Avis sur Fairmont Tazi Palace Tangier
Fairmont Tazi Palace Tangier
Palais Tazi Ksar Al Mandoub, Jamaa Mokrae, Quartier Boubana, Tangier, Tangier-Assilah
Avis
9,4
Exceptionnel
9,8/10
Propreté
9,6/10
Personnel et service
9,2/10
Équipements
9,6/10
Infrastructures et conditions de l’hébergement
9,6/10
Écoresponsabilité
Avis
21 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2023
10/10 Excellent
Bénédicte
25 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bénédicte
Séjour de 3 nuits en septembre 2023
10/10 Excellent
majed
Voyage en famille
25 juil. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
majed
Séjour de 7 nuits en juillet 2023
Réponse de Fairmont Tazi Palace le 28 août 2023
Dear Mr Majed, Thank you for taking the time to share your feedback about your recent stay at our hotel. We're thrilled to read your kind words and learn that you had an excellent experience with us.It's wonderful to know that our customer service exceeded your expectations, and that you found our facilities to be very clean and spacious. Our team takes great pride in delivering exceptional service and ensuring our guests' comfort and satisfaction.Thank you for choosing our hotel, and we look forward to hosting you once more.Best regards,Lionel FormentoActing General ManagerFairmont Tazi Palace Tangier
10/10 Excellent
Christian
Voyage en groupe
12 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Christian
Séjour de 3 nuits en mai 2024
10/10 Excellent
Katrina, ALPINE
1 mai 2024
Katrina
Séjour de 2 nuits en avril 2024
10/10 Excellent
Claudio
18 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Claudio
Séjour de 2 nuits en mars 2024
10/10 Excellent
ADELE
17 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ADELE
4/10 Médiocre
Najla
Voyage en famille
16 oct. 2023
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Najla
Séjour de 1 nuit en octobre 2023
10/10 Excellent
Miray, Malibu
Voyage d’affaires
27 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Miray
Séjour de 2 nuits en septembre 2023
10/10 Excellent
Prathy
22 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Luxury in Tangier
Prathy
Séjour de 1 nuit en septembre 2023
Réponse de Fairmont Tazi Palace le 25 sept. 2023
Dear Mrs Prathy, Thank you so much for your incredible review! We're thrilled to hear that you had such a fantastic experience during your stay at our hotel in Tangier.It's heartwarming to know that you found our property to be one of the best in the area and appreciated our service, location, and the beauty of our pool area and hotel rooms. Your recommendation means a lot to us, and we can't wait to welcome you back for another memorable stay.Once again, thank you for your kind words, and we look forward to hosting you again soon!Duty ManagerFairmont Tazi Palace Tangier
10/10 Excellent
Voyageur vérifié
Voyage en famille
10 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en août 2023
Réponse de Fairmont Tazi Palace le 28 août 2023
Dear Anonymous, Thank you for sharing your thoughts about your recent stay at our hotel. We're delighted to hear that you loved the hotel, enjoyed the breakfast and dinner offerings, and were captivated by the amazing view. Your positive feedback is truly appreciated, and we're pleased that you had an overall enjoyable experience.We apologize, however, for the inconvenience caused by the disco DJ around the pool area and the resulting noise in your room. We understand the importance of providing a peaceful and relaxing environment for our guests, and we regret any disturbance this may have caused you. Your feedback is valuable to us, and we will address this issue to ensure a more serene atmosphere in the future.Thank you for choosing our hotel, and we hope to welcome you back soon.Best regards,Lionel FormentoActing General ManagerFairmont Tazi Palace Tangier
10/10 Excellent
Tamer
21 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tamer
Séjour de 3 nuits en juillet 2023
Réponse de Fairmont Tazi Palace le 28 août 2023
