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Avis sur Tamworth City Motel

3 out of 5
Tamworth City Motel
350-356 Goonoo Goonoo Road, South Tamworth, NSW

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 125 avis sur 454." "
Note des voyageurs de 8 (Bien), d’après 175 avis sur 454." "
Note des voyageurs de 6 (Satisfaisant), d’après 86 avis sur 454." "
Note des voyageurs de 4 (Médiocre), d’après 46 avis sur 454." "
Note des voyageurs de 2 (Horrible), d’après 22 avis sur 454." "

8,0/10

Propreté

8,4/10

Personnel et service

7,2/10

Équipements

7,0/10

Infrastructures et conditions de l’hébergement

7,0/10

Écoresponsabilité

Avis

8/10 Bien

Michael

Voyage en couple
Les points forts : Propreté et personnel et service
Good for an overnight stay
Séjour de 1 nuit en mai 2024
Réponse de tamworth le 18 mai 2024
Dear Michael, Thank you for choosing tamworth city motel. We do appreciate your Feedback.Kind RegardsTamworth city motel

6/10 Satisfaisant

William

Voyage en couple
Les points forts : Personnel et service
Room was cramped,
Séjour de 1 nuit en avril 2024
Réponse de tamworth le 6 mai 2024
Dear William,Thank you for your comments and we have Acknowledge your feedback. Kind RegardsTamworth city motel

2/10 Horrible

Jessica

Voyage en famille, Voyage avec des animaux de compagnie
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Booked a room and let them know I had a GHAD assistance dog. Still charged the $20 cleaning fee despite that not being generally allowed to a service animal. Room was small, smelt of dog piss, and sorry. Floors were sticky and bathroom was old and mouldy. No one was at reception at all in the 24hours we were there, so keys were collected from a safe and dropped into box for arrival and departure. Which isn’t terrible. Except when you need them for issues. The tv didn’t work, air system wouldn’t change from 18° cooling. For one single night it will do. But I wouldn’t recommended staying any longer. It definitely wasn’t worth the cost of the stars it apparently has.
Séjour de 1 nuit en avril 2024
Réponse de tamworth le 22 avr. 2024
Hello Jessica,Sorry you were unhappy with your stay ,but just to clarify you were not charge 20 service fee ,only charge for room and GST. Our Reception is only open from 7.30am to 10AM - 2PM -7PM but if there is any issues, we have a after hours phone number which is supplied at the front office door and also in the room.We have check the room today and cannot find any issues with Tv or the air conditioner ,so cannot explain why you had a issue.But if we were made aware of these issues we would have made other arrangements for your stay.But Thankyou for your review and we will address the other issues about the cleaning with our staff .Again we try will ensure our guest enjoy there stay at our motel .Kind RegardsTamworth city motel

8/10 Bien

Ian

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good location for an overnight stay for parkrun at Tamworth. Staff was helpful with unlocking night box and letting us take breakfast supplies to room for our breakfast after our 5km run before checkout
Séjour de 1 nuit en avril 2024
Réponse de tamworth le 11 avr. 2024
Dear Ian,Thank you for your honest feedback. We are delighted to hear you enjoyed your stay. And we look forward to seeing you again soon.Kind RegardsTamworth city motel

6/10 Satisfaisant

Tim

Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Not much to rate
Séjour de 1 nuit en avril 2024
Réponse de tamworth le 8 avr. 2024
Dear Tim, Thank your for your comments , and we do appreciate your Feedback!Kind RegardsTamworth city Motel

2/10 Horrible

Simon

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de tamworth le 22 mars 2024
Dear Simon,Thank you for your comments and we really appreciate your feedback.Kind RegardsTamworth city motel

4/10 Médiocre

Kelly

Voyage d’affaires
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Ripped lamp shade, no hot water at night, dirty remote, toilet filled with water when flushed, quite loud (guests and road) very tired and outdated. I’ve also been itching like crazy (hopefully not bed bugs).
Séjour de 1 nuit en mars 2024
Réponse de tamworth le 8 mars 2024
Dear Kelly,Thank you for taking the time to review our property, and we acknowledge our feedback also we'll working on it to improve. We appreciate your comments.Kind RegardsTamworth city motel

8/10 Bien

Edward

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convientt great staff good location
Séjour de 1 nuit en février 2024
Réponse de tamworth le 21 févr. 2024
Dear Guest,Thank you for your honest comments,We appreciate your feedback!.Kind RegardsTamworth city motel

