Avis sur Mercure Telford Centre Hotel
Mercure Telford Centre Hotel
Forgegate, Telford Centre, Telford, England
Avis
8,2
Très bien
8,4/10
Propreté
8,6/10
Personnel et service
8,0/10
Équipements
8,0/10
Infrastructures et conditions de l’hébergement
8,0/10
Écoresponsabilité
Avis
Voyage en couple
1 août 2022
Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2022
Réponse de FO le 2 août 2022
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Mercure Telford Centre Hotel
8/10 Bien
Dan
5 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Dan
Séjour de 1 nuit en mai 2024
Réponse de FO le 7 mai 2024
Dear Dan, We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Telford Centre Hotel
4/10 Médiocre
Becky
21 avr. 2024
Becky
Séjour de 1 nuit en avril 2024
Réponse de FO le 14 mai 2024
Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Telford Centre Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Telford Centre Hotel
8/10 Bien
Neil
Voyage en couple
3 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Neil
Séjour de 1 nuit en mars 2024
Réponse de FO le 3 avr. 2024
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Telford Centre Hotel
8/10 Bien
Emmanuel
23 mars 2024
Emmanuel
Séjour de 1 nuit en mars 2024
Réponse de FO le 13 avr. 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Mercure Telford Centre Hotel
10/10 Excellent
Joanne
Voyage en couple
23 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Joanne
Séjour de 2 nuits en mars 2024
Réponse de FO le 25 mars 2024
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Telford Centre Hotel
6/10 Satisfaisant
Paul
26 févr. 2024
Paul
Séjour de 1 nuit en février 2024
Réponse de FO le 28 févr. 2024
Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Telford Centre Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Telford Centre Hotel
6/10 Satisfaisant
Alisha
23 févr. 2024
Alisha
Séjour de 1 nuit en février 2024
Réponse de FO le 28 févr. 2024
Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Telford Centre Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Telford Centre Hotel
8/10 Bien
Stephen
Voyage d’affaires
22 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stephen
Séjour de 1 nuit en février 2024
Réponse de FO le 22 févr. 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Mercure Telford Centre Hotel
6/10 Satisfaisant
Voyageur vérifié
21 févr. 2024
Les points forts : Confort de la chambre
Convenient and ok.
Voyageur vérifié
Séjour de 2 nuits en février 2024
Réponse de FO le 22 févr. 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Mercure Telford Centre Hotel
10/10 Excellent
Jade
Voyage en couple
20 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jade
Séjour de 1 nuit en février 2024
Réponse de FO le 22 févr. 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Mercure Telford Centre Hotel
8/10 Bien
Scott
20 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Scott
Séjour de 2 nuits en février 2024
Réponse de FO le 22 févr. 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Mercure Telford Centre Hotel
10/10 Excellent
Emma
18 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great way to see Ironbridge.
