of room
The location is really nice, a nice building...externally. The bedrooms are very tired and paper thin walled, which means its not the premium hotel experience at all from that point. The reception, terrace and bar are very nicely done...but the rooms are not.
Séjour de 1 nuit en août 2022
Réponse de jo le 2 sept. 2022
thank you for your feedback. Insulating and redecorating of rooms is on our agenda to do.

8/10 Bien

Shirley

Séjour de 1 nuit en août 2022
Réponse de jo le 25 août 2022
thank you for your feedback

6/10 Satisfaisant

James

Séjour de 2 nuits en août 2022

8/10 Bien

Gerald A

Séjour de 1 nuit en juillet 2022
Réponse de Hotel le 15 juil. 2022
Thank you for your review

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Ok but could be so much better with eye for detail
This hotel has promise but basics clearly lacking. No eye for detail- upstairs exterior windows need cleaning. Wasp nest in eves. Dust and dead flies in dining room window sill 2 days in row. Basic cleanliness only. On positive note staff friendly. Beds comfortable. Suggest an update to your client packs and purchasing tea pots that pour
Séjour de 2 nuits en juin 2022
Réponse de Anji le 9 juin 2022
Thank you for taking the time to review our hotel. As we have been short staffed since the pandemic our attention to detail has slipped, but your comments have been duly noted and actioned upon. Your comments about the staff have been relayed

10/10 Excellent

Jane

Séjour de 1 nuit en mai 2022
Réponse de jo le 23 mai 2022
thank you for your feedback, we look forward to welcoming you again in the near future

10/10 Excellent

Elizabeth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Professional
Staff were out of this world!! Even the chef came to our table can’t fault it!! Everyone asked was done without complaint. Love the real ale. Prices were good and not greedy!! Can’t wait to book again.
Séjour de 2 nuits en mai 2022
Réponse de jo le 15 mai 2022
thank you for your feedback and look forward to welcoming you again soon

8/10 Bien

Jonthan

Séjour de 1 nuit en mai 2022
Réponse de jo le 12 mai 2022
thank you for your feedback

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en avril 2022
Réponse de jo le 5 mai 2022
thank you for your feedback

10/10 Excellent

Mark

Séjour de 1 nuit en avril 2022
Réponse de jo le 5 mai 2022
thank you for your feedback

10/10 Excellent

Nicola

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent stay, beautiful venue and top service
The location was amazing next to the beautiful lake. The service couldn’t have been better, so friendly and accommodating. The food was also excellent both breakfast and we had one dinner in the restaurant. The pool was also really well maintained. One small point it would have been good to have vertical blinds to close and open in the room as it had a lakeside view but there were chairs and tables outside the window for other guests.
Séjour de 2 nuits en avril 2022
Réponse de jo le 29 avr. 2022
thank you for your feedback and look forward to welcoming you again soon.

10/10 Excellent

Luci

Séjour de 1 nuit en avril 2022
Réponse de Nick le 4 avr. 2022
Thank you Luci, we hope to see you again soon.

6/10 Satisfaisant

Susan

Les points forts : Personnel et service
Séjour de 1 nuit en mars 2022
Réponse de jo le 2 avr. 2022
thank you

10/10 Excellent

Andrew

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
The staff were excellent, breakfast had the best gluten free options of any hotel we have stayed in, my partner is gluten free
Séjour de 1 nuit en février 2022
Réponse de jo le 7 mars 2022
thank you

10/10 Excellent

lisa

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very helpful and friendly staff
Séjour de 1 nuit en février 2022
Réponse de jo le 25 févr. 2022
thank you

10/10 Excellent

Mr M J

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en février 2022
Réponse de jo le 17 févr. 2022
thank you. look forward to seeing you again in the future

10/10 Excellent

Ian

Séjour de 2 nuits en novembre 2021
Réponse de jo le 9 déc. 2021
thank you

10/10 Excellent

R

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely helpful staff, luxurious rooms, lovely location with lake, restaurant good.
Séjour de 1 nuit en novembre 2021
Réponse de jo le 27 nov. 2021
thank you for your lovely feedback.

