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Avis sur Millennium Resort Manuels

4.5 out of 5
Millennium Resort Manuels
243 Lake Terrace, Taupo

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 603 avis sur 1004." "
Note des voyageurs de 8 (Bien), d’après 294 avis sur 1004." "
Note des voyageurs de 6 (Satisfaisant), d’après 68 avis sur 1004." "
Note des voyageurs de 4 (Médiocre), d’après 33 avis sur 1004." "
Note des voyageurs de 2 (Horrible), d’après 6 avis sur 1004." "

9,2/10

Propreté

9,2/10

Personnel et service

8,8/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

8/10 Bien

laurent

Les points forts : Propreté et personnel et service
A refaire
Tres bien mais les chambres un peu veille par contre les parties communes et les restaurant sont parfait bon petit dej
Séjour de 3 nuits en septembre 2019

10/10 Excellent

STEPHANE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Que du bonheur
Vue imprenable sur le lac et un service de qualité. Tout pour plaire
Séjour de 2 nuits en février 2019

10/10 Excellent

frederic

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Vue sur le lac imprenable
Situer sur la rive du lac, toutes le chambre on un balcon avec vue sur le lac. La deco est soignée. L’hotel est loing du centre ville mais dispose d’un des meilleures restaurants de la ville. Nous y avons passé un séjour parfait.
Séjour de 1 nuit en février 2019

10/10 Excellent

Michel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 jours au Millennium. Excellent accueil du personnel à la réception, très gentil et attentionné. L'hôtel est situé en bordure du lac, à quelques kilomètres du "town center", et offre une vue superbe. La chambre était spacieuse, propre et confortable. Très bon restaurant.
Séjour de 2 nuits en février 2018

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2017

10/10 Excellent

diane, Rosemère

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent séjour
Excellent séjour dans cet hôtel. La chambre est très grande et confortable. Le réseau wifi est excellent. Le personnel a été d'une grande assistance pour aider avec certains besoins d'affaires spécifiques. La piscine est belle. Site très beau en bord de lac.

10/10 Excellent

Robert, Québec, Canada

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superbe
Superbe endroit - belle suprise avec la grotte-spa, inclus dans le forfait GÉNIAL

10/10 Excellent

Michel, Fouesnant

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellents moments de détente !
Séjour d'une nuit , vue magnifique sur le lac .

8/10 Bien

M & G, France

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very nice stay
It was a very pleasant stay. The view was fantastic, the staff very friendly and the restaurant food very good. Highly recommended.

10/10 Excellent

Ph&Mi

Les points forts : Propreté, personnel et service, confort de la chambre
excellent location and very nice room
very nice romm, at least for superior rooms, nicely on the lake shore; breakfast a bit too much "standard". Be aware that car drive is needed to go in the city center

4/10 Médiocre

Lucy

Voyage en couple
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
My partner and I found the overall service of the hotel disorganised, particularly regarding the private grotto which appears to be booked in 30 minute intervals. After waiting 3 hours, my partner and I went to collect the key however there does not appear to be a system that ensures the customer before you returns on time so we were left waiting 30 minutes whilst the receptionists were unsure what to do. The bathroom in our room was also very very small, and the black-out curtains were ripped meaning we were woken very early with light. I do not believe the overall value of the hotel is worth what is being charged. The reception area is beautifully decorated however the rooms seem outdated and poor quality.
Séjour de 2 nuits en mai 2024

8/10 Bien

Murray

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024

10/10 Excellent

Sandra

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfect spot right on the lake Staff friendly and professional, extremely clean and comfortable, woukd definitely stay again
Séjour de 1 nuit en mai 2024

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Always a nice stay. Excellent service, food and coffee.. Will be back for sure.
Séjour de 1 nuit en mai 2024
Réponse de Shreya Surendran le 9 mai 2024
Dear John,Thank you for spending your valuable time and sharing your experience about your recent stay at Millennium Hotel & Resort Manuels Taupo. It was an absolute pleasure having you here with us. I welcome your feedback and I am pleased to see that everything appears to have met your expectations and you had a wonderful stay with us. Once again thank you for choosing to stay at Millennium Hotel & Resort Manuels Taupo and leaving rating of 5/5. We look forward to welcoming you back on your future travel.Kind regards,Shreya SurendranFront Office ManagerMillennium Hotel & Resort Manuels Taupo

