Avis
8,8
Excellent
9,2/10
Propreté
9,0/10
Personnel et service
8,6/10
Équipements
8,8/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
31 déc. 2023
Séjour de 5 nuits en décembre 2023
Réponse de Jeroen M. General Manager le 1 janv. 2024
Dear Gilles, Thank you so much for the 10 out of 10 rating. Our team here at PARKROYAL Darling Harbour work hard to provide the best possible service, and it's always great to have our efforts are recognised. We hope to continue exceeding your expectations in the future. Regards
8/10 Bien
Vincent
28 oct. 2023
Les points forts : Propreté, personnel et service, confort de la chambre
Vincent
Séjour de 1 nuit en octobre 2023
Réponse de Jeroen M. General Manager le 29 oct. 2023
Dear Vincent, Thank you so much for the 8 out of 10 rating. Our team here at PARKROYAL Darling Harbour work hard to provide the best possible service, and it's always great to have our efforts are recognised. We apologise if any aspects of your stay did not meet your expectations.Thank you again for taking the time to share your experience and we look forward to welcoming you back.Best Regards
10/10 Excellent
Stephane
Voyage en famille
22 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super hôtel très bien situé
Stephane
Séjour de 4 nuits en juin 2023
Réponse de Jeroen M. General Manager le 24 juil. 2023
Dear Stephane, Thank you for your feedback on PARKROYAL Darling Harbour. We are delighted to hear that you found our property comfortable and well-located in the city centre, close to all the points of interest. We understand your concern regarding the absence of water fountains on each floor ,due to our decision to no longer provide plastic bottles. Installation of water fountains on each floor are due to commence in the coming months. We greatly appreciate your understanding and support for our sustainability efforts. Our reception and in-room dinning are always readily available to assist you. Thank you again for your valuable feedback, and we hope to have the pleasure of welcoming you back.Regards
8/10 Bien
Armelle
Voyage en groupe
22 juin 2023
Les points forts : Propreté, personnel et service, confort de la chambre
Parfait pour un séjour court
Armelle
Séjour de 5 nuits en juin 2023
Réponse de Jeroen M. General Manager le 27 juin 2023
Dear Armelle, Thank you for your great review. At PARKROYAL Darling Harbour, we work hard to offer high-quality service toevery guest. We made sure to share this feedback with Astrid to give her the recognition that she deserves. She was delighted to hear your feedback. Thank you once again for taking the time to share your experience and we look forward to welcome you back to the hotel in the future. Kind Regards,
8/10 Bien
Erick
28 avr. 2023
Erick
Séjour de 3 nuits en avril 2023
Réponse de Jeroen M. General Manager le 1 mai 2023
Dear Erick, Thank you for taking the time to rate your recent visit. We are thrilled to know that you enjoyed your stay with us at PARKROYAL Darling Harbour. We look forward to welcoming you back in the near future.Best regards,
10/10 Excellent
leila
Voyage en famille
20 juin 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
leila
Séjour de 2 nuits en juin 2022
Réponse de Jeroen M. General Manager le 22 juin 2022
Dear Leila,
Thank you for taking the time to rate your recent visit. We are thrilled to know that you enjoyed your stay with us at PARKROYAL Darling Harbour. We look forward to welcoming you back in the near future.
