Hall

Avis sur Best Western Plus Tacoma Hotel

2.5 out of 5
Best Western Plus Tacoma Hotel
8045 S HOSMER ST, Tacoma, WA

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 368 avis sur 517." "
Note des voyageurs de 8 (Bien), d’après 85 avis sur 517." "
Note des voyageurs de 6 (Satisfaisant), d’après 29 avis sur 517." "
Note des voyageurs de 4 (Médiocre), d’après 9 avis sur 517." "
Note des voyageurs de 2 (Horrible), d’après 26 avis sur 517." "

9,4/10

Propreté

9,2/10

Personnel et service

9,2/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

Gregory

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

10/10 Excellent

Liu

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
excellento
Séjour de 1 nuit en mai 2024

8/10 Bien

Wagner

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

10/10 Excellent

Jessica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice staff, super clean room, great breakfast.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Kawika

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 10 nuits en mai 2024

10/10 Excellent

ANUSHKA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was cool for a 1 night stay
Séjour de 1 nuit en mai 2024

10/10 Excellent

Brenda

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel staff is friendly and helpful. Hotel is clean and breakfast each morning was good. The hotel parking lot is well light.
Séjour de 2 nuits en mai 2024

8/10 Bien

Chuen Yick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

10/10 Excellent

william

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Very nice stay Gym and pool a plus. Parking a little tight
Séjour de 2 nuits en mai 2024

10/10 Excellent

Isabell

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Close to everything. Like groceries, fast foods, coffee places, etc.
Séjour de 14 nuits en mai 2024

10/10 Excellent

Fernando

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
-
Séjour de 1 nuit en mai 2024

10/10 Excellent

alfred

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
nice and quiet
Séjour de 2 nuits en mai 2024

10/10 Excellent

Eusebio

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very clean
Séjour de 1 nuit en mai 2024

10/10 Excellent

Camille

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close to several food options. The breakfast was good. The staff is great and the facility is clean.
Séjour de 3 nuits en mai 2024

10/10 Excellent

ruoying

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
this hotel is very good, clean and close to highway. the breakfast was good as well. the only complain is that I want to get tea bags for the day, but I was told they are gone and never filled in for 2 days. it is disappointed that the hotel has coffee and tea station, which is very nice, but lack of supplies , which is so sad.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Melinda

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
There are several similar hotels in this area, but this one is a little step above. Little things like the microwave and refrigerator in the room, the nice breakfast and just slightly nicer looking. I opted for the king size bed and we got a fourth floor which was handy
Séjour de 1 nuit en mai 2024

10/10 Excellent

James G

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great hotel in sketchy area.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Marguerite

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was so clean and the lady at front desk was very kind and professional! Great stay in Tacoma
Séjour de 1 nuit en avril 2024

10/10 Excellent

Wan

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Ev charging stations
Séjour de 2 nuits en avril 2024

8/10 Bien

Tina

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I liked how clean and bright the room was. The beds were extremely comfortable. I didn't like that I booked the room on Expedia and was unaware there was going to be a $100 deposit held on a credit card and didn't accept cash or my debit card which was inconvenient at the time because I was in a hurry to check in so my daughter and her friend could get to a concert. But the staff was extremely nice and my stay was pleasant.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Erica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

10/10 Excellent

Melissa

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A lovely hotel that we would choose to stay in again. The ADA room was very spacious, and we were super impressed with the accessibility of the bathroom and shower (though we didn’t use the shower). The staff was incredibly friendly, helpful, polite, and treated us very well. We definitely will keep you on our list of hotels to return to! One suggestion: have a second option of hand soap in the bathroom, one that is skin sensitive. I was allergic to an ingredient in the one provided. No, I did not ask if you had another kind available as we were only there for one night and I still lived even without soap for the night- I wasn’t going to fuss about it. Thanks for a great stay!!!
Séjour de 1 nuit en avril 2024

10/10 Excellent

Laurie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel was PERFECT for our stay. The staff was very friendly, grounds were clean, room was comfortable and very nice. Complimentarily breakfast was exceptional. Highly recommend.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Anne, Neilburg

Séjour de 1 nuit en avril 2024

10/10 Excellent

DZEMILA

Séjour de 1 nuit en avril 2024

10/10 Excellent

Eden

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

10/10 Excellent

James G

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fantastic hotel in bad area.
Séjour de 3 nuits en avril 2024

10/10 Excellent

Michelle, Saint Landry

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close to a lot of things
Séjour de 6 nuits en avril 2024

6/10 Satisfaisant

Marcelina

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Lady working the front desk was very rude from the moment we checked in. Later I took my children down to the pool for a swim there were no towels so we went and kindly asked for them and she told us she would be down to restock them at which she never did. Nearly an hour later we had to go down to the front desk sopping wet and ask for towels. I'm sure they were not Happy by this because now not only was there lobby floors all wet so was the entire hall that we had to walk down to get to the lobby. We were cold, the pool water was cold. Our view was of Hustlers Hollywood (try explaining that one to your children). I guess I'll have to do better research next time on surrounding stores. They do not have enough parking to accommodate their guest. If you have to leave at night for any reason plan on parking across the way at Goodwill. At least they have security on duty 😬. The morning of check out (which is 11), housekeeping knocked on our by 10am to see if we were out. Despite some of the negatives thankfully the rooms did appear very clean, nice lobby, and Continental breakfast was good.
Séjour de 1 nuit en avril 2024

10/10 Excellent

andy

Very nice people working there!
Séjour de 2 nuits en avril 2024

8/10 Bien

Chris

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Well lit parking with guard,great breakfast, great employees.
Séjour de 1 nuit en avril 2024

2/10 Horrible

Brenda

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Be careful when putting a hold on your debit card upon checking in to this hotel. They said to me at first, 'It will take a couple of business days for it to be back on your card.' 'It's in your bank's hands now, not ours.' I spoke with my bank. It still shows a charge! I gave it more time. Still nothing! After 30 days, I tried asking for the manager, but they were not available. Emily rudely took my information and said she could have the manager call me back. I never received a call or anything. They basically kept $100 from me. Also, their security guard is very rude and careless. Try asking him a question, he rudely will barely respond. JUST BE CAREFUL HERE.

