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Avis sur Mansfield Castle Hotel

3.5 out of 5
Mansfield Castle Hotel
Scotsburn Road, Tain, Scotland

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 14 avis sur 33." "
Note des voyageurs de 8 (Bien), d’après 10 avis sur 33." "
Note des voyageurs de 6 (Satisfaisant), d’après 4 avis sur 33." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 33." "
Note des voyageurs de 2 (Horrible), d’après 4 avis sur 33." "

8,2/10

Propreté

8,4/10

Personnel et service

7,4/10

Équipements

7,4/10

Infrastructures et conditions de l’hébergement

6,8/10

Écoresponsabilité

Avis

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Un joli château devant et une petite maison basse et sombre derrière où vous prendrez garde à ne pas être logé. Le confort des cahmbres est au rendez vous mais le château est un attrape nigaud pour le voyageur ordinaire de chez Expedia..
Séjour de 1 nuit en août 2019

6/10 Satisfaisant

BART

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
This would actually be a review of the Morangie Hotel in Tain. We were informed just a few weeks before our trip that they have repairs that needed to be done in the Mansfield hotel and that they transferred us to another hotel without an offer of a refund. The Morangie Hotel was a nice looking manor and had lovely stag head and Jacobite sword memerobilia. However shrouded in tacky halloween decorations and buckets laid about to catch leaks around the hotel. It wasn’t the stay we were expecting.
Séjour de 1 nuit en octobre 2023

2/10 Horrible

CYNDIE

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Poor experience: Transferred us to an old house
Despite being asked for a refund, they still transferred us to the "Morangie Hotel Tain" which is nothing more than an old house. That "hotel" had such a strong smell of carpet clue or some other cleaning chemicals that it triggered an asthma attack and we needed to leave urgently. We were unable to stay at that hotel and had to travel all the way to Dornoch at 11:00pm in order to stay at another hotel so we had to pay for another hotel. We need a refund for our stay and until we receive one, this review will remain here and other sites. I wish the castle had handled the situation better, but they did not.
Séjour de 2 nuits en septembre 2023

6/10 Satisfaisant

Gary

Les points forts : Propreté et personnel et service
Les points faibles : Confort de la chambre
Lovely hotel and staff
Lovely big hotel , staff were amazing , food amazing . Had a very creaky bed every time i moved in it the noise was crazy 😄 . Could dowith a little up dating , lamps and fridges , but none the less it was an old hotel , so authentic . A little expensive for what we got to be honest , but would i go back , most definitely 😊.
Séjour de 2 nuits en juillet 2023

10/10 Excellent

Vicki

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Morangie Hotel great place!
We were at the Morangie Hotel not the Mansfield Castle due to plumbing issues.
Séjour de 2 nuits en juin 2023

8/10 Bien

Ryan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It’s a castle. It’s pretty cool. Place is old which is expected. Wifi could be better.
Séjour de 1 nuit en août 2022

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2022

2/10 Horrible

Joan

Voyage en famille
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
It was closed…. Thanks for informing us Expedia… NOT
Séjour de 1 nuit en octobre 2021

2/10 Horrible

Jonn

Voyage d’affaires
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The hotel was very run down. Toilet bowl was loose, bedside light and shaving mirror light not working. Breakfast was excellent. Very poor service, no staff. No evening meal available. Dreadful hotel.
Séjour de 1 nuit en août 2021

10/10 Excellent

Neil

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent - pity it was just for one night.
Very nice hotel in a quiet location with car parking outside in the grounds. Clean and good sized room with a large en-site. Breakfast was good. I would definitely stay here again.
Séjour de 1 nuit en août 2021

8/10 Bien

Christopher

Les points forts : Propreté, personnel et service, confort de la chambre
Pleasant
A little dated maybe but staff were very pleasant and accommodating and room was comfortable.
Séjour de 1 nuit en août 2021

10/10 Excellent

Stephen

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very nice hotel .. full of Scottish tradition. Excellent service. Great Scottish breakfast.
Séjour de 1 nuit en août 2021

10/10 Excellent

Voyageur vérifié

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Great wee hotel
Séjour de 1 nuit en juillet 2021

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room was excellant with huge jet bath and huge bed. Loved the 'original castle' feel of the place with its tartan carpets and wooden features - very quiet and good food if a little expensive for what it was.
Séjour de 1 nuit en juillet 2021

8/10 Bien

Carl

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mansfield Castle Hotel
Had a very good trip and the hotel was very friendly and welcoming. Finding the rooom was a challenge intially but was very comfortable and quiet.The food was excellent and the bar staff very entertaining. Would recomend it as a good base for the area and look forward to returniung later in the year
Séjour de 1 nuit en juin 2021
Réponse de jas le 26 juin 2021
Thank Carl,much appreciated during these challenging times.

