Extérieur
Vérifier la disponibilité

Avis sur Best Western Plus Temecula Wine Country Hotel &Suites

2.5 out of 5
Best Western Plus Temecula Wine Country Hotel &Suites
41841 Moreno Rd, Temecula, CA

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 554 avis sur 1002." "
Note des voyageurs de 8 (Bien), d’après 258 avis sur 1002." "
Note des voyageurs de 6 (Satisfaisant), d’après 95 avis sur 1002." "
Note des voyageurs de 4 (Médiocre), d’après 43 avis sur 1002." "
Note des voyageurs de 2 (Horrible), d’après 52 avis sur 1002." "

8,8/10

Propreté

8,6/10

Personnel et service

8,2/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

4/10 Médiocre

Bruce

$356 acnight because its Saturday is absolute garbage. Considering the next night was under 2/3rd that price. Area is meh; across north 1/2 mile is better. Staff: called one night, she said check in was 3 no deviation. Called the next morning and got a late check in. It was ok overall but i would not recommend or stay again
Séjour de 2 nuits en mai 2024
Réponse de Guest Services le 22 mai 2024
Rates for friday and saturday in this area are normally higher and we base the rate according to the lowest rate other high rating hotels offer. We appreciate your stay.

10/10 Excellent

Cameron

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Customer Care Team le 21 mai 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Beatriz A

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Guest Services le 14 mai 2024
Thank you for staying with us and completing the survey. We appreciate your feedback and we hope to see you again.

10/10 Excellent

Aide

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel was nice and clean a lot of near restaurants walking distance…Old Town Temecula is around the corner.
Séjour de 1 nuit en mai 2024
Réponse de Guest Services le 13 mai 2024
Thank you staying with us and completing the survey. We appreciate your feedback and we hope to see you again.

10/10 Excellent

David

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
i like the fact that i can charge my electric vehicle at this location. that is why i have returned here numerous times.
Séjour de 1 nuit en mai 2024
Réponse de Guest Services le 8 mai 2024
Thank you for staying with us and completing the survey. We appreciate your feedback and we hope to see you again..

10/10 Excellent

Jean

Very good!!!
Séjour de 3 nuits en avril 2024
Réponse de Guest Services le 1 mai 2024
Thank you for staying with us and completing the survey. We appreciate your feedback.

10/10 Excellent

Lael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Guest Services le 29 avr. 2024
Thank you for staying with us and completing the survey.

10/10 Excellent

Adrineh

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close and walkable to Old Town
Séjour de 2 nuits en avril 2024
Réponse de Guest Services le 22 avr. 2024
Thank you very much for staying with us. We appreciate your feedback and we hope to see you again.

6/10 Satisfaisant

Paul

Voyage en couple
Les points forts : Propreté
Les points faibles : Personnel et service
The hotel is in a great location to walk in to Temecula Old Town. The room was spacious and comfortable. Breakfast (included in the price) was very poor with paper plates, plastic cutlery and cheap ingredients (e.g. coffee, bagels and jam all as cheap as possible). Improving the breakfast would improve the overall offering to being really good.
Séjour de 3 nuits en avril 2024
Réponse de Guest Services le 22 avr. 2024
Thank you for staying with us and completing the survey. We appreciate your feedback.

10/10 Excellent

Manuel

Séjour de 3 nuits en février 2024
Réponse de Guest Services le 8 mai 2024
Thank you for staying with us. We hope to see you again..

10/10 Excellent

Carol

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a wedding at Galway downs and didn’t want to spend a lot of money for hotel. BW was so perfect for us. Simple clean spacious and really friendly staff. Would definitely stay again to explore Temecula. Thank you BW
Séjour de 1 nuit en avril 2024
Réponse de Guest Services le 15 avr. 2024
Thank you for staying with us and completing the survey. We appreciate your feedback. See you again.

8/10 Bien

Gina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good stay
Séjour de 2 nuits en avril 2024
Réponse de Guest Services le 15 avr. 2024
Thank you for staying with us and completing the survey. We appreciate your feedback. See you again.

