Piscine extérieure (ouverte en saison), parasols de plage

Avis sur Fairmont Tazi Palace Tangier

5 out of 5
Fairmont Tazi Palace Tangier
Palais Tazi Ksar Al Mandoub, Jamaa Mokrae, Quartier Boubana, Tangier, Tangier-Assilah

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 19 avis sur 22." "
Note des voyageurs de 8 (Bien), d’après 1 avis sur 22." "
Note des voyageurs de 6 (Satisfaisant), d’après 0 avis sur 22." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 22." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 22." "

9,8/10

Propreté

9,6/10

Personnel et service

9,2/10

Équipements

9,6/10

Infrastructures et conditions de l’hébergement

9,6/10

Écoresponsabilité

Avis

10/10 Excellent

kathy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Topppp
Séjour de 2 nuits en octobre 2023

10/10 Excellent

Bénédicte

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en septembre 2023

10/10 Excellent

majed

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
excellent customer service, very clean, spacious. customer service will go in extra mile to accommodate you.
Séjour de 7 nuits en juillet 2023
Réponse de Fairmont Tazi Palace le 28 août 2023
Dear Mr Majed, Thank you for taking the time to share your feedback about your recent stay at our hotel. We're thrilled to read your kind words and learn that you had an excellent experience with us.It's wonderful to know that our customer service exceeded your expectations, and that you found our facilities to be very clean and spacious. Our team takes great pride in delivering exceptional service and ensuring our guests' comfort and satisfaction.Thank you for choosing our hotel, and we look forward to hosting you once more.Best regards,Lionel FormentoActing General ManagerFairmont Tazi Palace Tangier

10/10 Excellent

Christian

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice place, the hotel is wonderful.
Séjour de 3 nuits en mai 2024

10/10 Excellent

Katrina, ALPINE

Séjour de 2 nuits en avril 2024

10/10 Excellent

Claudio

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Amazing. Staff are the best ever. I left my heart there ❤️
Séjour de 2 nuits en mars 2024

10/10 Excellent

ADELE

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
One of the most luxurious hotels we have ever stayed in and we always travel “well”. Everything about this hotel is absolutely amazing. The staff was so friendly. We had a room with a private garden on the 1st floor and loved the beautiful interior and exterior design.

4/10 Médiocre

Najla

Voyage en famille
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
They took very long time to prepare the rooms , it was not ready when we reached
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Miray, Malibu

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gorgeous hotel, amazing staff, fantastic amenities
Séjour de 2 nuits en septembre 2023

10/10 Excellent

Prathy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Luxury in Tangier
Incredible hotel! Probably the best in Tangier. Very good service. Good location. Stunning pool area and some of the most gorgeous hotel rooms in Morocco. I highly recommend it and look forward to staying here again.
Séjour de 1 nuit en septembre 2023
Réponse de Fairmont Tazi Palace le 25 sept. 2023
Dear Mrs Prathy, Thank you so much for your incredible review! We're thrilled to hear that you had such a fantastic experience during your stay at our hotel in Tangier.It's heartwarming to know that you found our property to be one of the best in the area and appreciated our service, location, and the beauty of our pool area and hotel rooms. Your recommendation means a lot to us, and we can't wait to welcome you back for another memorable stay.Once again, thank you for your kind words, and we look forward to hosting you again soon!Duty ManagerFairmont Tazi Palace Tangier

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We loved the hotel and the breakfast and dinner were great. Amazing view. Not a fan off the disco DJ round the pool that sound was also in our room till very late which we def not a fan of.
Séjour de 1 nuit en août 2023
Réponse de Fairmont Tazi Palace le 28 août 2023
Dear Anonymous, Thank you for sharing your thoughts about your recent stay at our hotel. We're delighted to hear that you loved the hotel, enjoyed the breakfast and dinner offerings, and were captivated by the amazing view. Your positive feedback is truly appreciated, and we're pleased that you had an overall enjoyable experience.We apologize, however, for the inconvenience caused by the disco DJ around the pool area and the resulting noise in your room. We understand the importance of providing a peaceful and relaxing environment for our guests, and we regret any disturbance this may have caused you. Your feedback is valuable to us, and we will address this issue to ensure a more serene atmosphere in the future.Thank you for choosing our hotel, and we hope to welcome you back soon.Best regards,Lionel FormentoActing General ManagerFairmont Tazi Palace Tangier

