Avis sur Hyatt House Tallahassee Capitol – University
Hyatt House Tallahassee Capitol – University
1100 RAILROAD AVENUE, Tallahassee, FL
Avis
9,0
Merveilleux
9,2/10
Propreté
9,0/10
Personnel et service
9,0/10
Équipements
9,4/10
Infrastructures et conditions de l’hébergement
9,0/10
Écoresponsabilité
Avis
18 mai 2023
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2023
Réponse de Carolanne Savage ~General Manager le 18 mai 2023
Dominique, Wow! Thank you for your 10-star review. We appreciate your business and feedback. Come back and see us again soon! Sincerely,
8/10 Bien
fabrice
Voyage en couple
18 juil. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
fabrice
Séjour de 1 nuit en juillet 2022
Réponse de Manager le 5 août 2022
Thanks for staying with us!
10/10 Excellent
Christiane
22 nov. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Christiane
Séjour de 1 nuit en novembre 2021
Réponse de Marsha le 22 nov. 2021
Thank you for posting a review. We are so glad you enjoyed your stay and appreciate your feedback. We look forward to welcoming you back again soon.
4/10 Médiocre
Carlos
Voyage en famille, Voyage avec des animaux de compagnie
25 mai 2024
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Carlos
Séjour de 1 nuit en mai 2024
2/10 Horrible
Rene
25 mai 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rene
Séjour de 4 nuits en mai 2024
10/10 Excellent
kiara
Voyage en famille avec de jeunes enfants
25 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
kiara
Séjour de 1 nuit en mai 2024
10/10 Excellent
Amie
Voyage en famille
24 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amie
Séjour de 1 nuit en mai 2024
10/10 Excellent
Amy
Voyage en famille
24 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amy
Séjour de 2 nuits en mai 2024
10/10 Excellent
Demetrice
Voyage en couple
24 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Demetrice
Séjour de 2 nuits en mai 2024
10/10 Excellent
WON HEE
24 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
WON HEE
Séjour de 2 nuits en mai 2024
6/10 Satisfaisant
Stacey
Voyage en famille, Voyage d’affaires, Voyage en couple
23 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Stacey
Séjour de 2 nuits en mai 2024
6/10 Satisfaisant
Renato
Voyage en famille
23 mai 2024
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Renato
Séjour de 2 nuits en mai 2024
8/10 Bien
DORREL
23 mai 2024
Les points forts : Propreté et personnel et service
DORREL
Séjour de 1 nuit en mai 2024
10/10 Excellent
Jennifer
20 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jennifer
Séjour de 1 nuit en mai 2024
10/10 Excellent
eddie
20 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
eddie
Séjour de 1 nuit en mai 2024
Réponse de Carolanne Savage- General Manager le 21 mai 2024
Eddie, Thanks for your 5-star review. We appreciate you and your business. We hope to see you again soon!
2/10 Horrible
Marilyn
Voyage en famille
19 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service et équipements
Marilyn
Séjour de 2 nuits en mai 2024
Réponse de Carolanne Savage- General Manager le 21 mai 2024
Marilyn, Thanks for your recent review. I am sorry to hear you experienced issues during your stay. I will be speaking with our department heads to ensure your concerns are addressed properly. Thanks again for your business, we look forward to seeing you again soon!
2/10 Horrible
William
Voyage d’affaires
15 mai 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
William
Séjour de 1 nuit en mai 2024
Réponse de Carolanne Savage- General Manager le 21 mai 2024
William,Thanks for your recent review. Upon researching your reservation, it appears you booked a non-refundable reservation. I would recommend reviewing the cancellation policies prior to making any reservations in the future. We hope you will give us another opportunity. Once again, thanks for your recent review.
6/10 Satisfaisant
Arthur, Tallahassee
14 mai 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Arthur
Séjour de 2 nuits en mai 2024
Réponse de Carolanne Savage- General Manager le 21 mai 2024
Arthur, Thanks for your recent review. We value your feedback and appreciate your business. I am sorry to hear you had some issues during your stay and will be speaking with our housekeeping team so we can address your concerns. Once again, thank you for your feedback and business. We hope you will give us another opportunity in the not-too-distant future.