Emma
Séjour de 2 nuits en février 2024
Réponse de FO le 22 févr. 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Mercure Telford Centre Hotel
10/10 Excellent
Louise
Voyage en famille
17 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Definitely worth a visit
Louise
Séjour de 1 nuit en février 2024
Réponse de FO le 18 févr. 2024
Dear Loiuse, We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Telford Centre Hotel
10/10 Excellent
Richard
Voyage en couple
17 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Richard
Séjour de 2 nuits en février 2024
Réponse de FO le 18 févr. 2024
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Telford Centre Hotel
10/10 Excellent
Aileen
17 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pleasant stay
Aileen
Séjour de 1 nuit en février 2024
Réponse de FO le 18 févr. 2024
Dear Aileen,We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Telford Centre Hotel
10/10 Excellent
Renjith
16 févr. 2024
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Renjith
Séjour de 1 nuit en février 2024
Réponse de FO le 18 févr. 2024
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Telford Centre Hotel
10/10 Excellent
Stephen
Voyage d’affaires
16 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stephen
Séjour de 3 nuits en février 2024
Réponse de FO le 18 févr. 2024
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Telford Centre Hotel
10/10 Excellent
Louise
Voyage en couple
15 févr. 2024
Les points forts : Propreté et personnel et service
Louise
Séjour de 1 nuit en février 2024
Réponse de FO le 18 févr. 2024
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Telford Centre Hotel
6/10 Satisfaisant
Byron
Voyage en famille avec de jeunes enfants, Voyage d’affaires
14 févr. 2024
Les points forts : Personnel et service
Les points faibles : Propreté
Byron
Séjour de 1 nuit en février 2024
Réponse de FO le 14 févr. 2024
Dear Byron, Thank you for taking the time to tell us about your experience at the Mercure Telford Centre Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Telford Centre Hotel
10/10 Excellent
simon
13 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Telford Centre Mercure
simon
Séjour de 3 nuits en février 2024
Réponse de FO le 14 févr. 2024
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Telford Centre Hotel
10/10 Excellent
Alan
Voyage en couple
12 févr. 2024
Alan
Séjour de 1 nuit en février 2024
Réponse de FO le 14 févr. 2024
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Telford Centre Hotel
8/10 Bien
anthony
10 févr. 2024
anthony
Séjour de 2 nuits en février 2024
Réponse de FO le 22 mars 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Mercure Telford Centre Hotel
10/10 Excellent
Rita
10 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely weekend visiting friends and family.
Rita
Séjour de 3 nuits en février 2024
Réponse de FO le 11 févr. 2024
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Telford Centre Hotel
10/10 Excellent
Sean
5 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sean
Séjour de 2 nuits en février 2024
Réponse de FO le 6 févr. 2024
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Telford Centre Hotel
10/10 Excellent
Voyageur vérifié
5 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en février 2024
Réponse de FO le 6 févr. 2024
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Telford Centre Hotel
6/10 Satisfaisant
trudie
5 févr. 2024
trudie
Séjour de 1 nuit en février 2024
Réponse de FO le 6 févr. 2024
Dear Trudie,Thank you for taking the time to tell us about your experience at the Mercure Telford Centre Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Mercure Telford Centre Hotel
6/10 Satisfaisant
David
4 févr. 2024
Les points forts : Personnel et service
Les points faibles : Propreté
David
Séjour de 1 nuit en février 2024
Réponse de FO le 6 févr. 2024
Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Telford Centre Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Telford Centre Hotel
4/10 Médiocre
Sara
Voyage d’affaires
31 janv. 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Sara
Séjour de 1 nuit en janvier 2024
Réponse de FO le 6 févr. 2024
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Telford Centre Hotel
6/10 Satisfaisant
Thomas, Christchurch
Voyage d’affaires
30 janv. 2024
Les points faibles : Infrastructures et conditions de l’hébergement
Thomas
Séjour de 1 nuit en janvier 2024
Réponse de FO le 6 févr. 2024
Dear Thomas,Thank you for taking the time to tell us about your experience at the Mercure Telford Centre Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Mercure Telford Centre Hotel
6/10 Satisfaisant
Mark
28 janv. 2024
Mark
Séjour de 1 nuit en janvier 2024
Réponse de FO le 30 janv. 2024
Dear Guest,Thank you for sharing your experience, we hope your next visit will be as pleasant as the previous one.Sincerely,Mercure Telford Centre Hotel
4/10 Médiocre
Dan
21 janv. 2024
Les points forts : Confort de la chambre
Les points faibles : Propreté et personnel et service
Give it a miss. There are nicer places in Telford.
Dan
Séjour de 1 nuit en janvier 2024
Réponse de FO le 22 janv. 2024
Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Telford Centre Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Telford Centre Hotel
2/10 Horrible
Janice
Voyage en famille
21 janv. 2024
Les points faibles : Propreté et personnel et service
Awful stay!!!
