Avis sur Quest Hotel Tagaytay
Quest Hotel Tagaytay
Fora Rotunda Tagaytay, Emilio Aguinaldo, Hi-way, Silang Crossing East, Tagaytay, Cavite
Avis
8,6
Excellent
8,6/10
Propreté
8,8/10
Personnel et service
8,2/10
Équipements
8,6/10
Infrastructures et conditions de l’hébergement
8,2/10
Écoresponsabilité
Avis
24 mai 2024
Les points forts : Propreté
Séjour de 2 nuits en mai 2024
Réponse de Maffy le 27 mai 2024
Dear Maraquel, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Maffy Escueta
6/10 Satisfaisant
Kia Wee
Voyage en couple
19 mai 2024
Les points forts : Propreté et personnel et service
Kia Wee
Séjour de 1 nuit en mai 2024
Réponse de Maffy le 27 mai 2024
Dear Kia Wee, Thank you for your feedback. We are delighted to hear that your overall experience was good. Your satisfaction is our top priority. We hope to welcome you for a more enjoyable stay soon! Sincerely, Maffy Escueta Front Office Manager
10/10 Excellent
April
Voyage en famille avec de jeunes enfants, Voyage en famille
13 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
April
Séjour de 1 nuit en mai 2024
Réponse de Maffy Escueta le 27 mai 2024
Dear April, We are delighted to hear that you had a comfortable vacation with us. Our team at Quest Hotel Tagaytay aims to provide excellent service to all our guests. We appreciate your kind words about Ces and will ensure your feedback reaches the team. Sincerely, Maffy Escueta Front Office Manager
10/10 Excellent
Richard
29 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Richard
Séjour de 3 nuits en avril 2024
Réponse de Maffy Escueta le 2 mai 2024
Dear Richard, We’re glad to hear that you had a great stay with us here at Quest Hotel Tagaytay! Our team is dedicated to making the best experience for our guests and we're so glad that you felt the warm hospitality from our staff. Thanks for choosing us - we hope to see you again soon!Warm Regards, Maffy Escueta Front Office Manager
6/10 Satisfaisant
Gary
Voyage en couple
30 mars 2024
Gary
Séjour de 3 nuits en mars 2024
Réponse de Maffy Escueta le 31 mars 2024
Dear Gary, Thank you for choosing Quest Hotel Tagaytay for your recent stay. We appreciate you taking the time to share your feedback with us and we apologize for any inconvenience you experienced during your stay. Rest assured that your feedback especially with our safety deposit box is duly noted and will be tended to. Again, thank you for sharing your thoughts, and I hope your future visits are more pleasant.Warm Regards, Maffy EscuetaFront Office Manager
10/10 Excellent
Pacito
Voyage en famille
13 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Pacito
Séjour de 2 nuits en mars 2024
Réponse de Maffy Escueta le 20 mars 2024
Dear Pacito,Thank you for highlighting our hotel's convenient location near shopping areas and restaurants. We hope to welcome you back soon.Sincerely,Maffy EscuetaFront Office Manager
10/10 Excellent
Rodolfo
Voyage en famille avec de jeunes enfants
27 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rodolfo
Séjour de 2 nuits en février 2024
Réponse de Maffy Escueta le 28 févr. 2024
Dear Rodolfo, Thank you for the great review of our hotel! It was such a pleasure to have you with us and we are glad that you enjoyed your stay. We are looking forward to welcoming you back hopefully in the not too distant future.Sincerely,Maffy Escueta Front Office Manager
10/10 Excellent
Anthony
Voyage en couple
25 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Anthony
Séjour de 5 nuits en février 2024
Réponse de Maffy Escueta le 28 févr. 2024
Dear Anthony, Thank you for taking the time to share your experience at Quest Hotel Tagaytay. We are delighted to hear that we made your 9th anniversary memorable. We look forward to welcoming you back on your next visit to TagaytayWarm Regards, Maffy Escueta Front Office Manager
10/10 Excellent
Paul
Voyage en couple
20 févr. 2024
Les points forts : Propreté et équipements
Paul
Séjour de 1 nuit en février 2024
Réponse de Maffy Escueta le 22 févr. 2024