2/10 Horrible
Kierra
13 mai 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Kierra
Séjour de 1 nuit en mai 2024
Réponse de Carolanne Savage- General Manager le 21 mai 2024
Kierra, So sorry to hear you had issues during your stay. We would love to get additional details so we can correct these issues as soon as possible.
4/10 Médiocre
Jop
Voyage en famille avec de jeunes enfants
12 mai 2024
Jop
Séjour de 2 nuits en mai 2024
Réponse de Carolanne Savage- General Manager le 14 mai 2024
Jop, Thanks for your recent review. After the tornados we had to place multiple rooms out of order since their AC units could not be cooled by our generators. I am sorry that this inconvenienced you and your family. We hope you will give us another opportunity in the not-too-distant future. Thanks again for staying with us. We do appreciate your business and the opportunity to serve you. We look forward to seeing you again soon.
10/10 Excellent
Felexia
Voyage en famille avec de jeunes enfants, Voyage en famille
12 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Felexia
Séjour de 2 nuits en mai 2024
Réponse de Carolanne Savage- General Manager le 14 mai 2024
Felexia, Thanks for your recent review. We appreciate your business and value your feedback. I am so happy to hear you enjoyed your stay with us and cannot wait to share your kind words with the team. We have been working very hard to ensure everyone in-house during the storms were comfortable. Once again, thank you so much for sharing your experience with me. It means a lot to me and the team. We all look forward to welcoming you back soon. Felexia, Thanks for your recent review. We appreciate your business and value your feedback. I am so happy to hear you enjoyed your stay with us and cannot wait to share your kind words with the team. We have been working very hard to ensure everyone in-house during the storms were comfortable. Once again, thank you so much for sharing your experience with me. It means a lot to me and the team. We all look forward to welcoming you back soon.
10/10 Excellent
Laura
Voyage en famille, Voyage en couple
10 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Laura
Séjour de 1 nuit en mai 2024
Réponse de Carolanne Savage- General Manager le 14 mai 2024
Laura, Thank you for your 5-star review. I really appreciate your kind words and look forward to sharing your feedback with the team. It means a lot to us that you acknowledged everyone's hard work to ensure everyone was safe during the unexpected storms. I am happy to hear you and your family were safe and look forward to seeing you again soon!
10/10 Excellent
Tyler
9 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tyler
Séjour de 2 nuits en avril 2024
Réponse de Carolanne Savage- General Manager le 14 mai 2024
Tyler, Thanks for your 5-star review. We are thrilled to hear you had a great time and cannot wait to see you again soon. Until then, take care and have a wonderful summer.
10/10 Excellent
Jeannette
7 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jeannette
Séjour de 2 nuits en avril 2024
Réponse de Carolanne Savage- General Manager le 14 mai 2024
Jeannette,Thanks for your 5-star review. We are so happy to hear you had a great time and cannot wait to see you again soon. Until then, take care and have a wonderful summer.
4/10 Médiocre
Blanca
Voyage en famille
7 mai 2024
Les points faibles : Propreté et personnel et service
Blanca
Séjour de 2 nuits en mai 2024
Réponse de Carolanne Savage- General Manager le 8 mai 2024
Hello Blanca,Thanks for your recent review and feedback. Sorry there was a delay in housekeeping. Our team’s number one priority is providing a clean guest room and sometimes there can be delays on busy days. I reached out to you while you were in-house to speak about this issue but didn’t receive a response to my message. We hope you enjoyed the rest of your visit and hope to see you again soon. Until then, take care and have a great day!
6/10 Satisfaisant
Bernabe
Voyage d’affaires, Voyage en couple
7 mai 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Bernabe
Séjour de 1 nuit en mai 2024
Réponse de Carolanne Savage- General Manager le 8 mai 2024
Bernabe,Thanks for your recent review. We value your business and appreciate your feedback. Sorry to hear you experienced some difficulties at breakfast. Our team works extremely hard to provide breakfast to hundreds of guests during special event weekends. If you and your family experienced a delay, I apologize. We hope you will give us another opportunity in the not too distant future. Until then, take care and have a wonderful summer.
10/10 Excellent
Jennifer
5 mai 2024
Jennifer
Séjour de 2 nuits en mai 2024
Réponse de Carolanne Savage- General Manager le 14 mai 2024
Jennifer, Thanks for your 5-star review. We are thrilled to hear you had a great time and cannot wait to see you again soon. Until then, take care and have a wonderful summer.