10/10 Excellent

Eric

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good place to go for a night or two on the road. Easy shopping within a mile. Restaurants close by. Quiet.
Séjour de 2 nuits en avril 2024
Réponse de Guest Services le 8 avr. 2024
Thank you for staying with us and completing the survey. We appreciate your feedback and we hope to see you again.

8/10 Bien

Sebastian

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Spacious room. Bathroom a little outdated.
Séjour de 1 nuit en mars 2024
Réponse de Guest Services le 2 avr. 2024
Thank you for your recent stay and completing the survey. We appreciate your feedback and we hope to see you again.

10/10 Excellent

Patty

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stayed for 2 nights, 2 Queen beds and sitting area. It was perfect for our stay. The . to Old Town was walking distance, too. Having the complimentary breakfast made it convenient for us The staff members from check-in, room service, breakfast area and check-out were kind and courteous. We would recommend staying at this location in the future.
Séjour de 2 nuits en mars 2024
Réponse de Guest Services le 2 avr. 2024
Thank you for your recent stay and completing the survey. We appreciate your feedback and we hope to see you again.

10/10 Excellent

Alison

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Comfortable beds, clean rooms with helpful staff The nights were quiet but there is a fair amount of road noise during the day.
Séjour de 1 nuit en mars 2024
Réponse de Guest Services le 2 avr. 2024
Thank you for your recent stay and completing the survey. We appreciate your feedback and we hope to see you again.

10/10 Excellent

Rafael

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The flooring. No old nasty carpet.
Séjour de 1 nuit en mars 2024
Réponse de Guest Services le 2 avr. 2024
Thank you for your recent stay and completing the survey. We appreciate your feedback and we hope to see you again.

10/10 Excellent

Melissa

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The rooms were equipped with fridge and microwave which helped us tremendously
Séjour de 3 nuits en mars 2024
Réponse de Guest Services le 2 avr. 2024
Thank you for your recent stay and completing the survey. We appreciate your feedback and we hope to see you again.

8/10 Bien

Blanca

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean
Séjour de 2 nuits en mars 2024
Réponse de Guest Services le 2 avr. 2024
Thank you for your recent stay and completing the survey. We appreciate your feedback and we hope to see you again.

10/10 Excellent

Jasmine

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel was very nice! I wish I would have had more time to use the amenities but it was nice to know that they were all available.
Séjour de 1 nuit en mars 2024
Réponse de Guest Services le 19 mars 2024
We are pleased to know that you were happy with your stay. We appreciate your feedback and we hope to see you again.

10/10 Excellent

Dominic

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything was great no complaints
Séjour de 1 nuit en mars 2024
Réponse de Guest Services le 6 mars 2024
Thank you for staying with us and completing the survey. We appreciate your feedback and we hope to see you again.

10/10 Excellent

Lourdes

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Customer Care Team le 5 mars 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

DENISE

Séjour de 1 nuit en mars 2024
Réponse de Customer Care Team le 26 mars 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Customer Care Team le 28 févr. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 Satisfaisant

Mary Ann

Séjour de 1 nuit en février 2024
Réponse de Guest Services le 20 mars 2024
Thank you for staying with us and completing the survey. We hope to see you again.

8/10 Bien

Jana, La Quinta

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Customer Care Team le 27 févr. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Bien

HENRY

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de Customer Care Team le 24 févr. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Patricia

Séjour de 4 nuits en février 2024
Réponse de Guest Services le 20 mars 2024
Thank you for staying with us and completing the survey. We hope to see you again.

10/10 Excellent

Kristy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was very clean and neat. Big bathroom is a plus. The bed was comfortable too. Overall it was a good stay.
Séjour de 1 nuit en février 2024
Réponse de Guest Services le 1 mars 2024
Thank you for staying with us and completing the survey. We are glad to know that you were satisfied with your stay. We hope to see you again.