10/10 Excellent

Lynn

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Under new management. Christy took over about a month ago and was lovely. The rooms and bedding were clean. Amenities were clean. Bar fridge was roomy enough to store 2 pizza boxes! Power point on wall near table included USB points. I was very pleasantly surprised. The motel exceeded my expectations. Value for money.
Séjour de 1 nuit en février 2024
Réponse de tamworth le 21 févr. 2024
Dear Guest,Thank you for your honest feedback,we are delighted to hear you enjoyed your stay.We appreciate your feedback!.Kind Regards Tamworth city motel

8/10 Bien

Kelly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Tamworth le 16 févr. 2024
Thank you kindly for your feedback.Kind Regards

2/10 Horrible

Voyageur vérifié

Voyage en groupe
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Rooms need a refurb. Overpriced for the type of accommodation. Attention to detail needs improving.
Séjour de 2 nuits en janvier 2024
Réponse de Tamworth le 16 févr. 2024
Thank you kindly for leaving your honest feedback I apologise that your stay was not up to standard I can confirm the motel is under new management and we are slowly working on light referbs.

6/10 Satisfaisant

Mark

Séjour de 1 nuit en janvier 2024
Réponse de tamworth le 22 mars 2024
Dear mark ,Thank you for your comments, And we appreciate your feed back.Kind RegardsTamworth city motel

8/10 Bien

Crystal

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Area was questionable but all Others staying in motel were friendly and attending the music festival and easy to visit with. Came back around 1000pm To a random man with bags and a scooter in the pool area camping out. Locks were not adequate on door and large area around door you can see daylight. Breakfast was included, good and clean dining area.
Séjour de 2 nuits en janvier 2024
Réponse de Tamworth le 16 févr. 2024
Thank you kindly for leaving your honest feedback our team do work hard to ensure our guests enjoy there stay,we are slowly working through some light referbs however this dose take time.Kind regards

10/10 Excellent

Scott

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bed was comfortable and room was clean and affordable.
Séjour de 1 nuit en janvier 2024
Réponse de Tamworth le 16 févr. 2024
Fantastic,we are delighted to hear you enjoyed your stay our team work hard to ensure our guests enjoy there stay so again thank you for your positive feedback.Kind regards

6/10 Satisfaisant

Donna

Les points forts : Personnel et service
Staff was lovely. Accomodation was small and smelly.
Réponse de Tamworth le 16 févr. 2024
Thank you for leaving your honest feedback.Kind regards

10/10 Excellent

Helen

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Our stay at The Tamworth City Motel was exceptional from the managers who went above and beyond on our late arrival, to the clean and comfortable beds as well as not forgetting the very thoughtful complimentary breakfast. Highly highly recommend staying here ⭐️⭐️⭐️⭐️⭐️
Séjour de 1 nuit en janvier 2024
Réponse de Tamworth le 16 févr. 2024
Fantastic we are delighted to hear you enjoyed your stay our team work hard to ensure our guests enjoy there stay so again thank you for your positive feedback.Kind regards

6/10 Satisfaisant

Davina

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Our room was loud and dirty and not like the photos at all. We were in a family room and the bathroom was gross.
Séjour de 1 nuit en décembre 2023
Réponse de Tamworth le 20 févr. 2024
We are sorry you were unhappy with your stay,will try to fix the issue. We have just change a few things recently ,hopefully this will address your comments.Thankyou for your feedback

6/10 Satisfaisant

Dixie

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Tamworth le 20 févr. 2024
Thankyou for your feedback

2/10 Horrible

Dannielle

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Mould in bathroom, dirty glasswear, barking dogs all night!
Séjour de 1 nuit en décembre 2023
Réponse de tamworth le 20 févr. 2024
Sorry to hear that you were unhappy- We have acknowledge your feedback also we'll working on it to improve..Kind RegardsTamworth city motel

8/10 Bien

Courtney

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean and tidy
Séjour de 1 nuit en décembre 2023

8/10 Bien

Mel

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fairly clean and tidy. Walls could do with a clean.Has a microwave but no toaster. Bathroom window isn't secure and we had someone at it during showering. Owners are friendly. Stayed 1 night. Met our needs
Séjour de 1 nuit en novembre 2023
Réponse de Tamworth City Motel le 4 déc. 2023
Thank you kindly for leaving your honest feedback.