10/10 Excellent

Norman, Port Coquitlam

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property is well maintained. People are nice.
Séjour de 2 nuits en mars 2024

10/10 Excellent

Ryan

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Awesome staff who were pleasant and professional. Neighborhood was a bit rough with lots of homeless people. However the premises was safe and clean
Séjour de 1 nuit en mars 2024

8/10 Bien

Ryan

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I had really no problem with the establishment other than the fact that i had to awkwardly walk past the front duty desk to go in and out of the building. Id stay again probably.
Séjour de 1 nuit en mars 2024

10/10 Excellent

Donica

Voyage en famille avec de jeunes enfants
Good staff! Excellent service and very clean hotel.
Séjour de 2 nuits en mars 2024

10/10 Excellent

James Gerard

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fantastic hotel and even better staff. Very sketchy area which is not the hotel's fault.
Séjour de 2 nuits en mars 2024

8/10 Bien

DENNICE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024

6/10 Satisfaisant

Maria

Voyage en famille
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Pros: Rooms smell good and look clean upon arrival. Breakfast was ok, nothing special, no cut fruit or vegetables. Cons: The reason for 3 stars is a pool story. We got to the pool with kids at 2pm, pool was empty, another parent showed up with little kid. Kids got into water with one of the dads, 3 minutes into swimming, father discovered human feces inside the pool (by stepping into it). Everyone got out immediately, kids were upset. We went to the front desk to inform the hotel representative about the pool. After our kids took showers we took them to playground. When we got back to the hotel, pool was open!!! With people swimming in it. We were gone maybe for an hour. Just to give you an example, 2 years ago when we stayed in the hotel some kid has puked in the pool area. Pool was closed for 24 hours! For chlorine shock treatment and full filtration cycle. Make your own judgement whether or not this pool was cleaned properly. Bottom line, if you need to spend a night somewhere, this hotel is ok; if you want to enjoy your stay – pick some other place.
Séjour de 2 nuits en mars 2024
Réponse de Hotel Management le 19 mars 2024
Thank you for your review and for highlighting our clean and welcoming rooms. We deeply apologize for the inconvenience you experienced with our pool. Following your report, we promptly closed the pool for cleaning and ensured the chemical levels met CDC guidelines, which state that all parasites or germs are eliminated within 45 minutes under correct conditions. We take such incidents seriously and strive to resolve them as quickly as possible to ensure the safety and satisfaction of all our guests.Regarding breakfast, we adhere to standard guidelines by serving whole fruits to minimize waste and ensure freshness. While vegetables might not be a common breakfast item in many hotels, we appreciate your feedback and are always looking for ways to improve our offerings based on guest preferences.We understand the incident at the pool may have affected your stay, and we're committed to ensuring such situations are handled with the highest level of care and urgency. We value your feedback and hope to have the opportunity to provide you with a more enjoyable experience in the future.

8/10 Bien

James

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Homeless in the area across the street
Séjour de 2 nuits en mars 2024

8/10 Bien

Melissa

Everything was great except there was a pube on the bathroom counter which grossed us out
Séjour de 1 nuit en mars 2024

10/10 Excellent

Michele

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024

8/10 Bien

Brylee

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel was a good option for a local concert. Not a far Uber drive to the Tacoma Dome and close to a lot of food options. The included breakfast was great, one of the better hotel breakfasts I have had! Only problem we had was the shower was cold and minimal water pressure & the shower door wouldn’t stay shut.
Séjour de 1 nuit en mars 2024

10/10 Excellent

Maciel

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
good hospitality
Séjour de 1 nuit en février 2024

10/10 Excellent

Erin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Area is scary, no parking but actual hotel, property and room are excellent
Séjour de 1 nuit en mars 2024

10/10 Excellent

Kathren, REDMOND

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Modern hotel. Friendly and welcoming staff. Close to freeway. Close to shopping and restaurants.
Séjour de 1 nuit en mars 2024

10/10 Excellent

Kathleen

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Clean and welcoming
Séjour de 1 nuit en mars 2024

2/10 Horrible

Jaeung

Séjour de 1 nuit en mars 2024

10/10 Excellent

Katherine

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love this new property, it even smells clean! Traffic is noisy but that is expected as the hotel is right off the freeway. Easy access, free parking, and there are several restaurants nearby.
Séjour de 1 nuit en mars 2024

8/10 Bien

Jennifer

Voyage en famille
Les points forts : Équipements
Nice hotel in an area that felt very safe. The rooms and breakfast were really nice. The pool was warm. My only issue was that the pool deck was very slippery. Almost everyone, including myself, who was in there with us slipped and fell on the way out. Once the floor is wet it becomes sketchy.
Séjour de 2 nuits en mars 2024