10/10 Excellent

Horace, Victorville

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Customer Care Team le 21 févr. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Bien

Jacob

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice and updated rooms, poor water pressure in shower.
Séjour de 1 nuit en février 2024
Réponse de Guest Services le 1 mars 2024
Thank you for staying with us and completing the survey. We are glad to know that you were satisfied with your stay. We hope to see you again.

10/10 Excellent

Yerenny

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Customer Care Team le 13 févr. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Bien

Samuel R

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Nice and clean
Séjour de 2 nuits en février 2024
Réponse de Guest Services le 1 mars 2024
Thank you for staying with us and completing the survey. We are glad to know that you were satisfied with your stay. We hope to see you again.

10/10 Excellent

Suk chuvak

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Customer Care Team le 9 févr. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

anna

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
great place to stay.
clean, friendly staff, no problems at all with hotel. will stay again when we come back to California. From AZ...
Séjour de 2 nuits en février 2024
Réponse de Guest Services le 1 mars 2024
Thank you for staying with us and completing the survey. We are glad to know that you were satisfied with your stay. We hope to see you again.

6/10 Satisfaisant

Walter

Les points forts : Personnel et service
Séjour de 2 nuits en janvier 2024
Réponse de Customer Care Team le 2 févr. 2024
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

10/10 Excellent

Efren

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Customer Care Team le 31 janv. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Maricela

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Everything. Super clean
Séjour de 1 nuit en janvier 2024
Réponse de Guest Services le 1 mars 2024
Thank you for staying with us and completing the survey. We are glad to know that you were satisfied with your stay. We hope to see you again.

10/10 Excellent

REBECCA, San Pedro

Séjour de 1 nuit en janvier 2024
Réponse de Guest Services le 20 mars 2024
Thank you for staying with us and completing the survey. We hope to see you again.

10/10 Excellent

Wayne L

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convenient to Old Town Temecula.
Séjour de 1 nuit en janvier 2024
Réponse de Guest Services le 1 mars 2024
Thank you for staying with us and completing the survey. We are glad to know that you were satisfied with your stay. We hope to see you again.

10/10 Excellent

Erica

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was so nice..the room was clean, and the food was good! I had a great stay..no complaints!!
Séjour de 5 nuits en janvier 2024
Réponse de Guest Services le 1 mars 2024
Thank you for staying with us and completing the survey. We are glad to know that you were satisfied with your stay. We hope to see you again.

8/10 Bien

Ofelia9

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Customer Care Team le 17 janv. 2024
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

6/10 Satisfaisant

Sean

Voyage en famille
Les points forts : Personnel et service
Séjour de 1 nuit en janvier 2024
Réponse de Customer Care Team le 17 janv. 2024
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

10/10 Excellent

Taria

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was an amazing stay. Staff were very friendly and helpful.
Séjour de 4 nuits en janvier 2024
Réponse de Guest Services le 1 mars 2024
Thank you for staying with us and completing the survey. We are glad to know that you were satisfied with your stay. We hope to see you again.

8/10 Bien

BONITA

Voyage en famille
One night stay checkin was quick and the room was very comfortable and clean
Séjour de 1 nuit en janvier 2024
Réponse de Guest Services le 1 mars 2024
Thank you for staying with us and completing the survey. We are glad to know that you were satisfied with your stay. We hope to see you again.

10/10 Excellent

Greg

Les points forts : Propreté, personnel et service, équipements
Good
Réponse de Guest Services le 1 mars 2024
Thank you for staying with us and completing the survey. We are glad to know that you were satisfied with your stay. We hope to see you again.

10/10 Excellent

Betty, Lakewood

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very comfortable rooms.
Séjour de 1 nuit en janvier 2024
Réponse de Guest Services le 1 mars 2024
Thank you for staying with us and completing the survey. We are glad to know that you were satisfied with your stay. We hope to see you again.

10/10 Excellent

Erick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Customer Care Team le 17 janv. 2024
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

10/10 Excellent

Terry

Séjour de 1 nuit en janvier 2024
Réponse de Customer Care Team le 17 janv. 2024
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en janvier 2024
Réponse de Customer Care Team le 12 janv. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team