10/10 Excellent

Tamer

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything in the hotel is magnificent , except that it’s far from everything and the hotel taxied are a rip off, so use a local app called in-drive to get a car.
Séjour de 3 nuits en juillet 2023
Réponse de Fairmont Tazi Palace le 28 août 2023
Dear Mr Tamer, Thank you for sharing your feedback following your recent stay at our hotel. We're delighted to hear that you found everything within the hotel to be magnificent. Your kind words are truly appreciated by our team, and we're thrilled that you had an enjoyable experience overall.We understand your concern about the distance of our hotel from various locations and your experience with hotel taxis. We value your input and will certainly take your feedback into consideration as we continue to improve our guests' experience.Thank you for choosing our hotel for your stay, and we look forward to serving you once more.Best regards,Lionel FormentoActing General managerFairmont Tazi Palace Tangier

10/10 Excellent

David

Séjour de 4 nuits en juin 2023
Réponse de Fairmont Tazi Palace le 28 août 2023
Cher Monsieur,Nous vous remercions pour le temps que vous avez consacré pour nous donner votre avis sur votre expérience au sein du Fairmont Tazi Palace Tangier.Nous sommes ravis de savoir que votre séjour s'est passé comme vous le souhaitiez.Il est bien évident que la satisfaction de nos clients est notre priorité. En vous réitérant nos remerciements et dans l’attente du plaisir de vous revoir prochainement !Bien à vousFairmont Tazi Palace Tangier

10/10 Excellent

Faisal

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
This hotel is great in all aspects especially cleanliness and service. It is quite and rooms have balconies (good for smokers). Besides that if you are cigar smoker you can enjoy the cigar lounge
Séjour de 2 nuits en mai 2023

10/10 Excellent

haya

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent service beautiful hotel
Séjour de 1 nuit en avril 2023
Réponse de Fabien Gastinel le 3 mai 2023
Dear Mrs Haya, Greetings from Fairmont Tazi Palace Tangier!On behalf of my entire team, I would like to thank you for taking the time to share your valuable feedback with us.It is always a pleasure to receive positive feedback. I am sure that your feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services.I really do hope we will have the opportunity to welcome you back.Thanking you once again for sharing your lovely feedback.Best regards, Fabien Gastinel General Manager

10/10 Excellent

Ilona

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful!!!!
Séjour de 2 nuits en avril 2023
Réponse de Fabien Gastinel le 3 mai 2023
Dear Mrs Ilona, Greetings from Fairmont Tazi Palace Tangier!On behalf of my entire team, I would like to thank you for taking the time to share your valuable feedback with us.It is always a pleasure to receive positive feedback. I am sure that your feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services.I really do hope we will have the opportunity to welcome you back.Thanking you once again for sharing your lovely feedback.Best regards, Fabien Gastinel General Manager

10/10 Excellent

Andrew and Amy

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Incredible hotel
Incredible hotel. Service is top notch. the property is pristine. Spa is gorgeous. Food amazing.
Séjour de 2 nuits en février 2023
Réponse de Fabien Gastinel le 2 mars 2023
Dear Andrew and Amy, Greetings from Fairmont Tazi Palace Tangier!We very much appreciate your comments regarding your stay at the Fairmont Tazi Palace Tangier. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fabien GastinelGeneral Manager Fairmont Tazi Palace

10/10 Excellent

Jay

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A great new Tangier hotel
Fantastic new hotel. Beautiful decor and amazing staff.
Séjour de 2 nuits en février 2023
Réponse de Fabien Gastinel le 21 févr. 2023
Dear M. Neuschatz,Greetings from Fairmont Tazi Palace Tangier!On behalf of my entire team, I would like to thank you for taking the time to share your valuable feedback with us and for choosing our property while you were in Tangier.I really do hope we will have the opportunity soon to welcome you back in Tangier.Thanking you once again for sharing your lovely feedback.Best regards, Fabien Gastinel General Manager Fairmont Tazi Palace Tangier

10/10 Excellent

Erick

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
One of the best experience I’ve had before. The staff are outstanding the environment of the hotel are amazing and the food is delicious! For sure I want be back at summer season 👏
Séjour de 4 nuits en février 2023
Réponse de Fabien Gastinel le 16 févr. 2023
Dear M. SilvaGreetings from Fairmont Tazi Palace Tangier!On behalf of my entire team, I would like to thank you for taking the time to share your valuable feedback with us and for choosing our property while you were in Tangier.I really do hope we will have the opportunity to welcome you back in Tangier this summer.Thanking you once again for sharing your lovely feedback.Best regards, Fabien Gastinel General Manager Fairmont Tazi Palace Tangier

2/10 Horrible

william

Séjour de 1 nuit en février 2023