4/10 Médiocre
Christopher
Voyage en famille
5 mai 2024
Les points faibles : Personnel et service et équipements
Christopher
Séjour de 2 nuits en avril 2024
Réponse de Carolanne Savage- General Manager le 6 mai 2024
Christopher, Thanks for your recent review. We value your feedback and appreciate your business. I am sorry to hear you had a delay with checking in a few weeks ago. We were in the middle of a housekeeping transition and there were delays that Sunday, so I apologize again. I have addressed your concerns to the front desk, and I can assure you those issues were taken care of by management. I apologize that breakfast was not up to your standards. We rotate our menu daily and try to have fresh and hot foods ready at our designated breakfast hours. It is our hope that you will decide to give us another opportunity in the not-too-distant future. We would love a chance to prove how great of a service we can offer. Until then, take care and have a wonderful summer!
8/10 Bien
Lindsay
Voyage en famille
5 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lindsay
Séjour de 1 nuit en avril 2024
Réponse de Carolanne Savage- General Manager le 6 mai 2024
Lindsay,Thanks for your 4-star review. I am happy to hear you had a pleasant stay and look forward to seeing you again soon! Until then, take care and have a wonderful summer.
10/10 Excellent
Jahaira
Voyage en famille
5 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jahaira
Séjour de 1 nuit en mai 2024
Réponse de Carolanne Savage- General Manager le 6 mai 2024
Jahaira, Yay! We are thrilled to hear you loved your stay, our breakfast selections and our new hotel. We look forward to many more future visits! Until then, take care and have a wonderful day!
10/10 Excellent
Monica
Voyage en famille
4 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Monica
Séjour de 1 nuit en avril 2024
Réponse de Carolanne Savage- General Manager le 6 mai 2024
Monica, Wow! 5 out of 5! We are so happy to hear you loved your stay and look forward to seeing you again soon! Hurry back!
10/10 Excellent
James
Voyage en famille
2 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
James
Séjour de 1 nuit en avril 2024
Réponse de Carolanne Savage ~General Manager le 4 mai 2024
James,Wow! Thank you for your 5-star review. I am happy to hear that you loved our guestrooms, location, and chocolate chip cookies :-) We look forward to seeing you again soon!
10/10 Excellent
Boardman, Beaumont
Voyage en famille avec de jeunes enfants
2 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Boardman
Séjour de 1 nuit en avril 2024
Réponse de Carolanne Savage ~General Manager le 4 mai 2024
Boardman, Thank you for your 5-star review. We are so thrilled to hear you enjoyed your stay with us and look forward to seeing you again soon!
10/10 Excellent
Phillip, Covington
Voyage en couple
29 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Phillip
Séjour de 1 nuit en avril 2024
Réponse de Carolanne Savage- General Manager le 1 mai 2024
Phillip, Thanks for your 5-star review. We are so happy to hear you loved your stay and look forward to seeing you again soon.
6/10 Satisfaisant
Regina
Voyage en famille
27 avr. 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Regina
Séjour de 1 nuit en avril 2024
Réponse de Carolanne Savage- General Manager le 1 mai 2024
Regina, Thanks for your recent review. We value your business and appreciate your feedback. I will share your concerns with our housekeeping team and we all look forward to seeing you again soon.
10/10 Excellent
Ibis
Voyage en famille
26 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ibis
Séjour de 2 nuits en avril 2024
Réponse de Carolanne Savage- General Manager le 26 avr. 2024
Ibis,Wow! Thanks for your 5-star review. So happy to hear you loved our comfy rooms and breakfast. I look forward to sharing your kind words with the team! We all look forward to seeing you again soon!
10/10 Excellent
Steve
23 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Steve
Séjour de 1 nuit en avril 2024
Réponse de Carolanne Savage- General Manager le 26 avr. 2024
Steve,Thanks for your 5-star review! We appreciate your business and look forward to seeing you again soon!
10/10 Excellent
Amanda
Voyage en famille
21 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amanda
Séjour de 1 nuit en avril 2024
Réponse de Carolanne Savage- General Manager le 24 avr. 2024
Amanda,Thanks for your 5-star review! The team and I appreciate your feedback and support. Looking forward to seeing you soon!