Janice
Séjour de 1 nuit en janvier 2024
Réponse de FO le 22 janv. 2024
Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Telford Centre Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Telford Centre Hotel
10/10 Excellent
jennifer
Voyage d’affaires
21 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
jennifer
Séjour de 1 nuit en janvier 2024
Réponse de FO le 22 janv. 2024
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Telford Centre Hotel
8/10 Bien
Lee
15 janv. 2024
Lee
Séjour de 1 nuit en janvier 2024
Réponse de FO le 21 janv. 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Mercure Telford Centre Hotel
8/10 Bien
Simon
Voyage en couple
10 janv. 2024
Les points forts : Propreté, personnel et service, équipements
Simon
Séjour de 1 nuit en novembre 2023
Réponse de FO le 11 janv. 2024
Dear Guest,We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Telford Centre Hotel
10/10 Excellent
Barry
Voyage d’affaires
8 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay
Barry
Séjour de 1 nuit en janvier 2024
Réponse de FO le 11 janv. 2024
Dear Guest,We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Telford Centre Hotel
10/10 Excellent
Michael
5 janv. 2024
Michael
Séjour de 1 nuit en janvier 2024
Réponse de FO le 11 janv. 2024
Dear Guest,We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Telford Centre Hotel
4/10 Médiocre
Jesper
4 janv. 2024
Jesper
Séjour de 1 nuit en janvier 2024
Réponse de FO le 11 janv. 2024
Dear Guest,We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Telford Centre Hotel
8/10 Bien
gavin
4 janv. 2024
gavin
Séjour de 1 nuit en janvier 2024
Réponse de FO le 11 janv. 2024
Dear Guest,We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Telford Centre Hotel
10/10 Excellent
Adrian
4 janv. 2024
Adrian
Séjour de 1 nuit en janvier 2024
Réponse de FO le 11 janv. 2024
Dear Guest,We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Telford Centre Hotel
8/10 Bien
Patricia
30 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Convenient location
Patricia
Séjour de 2 nuits en décembre 2023
Réponse de FO le 31 déc. 2023
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Telford Centre Hotel
10/10 Excellent
Barry
27 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel
Barry
Séjour de 1 nuit en juillet 2023
Réponse de FO le 30 déc. 2023
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Telford Centre Hotel
10/10 Excellent
Amanda
24 déc. 2023
Les points forts : Propreté et confort de la chambre
Amanda
Séjour de 1 nuit en décembre 2023
Réponse de FO le 25 déc. 2023
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Telford Centre Hotel
8/10 Bien
James Mark
Voyage en famille
23 déc. 2023
Les points forts : Personnel et service
James Mark
Séjour de 1 nuit en décembre 2023
Réponse de FO le 25 déc. 2023
Dear Guest Thank you for taking the time to tell us about your experience at the Mercure Telford Centre Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Telford Centre Hotel
4/10 Médiocre
Rob
Voyage d’affaires
22 déc. 2023
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Better alternatives
Rob
Séjour de 1 nuit en décembre 2023
Réponse de FO le 25 déc. 2023
Dear Guest Thank you for taking the time to tell us about your experience at the Mercure Telford Centre Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Telford Centre Hotel
10/10 Excellent
Nadine
20 déc. 2023
Nadine
Séjour de 1 nuit en novembre 2023
Réponse de FO le 22 déc. 2023
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Telford Centre Hotel
6/10 Satisfaisant
Ian
18 déc. 2023
Ian
Séjour de 3 nuits en décembre 2023
Réponse de FO le 22 déc. 2023
Dear Guest Thank you for taking the time to tell us about your experience at the Mercure Telford Centre Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Telford Centre Hotel
10/10 Excellent
Pauline
Voyage en famille
17 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Pauline
Séjour de 1 nuit en décembre 2023
Réponse de FO le 22 déc. 2023
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Telford Centre Hotel
4/10 Médiocre
Scott
16 déc. 2023
Scott
Séjour de 1 nuit en décembre 2023
Réponse de FO le 22 déc. 2023
Dear Guest Thank you for taking the time to tell us about your experience at the Mercure Telford Centre Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Telford Centre Hotel