10/10 Excellent

brian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
good rest
I can not complain of my stay, the staff was wonderful and helpful I will be back.
Séjour de 2 nuits en septembre 2021
Réponse de Henna le 1 oct. 2021
Hi, Thanks for the feedback. We are pleased you enjoyed your stay with us at Cadmore Lakeside. We look forward to seeing you again.

8/10 Bien

david

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 5 nuits en septembre 2021
Réponse de nick le 11 oct. 2021
Thanks for your review David, we hope to see you stay with us again.

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great little hotel
Very friendly and helpful staff. Only slight disappointment was that the pool was only available when not being used by a swimming school which meant it was not available late afternoon before dinner when we wanted to use it. We understand the economic necessity for the hotel but feel that this should have been made clear when booking as it might have influenced our decision. That said in every other respect the hotel was a superb choice and we would certainly consider going back there again.
Séjour de 5 nuits en septembre 2021
Réponse de Cadmore Team le 20 sept. 2021
Good Morning, Thank you for the feedback in future we will inform guests prior to their booking. We're happy to know that you enjoyed your stay with us at Cadmore and look forward to seeing you again. Many Thanks

10/10 Excellent

Margaret

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent food and friendly staff
Food was exceptional and staff went above and beyond - just so friendly and made us feel really welcome.
Séjour de 1 nuit en septembre 2021
Réponse de Nick le 13 sept. 2021
Thanks Margaret, I will ensure the staff are told of your comments, its kind of you to take the time to say so! We look forward to seeing you stay with us again. Kind regards

10/10 Excellent

Paul

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Thoroughly recommended.
A peaceful and enjoyable stay in beautiful surroundings. A comfortable room and staff who could not do enough to make our stay a success. An excellent dinner eacg night and a hearty breakfast each morning.
Séjour de 5 nuits en septembre 2021
Réponse de Nick le 13 sept. 2021
Hi Paul, thank you so much for the positive feedback, I will ensure that your comments are fed through to the staff team, they do try very hard, and its nice when that effort is noticed. We look forward to seeing you again. Regards & best wishes

8/10 Bien

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very good place to stay
Séjour de 1 nuit en août 2021
Réponse de Cadmore Team le 6 sept. 2021
Thanks for choosing to stay with us at Cadmore Lakeside Hotel and the feedback. Look forward to see you again.

10/10 Excellent

Malcolm

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hidden little gem
Great find, out of the way, quiet, good food and service, fantastic location, very helpful friendly staff. Nice indoor pool, about 20-25m. Good parking and great views of lake. You will need a SatNav to find this place as it is a hidden little gem
Séjour de 2 nuits en juillet 2021
Réponse de Nick le 2 août 2021
Hi Malcolm, thank you so much for the kind words and taking the time to review our little hotel. We know there is much to do to really do the surroundings justice, but as you quite rightly say, the staff we have are most helpful, and the location is second to none. I am grateful for your taking the time to recognise the hard work and make such lovely comments. I will ensure the staff team are sighted, it does make it all worth while when our guests recognise the effort they all put in. Best wishes Nick

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A great stay
We had a fantastic two night stay .The room was spacious and overlooked the beautiful lake. The service was fantastic throughout.We had dinner the first night which was very high quality. Breakfasts were lovely. I made a mistake about breakfast time but was treated with such professionalism and good grace.At every level we found the service to be professional and warm.We will be back!
Séjour de 2 nuits en juin 2021
Réponse de Nick le 3 juil. 2021
Wow, what a lovely review! Thanks so much for the kind words, on behalf of all the staff, thankyou for noticing how hard all the staff work, especially during such difficult times. We look forward to welcoming you back soon. Kind regards

8/10 Bien

Peter

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel in a lovely setting.
An enjoyable 2 night stay, if you want a hotel in a quiet and tranquil setting then this is a good place to go. Set at the end of a small lake, there are plenty of countryside walks which are very easily followed as the paths have been cut into the grass. Also on the lake there was plenty of wildlife to watch. The room was very spacious and clean, the breakfasts excellent and the one evening meal we had was very nice. All the staff where very friendly nothings a problem. It is well situated for Ludlow (7 miles) and about 20 from Hereford. There is a lovely play area for young children and of course a swimming pool (which we unfortunately did not have time to use). There was some alteration work being carried out but you hardly new they where there.
Séjour de 2 nuits en juin 2021
Réponse de Nick le 25 juin 2021
Hi Peter, thanks for the kind review and honest comments about our little hotel. I’m glad you enjoyed your stay with us. I will ensure I pass on the positive comments about the staff team. Hope to see you again soon.