10/10 Excellent
Tiffany
21 avr. 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Tiffany
Séjour de 3 nuits en mars 2024
Réponse de Carolanne Savage- General Manager le 24 avr. 2024
Tiffany,Wow! Thanks for your 5-star review. I look forward to sharing your feedback with the team and seeing you again soon!
10/10 Excellent
Carina
20 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Carina
Séjour de 2 nuits en avril 2024
Réponse de Carolanne Savage- General Manager le 24 avr. 2024
Carina,Wow! 5 out of 5 stars! Thank you so much. We value you and your business. We all look forward to welcoming you back soon!
10/10 Excellent
Tammy
17 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tammy
Séjour de 1 nuit en mars 2024
Réponse de Carolanne Savage- General Manager le 20 avr. 2024
Tammy,Thanks for your 5-star review. We appreciate your business and look forward to seeing you again soon.
10/10 Excellent
Anthony
16 avr. 2024
Les points forts : Équipements
Anthony
Séjour de 2 nuits en avril 2024
Réponse de Carolanne Savage- General Manager le 20 avr. 2024
Anthony,Thanks for your 5-star review. I am happy to hear you found everything to be as advertised and look forward to welcoming you back soon!
10/10 Excellent
MARIA
Voyage en famille
16 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
MARIA
Séjour de 1 nuit en avril 2024
Réponse de Carolanne Savage- General Manager le 20 avr. 2024
Maria,Thank you for your excellent review. I look forward to sharing your insights with the team and celebrating your recent experience. We all look forward to seeing you again soon.
10/10 Excellent
Amy
Voyage en famille
14 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amy
Séjour de 2 nuits en avril 2024
Réponse de Carolanne Savage- General Manager le 20 avr. 2024
Amy,Thanks for your 5-star review. I look forward to sharing your feedback with the team and welcoming you back soon!
8/10 Bien
Anildat
Voyage d’affaires
10 avr. 2024
Les points forts : Personnel et service
Les points faibles : Propreté
Anildat
Séjour de 1 nuit en avril 2024
Réponse de Carolanne Savage- General Manager le 12 avr. 2024
Anildat, Thank you for your recent review. I am sorry to hear you experienced issues while staying with us. I will address your concerns with our housekeeping team. We hope you will give us another opportunity in the future.
10/10 Excellent
Bruce, Fort Wayne
Voyage en famille
10 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bruce
Séjour de 1 nuit en avril 2024
Réponse de Carolanne Savage- General Manager le 12 avr. 2024
Bruce,Thanks for your recent review. We are happy to hear you enjoyed your stay and look forward to seeing you again soon!
10/10 Excellent
George, Fort Lauderdale
8 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
George
Séjour de 2 nuits en avril 2024
Réponse de Carolanne Savage- General Manager le 9 avr. 2024
George, Wow! Thank you for your 5-star review. We are thrilled to hear you found our hotel to be a great place to stay and look forward to welcoming you back soon.
6/10 Satisfaisant
Michael
8 avr. 2024
Les points forts : Personnel et service
Michael
Séjour de 1 nuit en avril 2024
Réponse de Carolanne Savage- General Manager le 9 avr. 2024
Michael, I am so sorry to hear you experienced issues while staying at our hotel. I will be speaking with our culinary team and addressing your concerns with the team. It is our hope you will give us another opportunity in the future.
8/10 Bien
Anita
Voyage en famille
7 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Anita
Séjour de 3 nuits en avril 2024
Réponse de Carolanne Savage- General Manager le 9 avr. 2024
Anita, Thank you for your recent review. We value your feedback and appreciate your business. Sorry to hear there was issues with your toilet paper holder, I will create a work order and alert our engineering team. We hope you will give us another opportunity in the not-too-distant future. Until then, take care.
10/10 Excellent
Beniaah, Middleburg
7 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beniaah
Séjour de 2 nuits en avril 2024
Réponse de Carolanne Savage- General Manager le 9 avr. 2024
Beniaah, Thank you for your 5-star review. I am so happy to hear the entire team including the puppy, enjoyed your stay. We look forward to welcoming you all back in the not-too-distant future.