Dear Paul, Thank you for sharing your feedback about your recent stay at Quest Hotel Tagaytay. We appreciate your kind words about our staff and their professionalism. We have noted your feedback regarding the curtains in your room and will take it into account for future improvements. We are glad to hear that you had an overall happy stay with us. We hope to welcome you back in the future.Warm Regards, Maffy Escueta Front Office Manager
2/10 Horrible
NOEMI
17 févr. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
NOEMI
Séjour de 2 nuits en février 2024
Réponse de Maffy Escueta le 22 févr. 2024
Dear Noemi, Thank you for taking the time to review our hotel. We appreciate your feedback and apologize for any issues you faced during your stay with us. At Quest Hotel Tagaytay, we strive to provide a comfortable and enjoyable experience for all our guests, and are disappointed that we did not meet your expectations in certain areas. We take pride in delivering excellent customer service and it is our utmost priority to ensure that every guest leaves satisfied with their stay. We sincerely apologize for any inconvenience this may have caused you, and thank you once again for sharing your experience with us. Warm Regards Maffy EscuetaFront Office Manager
10/10 Excellent
Edgardo, Antioch
Voyage en famille
13 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Edgardo
Séjour de 1 nuit en février 2024
Réponse de Maffy Escueta le 13 févr. 2024
Dear Edgardo, Thank you for the cool review of our hotel! We appreciate you highlighting your experiences and we are glad that you enjoyed your stay. Again, thank you and we hope to see you again very soon.Warm Regards, Maffy Escueta Front Office Manager
6/10 Satisfaisant
Joel
Voyage en famille
10 févr. 2024
Les points faibles : Propreté et personnel et service
Joel
Séjour de 2 nuits en février 2024
Réponse de Maffy Escueta le 13 févr. 2024
Dear Joel, Thank you for choosing Quest Hotel Tagaytay for your recent stay. We appreciate you taking the time to share your feedback with us and we apologize for any inconvenience you experienced during. Again, thank you for sharing your thoughts, and I hope your future visits are more pleasant.Warm Regards, Maffy Escueta Front Office Manager
8/10 Bien
Elizabeth, Las Vegas
Voyage en famille, Voyage en groupe
7 févr. 2024
Les points forts : Propreté et personnel et service
Elizabeth
Séjour de 1 nuit en février 2024
Réponse de Maffy Escueta le 13 févr. 2024
Dear Elizabeth, Thank you for taking the time to share your review. We appreciate your kind words about our great location in the heart of Tagaytay. Your feedback is very valuable to us. We are looking forward to welcoming you back hopefully in the not too distant futureWarm Regards, Maffy Escueta Front Office Manager
10/10 Excellent
Brian
Voyage en couple
6 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Brian
Séjour de 1 nuit en février 2024
Réponse de Maffy Escueta le 13 févr. 2024
Dear Brian, Thank you for the great review of our hotel! It was such a pleasure to have you with us and we are glad that you enjoyed your stay. We are looking forward to welcoming you back hopefully in the not too distant future.Sincerely,Maffy Escueta Front Office Manager
6/10 Satisfaisant
Aireen
Voyage en famille
29 janv. 2024
Aireen
Séjour de 2 nuits en janvier 2024
Réponse de Maffy Escueta le 30 janv. 2024
Dear Aireen, Thank you for taking the time to share your review. We appreciate your kind words about our great location in the heart of Tagaytay. Your feedback is very valuable to us. We are looking forward to welcoming you back hopefully in the not too distant future.Warm Regards, Maffy Escueta Front Office Manager
10/10 Excellent
Ann Marizze
Voyage en groupe
26 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ann Marizze
Séjour de 1 nuit en janvier 2024
Réponse de Maffy Escueta le 28 janv. 2024
Dear Ann Marizze, Thank you for your glowing review of Quest Hotel Tagaytay! We are delighted that you enjoyed your stay at Quest Hotel Tagaytay. We strive to make every stay a pleasant one and it is very gratifying to hear that you are satisfied with our services. We hope you had a wonderful time in Tagaytay and look forward to welcoming you back soon.Warm Regards, Maffy Escueta Front Office Manager
8/10 Bien
Luis M
Voyage en famille
26 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Quick Getaway Bulacan Bros.