8/10 Bien

daniel

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 2 nuits en novembre 2023
Réponse de Tamworth City Motel le 4 déc. 2023
Thank you kindly for leaving your honest feedback.

4/10 Médiocre

Katie

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de Tamworth City Motel le 4 déc. 2023
Thank you kindly for leaving your honest feedback.

10/10 Excellent

dianne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de Tamworth City Motel le 19 nov. 2023
Dear Dianne,Thank you for your feedback.

8/10 Bien

Dom

Séjour de 1 nuit en novembre 2023

2/10 Horrible

laye

Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Never again
The cleanliness was OK, but nothing else was any good. Curtains cut out with scissors, nails in the carpet were sticking out, the amenities were very out of date, lighting very dim, obvious patchwork on the bathroom wall, wi-fi wouldnt work, breakfast included putting your own dishes in a basket ... no service at all. Although the receptionist was pleasant, we won't stay again.
Séjour de 1 nuit en novembre 2023
Réponse de Tamworth City Motel le 12 nov. 2023
Dear Laye,Thank you for your feedback and we look forward to see you once we have our rooms upgraded in the future.

10/10 Excellent

Brooke

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was a lovely stay, clean, quiet and we loved the breakfast in the morning, just one thi g we didn’t need to worry about.
Séjour de 5 nuits en octobre 2023
Réponse de Tamworth City Motel le 12 nov. 2023
Dear BrookeThank you for your feedback. Glad you have enjoyed your stays

6/10 Satisfaisant

Linda

Les points faibles : Personnel et service
Very disappointing place to stay.Couldn’t connect to wifi, nowhere to put your suitcase ,very poky room.bed lamp supplied but no power points to use to plug it into on that wall.Shower -water leaked out from under the hob all over the floor.Couldn’t change stations on tv ,tried everything .people in next room very noisy most of the night , very hard to get any sleep.Would not recommend this place to anyone.
Séjour de 1 nuit en octobre 2023
Réponse de Tamworth City Motel le 3 nov. 2023
Thank you for your feedback

4/10 Médiocre

Joanne

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Room is small and barely adequate for 2 people let alone 3. No room for our stuff. Screws holding the carpet down which hurt feet
Séjour de 1 nuit en octobre 2023
Réponse de Tamworth City Motel le 3 nov. 2023
Thank you for your feedback

8/10 Bien

Janet

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en octobre 2023
Réponse de Tamworth City Motel le 3 nov. 2023
Thank you for your feedback

6/10 Satisfaisant

Roslyn

Voyage en famille avec de jeunes enfants
Les points faibles : Infrastructures et conditions de l’hébergement
Got what paid for cheap, really needs updating
Séjour de 1 nuit en octobre 2023
Réponse de Tamworth City Motel le 3 nov. 2023
Thank you for your feedback

10/10 Excellent

sharon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de Tamworth City Motel le 3 nov. 2023
Thank you for your feedback

2/10 Horrible

Samantha

Voyage en famille
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Very unclean and no hot water I really would like a refund please
Séjour de 1 nuit en septembre 2023
Réponse de Tamworth City Motel le 30 sept. 2023
Dear SamanthaThank you for your feedback.

6/10 Satisfaisant

Stuart

Voyage en couple
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
We were very disappointed that the tv didn’t work properly because of the remote. It was very noisy, and the air conditioner cord was stuck together with an extension lead very dangerous. The only thing that was good was the bed.
Séjour de 1 nuit en septembre 2023
Réponse de Tamworth City Motel le 3 nov. 2023
Thank you for your feedback

10/10 Excellent

Bridgit

Séjour de 1 nuit en septembre 2023
Réponse de Tamworth City Motel le 3 nov. 2023
Thank you for your feedback

4/10 Médiocre

Glenda

The property was tired and had maintenance issues
Séjour de 1 nuit en septembre 2023
Réponse de Tamworth City Motel le 23 sept. 2023
Dear GlendaThank you for the feeback.

6/10 Satisfaisant

noel

Les points forts : Propreté et personnel et service
you get what you pay for older clean place. easy parking. could do with moden update. but fine for the price. nice and quite and helpful staff.
Séjour de 1 nuit en septembre 2023
Réponse de Tamworth City Motel le 23 sept. 2023
Dear NoelThank you for the feedback.