8/10 Bien

sue

Séjour de 3 nuits en juin 2021
Réponse de Nick le 23 juin 2021
Thanks Sue, we hope to see you stay with us again. Regards

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel is working hard to bounce back after Covid. It is apparent that improvements are ongoing but these do not impact on the quality of stay. Highlight of the trip was the setting. Beautiful woodland and lake which allowed opportunity to stretch legs after a long car journey and escape into the natural world. Lake could do with a clean but I'm sure they have this in hand. Swimming pool onsite was the main reason for booking for us. Bonus was that it has a deep end which hardly any other hotels do. Changing rooms appear to be in process of upgrade. Could do with signage to indicate where swimming towels should be left after use. Breakfast was plentiful. Scrambled eggs with salmon cooked very well (although the bloomer bread advertised on the menu was missing?). Coffee was really nice. Staff also did well to accommodate the challenging nearby table with a family who kept changing their order after it had been sent to the kitchen. Patience exercised! Mobility impaired facilities were good other than lack of demarcation for disabled parking. I judge a hotel by whether I would return I would happily go back and would recommend to others which says it all.
Séjour de 1 nuit en juin 2021
Réponse de Nick le 5 juin 2021
Thankyou so much for taking the time to give such an honest and entirely accurate review of Cadmore! You have hit the nail on the head with every comment made, it is so refreshing to read such a very fair and accurate assesment of what we are doing and where we currently are. I’m so pleased you noted how my staff and I dealt with that difficult group of customers, you witnessed only a very small part of the behaviour and ludicrous demands placed upon my staff team, I was hugely proud of how professionaly they dealt with them! I look forward to your staying with us again, when we will be further still along our journey! My very best wishes and thanks to you.

8/10 Bien

Ian

Les points forts : Propreté et personnel et service
Coll stopover
A lovely, small, country hotel with friendly and helpful staff. The lakeside setting is enchanting and children will love feeding the ducks (food available at reception) and swans. Our bedroom was spacious but basic and our one grumble was the double bed was on the small side.
Séjour de 2 nuits en mai 2021
Réponse de Nick le 2 juin 2021
Thanks for the feedback, we are in the process of updating the hotel, as each room is upgraded we are changing to king size beds from standard doubles. The last 18 months difficulties has meant the pace of change has had to slow a little! Thanks for your honest and fair comments. Hope to see you again soon

10/10 Excellent

Mark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2020

10/10 Excellent

Andrew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Friday Night Stay
Nice hotel in a wonderful location, peaceful and quiet. Friendly and helpful staff. Clean and comfortable room with a decking patio by the side of the lake. Lovely breakfast
Séjour de 1 nuit en septembre 2020

6/10 Satisfaisant

Stephen

Les points forts : Personnel et service
weekend break
Hotel is set in peaceful surroundings by the lake, food and service was very good. Easy access to Ludlow.
Séjour de 1 nuit en août 2020

10/10 Excellent

PHILIP

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderfully relaxing short break
My wife and I had the most relaxing one night break we've had. The hotel is in a wonderful location and on arrival following a quick, friendly and easy check in, we sat outside by the lake relaxing with a drink watching the ducks and the lake just yards away. We ate outside and both of our meals were perfectly cooked and large portions. The owners then surprised us by bringing us a home made chocolate swan as we were celebrating our anniversary. A lovely, personal touch! Our room was a good size and although not plush, it was perfectly clean and modern and large with a lovely large wet room and as it was downstairs the door opened onto decking in front of the lake with wonderful views (as for a lake view room when booking). Breakfast was as good as any I've ever had and we followed this with a walk around the lake and grounds and helped ourselves to a couple of apples from the many trees that dotted our walk. We didn't get a chance to use the pool but did sit outside relaxing with soft drinks which they were happy to serve us at 11.15 am, whilst reading our books in front of the lake again. We'll be back to stay longer for sure and would highly recommend this little gem of a place and wish to lovely friendly owners and staff all the best at this difficult time for the hospitality industry.
Séjour de 1 nuit en août 2020
Réponse de nick le 23 août 2020
Thanks so much for the lovely feedback, the staff put in so much hard work to ensure guests enjoy their time with us. its lovely when the effort is noticed and appreciated, we look forward to seeing you both again soon. Regards Nick