Dear Mr Tamer, Thank you for sharing your feedback following your recent stay at our hotel. We're delighted to hear that you found everything within the hotel to be magnificent. Your kind words are truly appreciated by our team, and we're thrilled that you had an enjoyable experience overall.We understand your concern about the distance of our hotel from various locations and your experience with hotel taxis. We value your input and will certainly take your feedback into consideration as we continue to improve our guests' experience.Thank you for choosing our hotel for your stay, and we look forward to serving you once more.Best regards,Lionel FormentoActing General managerFairmont Tazi Palace Tangier
10/10 Excellent
David
2 juil. 2023
David
Séjour de 4 nuits en juin 2023
Réponse de Fairmont Tazi Palace le 28 août 2023
Cher Monsieur,Nous vous remercions pour le temps que vous avez consacré pour nous donner votre avis sur votre expérience au sein du Fairmont Tazi Palace Tangier.Nous sommes ravis de savoir que votre séjour s'est passé comme vous le souhaitiez.Il est bien évident que la satisfaction de nos clients est notre priorité. En vous réitérant nos remerciements et dans l’attente du plaisir de vous revoir prochainement !Bien à vousFairmont Tazi Palace Tangier
10/10 Excellent
Faisal
Voyage en groupe
30 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Faisal
Séjour de 2 nuits en mai 2023
10/10 Excellent
haya
2 mai 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
haya
Séjour de 1 nuit en avril 2023
Réponse de Fabien Gastinel le 3 mai 2023
Dear Mrs Haya, Greetings from Fairmont Tazi Palace Tangier!On behalf of my entire team, I would like to thank you for taking the time to share your valuable feedback with us.It is always a pleasure to receive positive feedback. I am sure that your feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services.I really do hope we will have the opportunity to welcome you back.Thanking you once again for sharing your lovely feedback.Best regards, Fabien Gastinel General Manager
10/10 Excellent
Ilona
Voyage en famille
2 mai 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ilona
Séjour de 2 nuits en avril 2023
Réponse de Fabien Gastinel le 3 mai 2023
Dear Mrs Ilona, Greetings from Fairmont Tazi Palace Tangier!On behalf of my entire team, I would like to thank you for taking the time to share your valuable feedback with us.It is always a pleasure to receive positive feedback. I am sure that your feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services.I really do hope we will have the opportunity to welcome you back.Thanking you once again for sharing your lovely feedback.Best regards, Fabien Gastinel General Manager
10/10 Excellent
Andrew and Amy
Voyage en groupe
25 févr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Incredible hotel
Andrew and Amy
Séjour de 2 nuits en février 2023
Réponse de Fabien Gastinel le 2 mars 2023
Dear Andrew and Amy, Greetings from Fairmont Tazi Palace Tangier!We very much appreciate your comments regarding your stay at the Fairmont Tazi Palace Tangier. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fabien GastinelGeneral Manager Fairmont Tazi Palace
10/10 Excellent
Jay
17 févr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A great new Tangier hotel
Jay
Séjour de 2 nuits en février 2023
Réponse de Fabien Gastinel le 21 févr. 2023
Dear M. Neuschatz,Greetings from Fairmont Tazi Palace Tangier!On behalf of my entire team, I would like to thank you for taking the time to share your valuable feedback with us and for choosing our property while you were in Tangier.I really do hope we will have the opportunity soon to welcome you back in Tangier.Thanking you once again for sharing your lovely feedback.Best regards, Fabien Gastinel General Manager Fairmont Tazi Palace Tangier
10/10 Excellent
Erick
14 févr. 2023
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Erick
Séjour de 4 nuits en février 2023
Réponse de Fabien Gastinel le 16 févr. 2023
Dear M. SilvaGreetings from Fairmont Tazi Palace Tangier!On behalf of my entire team, I would like to thank you for taking the time to share your valuable feedback with us and for choosing our property while you were in Tangier.I really do hope we will have the opportunity to welcome you back in Tangier this summer.Thanking you once again for sharing your lovely feedback.Best regards, Fabien Gastinel General Manager Fairmont Tazi Palace Tangier
2/10 Horrible
william
7 févr. 2023
william
Séjour de 1 nuit en février 2023