Luis M
Séjour de 1 nuit en janvier 2024
Réponse de Maffy Escueta le 28 janv. 2024
Dear Luis M, Thank you for choosing Quest Hotel Tagaytay! We take pride in our convenient location, which allows our guests to have everything they need within reach. We appreciate your feedback regarding the soundproofing, and we will take it into consideration for future improvements. Thank you for your kind words about our hotel and we hope to welcome you back soon.Sincerely,Maffy EscuetaFront Office Manager
10/10 Excellent
Kristine
Voyage en couple
19 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kristine
Séjour de 2 nuits en janvier 2024
Réponse de Maffy Escueta le 28 janv. 2024
Dear Kristine,Thank you for choosing Quest Hotel Tagaytay for your recent stay. We are delighted to hear that you enjoyed your experience with us and that you plan to continue booking with our hotel in the future. Your kind words are greatly appreciated. Again, thank you and we hope to see you again very soon.Sincerely,Maffy EscuetaFront Office Manager
10/10 Excellent
Fernando
16 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fernando
Séjour de 1 nuit en janvier 2024
Réponse de Maffy Escueta le 19 janv. 2024
Dear Fernando, We are delighted that you enjoyed your stay at Quest Hotel Tagaytay. We strive to make every stay a pleasant one and it is very gratifying to hear that you are satisfied with our services. We hope you had a wonderful time in Tagaytay and look forward to welcoming you back soon.Warm Regards, Maffy Escueta Front Office Manager
10/10 Excellent
Marites, Springfield
Voyage en famille
16 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marites
Séjour de 2 nuits en janvier 2024
Réponse de Maffy Escueta le 19 janv. 2024
Dear Marites, Thank you for the cool review of our hotel! We appreciate you highlighting your experiences and we are glad that you enjoyed your stay. Again, thank you and we hope to see you again very soon.Warm Regards, Maffy Escueta Front Office Manager
10/10 Excellent
Reena
Voyage en famille avec de jeunes enfants, Voyage en famille
12 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Reena
Séjour de 2 nuits en janvier 2024
Réponse de Maffy Escueta le 19 janv. 2024
Dear Reena, We are delighted that you enjoyed your stay at Quest Hotel Tagaytay. We strive to make every stay a pleasant one and it is very gratifying to hear that you are satisfied with our services. We hope that your father feels better soon! We hope you had a wonderful time in Tagaytay and look forward to welcoming you back soon.Warm Regards, Maffy Escueta Front Office Manager
10/10 Excellent
Fernando
8 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Staff
Fernando
Séjour de 2 nuits en janvier 2024
Réponse de Maffy Escueta le 19 janv. 2024
Dear Fernando, We are delighted that you enjoyed your stay at Quest Hotel Tagaytay. We strive to make every stay a pleasant one and it is very gratifying to hear that you are satisfied with our services. Rest assured that the points you raised regarding breakfast will be tended to. We hope you had a wonderful time in Tagaytay and look forward to welcoming you back soon.Warm Regards, Maffy Escueta Front Office Manager
10/10 Excellent
Carmencita
Voyage en famille
21 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Carmencita
Séjour de 3 nuits en décembre 2023
Réponse de FOS le 25 déc. 2023
Dear Ms. Carmencita,Thank you for rating us 10/10. We are glad that you had a great stay at Quest Hotel Tagaytay and we are able to meet your expectations. We are looking forward welcoming you back soon.Sincerely,Mark Jayson De ChavezFront Office Supervisor
4/10 Médiocre
Voyageur vérifié
Voyage en groupe
18 déc. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
청소상태가 너무 않좋아요.
Voyageur vérifié
Séjour de 3 nuits en décembre 2023
Réponse de FOS le 18 déc. 2023
Dear Valued Guest.Thank you for recent review. We regret that we did not deliver our usual standard of service. Ourteam here at Quest Hotel is committed to providing high-quality customer service to all of ourguests. We hope to see you again in the near future.Sincerely,Mark Jayson De ChavezFront Office Supervisor
8/10 Bien
youngdal
Voyage en groupe
12 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
youngdal
Séjour de 1 nuit en décembre 2023
Réponse de FOS le 18 déc. 2023
Dear Valued Guest,Thank you for rating our hotel! We are delighted to hear that you had a positive experience with us at Quest Hotel Tagaytay. We hope you’ll visit us again soon. Sincerely,Mark Jayson De ChavezFront Office Supervisor
8/10 Bien
Vesa
11 déc. 2023
Vesa
Séjour de 1 nuit en décembre 2023
Réponse de FOS le 18 déc. 2023
Dear Valued Guest,Thank you for rating our hotel! We are delighted to hear that you had a positive experience with us at Quest Hotel Tagaytay. We hope you’ll visit us again soon. Sincerely,Mark Jayson De ChavezFront Office Supervisor
10/10 Excellent
Shugo
29 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Shugo
Séjour de 1 nuit en novembre 2023
Réponse de Jayz le 1 déc. 2023