Best regards,
10/10 Excellent
Khye Wei Angie
Voyage en famille avec de jeunes enfants
26 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Khye Wei Angie
Séjour de 1 nuit en mai 2024
Réponse de Jeroen M. General Manager le 27 mai 2024
DEar Khye, Thank you for your wonderful feedback. We're delighted to hear that you enjoyed our prime location near the newly renovated area in Darling Harbour, as well as the nearby restaurants and convenient access to major attractions.We look forward to welcoming you back for another enjoyable stay in the future.Regards
10/10 Excellent
Barbara
Voyage en famille avec de jeunes enfants
24 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Barbara
Séjour de 5 nuits en mai 2024
Réponse de Jeroen M. General Manager le 27 mai 2024
Dear Barbara, Thank you for your wonderful feedback. We're delighted to hear that you enjoyed our prime location near the newly renovated area in Darling Harbour, as well as the nearby restaurants and convenient access to major attractions.We look forward to welcoming you back for another enjoyable stay in the future.Regards
10/10 Excellent
Julia
22 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Julia
Séjour de 1 nuit en mai 2024
Réponse de Jeroen M. General Manager le 23 mai 2024
Dear Julia, Thank you for your wonderful review of your recent stay at PARKROYAL Darling Harbour, Sydney. We are delighted to hear that you found our hotel an easy place to stay and appreciated the helpful and friendly service provided by our Club Lounge staff. It's also great to know that you enjoyed our convenient location.We look forward to welcoming you back for another pleasant stay.Regards
8/10 Bien
YAT CHUN
Voyage en famille avec de jeunes enfants, Voyage en famille
21 mai 2024
Les points forts : Propreté, personnel et service, équipements
YAT CHUN
Séjour de 1 nuit en mai 2024
Réponse de Jeroen M. General Manager le 21 mai 2024
Dear Yat Chun, Thank you for taking the time to share your feedback about your recent stay at PARKROYAL Darling Harbour, Sydney. We appreciate your honesty in describing the hotel as a bit old-fashioned.We are continually striving to update and improve our facilities to enhance our guests' experience. Your comments are valuable to us and will be taken into consideration as we plan future upgrades.We hope to have the opportunity to welcome you back.Regards
10/10 Excellent
Jenny
19 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jenny
Séjour de 2 nuits en mai 2024
Réponse de Jeroen M. General Manager le 20 mai 2024
Dear Jenny, Thank you for sharing your feedback about your recent stay at PARKROYAL Darling Harbour, Sydney. We are delighted to hear that you found our hotel to be clean and well-maintained, and that our staff were lovely.Maintaining a clean and welcoming environment is a priority for us, and we are pleased to know that our efforts were appreciated during your stay. Your kind words about our staff will be shared with the team, as they serve as motivation to continue providing exceptional service to all our guests.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Regards
8/10 Bien
ali
Voyage en famille
18 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ali
Séjour de 1 nuit en mai 2024
Réponse de Jeroen M. General Manager le 20 mai 2024
Dear Ali,Thank you for taking the time to share your feedback about your recent stay at PARKROYAL Darling Harbour, Sydney. We are delighted to hear that you found our hotel to be good and nice. Your feedback is valuable to us as we strive to continuously improve the guest experience.We hope to have the opportunity to welcome you back for another enjoyable stay in the future.Regards
10/10 Excellent
martyn
Voyage en famille
15 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
martyn
Séjour de 6 nuits en mai 2024
Réponse de Jeroen M. General Manager le 20 mai 2024
Dear Martyn, Thank you for sharing your feedback about your recent stay at PARKROYAL Darling Harbour, Sydney. We are thrilled to hear that you had an excellent experience with our staff and found them to be very helpful.Providing exceptional service is our top priority, and we are delighted that our team members exceeded your expectations. Your kind words will be shared with our staff as they serve as encouragement to continue delivering outstanding service to all our guests.We look forward to welcoming you back for another memorable stay in the future.Regards
8/10 Bien
Lugard, West Orange
Voyage en groupe
13 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lugard
Séjour de 3 nuits en mai 2024
Réponse de Jeroen M. General Manager le 15 mai 2024
Dear Lugard, We're thrilled to hear that you plan to stay with us again on your future visits to Sydney! Thank you for choosing PARKROYAL Darling Harbour, and we look forward to welcoming you back for another wonderful stay. If there's anything specific you'd like for your next visit, please don't hesitate to let us know.Regards
10/10 Excellent
Valerie
13 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Valerie
Séjour de 1 nuit en mai 2024
Réponse de Jeroen M. General Manager le 15 mai 2024
Dear Valerie, Thank you for choosing PARKROYAL Darling Harbour and for taking the time to rate your experience with us.We are delighted to hear that you had a fantastic stay and that we met or exceeded your expectations. Your satisfaction is our top priority, and we are thrilled to receive your 5-star rating.We look forward to welcoming you back on your next visit to Sydney.Regards
10/10 Excellent
Valerie
Voyage en famille
13 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Valerie
Séjour de 4 nuits en mai 2024
Réponse de Jeroen M. General Manager le 13 mai 2024
Dear Valerie,We're glad to hear that you found our location convenient for exploring shopping and dining areas. We appreciate your feedback and look forward to welcoming back to PARKROYAL Darling Harbour.Regards
10/10 Excellent
Leila
12 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Leila
Séjour de 1 nuit en mai 2024
Réponse de Jeroen M. General Manager le 13 mai 2024
Dear Leila, Thank you for sharing your experience of your recent stay at PARKROYAL Darling Harbour.We're thrilled to hear that you enjoyed your time with us and that our friendly and helpful staff, clean and spacious room, and delicious buffet breakfast contributed to a memorable experience. It's wonderful to know that you found our location convenient for exploring the area on foot.We look forward to welcoming you back on your next visit to Darling Harbour.Regards
10/10 Excellent
Warwick
Voyage en groupe
11 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Warwick
Séjour de 4 nuits en mai 2024
Réponse de Jeroen M. General Manager le 13 mai 2024
Dear Warwick, Thank you for your feedback regarding your recent stay at PARKROYAL Darling Harbour.We're delighted to hear that you loved your experience with us. If there's anything specific that stood out to you during your stay or any suggestions you have for how we can make your next visit even better, please don't hesitate to let us know.We look forward to welcoming you back for another enjoyable stay in the future.
8/10 Bien
Shahril
Voyage en famille
8 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shahril
Séjour de 5 nuits en avril 2024
Réponse de Jeroen M. General Manager le 9 mai 2024
Dear Shahril, Thank you for taking the time to share your rating and feedback regarding your recent stay at PARKROYAL Darling Harbour.We are pleased to see that you had a positive experience overall during your time with us. Your feedback is valuable to us as we continually strive to improve our services and enhance the guest experience. We value your input and hope to have the opportunity to welcome you back for an even better stay.Regards
8/10 Bien
Marise
Voyage en famille
7 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Marise
Séjour de 3 nuits en mai 2024
Réponse de Jeroen M. General Manager le 8 mai 2024
Dear Marise, Thank you for sharing your positive experience at PARKROYAL Darling! We're delighted to hear that you found our staff friendly and accommodating. It's great to know that you had a nice and quiet stay, and that you found the location convenient. We appreciate your kind words and look forward to welcoming you back in the future! Regards
10/10 Excellent
GIILLIAN
Voyage en couple
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
GIILLIAN
Séjour de 1 nuit en mai 2024
Réponse de Jeroen M. General Manager le 7 mai 2024
Dear Gillian, We're delighted to hear that you had a great stay at PARKROYAL Darling Harbour! It's wonderful to know that you enjoyed your experience from start to finish and that you loved the hotel. We look forward to welcoming you back again in the future! Regards
10/10 Excellent
Shellie
Voyage en groupe
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shellie
Séjour de 3 nuits en mai 2024
Réponse de Jeroen M. General Manager le 7 mai 2024
Dear Shellie, We're thrilled to hear that you had an excellent experience at PARKROYAL Darling Harbour! Comfortable beds, a good breakfast, and friendly, helpful staff are all essential elements of a great stay. Thank you for choosing to stay with us, and we look forward to welcoming you back in the futureRegards
2/10 Horrible
Dan
6 mai 2024
Dan
Séjour de 3 nuits en mai 2024
Réponse de Jeroen M. General Manager le 27 mai 2024
Dear Dan, Thank you for taking the time to rate you stay at PARKROYAL Darling Harbour.We are disheartened to receive a rating of 1 out 5 and would like to understand what aspects of your stay were not up to expectation. The team followed all the necessary procedures relating to your interaction with them during your stay particularly relating to property damage.If at all you feel the need to discuss further please feel free to reach out to us.Regards
10/10 Excellent
Eric
Voyage en couple
6 mai 2024
Les points forts : Équipements
Eric
Séjour de 1 nuit en mai 2024
Réponse de Jeroen M. General Manager le 7 mai 2024
Dear Eric, We're pleased to hear that you enjoyed your stay at PARKROYAL Darling Harbour and found our hotel to be in a great area. Thank you for your feedback, and we hope to welcome you back again soon!Regards
10/10 Excellent
Takumi
5 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Takumi
Séjour de 7 nuits en avril 2024
Réponse de Jeroen M. General Manager le 8 mai 2024
Dear Takumi, Thank you for taking the time to rate PARKROYAL Darling Harbour with a perfect score of 5 out of 5!We are thrilled to learn that you had such a wonderful experience during your stay with us. Your positive rating is truly appreciated and serves as motivation for our team to continue delivering exceptional service to all our guests.We hope to have the pleasure of welcoming you back for another fantastic stay in the future. We value your feedback and look forward to exceeding your expectations on your next visit.Regards
10/10 Excellent
Anthony
5 mai 2024
Anthony
Séjour de 2 nuits en mai 2024
Réponse de Jeroen M. General Manager le 27 mai 2024
Dear Anthony, Thank you for your fantastic review and for rating your stay at PARKROYAL Darling Harbour, Sydney 5 out of 5! We are thrilled to hear that you had such a positive experience with us.We look forward to welcoming you back for another exceptional stay in the near future.Regards
10/10 Excellent
Tim
5 mai 2024
Tim
Séjour de 1 nuit en avril 2024
Réponse de Jeroen M. General Manager le 27 mai 2024
Dear Tim, Thank you for your fantastic review and for rating your stay at PARKROYAL Darling Harbour, Sydney 5 out of 5! We are thrilled to hear that you had such a positive experience with us.We look forward to welcoming you back for another exceptional stay in the near future.Regards
8/10 Bien
Cheryl, Seven Hills
Voyage en groupe
5 mai 2024
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Cheryl
Séjour de 1 nuit en mai 2024
Réponse de Jeroen M. General Manager le 7 mai 2024
Dear Cheryl, We're glad to hear that you appreciated our prime location near Darling Harbour and convenient access to public transportation. Thank you for choosing to stay with us at PARKROYAL Darling Harbour, and we hope to welcome you back again in the future!Regards
8/10 Bien
Stephen
Voyage en famille, Voyage en groupe, Voyage en couple
3 mai 2024
Les points forts : Propreté, personnel et service, équipements
Stephen
Séjour de 3 nuits en avril 2024
Réponse de Jeroen M. General Manager le 7 mai 2024
Dear Stephen, We're thrilled to know that you enjoyed our great location and found the beds comfy during your stay! Your feedback regarding the breakfast queue is duly noted, and we'll work on improving our breakfast service to ensure a smoother experience for our guests in the future. Thank you for sharing your thoughts, and we hope to welcome you back to PARKROYAL Darling Harbour soon!Regards
8/10 Bien
yuan
Voyage en famille
30 avr. 2024
Les points forts : Propreté et personnel et service
yuan
Séjour de 5 nuits en avril 2024
Réponse de Jeroen M. General Manager le 30 avr. 2024
Dear Yuan, Thank you for sharing your feedback. We appreciate your input regarding dining and entertainment options. We continuously strive to enhance our guests' experience, and your comments will certainly be taken into consideration as we evaluate opportunities for improvement. We hope you still enjoyed your stay overall, and we look forward to welcoming you back in the future.Regards
10/10 Excellent
Oliver
30 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Oliver
Séjour de 1 nuit en avril 2024
Réponse de Jeroen M. General Manager le 30 avr. 2024
Dear Oliva, We're glad to hear that you found your stay spacious and clean! Providing a comfortable environment is one of our top priorities. Thank you for choosing PARKROYAL Darling Harbour, and we hope to welcome you back again soon for another enjoyable experience!Regards
8/10 Bien
Richard
Voyage en couple
30 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Richard
Séjour de 7 nuits en avril 2024
Réponse de Jeroen M. General Manager le 30 avr. 2024
Dear Richard, We're delighted to hear that you enjoyed our convenient location near Darling Harbour and various transportation options. It's great to know that you found plenty of dining choices nearby as well. Thank you for choosing PARKROYAL Darling Harbour, and we hope to welcome you back for another enjoyable stay in the future!Regards
8/10 Bien
Jim
Voyage en famille
30 avr. 2024
Jim
Séjour de 6 nuits en avril 2024
Réponse de Jeroen M. General Manager le 30 avr. 2024
Dear Jim, We appreciate your feedback regarding your recent stay at PARKROYAL Darling Harbour. We apologise if the value did not meet your expectations and if you found the dining options to be limited. Your comments about the ambiance of the surrounding area and interactions with our staff have been noted and will be addressed internally. We strive to provide a comfortable experience for all our guests, and we regret if we fell short in your case. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back in the future.Regards
10/10 Excellent
Despina Maria
Voyage d’affaires, Voyage en couple
30 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Despina Maria
Séjour de 1 nuit en avril 2024
Réponse de Jeroen M. General Manager le 30 avr. 2024
Dear Despina, Thank you for your kind words! We're delighted to hear that you found our hotel super comfortable and that our staff contributed to a lovely experience during your stay at PARKROYAL Darling Harbour. It would be our pleasure to welcome you back again in the future!Regards
10/10 Excellent
ROBERT
Voyage en couple
29 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ROBERT
Séjour de 2 nuits en avril 2024
Réponse de Jeroen M. General Manager le 30 avr. 2024
Dear Robert,We're thrilled to hear that you found excellent value in your stay with us at PARKROYAL Darling Harbour! Maintaining cleanliness and providing friendly, helpful service are top priorities for us, so we're delighted that you experienced both during your time here. If your travels bring you back to Sydney, we'd be more than happy to welcome you for another wonderful stay!Regards
6/10 Satisfaisant
VINCE DELLA
Voyage en famille avec de jeunes enfants
27 avr. 2024
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
VINCE DELLA
Séjour de 2 nuits en avril 2024
Réponse de Jeroen M. General Manager le 30 avr. 2024
Dear Vince,We're delighted to hear that you found your stay at PARKROYAL Darling Harbour comfortable and convenient for your needs! Our central location aims to provide easy access to the attractions and destinations you want to explore. We hope to welcome you back again in the future!Regards
10/10 Excellent
Stavros
Voyage en famille avec de jeunes enfants
27 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stavros
Séjour de 1 nuit en avril 2024
Réponse de Jeroen M. General Manager le 30 avr. 2024
Dear Stavros, We're thrilled to hear that you enjoyed your experience at PARKROYAL Darling Harbour! Thank you for your kind words about our service and facilities. We strive to provide our guests with the best possible stay, and we're glad we could meet your expectations. We hope to welcome you back again in the future for another great stay!Regards
10/10 Excellent
Steven, Ormeau Hills
Voyage en couple
27 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Steven
Séjour de 2 nuits en avril 2024
Réponse de Jeroen M. General Manager le 30 avr. 2024
Dear Steven, Thank you for your glowing review! We're delighted to hear that you had a great experience at PARKROYAL Darling Harbour. It's wonderful to know that you found our location perfect and our staff amazing. We appreciate your recommendation and hope to have the pleasure of welcoming you back again soon!Regards
10/10 Excellent
michael Jeremy
Voyage en famille avec de jeunes enfants
27 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
michael Jeremy
Séjour de 2 nuits en avril 2024
Réponse de Jeroen M. General Manager le 30 avr. 2024
Dear Michael,Thank you for your kind words! We're thrilled to hear that you had another wonderful stay with us at PARKROYAL Darling Harbour. It's fantastic to know that you found our rooms clean and spacious, our location convenient, and our staff friendly and helpful. We appreciate your feedback about the buffet breakfast, and we'll do our best to manage the crowds better in the future. We look forward to welcoming you back for your next visit to Sydney!Regards
8/10 Bien
William
26 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
William
Séjour de 1 nuit en avril 2024
Réponse de Jeroen M. General Manager le 30 avr. 2024
Dear William, Thank you for taking the time to share your rating and feedback regarding your recent stay at PARKROYAL Darling Harbour.We are pleased to see that you had a positive experience overall during your time with us. Your feedback is valuable to us as we continually strive to improve our services and enhance the guest experience.Regards
10/10 Excellent
Elle
26 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Elle
Séjour de 1 nuit en avril 2024
Réponse de Jeroen M. General Manager le 30 avr. 2024
Dear Elle, Thank you for choosing PARKROYAL Darling Harbour for your stay! We're delighted to hear that you had a great experience with us. If there's anything specific you loved about your stay or any suggestions for improvement, we'd love to hear it. Looking forward to welcoming you back for another great stay in the future!Regards
8/10 Bien
Ryoko
Voyage en famille avec de jeunes enfants
25 avr. 2024
Les points forts : Propreté, personnel et service, équipements
Ryoko
Séjour de 3 nuits en avril 2024
Réponse de Jeroen M. General Manager le 30 avr. 2024
Dear Ryoko,We're glad to hear that you found our staff kind and accommodating during your stay at PARKROYAL Darling Harbour. However, we're sorry to hear that the view from your room did not meet your expectations. We understand the importance of having a pleasant view, and we apologise for any disappointment this may have caused. Your feedback is valuable to us, and we will do our best to address this issue to ensure a better experience for our guests in the future. Thank you for sharing your thoughts, and we hope to have the opportunity to welcome you back for a more enjoyable stay.Regards
