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Avis sur Drayton Manor Hotel

4 out of 5
Drayton Manor Hotel
Drayton Manor Theme Park, Tamworth, England

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 523 avis sur 1003." "
Note des voyageurs de 8 (Bien), d’après 340 avis sur 1003." "
Note des voyageurs de 6 (Satisfaisant), d’après 86 avis sur 1003." "
Note des voyageurs de 4 (Médiocre), d’après 37 avis sur 1003." "
Note des voyageurs de 2 (Horrible), d’après 17 avis sur 1003." "

9,0/10

Propreté

8,8/10

Personnel et service

8,4/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

8/10 Bien

Thomas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mars 2019
Réponse de Leann le 3 avr. 2019
Thank you for your rating!

8/10 Bien

Isabelle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parfait. A recommander
Séjour de 1 nuit en mars 2019
Réponse de Leann le 3 avr. 2019
Thank you so much!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en février 2019
Réponse de Leann le 3 avr. 2019
Thank you for your rating!

8/10 Bien

olivier, Lyon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
short business stay
Short stay in this hotel with a night arrival.However, the services were quite good and the overall appreciation of this hotel is good with large room. The park closed to the hotel was off, and hotel quiet.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Business trip - Nice stay - Quiet and calm

10/10 Excellent

Stephanie

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff were so helpful made our stay perfect 😊
Séjour de 1 nuit en mai 2024

10/10 Excellent

Stephanie

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024

10/10 Excellent

Paul

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel next to the theme park
Séjour de 1 nuit en avril 2024

10/10 Excellent

Matthew

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely staff. All We're very friendly and professional. Nice clean room with good showers and breakfast.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Thom

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

8/10 Bien

Joseph

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean pleasant environment targeted at families with children using the theme park.
Séjour de 1 nuit en mars 2024

8/10 Bien

michelle

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The first time I stayed at the hotel for business the welcome at reception was good, and efficient and all was explained well when asked questions. Clean room, albeit I would of liked some sheer covering at the window so I didn't have to block the light out altogether in the morning. Ate in the restaurant for dinner and breakfast. It was ok and quite expensive for the quality. The burger was ok, chips were dry and cold, warm coleslaw and some peculiar-looking sauce on the side? The breakfast was bland, with limited selection, and low quality.. the scrambled eggs looked like they had been scrambled within an inch of their life and were very dry. air-filled sausages and drinks out of a machine - found it hard to find something to eat. so ended up with toast and mushrooms. Lunch was organised through the business I was with, again it was ok. Having said this, I would stay again, I would recommend it, the staff was great. but perhaps find somewhere local to eat instead. Free parking was a bonus!
Séjour de 1 nuit en mars 2024

8/10 Bien

Mike

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was my second stay at this hotel and I'm glad to say the first stay was not a fluke as this was a lovely stay all told. Easy check in and the room was ideal. A fantastic power shower really helped to wind down after a long day. My only gripe was that the cooked breakfast items were not as fresh as they could have been but overall another enjoyable experience.
Séjour de 1 nuit en mars 2024

8/10 Bien

andrew

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel was clean and tidy. Staff were very helpful. The rooms were nice and so was the cafe and bar area. There were a couple of negative things. One thing in particular is I’ve never stayed anywhere with such cheap toilet paper didn’t even know you could get it that thin. Definitely a lot cheaper than the normal pound land or value ones. Also the breakfast was buffet style with the food being lower quality than most hotels. These two things are a shame in an otherwise nice hotel.
Séjour de 1 nuit en mars 2024

8/10 Bien

Faisal

Séjour de 1 nuit en novembre 2023

10/10 Excellent

Kerry

Séjour de 1 nuit en février 2024

10/10 Excellent

Steven

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Hotel
Great hotel. Comfortable spacious room. Good food and pleasant staff.
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Tom

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024

10/10 Excellent

Jon

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great staff, all very polite and attentive
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Tim

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023

8/10 Bien

Sandra

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stayed overnight om oir way to Birmingham airport. When booked didnt realize that there was breakfast with Santa, a bit noisey, but acceptable. Good room, dtaff helpful. Plenty of parking at hotel. Enjoyed 5he Christmas decorations. Thomas took us back to when our grandson was little.
Séjour de 1 nuit en décembre 2023

8/10 Bien

ANTHONY

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Surprised Seniors
Booked as convenient location for a stopover on a journey North to see Family. Totally unaware until we arrived that the hotel is part of a huge theme park, which made us a little nervous of what to expect when we got there. Thankfully, for us the park was closed so none of the noise and crowds one would associate with theme parks. The hotel was very good as was all the staff, food and facilities. Our room was a good size but not quite as grand as the one in “Hotels.com” advert but good value and included an excellent breakfast. We would certainly be happy to return but perhaps not during their busy period but it is an excellent family outing option.
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Gemma