Dear Shugo, Thank you so much for your great rating about Quest Hotel. We are glad that you had a cool, comfy, and clean stay with us. We are looking forward welcoming you back here soon!Sincerely,Mark Jayson De ChavezFront Office Supervisor
10/10 Excellent
Petra
27 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Petra
Séjour de 4 nuits en novembre 2023
Réponse de Maffy Escueta le 30 nov. 2023
Dear Petra, Thank you for the great review of our hotel! It was such a pleasure to have you with us and we are glad that you enjoyed your stay. We are looking forward to welcoming you back hopefully in the not too distant future.Sincerely,Maffy Escueta Front Office Manager
10/10 Excellent
Faye
12 nov. 2023
Faye
Séjour de 2 nuits en novembre 2023
Réponse de Maffy Escueta le 9 déc. 2023
Dear Faye, Thank you for the great review of our hotel! It was such a pleasure to have you with us and we are glad that you enjoyed your stay. We are looking forward to welcoming you back hopefully in the not too distant future.Sincerely,Maffy EscuetaFront Office Manager
10/10 Excellent
Daniel
Voyage en couple
5 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Daniel
Séjour de 8 nuits en octobre 2023
Réponse de Jayz le 8 nov. 2023
Dear Daniel,Thank you so much for sharing your great feedback! We are glad that you enjoyed your stay at Quest Hotel Tagaytay. We are looking forward to welcoming you back here.Sincerely,Mark Jayson De ChavezFront Office Supervisor
8/10 Bien
james
28 oct. 2023
Les points forts : Personnel et service
james
Séjour de 3 nuits en octobre 2023
Réponse de Richard le 29 oct. 2023
Dear James,Thank you for taking the time to provide us with feedback about your recent stay. We are delighted to hear that you found our bed comfortable; however, we are truly sorry to learn about the issues you encountered in your room. Your feedback is important to us, and we take it seriously.We understand that the moldy smell and mildew in the shower were not up to your expectations, and we want to assure you that we are actively addressing these concerns to improve the quality of our rooms. We apologize for any inconvenience this may have caused during your stay.Your valuable feedback helps us to continuously enhance our guests' experience, and we hope you will consider giving us another opportunity to provide you with a more pleasant and comfortable stay in the future.Thank you for choosing us, and we appreciate your understanding.Sincerely,Richard ReyesHousekeeping Manager
8/10 Bien
dexter
Voyage en famille avec de jeunes enfants
19 oct. 2023
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
dexter
Séjour de 1 nuit en octobre 2023
Réponse de FOS le 20 oct. 2023
Dear Dexter,Thank you for taking the time to share your feedback with us. I sincerely apologize for the inconvenience you have experienced during your stay. Rest assured that the points you raised will be tended to. Your review will definitely help us improve our services and offerings and allow us to give you a better experience in the future. Again, thank you and we hope to welcome you back soon.Sincerely,Mark Jayson De ChavezFront Office Supervisor
10/10 Excellent
Kent
Voyage en famille, Voyage d’affaires
13 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kent
Séjour de 4 nuits en octobre 2023
Réponse de FOS le 20 oct. 2023
Dear Kent,Thank you for the cool review of our hotel! We appreciate you highlighting your experiences and we are glad that you enjoyed your stay. Again, thank you and we hope to see you again very soon.Sincerely,Mark Jayson De ChavezFront Office Supervisor
10/10 Excellent
Yasuko
Voyage en groupe, Voyage d’affaires
15 sept. 2023
Les points forts : Propreté, personnel et service, équipements
Yasuko
Séjour de 1 nuit en septembre 2023
Réponse de Annie le 27 sept. 2023
Dear Yasuko-san,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Annie TafallaFront Office Associate
10/10 Excellent
Chua Hwee
Voyage en couple
23 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Chua Hwee
Séjour de 3 nuits en juillet 2023
Réponse de Rhey le 24 juil. 2023
Dear Chua Hwee,Thank you for taking time to give us a feedback. We are glad that you enjoyed your stay with us. We hope to see you again soon!Sincerely,Rhey LoricaAssistant Front Office Manager
10/10 Excellent
Kevin
Voyage en couple
9 juil. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kevin
Séjour de 4 nuits en juillet 2023
Réponse de Rhey le 24 juil. 2023
Dear Kevin,Thank you for taking time to give us a feedback. We are glad that you enjoyed your stay with us. We hope to see you again soon!Sincerely,Rhey LoricaAssistant Front Office Manager
4/10 Médiocre
Mauro Jr
Voyage en groupe
28 juin 2023
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
New but old
Mauro Jr
Séjour de 1 nuit en juin 2023
Réponse de Rhey le 30 juin 2023
Dear Mauro Jr,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Rhey LoricaAssistant Front Office Manager
8/10 Bien
Voyageur vérifié
Voyage en famille
20 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hungry but food was a satisfaction.