8/10 Bien

PAM

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2019

10/10 Excellent

Colin

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
reat hotel hidden away
Enjoyable stay at a straightforward hotel, great price. The only downside was the limited menu, which was the same on the Friday and Saturday night, but the actual food was really good, service was excellent. Given that we booked a last-minute stay in March, with the floods receeding and the coronavirus beginning to put people off travel, the hotel was practically empty so it is perfectly reasonable for them to not offer a bigger menu. I guess we were unusual in that we were not here as tourists so ate in the hotel rather than explore the area - most people probably don't do that. The pool was a good size and all the hotel was very clean. The sign for the hotel is a bit set back from the road and rather dark, so finding the hotel a night was not so easy, but all-in-all a very good stay the staff were really friendly and attentive, I would certainly stay there again without any doubt.
Séjour de 2 nuits en mars 2020
Réponse de Reception le 15 mars 2020
Thank you for your review of Cadmore Lakeside. We are always looking to improve our services to make it an enjoyable stay for our guests. We review our menu weekly and all your points will be forwarded to our team here. We look forward to seeing you again hopefully in the summer when you can explore the grounds and the lovely town of Tenbury Wells and the surrounding areas. Cadmore Lakeside Reception

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Still the same lovely Cadmore as when we lived near it
Séjour de 2 nuits en janvier 2020
Réponse de Reception le 15 mars 2020
Thank you for your review, we agree it's beautiful here ! Tenburys a great place to stay as there are lots of lovely days out to explore during your stay. We look forward to seeing you again soon. Cadmore Lakeside Reception

10/10 Excellent

Josephine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect
Séjour de 2 nuits en janvier 2020
Réponse de Reception le 15 mars 2020
Thank you Josephine, Team Cadmore are pleased you enjoyed your stay. Come back and see us soon ! Cadmore Lakeside Reception

10/10 Excellent

Kate

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A lovely friendly hotel. Exceptionally comfortable bed!
Séjour de 1 nuit en novembre 2019

10/10 Excellent

PAM

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2019

8/10 Bien

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Countryside locationat a reasonable price
The hotel occupies a beautiful lakeside location. If you enjoy the countryside it's ideally sited as a base to explore at a reasonable cost. We arrived in the dark/rain, unfortunately the staff hadn't switched on outside lighting - disappointing to me and my now punctured knee grazed on the heavy tables/chairs forming an obstacle course in the pitch dark. Check-in was fast and friendly. Our room was larger than you find in most hotels and was very clean. Sparsely decorated it did have a slight institutional feel - explained as the hotel was apparently once a care home. All rooms have wet rooms rather than standard bathrooms - a little inconvenient as once a shower has been taken the floor is awash then making the room difficult to use for any other purpose (bring wellies). The wet room has only one very thin shelf so could be improved by the installation of shelves, storage and hooks (as you can't put anything on the wet floor). The mirror in the room is hidden behind a window blind, which was broken, explaining why we couldn't see the mirror. We only discovered it on our way out so my wife had to splash around using the wet room mirror to apply makeup - not the most convenient especially with no suitable shelving for makeup bags etc. The hotel doesn't supply shower gel/shampoo in the rooms so do bring your own (unlike us). Breakfast was good, but 5 of the 6 dishes feature duck eggs: no hens' eggs are available - interesting but not to everyone's (or my cholesterol's) taste
Séjour de 1 nuit en novembre 2019

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly staff, beautiful food and amazing location.
Séjour de 4 nuits en octobre 2019