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great team and lovely hotel.
Chloe and her manager were brilliant, they were both so helpful and i cannot thank them enough.
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Stephen

Séjour de 1 nuit en décembre 2023

10/10 Excellent

Sharon, Hinckley

Séjour de 1 nuit en décembre 2023

10/10 Excellent

Patricia

Séjour de 1 nuit en décembre 2023

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ignore the theme park…
Don’t be put off with this hotel being next to a theme park! It’s a great find for large comfortable rooms and reasonable food!
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Sarah

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great location and hotel.room great, comfortable,a bit noisy with external aircon
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Andrew

Séjour de 1 nuit en novembre 2023

8/10 Bien

Laura

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
If I was a family visiting the park it would have been fantastic. This was chosen because it was rated four star and personally I wouldn’t rate it that. Breakfast was good but no pancakes and the sausages where the same as a Holiday Inn Express ( where I’d been the week before). Food not locally sourced or anything special…loaves of bread in plastic bags left on top shelf for when it ran out so definitely cheap stuff! Plenty of it but would prefer quality.
Séjour de 1 nuit en novembre 2023

10/10 Excellent

kirsty

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Daniel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rooms so relaxing
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Stephen

Séjour de 1 nuit en octobre 2023

8/10 Bien

Mrs L A

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
The room we had was in need of refurbishment and a deep clean. The Wi-Fi is poor which affects the TV. The staff are all polite, efficient and helpful, special thanks to Adam on the front desk. The food is very good and we had an enjoyable stay.
Séjour de 7 nuits en septembre 2023

2/10 Horrible

Voyageur vérifié

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dirty room and poor service! Would not recommend!
Not an enjoyable stay! We arrived early evening and decided to stay in the room as we had an event (at Drayton Manor) the following day. The room itself appeared nice superficially, but then we had several issues. The TV wasn’t working and it took a good while for maintenance to come and fix it. Then one of the bed sheets was dirty - big fresh grease marks on then, and the pillows had been placed to cover it! We called for someone to come and change the bed - and they brought the wrong size bedding, but had a go! I found black hairs in the bathroom sink and shower area - my colleague has blonde hair, and me light brown! To really complete the stay, I asked for my VAT receipt on arrival and they said they’d email it me. They did - and the address was wrong! I’m now on email number 10 to reservations to get this legal document changed - and they are saying they can’t! Next stop the CEO. Service not good, hotel not clean - would not recommend a stay here, especially after the emails received since staying. To wrap it up, no apology for the dirty bedding, or TV not working … breakfast average but no veggie alternatives available on asking and the coffee tasted like dishwater!!
Séjour de 1 nuit en septembre 2023

4/10 Médiocre

Omar

Séjour de 1 nuit en septembre 2023

10/10 Excellent

Simon

Séjour de 1 nuit en septembre 2023

6/10 Satisfaisant

PAUL

Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Probably great for small kids, but feels rather dated and not a lot to attract the business visitor. It was nice and quiet at night though.
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Lisa

Séjour de 2 nuits en septembre 2023

10/10 Excellent

richard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfortable place to stay
The staff were so friendly and nothing seemed to be too much trouble. There was a nice, friendly vibe in the hotel the whole time we were there. The restaurant food was good and breakfast excellent.
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Carl

Séjour de 1 nuit en septembre 2023

10/10 Excellent

Natalie

Séjour de 1 nuit en septembre 2023

8/10 Bien

Jill

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en septembre 2023

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Don’t be put off by a Theme Park hotel…
Always good value and food is reasonable too.
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Jonathan

Séjour de 1 nuit en août 2023

10/10 Excellent

Sarah

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay and wonderful staff who were super helpful
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Tina

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Definately stay again
Lovely hotel nice rooms food was nice reasonable price overall would stay again
Séjour de 1 nuit en août 2023

10/10 Excellent

Heather

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing service delicious food.
Amazing hotel! The service from ALL members of staff received was above and beyond. Pre check in was a breeze before heading to the park for the day. You have your own hotel entrance to the park about a 3 min walk away so quicker access. You are a guest untill you drive away so even after check out you can still use the hotel facilities like the play area or the crazy golf! The Al A Carte food was delicious and the portion sizes were great. The prices were ok too you'd expect higher for a theme park hotel. Kids main and desert was less than £10. We are already discussing our next trip.
Séjour de 1 nuit en août 2023

10/10 Excellent

Matthew

Séjour de 1 nuit en août 2023

10/10 Excellent

Debra

Voyage en groupe
No way this can be a 4 star hotel.The reception staff were very nice and knew answers to any queries. The amount of inexperienced very young staff we were either served by or noticed definitely need further upskilling especially in the bar and people skills as they looked very miserable overworked and come across rude and ignorant. We was at a wedding here and would not recommend have a wedding or staying at the Drayton manor hotel.😩
Séjour de 1 nuit en août 2023