10/10 Excellent

David

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy close to everything we wanted to see
Séjour de 2 nuits en septembre 2023
Réponse de Tamworth City Motel le 12 sept. 2023
Dear David, Thank you for your feedback. Glad you have enjoyed

8/10 Bien

Tania

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Convenient location
Séjour de 1 nuit en août 2023
Réponse de Tamworth City Motel le 5 sept. 2023
Dear Tania Thank you for your feedback.

8/10 Bien

jean

Les points forts : Propreté et personnel et service
Quiet and safe - room was tired and needs some updating - staff were good and breakfast was excellent
Séjour de 1 nuit en août 2023
Réponse de Tamworth City Motel le 2 sept. 2023
Dear Guest,thank you for your feedback. We have acknowledged your feedback. Currently we are on process of upgrade.

6/10 Satisfaisant

Annette

Les points faibles : Infrastructures et conditions de l’hébergement
Room smelt like cigarettes
Séjour de 2 nuits en août 2023
Réponse de Tamworth City Motel le 10 août 2023
Dear Annette,Thank you for you feedback. And sorry to hear that your room felt like cigarettes. Wish you have called us on your stay, so we would have offer you the room moves. Hope to see you again in near future.

10/10 Excellent

Janet

Les points forts : Personnel et service
Séjour de 1 nuit en août 2023
Réponse de Tamworth City Motel le 2 sept. 2023
Dear Janet,Thank you for your rating.

6/10 Satisfaisant

Rodney

I was upset at midnight due to some banging on the door by the police. Someone had reported a noise and people trying to break into our unit. We were fast asleep from 9.30 (there about) I think this was a practical joke by someone!! Not happy
Séjour de 1 nuit en juillet 2023
Réponse de Tamworth City Motel le 1 août 2023
Dear Sue,Thank you for your feedback. Sorry to hear that your stay wasn't pleasant. But we look forward to seeing you again.

8/10 Bien

Lauren

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great continental breakfast.
Séjour de 1 nuit en juillet 2023
Réponse de Tamworth City Motel le 1 août 2023
Dear LaurenThank you for your feedback. Glad you have enjoyed.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Good value for money, breakfast included. Clean towels and sheets. Bathroom disappointing- water all over the floor.
Séjour de 2 nuits en juillet 2023
Réponse de Tamworth City Motel le 1 août 2023
Dear GuestThank you for your feedback.

6/10 Satisfaisant

Tanya

Les points forts : Propreté et personnel et service
Clean but dated. Not sure flexi hose on vanity would be to code. Fridge is very loud and woke me several times during the night. Fair price for what I got.
Séjour de 1 nuit en juillet 2023
Réponse de Tamworth City Motel le 1 août 2023
Dear TanyaThank you for your feedback.

4/10 Médiocre

Kath

Voyage en famille
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
After specifically choosing this family room at this motel for the queen sized bed (due to medical reasons) we were given a family room with a very hard double bed. After paying much less for a family room in another town, and it was double as clean, comfortable and spacious as this room - it was very disappointing.
Réponse de Tamworth City Motel le 17 juil. 2023
Dear Kath,Sorry to hear that you didn't enjoyed your stay. We have acknowledged your feedback and will be working on it to improve.Thank you

6/10 Satisfaisant

Kara

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
This motel is ok if you're desperate. It feels a bit like staying in someone's garage. The flooring is carpet tiles. The hot water in the shower was barely warm. The shower leaked through the base onto the bathroom floor. The check-in staff were friendly and accommodating when we asked for bowls and spoons to self cater our breakfast. The heater was noisy but essential in the middle of winter. The bed was comfortable enough.
Séjour de 2 nuits en juin 2023
Réponse de Tamworth City Motel le 17 juil. 2023
Dear Kara,Thank you for your feedback. We have acknowledged your feedback and will be working on to improve.Thank you

8/10 Bien

Sue

Séjour de 1 nuit en juillet 2023
Réponse de Tamworth City Motel le 1 août 2023
Dear Sue,Thank you for your feedback.

10/10 Excellent

Mark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The property was ideally priced and valued.
Séjour de 1 nuit en juillet 2023
Réponse de Tamworth City Motel le 10 juil. 2023
Dear Mark,Thank you for your feedback.