10/10 Excellent

Ron

Voyage en couple
Really enjoyed our time at Manuel’s from the view from our room to the wonderful restaurant
Séjour de 2 nuits en avril 2024
Réponse de Shreya Surendran le 9 mai 2024
Dear Ron,Thank you for spending your valuable time and sharing your experience about your recent stay at Millennium Hotel & Resort Manuels Taupo. It was an absolute pleasure having you here with us. I welcome your feedback and I am pleased to see that everything appears to have met your expectations and you had a wonderful stay with us. Once again thank you for choosing to stay at Millennium Hotel & Resort Manuels Taupo and leaving rating of 5/5. We look forward to welcoming you back on your future travel.Kind regards,Shreya SurendranFront Office ManagerMillennium Hotel & Resort Manuels Taupo

10/10 Excellent

Giyora

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean and big room.
Séjour de 1 nuit en mai 2024
Réponse de Shreya Surendran le 6 mai 2024
Dear Giyora,Thank you for spending your valuable time and sharing your experience about your recent stay at Millennium Hotel & Resort Manuels Taupo. It was an absolute pleasure having you here with us. I welcome your feedback and I am pleased to see that everything appears to have met your expectations and you had a wonderful stay with us. Once again thank you for choosing to stay at Millennium Hotel & Resort Manuels Taupo and leaving rating of 5/5. We look forward to welcoming you back on your future travel.Kind regards,Shreya SurendranFront Office ManagerMillennium Hotel & Resort Manuels Taupo

10/10 Excellent

Alfredo

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent hotel and beautiful lake view
Séjour de 1 nuit en mai 2024
Réponse de Shreya Surendran le 3 mai 2024
Dear Alfredo,Thank you for spending your valuable time and sharing your experience about your recent stay at Millennium Hotel & Resort Manuels Taupo. It was an absolute pleasure having you here with us. I welcome your feedback and I am pleased to see that everything appears to have met your expectations and you had a wonderful stay with us. Once again thank you for choosing to stay at Millennium Hotel & Resort Manuels Taupo and leaving rating of 5/5. We look forward to welcoming you back on your future travel.Kind regards,Shreya SurendranFront Office ManagerMillennium Hotel & Resort Manuels Taupo

10/10 Excellent

Priscilla

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel with a nice lake view. Kids were so excited that they could just go out and feed the birds and ducks
Séjour de 1 nuit en mars 2024
Réponse de Shreya Surendran le 21 avr. 2024
Dear Priscilla,Thank you for spending your valuable time and sharing your experience about your recent stay at Millennium Hotel & Resort Manuels Taupo. It was an absolute pleasure having you here with us. I welcome your feedback and I am pleased to see that everything appears to have met your expectations and you had a wonderful stay with us. Once again thank you for choosing to stay at Millennium Hotel & Resort Manuels Taupo and leaving rating of 5/5. We look forward to welcoming you back on your future travel.Kind regards,Shreya SurendranFront Office ManagerMillennium Hotel & Resort Manuels Taupo

10/10 Excellent

Janet

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A lovely stop over. Bed super Comfy.
Séjour de 2 nuits en mars 2024
Réponse de Shreya Surendran le 21 avr. 2024
Dear Janet,Thank you for spending your valuable time and sharing your experience about your recent stay at Millennium Hotel & Resort Manuels Taupo. It was an absolute pleasure having you here with us. I welcome your feedback and I am pleased to see that everything appears to have met your expectations and you had a wonderful stay with us. Once again thank you for choosing to stay at Millennium Hotel & Resort Manuels Taupo and leaving rating of 5/5. We look forward to welcoming you back on your future travel.Kind regards,Shreya SurendranFront Office ManagerMillennium Hotel & Resort Manuels Taupo