10/10 Excellent

Anita

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2021
Réponse de jas le 17 juin 2021
Thanks Anita, especially at this very difficult time. Your comments are much appreciated.

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Friendly staff, disappointed with overall feel
Clean and friendly customer service. Unfortunately, the place was not as expected and for us, it felt incredibly dated and old fashioned, and whilst we understand the looks that is trying to be achieved, it just came across as tired and dated. The customer service was great and the staff were very friendly but just not the type of place we were expecting. The bed, equally, was very uncomfortable and we ended up booking another place for the night.
Séjour de 1 nuit en juin 2021
Réponse de .. le 10 juin 2021
Thanks for the comments.We appreciate all feedback. Not sure which bed as you have remained anonymous. The Castle was built in 1870-80 and we are trying to keep the castle feel with more modern updates etc. We of course have the garden wing which is attached to the older building by an internal stairway.These rooms have power showers and are large in size.Most are zip and link beds which these days are more practical but do give a king size feel. The main wing where most of the superior rooms are located is more individual.in bed style.

8/10 Bien

Richard

Les points forts : Personnel et service et confort de la chambre
Decent enough stay, hotel a bit tired in places,
Séjour de 1 nuit en septembre 2020

10/10 Excellent

Sarah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2020

8/10 Bien

Stephen

Les points forts : Propreté, personnel et service, confort de la chambre
ld and full of character
Very nice setting and the staff were very efficient and friendly. The room was a bit on the tired side but clean. The food was good with a good choice.
Séjour de 1 nuit en septembre 2020

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely hotel in a castle in Tain. Staff were excellent, friendly and helpful. Relaxed meal in the hotel crab shack was very good.
Séjour de 1 nuit en novembre 2019

8/10 Bien

Corinne

Les points forts : Personnel et service et confort de la chambre
Séjour de 3 nuits en août 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté et personnel et service
Struttura incantevole servizi nn in linea con la bellezza della struttura ma comunque il mio giudizio è positivo..
Séjour de 1 nuit en juillet 2019

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A unique hotel with wonderfully friendly staff. Comfortable restaurant with great food and atmosphere. I loved the unique decor throughout the hotel.
Séjour de 2 nuits en juillet 2019

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We had dinner while staying at Mansfield Castle Hotel. Very attentive staff both in the bar and in the ‘crab shack’ dining area. The food was excellent and the wine list sufficient with sensible pricing. Would definitely recommend this hotel.
Séjour de 1 nuit en juillet 2019

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gorgeous property and a lovely room. Good food in the Crab Shack downstairs. Great area to wander about.
Séjour de 2 nuits en mai 2019
Réponse de LG le 8 juin 2019
Glad you've enjoyed your stay with us! It's been nice having you.

8/10 Bien

Stephen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
No heating in the bedroom and food expensive.
Séjour de 1 nuit en janvier 2019

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Visit
Staff was friendly, room was great, and food was wonderful.
Séjour de 2 nuits en août 2018

10/10 Excellent

Gunilla, Sverige

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very nice hotel!
Very nice hotel. Very Good dinner and a wonderful breakfirst!
Séjour de 1 nuit en juillet 2018
Réponse de jas le 2 août 2018
Thanks Gunilla, Much Appreciated.

6/10 Satisfaisant

Bobby, USA

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
A pretty building in a nice location and a very comfortable bed but that's about it, not worth the money, food was uninspired, staff just going through the motions, not an authentic Scottish experience, i would look elsewhere next time,
Séjour de 1 nuit en juillet 2018
Réponse de jas le 2 août 2018
Bobby Iam a bit surprised. We just had another expedia customer advising they had a wonderful dinner and breakfast. Our Crab Shack menu is aimed at Fresh Fish daily, with Skye Oysters,Crab Cakes made with hand picked white crab meat. Highland Beef and Venison from our local butcher,Garry Grant in Golspie. Staff are mainly local and I can assure you would have been willing to meet your every request. Anyway thanks for the input we welcome all comments positive or negative.

10/10 Excellent

Ryan, Edmonton, Alberta

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The castle is renovated nicely, the room was very nice, great amenities, great breakfast. Could not have asked for anything more!
Réponse de jas le 6 mai 2018
Thank you Ryan much appreciated

10/10 Excellent

Benjamin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Schlafen in einem schottischen Schloß
Wann schläft man schon in einem schottischen Schloss? Wir haben hier eine sehr schöne Übernachtung gehabt. Das Hotelrestaurant ist preislich gehoben und lecker. Das Zimmer sehr ordentlich und nett eingerichtet.
Réponse de jas le 6 mai 2018
Thank you Benjamin much appreciated

8/10 Bien

Gimo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre