Avis
9,0
Merveilleux
9,2/10
Propreté
9,0/10
Personnel et service
8,4/10
Équipements
9,0/10
Infrastructures et conditions de l’hébergement
8,4/10
Écoresponsabilité
Avis
Voyage en famille
21 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Kosala - Super host le 25 avr. 2024
Hi Nicole,Thank you for your brilliant feedback! We are very delighted to know that your stay with us was a pleasant and enjoyable one. We look forward to welcoming back in the near future.
10/10 Excellent
Nicky
1 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Nicky
Séjour de 2 nuits en mars 2024
Réponse de Kosala Silva le 4 avr. 2024
HI Nicky,We very much appreciate your comments regarding your stay at the Punthill Norwest. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to your next stay with us!
10/10 Excellent
Christine
Voyage en couple
4 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Christine
Séjour de 1 nuit en mars 2024
Réponse de Christina- Punthill Norwest Team le 8 mars 2024
Hi Christine,Thank you for staying with Punthill Norwest. We are pleased to hear that you enjoyed your stay.We appreciate you taking time out to share your review and we look forward to welcoming you back. Kind regards,Punthill Norwest Team.
8/10 Bien
Richard
28 janv. 2024
Les points forts : Propreté
Richard
Séjour de 1 nuit en janvier 2024
Réponse de Christina- Assistant Hotel Mngr, Punthill Norwest le 31 janv. 2024
Hi Richard,Thank you for staying with Punthill Norwest.We look forward to welcoming you back.Kind regards,Punthill Norwest Team.
4/10 Médiocre
Michelle
25 janv. 2024
Les points forts : Confort de la chambre
Michelle
Séjour de 1 nuit en janvier 2024
Réponse de Nick - Super Host, Punthill Norwest Team le 31 janv. 2024
Hi Nick,Thank you for staying with Punthill Norwest.We look forward to welcoming you back.Kind regards,Punthill Norwest Team.
8/10 Bien
Markus
Voyage en famille
21 janv. 2024
Markus
Séjour de 2 nuits en janvier 2024
Réponse de Nick - Super Host, Punthill Norwest Team le 23 janv. 2024
Hi Markus,Thank you for staying with Punthill Norwest.We appreciate you taking time out to review us and we look forward to welcoming you back.
10/10 Excellent
Heath
Voyage en famille
19 janv. 2024
Les points forts : Propreté et confort de la chambre
Nice place to stay
Heath
Séjour de 5 nuits en janvier 2024
Réponse de Nick - Super Host, Punthill Norwest Team le 23 janv. 2024
Hi HeathThank you for staying with Punthill Norwest. We are pleased to hear that you We appreciate you taking time out to survey us and we look forward to welcoming you back.
8/10 Bien
Erin
Voyage en famille
17 janv. 2024
Erin
Séjour de 5 nuits en janvier 2024
Réponse de Nick - Super Host, Punthill Norwest Team le 23 janv. 2024
Hi Erin,Thank you for staying with Punthill Norwest.We appreciate you taking time out to review us and we look forward to welcoming you back.
8/10 Bien
Steve
9 janv. 2024
Steve
Séjour de 4 nuits en décembre 2023
Réponse de Nick, Superhost - Punthill Norwest Team le 16 janv. 2024
Hi Steve,Thank you so much for taking the time out and reviewing us. We truly appreciate it. We are glad to hear that you enjoyed your stay with us. If you do come across any issues in your future bookings please do not hesitate to see one of our friendly staffs at reception.Kind RegardsPunthill Norwest Team
4/10 Médiocre
Jiries
1 janv. 2024
Les points faibles : Propreté et confort de la chambre
Jiries
Séjour de 3 nuits en décembre 2023
Réponse de Nick - Super Host, Punthill Norwest Team le 23 janv. 2024
Hi Jiries,Thank you for staying with Punthill Norwest.We thank you for taking time out to review us and we look forward to hosting you again.
8/10 Bien
Emlyn
27 déc. 2023
Les points forts : Propreté
Emlyn
Séjour de 4 nuits en décembre 2023
Réponse de Nick, Superhost - Punthill Norwest Team le 28 déc. 2023
Hi Emlyn,We appreciate you for taking your time to give us feedback on your stay.We look forwards to welcoming you back.Kind Regards
10/10 Excellent
Robyn
Voyage en famille
22 déc. 2023
Les points forts : Propreté et confort de la chambre
Convenient
Robyn
Séjour de 1 nuit en décembre 2023
Réponse de Nick, Superhost - Punthill Norwest Team le 28 déc. 2023
Hi Robyn,We appreciate your feedback.We look forwards to welcoming you back.Kind Regards
8/10 Bien
Mark
19 déc. 2023
Mark
Séjour de 3 nuits en décembre 2023
Réponse de Nick, Superhost - Punthill Norwest Team le 21 déc. 2023
Hi Mark,Thank you for staying with Punthill Norwest.We hope you had a lovely stay and we look forward to welcoming you back.Kind Regards
8/10 Bien
Dale
Voyage en famille
5 déc. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Dale
Séjour de 1 nuit en décembre 2023
Réponse de Nick, Superhost - Punthill Norwest Team le 12 déc. 2023
Hi Dale,Thank you for staying with Punthill Norwest, we appreciate you taking time out to review us.We look forward to welcoming you back.Kind Regards
10/10 Excellent
GREG
Voyage en couple
20 nov. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
GREG
Séjour de 1 nuit en novembre 2023
Réponse de Nick - Super Host, Punthill Norwest Team le 24 nov. 2023
Hi Nick,Thank you for staying with Punthill Norwest. We are pleased to hear that you enjoyed our rooms.We look forward to welcoming you back.Kind regards,Punthill Norwest Team
10/10 Excellent
Rhonda
Voyage en couple
29 oct. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Rhonda
Séjour de 2 nuits en octobre 2023
Réponse de Nick, Superhost - Punthill Norwest Team le 30 oct. 2023
Hi Rhonda, Thank you for staying with Punthill Norwest. We appreciate you taking time out to review us and we are happy to learn that you had a pleasant stay.We look forward to welcoming you back. Kind regards, Punthill Norwest Team.
10/10 Excellent
Armando, Chicago
14 oct. 2023
Les points forts : Infrastructures et conditions de l’hébergement
Armando
Séjour de 7 nuits en septembre 2023
Réponse de Nick - Super Host, Punthill Norwest Team le 17 oct. 2023
Hi Armando,Thank you for staying with Punthill Norwest.We look forward to welcoming you back in the near future.Kind regards,Punthill Norwest Team
6/10 Satisfaisant
Peta
5 oct. 2023
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Peta
Séjour de 2 nuits en octobre 2023
Réponse de Nick - Super Host, Punthill Norwest Team le 6 oct. 2023
Hi PetaThank you for staying with Punthill Norwest. We appreciate your feedback on maintenance concern.We look forward to welcoming you back.Kind regards,Punthill Norwest Team
8/10 Bien
Helen
22 sept. 2023
Helen
Séjour de 2 nuits en septembre 2023
Réponse de Nick - Super Host, Punthill Norwest Team le 27 sept. 2023
Hi Helen,Thank you for staying with Punthill Norwest. We appreciate your feedback & look forward to welcoming you back.Kind regards, Punthill Norwest Team.
8/10 Bien
Karen
10 sept. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Karen
Séjour de 1 nuit en septembre 2023
Réponse de Nick - Super Host, Punthill Norwest Team le 13 sept. 2023
Hi Karen,Thank you for staying with Punthill Norwest. We appreciate your feedback and thank you for taking time out to review us. We look forward to welcoming you back.
10/10 Excellent
Sue
9 sept. 2023
Sue
Séjour de 7 nuits en septembre 2023
Réponse de Nick - Super Host, Punthill Norwest Team le 3 oct. 2023
Hi Sue,Thank you for staying with Punthill Norwest.We appreciate you taking time out to review us. We look forward to welcoming you back.Kind regards,Punthill Norwest Team.
8/10 Bien
Rhonda
Voyage en couple
8 sept. 2023
Les points forts : Propreté
Les points faibles : Équipements
Rhonda
Séjour de 7 nuits en septembre 2023
Réponse de Christina- AHM, Punthill Norwest le 11 sept. 2023
Hi Rhonda,Thank you for staying with Punthill Norwest. We are pleased you had a wonderful stay with us.Kind regards,Punthill Norwest Team.
10/10 Excellent
Narelle
5 sept. 2023
Les points forts : Propreté et confort de la chambre
Narelle
Séjour de 3 nuits en août 2023
Réponse de Christina- AHM, Punthill Norwest le 11 sept. 2023
Hi Narelle,Thank you for staying with Punthill Norwest. We are pleased you had a wonderful stay with us. Please note that the visitors parking is not for Hotel guests. We appreciate you taking time out to review usKind regards,Punthill Norwest Team.
8/10 Bien
Velimir
Voyage en famille
3 sept. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Velimir
Séjour de 3 nuits en août 2023
Réponse de Christina- AHM, Punthill Norwest le 11 sept. 2023
Hi Velimir,Thank you for staying with Punthill Norwest. We are pleased you had a wonderful stay with us.Kind regards,Punthill Norwest Team.
10/10 Excellent
Mun See
Voyage d’affaires
26 août 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Mun See
Séjour de 3 nuits en août 2023
Réponse de Nick P | Super Host, Punthill Norwest le 29 août 2023
Hi Mun See,Thank you for staying with Punthill Norwest.We appreciate your review & looking forward to welcoming you back.
10/10 Excellent
Annie
24 août 2023
Les points forts : Propreté et confort de la chambre
Nice getaway hotel
Annie
Séjour de 2 nuits en août 2023
Réponse de Nick P | Super Host, Punthill Norwest le 29 août 2023
Hi Annie,Thank you for staying with Punthill Norwest.We appreciate your review & looking forward to welcoming you back.
10/10 Excellent
Janette
22 août 2023
Les points forts : Propreté et confort de la chambre
Great accommodation
Janette
Séjour de 1 nuit en août 2023
Réponse de Nick P | Super Host, Punthill Norwest le 29 août 2023
Hi Janette,Thank you for staying with Punthill Norwest.We appreciate your review & looking forward to welcoming you back.
10/10 Excellent
Fritz
Voyage d’affaires
14 août 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Fritz
Séjour de 4 nuits en août 2023
Réponse de Christina- AHM, Punthill Norwest le 1 sept. 2023
Hi Fritz,Thank you for staying with Punthill Norwest. We appreciate your review and look forward to welcoming you back.Kind regards,Punthill Norwest Team
10/10 Excellent
Chris
6 août 2023
Les points forts : Propreté
Chris
Séjour de 1 nuit en août 2023
Réponse de Christina - AHM, Punthill Norwest Team le 29 août 2023
Hi Chris,Thank you for staying with Punthill Norwest.We appreciate your review & looking forward to welcoming you back.
10/10 Excellent
Josh
23 juil. 2023
Josh
Séjour de 1 nuit en juillet 2023
Réponse de Christina - AHM, Punthill Norwest Team le 29 août 2023
Hi Jose,Thank you for staying with Punthill Norwest.We appreciate your review & looking forward to welcoming you back.
10/10 Excellent
Gerald
15 juil. 2023
Les points forts : Propreté et confort de la chambre
Gerald
Séjour de 6 nuits en juin 2023
Réponse de Christina- AHM, Punthill Norwest le 16 juil. 2023
Hi Gerald,Thank you for staying with us. We are pleased you liked our location & hotel. We appreciate your generous review and we look forward to welcoming you back. Kind regards.
10/10 Excellent
Jose
13 juil. 2023
Jose
Séjour de 5 nuits en juillet 2023
Réponse de Christina - AHM, Punthill Norwest Team le 29 août 2023
Hi Jose,Thank you for staying with Punthill Norwest.We appreciate your review & looking forward to welcoming you back.
10/10 Excellent
Jiaxin Cheryl
Voyage en groupe
11 juil. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Jiaxin Cheryl
Séjour de 4 nuits en juillet 2023
Réponse de Christina - AHM, Punthill Norwest Team le 12 juil. 2023
Hi Jiaxin,Thank you for staying with us. Feedback provided will be shared with our relevant departments. We appreciate you reviewing us and look forward to welcoming you back,
10/10 Excellent
Suzi
Voyage en famille, Voyage en groupe
11 juil. 2023
Suzi
Séjour de 3 nuits en juillet 2023
Réponse de Christina- Assistant Hotel Mngr, Punthill Norwest le 11 juil. 2023
Hi Suzi,Thank you for staying with us.We appreciate your generous review. We look forward to welcoming you back.Kind regards,
10/10 Excellent
REBECCA
Voyage en groupe
6 juil. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
REBECCA
Séjour de 3 nuits en juillet 2023
Réponse de Christina - AHM, Punthill Norwest Team le 7 juil. 2023
Hi Rebecca,Thank you for staying with us. We appreciate you taking time out to review us and appreciating our team and property. We look forward to welcoming you back.
4/10 Médiocre
Nicola
4 juil. 2023
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Nicola
Séjour de 4 nuits en juin 2023
Réponse de Punthill Norwest Team le 7 juil. 2023
Hi Nicola,Thank you for staying with us.We appreciate your review.
10/10 Excellent
James
28 juin 2023
Les points forts : Propreté et confort de la chambre
James
Séjour de 2 nuits en juin 2023
Réponse de Christina- Assistant Hotel Mngr, Punthill Norwest le 28 juin 2023
Hi James,Thank you for staying with us. We appreciate your generous feedback.
8/10 Bien
David
14 juin 2023
Les points forts : Équipements et infrastructures et conditions de l’hébergement
David
Séjour de 9 nuits en juin 2023
Réponse de Punthill Norwest Team le 23 juin 2023
Morning David,Thank you for booking with us. We apologies for the inconvenience caused during your stay.We appreciate you taking time out to review us.
10/10 Excellent
Sandy
Voyage en couple
12 juin 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Sandy
Séjour de 6 nuits en juin 2023
Réponse de Punthill Norwest Team le 13 juin 2023
Hi Sandy, Thank you for taking the time to leave us a review! I'm delighted to hear that your stay was pleasant. We hope to see you back here soon!