10/10 Excellent

Kyle

Wendy at reception was wonderful!
Séjour de 1 nuit en mars 2024
Réponse de Shreya Surendran le 21 avr. 2024
Dear Kyle,Thank you for spending your valuable time and sharing your experience about your recent stay at Millennium Hotel & Resort Manuels Taupo. It was an absolute pleasure having you here with us. I welcome your feedback and I am pleased to see that you were happy with the hospitality of our lovely team member Wendy.Once again thank you for choosing to stay at Millennium Hotel & Resort Manuels Taupo and leaving rating of 5/5. We look forward to welcoming you back on your future travel.Kind regards,Shreya SurendranFront Office ManagerMillennium Hotel & Resort Manuels Taupo

10/10 Excellent

Sarah

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The hotel is brilliantly located right on the lakefront. The superior king lakeside rooms are lovely and the bed absolutely massive (biggest in 2 months in Oz/NZ). It isnt walkable to the town but Ubers are easily found.
Séjour de 1 nuit en mars 2024
Réponse de Shreya Surendran le 21 avr. 2024
Dear Sarah,Thank you for spending your valuable time and sharing your experience about your recent stay at Millennium Hotel & Resort Manuels Taupo. It was an absolute pleasure having you here with us. I welcome your feedback and I am pleased to see that you were extremely happy with our king lakeside room.Once again thank you for choosing to stay at Millennium Hotel & Resort Manuels Taupo and leaving rating of 5/5. We look forward to welcoming you back on your future travel.Kind regards,Shreya SurendranFront Office ManagerMillennium Hotel & Resort Manuels Taupo

10/10 Excellent

John

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Property was well maintained and in good order. Staff on reception were superb and friendly. Wait staff in restaurant were attentive and polite. Rooms were comfortable and tidy
Séjour de 2 nuits en mars 2024
Réponse de Shreya Surendran le 21 avr. 2024
Dear John,Thank you for spending your valuable time and sharing your experience about your recent stay at Millennium Hotel & Resort Manuels Taupo. It was an absolute pleasure having you here with us. I welcome your feedback and I am pleased to see that everything appears to have met your expectations, especially the hospitality of our staff.Once again thank you for choosing to stay at Millennium Hotel & Resort Manuels Taupo and leaving rating of 5/5. We look forward to welcoming you back on your future travel.Kind regards,Shreya SurendranFront Office ManagerMillennium Hotel & Resort Manuels Taupo

10/10 Excellent

dave

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The pool😊👍
Séjour de 1 nuit en mars 2024
Réponse de Shreya Surendran le 21 avr. 2024
Dear Dave,Thank you for spending your valuable time and sharing your experience about your recent stay at Millennium Hotel & Resort Manuels Taupo. It was an absolute pleasure having you here with us. I welcome your feedback and I am pleased to see that everything appears to have met your expectations especially the pool.Once again thank you for choosing to stay at Millennium Hotel & Resort Manuels Taupo and leaving rating of 5/5. We look forward to welcoming you back on your future travel.Kind regards,Shreya SurendranFront Office ManagerMillennium Hotel & Resort Manuels Taupo

10/10 Excellent

Dr Rob

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ok, I hope this doesn't get posted but the hotel gets to read it. Your hotel I love. Every time i come home to NZ I try to stay. It brings back so many memories as a kid. I do have some recommendations. The Hotel front desk rocked. They cheerful, polite and over the top helpful with all requests. The dining room needs some staff training. The food was awesome but the lack of smoothness and smiles was distracting. Knowing where to present food from and retrieve was disappointing. Ran into the chef in the hallway, female, if I am correct, full of smiles and hellos. The staff not so much. That was a pity. Need to soften those edges and polish those skills in an upscale eatery. Food rocked!!
Séjour de 3 nuits en février 2024
Réponse de Shreya Surendran le 21 avr. 2024
Dear Dr. Rob,Thank you for spending your valuable time and sharing your experience about your stay at Millennium Hotel & Resort Manuels Taupo. It was an absolute pleasure having you here with us. I welcome your feedback and I am pleased to see that you loved our hotel especially our chef and the front desk team.Your comments regarding the dining room will be shared with our management team for further review.Once again thank you for choosing to stay at Millennium Hotel & Resort Manuels Taupo and leaving rating of 5/5. We look forward to welcoming you back on your future travel.Kind regards,Shreya SurendranFront Office ManagerMillennium Hotel & Resort Manuels Taupo

10/10 Excellent

Sylvia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de Shreya Surendran le 21 avr. 2024
Dear Sylvia,It was an absolute pleasure having you here with us. I welcome your feedback and I am pleased to see that you gave us a rating of 5/5. Thank you for choosing to stay at Millennium Hotel & Resort Manuels Taupo and we look forward to welcoming you back on your future travel.Kind regards,Shreya SurendranFront Office ManagerMillennium Hotel & Resort Manuels Taupo

8/10 Bien

Danny

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We really enjoyed staying at this hotel and relaxing on the balcony overlooking the the lake. The staff were very welcoming and were helpful
Séjour de 1 nuit en mars 2024
Réponse de Shreya Surendran le 21 avr. 2024
Dear Danny,Thank you for spending your valuable time and sharing your experience about your recent stay at Millennium Hotel & Resort Manuels Taupo. It was an absolute pleasure having you here with us. I welcome your feedback and I am pleased to see that you had a wonderful stay with us.Once again thank you for choosing to stay at Millennium Hotel & Resort Manuels Taupo and leaving rating of 4/5. We look forward to welcoming you back on your future travel.Kind regards,Shreya SurendranFront Office ManagerMillennium Hotel & Resort Manuels Taupo

10/10 Excellent

Mike

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place. Great views
Séjour de 1 nuit en février 2024
Réponse de Shreya Surendran le 21 avr. 2024
Dear Mike,Thank you for spending your valuable time and sharing your experience about your stay at Millennium Hotel & Resort Manuels Taupo. It was an absolute pleasure having you here with us. I welcome your feedback and I am pleased to see that everything appears to have met your expectations and you had a wonderful stay with us. Once again thank you for choosing to stay at Millennium Hotel & Resort Manuels Taupo and leaving rating of 5/5. We look forward to welcoming you back on your future travel.Kind regards,Shreya SurendranFront Office ManagerMillennium Hotel & Resort Manuels Taupo

10/10 Excellent

Seonag

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The room had a balcony that looked out over the lake. The bar/ lounge area was very inviting and comfortable with great live music Friday night. Our only disappointment was the restaurant. A very limited menu. Th3 seafood pasta had very little seafood in it and the pizza was one of th3 worst I have had. Butter chicken was excellent.
Séjour de 2 nuits en mars 2024
Réponse de Shreya Surendran le 21 avr. 2024
Dear Seonag,Thank you for spending your valuable time and sharing your experience about your recent stay at Millennium Hotel & Resort Manuels Taupo. It was an absolute pleasure having you here with us. I welcome your feedback and I am pleased to see that you were happy with the room and the lounge area.I would like to sincerely apologize that we failed to meet your expectations with regards to the restaurant menu. I have shared your concerns with our food and beverage team for further review.Once again thank you for choosing to stay at Millennium Hotel & Resort Manuels Taupo and leaving rating of 5/5. We look forward to welcoming you back on your future travel.Kind regards,Shreya SurendranFront Office ManagerMillennium Hotel & Resort Manuels Taupo

10/10 Excellent

Mark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We love this place
Amazing food and drink, even better view and that sunset. Heated pool. Clean, well maintained. Great service.
Séjour de 1 nuit en février 2024
Réponse de Shreya Surendran le 21 avr. 2024
Dear Mark,Thank you for spending your valuable time and sharing your experience about your recent stay at Millennium Hotel & Resort Manuels Taupo. It was an absolute pleasure having you here with us. I welcome your feedback and I am pleased to see that everything appears to have met your expectations and you had a wonderful stay with us. Once again thank you for choosing to stay at Millennium Hotel & Resort Manuels Taupo and leaving rating of 10/10. We look forward to welcoming you back on your future travel.Kind regards,Shreya SurendranFront Office ManagerMillennium Hotel & Resort Manuels Taupo

8/10 Bien

Takehito

Voyage en famille
Les points forts : Propreté et personnel et service
Nice lake front view for dine with beautiful sunset. Easy access by walking along the lake Taupō downtown. Facility, room condition was a bit old.
Séjour de 1 nuit en février 2024
Réponse de Shreya Surendran le 21 avr. 2024
Dear Takehito,Thank you for spending your valuable time and sharing your experience about your recent stay at Millennium Hotel & Resort Manuels Taupo. It was an absolute pleasure having you here with us. I welcome your feedback and I am pleased to see that you had a wonderful stay with us. Your comments regarding the facility and room condition will be shared with our senior management for further review.Once again thank you for choosing to stay at Millennium Hotel & Resort Manuels Taupo and leaving rating of 4/5. We look forward to welcoming you back on your future travel.Kind regards,Shreya SurendranFront Office ManagerMillennium Hotel & Resort Manuels Taupo

10/10 Excellent

Charles

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lake front location is wonderful
Séjour de 1 nuit en février 2024

6/10 Satisfaisant

Enid

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Disappointing compared to previous visits. Lovely bedside lamps but one had a broken shade. Small dated corner shower and basin tap was very stiff to open. Bathroom door did not close properly. Main dining room had limited menu due to 2 items not available (NZ Lamb and crab cakes). sadly this is now a dated facility. Redeeming feature was lovely lake views. Not good value
Séjour de 1 nuit en février 2024

10/10 Excellent

MELISSA

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
nice stop on our trip dated but clean
Séjour de 1 nuit en février 2024

8/10 Bien

Susan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
The position of the hotel is outstanding, literally on the waters edge. Our room was very spacious & a lovely comfy bed. The interior is a little dated & the air conditioning unit didn’t really work, so the room was very hot in the night. The food was lovely & value for money. The heated pool was very welcome after a long bike ride. Would definitely stay again
Séjour de 2 nuits en février 2024

10/10 Excellent

Jennifer

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful property in a great location on the lakeside
Séjour de 1 nuit en février 2024

4/10 Médiocre

Frederic

Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service
Terrible restaurant & service
Restaurant management was terrible and lacked professionalism. I heard constant complaints from other dinners regarding service. Food was OK but made a White Russian cocktail wrong twice, a simple drink to make wrong twice & barter was attitudinal about his mistake. Resort itself was fine but restaurant somewhat spoiled the experience
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Bernard

Voyage en famille
Les points forts : Propreté et équipements
Extremely helpful staff who went out of their way to ensure everything we needed was taken care of. Fantastic location.
Séjour de 1 nuit en janvier 2024

6/10 Satisfaisant

William

Séjour de 1 nuit en janvier 2024
Réponse de Shreya Surendran le 21 avr. 2024
Dear William,It was an absolute pleasure having you here with us. I welcome your feedback and for your rating of 3/5. Thank you for choosing to stay at Millennium Hotel & Resort Manuels Taupo and we look forward to welcoming you back on your future travel.Kind regards,Shreya SurendranFront Office ManagerMillennium Hotel & Resort Manuels Taupo

10/10 Excellent

Emaan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was very clean and staff were lovely. Beautiful views from our room and lovely food too.
Séjour de 2 nuits en janvier 2024

10/10 Excellent

Greg

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Ken

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024

8/10 Bien

Craig

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was nice but too warm until the sun went down. The bed was comfortable. Nice view of the lake from our own patio.
Séjour de 3 nuits en janvier 2024

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Chris

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Only stayed a night but great spot. Wander down the lake a little and you'll find a little thermal stream running into the lake.. great swimming spot.. only downside was the restaurant a bit high end.. needed a entry level option to dine..
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Elizabeth

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful location on lake Taupo. Staff was friendly and professional.
Séjour de 2 nuits en janvier 2024

10/10 Excellent

James

Séjour de 3 nuits en décembre 2023

8/10 Bien

yucheng

Séjour de 1 nuit en décembre 2023

10/10 Excellent

Naina

Séjour de 1 nuit en décembre 2023

10/10 Excellent

Keith J

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The check-in was as smooth as possible and there were several dining options within walking distance.
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Lucy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
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Séjour de 3 nuits en décembre 2023