Avis sur Roika Tarangire Tented Lodge
Roika Tarangire Tented Lodge
Tarangire National Park, Tarangire Rd, Tarangire National Park
Avis
3,4
4,8/10
Propreté
2,8/10
Personnel et service
2,0/10
Équipements
4,0/10
Infrastructures et conditions de l’hébergement
Avis
8 nov. 2019
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Séjour de 1 nuit en octobre 2019
Réponse de Fred le 14 nov. 2019
Dear Adam,
We are sincerely sorry for the inconvenience but we are glad that Hotels.com have already refunded and hereby wish to confirm that the technological hitch we occasioned this unfortunate occurrence has since been rectified.
Best regards,
Marketing & Reservations Manager
2/10 Horrible
Voyageur vérifié
Voyage en groupe
23 oct. 2019
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en octobre 2019
Réponse de Fred le 22 nov. 2019
Hallo,
Receipt of feedback about your stay at our lodge is hereby acknowledged and allow me please to apologize on behalf of the entire management for the inconvenience you encountered. The hitch about payment was due to technological issues which we have since resolved. The condition of our the fan provided in your room is regretted but this has since been addressed by the purchase of new ones. With regard to electricity, we are powered by a generator and solar whereby the latter becomes usable when the generator is turned off at 10pm.
Best regards,
Fredrick
Marketing & Reservations Manager
2/10 Horrible
Voyageur vérifié
Voyage en couple
11 juil. 2019
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en juillet 2019