8/10 Bien
Mark
28 mai 2023
Mark
Séjour de 1 nuit en mai 2023
Réponse de Punthill Norwest Team le 31 mai 2023
Hi Mark, Thank you for taking the time to leave us a review. We truly appreciate it. We hope to see you back here in the near future.
10/10 Excellent
Serah
16 mai 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Serah
Réponse de Mary Anne | Super Host | Punthill Norwest le 7 juin 2023
Hi Serah,Thank you for booking with us.We are pleased you had a lovely stay & we appreciate your review.
10/10 Excellent
Todd
16 mai 2023
Les points forts : Confort de la chambre
Good but!
Todd
Séjour de 1 nuit en mai 2023
Réponse de Naomi | Punthill Norwest le 23 mai 2023
Hi Todd,Thank you for staying with Punthill Norwest! I'm glad to hear you enjoy your experience here. Parking is an additional fee, with discounts available for longer stays. If you would like to use the street or visitor parking you are more than welcome, however it is limited. Paying for parking is the best way to guarentee your spot. We hope to see you next time as you were a pleasure!Kind Regards, Naomi Punthill Norwest
10/10 Excellent
Frederick
Voyage en couple
14 mai 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Frederick
Séjour de 1 nuit en mai 2023
Réponse de Punthill Norwest Team le 15 mai 2023
Thank you so much for taking the time out and reviewing us. We truly appreciate it. We are glad to hear that you enjoyed your stay with us. We would love to have you enjoy another stay with us again in the future, we hope to see you again soon!
10/10 Excellent
Voyageur vérifié
11 mai 2023
Les points forts : Propreté et confort de la chambre
Great location
Voyageur vérifié
Séjour de 1 nuit en mai 2023
Réponse de Punthill Norwest Team le 15 mai 2023
Thank you so much for taking the time out and reviewing us. We truly appreciate it. We are glad to hear that you enjoyed your stay with us. We would love to have you enjoy another stay with us again in the future, we hope to see you again soon!
6/10 Satisfaisant
Rhonda
Voyage en couple
8 mai 2023
Les points faibles : Infrastructures et conditions de l’hébergement
Rhonda
Séjour de 1 nuit en mai 2023
Réponse de Mary Anne | Super Host, Punthill Norwest le 10 mai 2023
Hi Rhonda, Thank you so much. We truly appreciate your review. Yes, we are in the process of renovating and updating all rooms. We look forward to welcoming you back once all our renovations are complete.
8/10 Bien
Nicole
21 avr. 2023
Nicole
Séjour de 1 nuit en avril 2023
Réponse de Punthill Norwest Team le 15 mai 2023
Hi Nicole, Thank you so much for taking the time out and reviewing us. We truly appreciate it. We are glad to hear that you enjoyed your stay with us. We would love to have you enjoy another stay with us again in the future, we hope to see you again soon!
6/10 Satisfaisant
Lyndall
Voyage d’affaires
11 avr. 2023
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Lyndall
Séjour de 4 nuits en avril 2023
Réponse de Naomi | Punthill Norwest le 13 avr. 2023
Hi Lyndall,Thank you for taking the time to leave a review. It is reviews like yours that allow us to see what we are doing well and where we may have missed the mark. As we operate with a new housekeeping team and a severe shortage on housekeepers feedback like this is incredibly helpful and valuable, rest assured I have passed this onto the proper departments for review. As for the rooms, since we took over the building in August, we are about to undergo major refurbishments. This is a lengthy process, however by the end we will have new beds, artwork, carpets, smart TVs and a fresh lick of paint. The cafe onsite is a privately owned business and rest assured we did inform them immediately of the rat that made its way in from the wet weather. The cafe have assured us that they are taking extra sanitary and pest control precautions, to ensure this doesn't happen again. I do apologise on their behalf that this was witnessed by your visitor.Kind RegardsNaomi Punthill Norwest
10/10 Excellent
Peter
Voyage d’affaires
9 avr. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Peter
Séjour de 1 nuit en avril 2023
Réponse de Punthill Norwest Team le 14 avr. 2023
Hi Peter, Thank you for taking the time to review us. I'm glad to hear that you enjoyed your stay. We look forward to welcoming you back soon in the near future.
8/10 Bien
Nicholas
2 avr. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Nicholas
Séjour de 2 nuits en mars 2023
Réponse de Mary Anne | Super Host | Punthill Norwest le 27 avr. 2023
Hi Nicholas,Thank you for staying with us and we appreciate you taking time out to review our hotel.Kind regards,Punthill Norwest Team
8/10 Bien
Sally
28 mars 2023
Sally
Séjour de 1 nuit en mars 2023
Réponse de Mary Anne | Super Host | Punthill Norwest le 20 avr. 2023
Hi Sally,Thank you for staying with us.We appreciate your review.