Châteaux à Taif

« Good »

« Please next time make sure we have enough shower jels not bottles of shower jell, everything was fine except that »

« This hotel has seen better days but the female receptionist made it sadly a hotel we will want to forget. Her attitude which was arrogant and obtuse was only matched by her overall lack of competence and her totally unprofessional approach. Her poor command of English could not be used as an excuse as even in Arabic she was poor. Aside from nearly depriving us of our right to breakfast, she also asked to see my passport 3 times. She asked for a credit card to take a deposit of SAR 300 but to be...

« N »

« Really nice place to stay in Taif. My family and I had a really great time. The rooms are beautiful, the breakfast is ok, you don't have much choice but it's worth it just for the fresh waffles. The garden in the back is really nice, there is a pool, kids park, traditionals tents, we've enjoyed it a lot. Honestly good price / quality. »

« The staff are very unprofessional. I booked through Expedia. Booking was confirmed. The location they have listed on Expedia is not accurate. I had to get out of my car and ask around till I arrived. While lost, I tried to call the phone number they have listed on my reservation, the phone was off. After I arrived, they seemed that they had no clue about my reservation. Room was not cleaned yet, although I arrived at 5 pm. They had me wait till they cleaned it up. We walked into the room and the...