Voyageur vérifié
Séjour de 2 nuits en juin 2023
Réponse de Rhey le 30 juin 2023
Dear Anonymous ,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Rhey LoricaAssistant Front Office Manager
10/10 Excellent
Maria Avrieli, san angelo
22 mai 2023
Les points forts : Propreté et personnel et service
Maria Avrieli
Réponse de Rhey le 27 mai 2023
Dear Maria Avrieli ,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rhey LoricaAssistant Front Office Manager
10/10 Excellent
JHOANNE
19 avr. 2023
JHOANNE
Séjour de 16 nuits en avril 2023
Réponse de Rhey le 27 mai 2023
Dear JHOANNE,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rhey LoricaAssistant Front Office Manager
8/10 Bien
Beverly
Voyage en groupe, Voyage en couple
23 mars 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beverly
Séjour de 2 nuits en mars 2023
Réponse de Rhey le 29 mars 2023
Dear Beverly,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Rhey LoricaAssistant Front Office Manager
10/10 Excellent
Andrew, Newport
Voyage en couple
16 mars 2023
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Andrew
Séjour de 3 nuits en mars 2023
Réponse de Rhey le 17 mars 2023
Dear Mr. Andrew,Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us. Your concern about restaurant will be discussed with the team. We hope to see you again very soon.Sincerely,Rhey LoricaAssistant Front Office Manager
6/10 Satisfaisant
Remedios
28 févr. 2023
Les points forts : Propreté et personnel et service
Remedios
Séjour de 1 nuit en février 2023
Réponse de Rhey le 3 mars 2023
Dear Remedios,Thank you for taking the time to rate us. We sincerely apologize if your stay was anything less than satisfying. Rest assured that we will tend to the areas that we need to improve on so we can provide a better stay in the future. Again, thank you and we are excited to welcome you back soon. Sincerely, Rhey LoricaAssistant Front Office Manager
10/10 Excellent
EVANGELINE AMBION
26 févr. 2023
EVANGELINE AMBION
Séjour de 4 nuits en février 2023
Réponse de Rhey le 3 mars 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rhey LoricaAssistant Front Office Manager
6/10 Satisfaisant
Alvy Jean
Voyage en couple
17 févr. 2023
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Alvy Jean
Séjour de 1 nuit en février 2023
Réponse de Rhey le 17 févr. 2023
Dear Ms. Aivy,Thank you for the great review of our hotel! We are glad that you enjoyed your stay. Rest assured that your comment will be shared to the team. We hope to see you again very soon.Sincerely,Rhey LoricaAssistant Front Office Manager
8/10 Bien
Jhomar
Voyage en couple
15 févr. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Jhomar
Séjour de 2 nuits en février 2023
Réponse de Rhey le 17 févr. 2023
Dear Mr. Jhomar,Thank you for the great review of our hotel! We are glad that you enjoyed your stay. Rest assured that your comment will be shared to the team. We hope to see you again very soon.Sincerely,Rhey LoricaAssistant Front Office Manager
10/10 Excellent
Pamela
8 févr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pamela
Séjour de 3 nuits en février 2023
Réponse de Rhey le 8 mars 2023
Dear Ms. Vanessa,Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us. Rest assured that your review will be shared to the team as a source of motivation in delivering excellent service. We hope to see you again very soon.Sincerely,Rhey LoricaAssistant Front Office Manager
8/10 Bien
RIEKO
6 févr. 2023
RIEKO
Séjour de 1 nuit en février 2023
Réponse de Rhey le 8 mars 2023
Dear Ms. Reiko,Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us. Rest assured that your review will be shared to the team as a source of motivation in delivering excellent service. We hope to see you again very soon.Sincerely,Rhey LoricaAssistant Front Office Manager
6/10 Satisfaisant
Michelle
Voyage en famille
31 janv. 2023
Les points forts : Personnel et service
Michelle
Séjour de 1 nuit en janvier 2023
Réponse de Rhey le 12 févr. 2023
Dear Ms. Michelle,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Rhey LoricaAssistant Front Office Manager
10/10 Excellent
Consuelo
28 déc. 2022
Consuelo
Séjour de 2 nuits en décembre 2022
Réponse de Rhey le 30 déc. 2022
Dear Consuelo,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Rhey LoricaFront Office Supervisor