10/10 Excellent
Naveena
Voyage en couple
21 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Naveena
Séjour de 1 nuit en avril 2024
Réponse de Jeroen M. General Manager le 24 avr. 2024
Dear Naveena, Thank you for your review of PARKROYAL Darling Harbour.We're delighted to hear that you found our hotel to be very convenient for exploring the Darling Harbour area. We understand that navigating the surrounding roads can be a bit tricky, but we're glad you were able to find us. It's wonderful that you enjoyed your upgrade to a superior room and found it to be much better than a standard room. We're also pleased to hear that our valet parking service was handy for you.We appreciate your positive feedback and look forward to welcoming you back for another enjoyable stay!Regards
10/10 Excellent
Matt
Voyage en famille avec de jeunes enfants, Voyage en famille
20 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Matt
Séjour de 1 nuit en avril 2024
Réponse de Jeroen M. General Manager le 22 avr. 2024
Dear Matt, Thank you for taking the time to share your experience of your recent family evening at PARKROYAL Darling Harbour.We are delighted to hear that you had a great stay with us and that your queen room was comfortable, meeting your expectations. It's fantastic that you found our valet parking service to be wonderful and efficient, providing you with convenience during your stay. We're also pleased to know that you enjoyed the quick and friendly service from our room service team.We appreciate your kind words regarding the efficiency of our check-in and check-out process. Ensuring a smooth and pleasant experience for our guests from arrival to departure is always a top priority for us.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you and your family back for another enjoyable stay in the future.Regards
10/10 Excellent
Dennis
20 avr. 2024
Dennis
Séjour de 1 nuit en avril 2024
Réponse de Jeroen M. General Manager le 13 mai 2024
Dear Dennis, Thank you for choosing PARKROYAL Darling Harbour and for taking the time to rate your experience with us.We are delighted to hear that you had a fantastic stay and that we met or exceeded your expectations. Your satisfaction is our top priority, and we are thrilled to receive your 5-star rating.We look forward to welcoming you back on your next visit to Sydney.Regards
8/10 Bien
Ai ling
Voyage en famille avec de jeunes enfants
16 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ai ling
Séjour de 4 nuits en avril 2024
Réponse de Jeroen M. General Manager le 18 avr. 2024
Dear Ai Ling, Thank you for sharing your positive feedback about your recent stay at PARKROYAL Darling Harbour.We're delighted to hear that our hotel's location suited your needs perfectly and that you found it convenient for exploring the surrounding attractions. It's great to know that the proximity to transport options and Chinatown made your stay even more enjoyable.We appreciate your recommendation and look forward to welcoming you back for another fantastic stay in the future.Regards
10/10 Excellent
sandra
Voyage en famille
14 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
sandra
Séjour de 1 nuit en avril 2024
Réponse de Jeroen M. General Manager le 16 avr. 2024
Dear Sandra,Thank you for your brief but positive feedback regarding your recent stay at PARKROYAL Darling Harbour.We are glad to hear that you found your experience lovely. Your satisfaction is our priority, and we hope to have the pleasure of welcoming you back for another enjoyable stay.Regards
10/10 Excellent
sarah
Voyage en famille
13 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
sarah
Séjour de 1 nuit en avril 2024
Réponse de Jeroen M. General Manager le 16 avr. 2024
Dear Sarah, Thank you for your positive feedback regarding your recent stay at PARKROYAL Darling Harbour.We are thrilled to learn that you had a wonderful experience with us and that everything met your expectations. Your satisfaction is our top priority, and we are glad to have provided you with a faultless experience.We appreciate your support and hope to have the pleasure of welcoming you back for another excellent stay in the future.Regards
10/10 Excellent
Vanessa
Voyage en groupe
11 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Vanessa
Séjour de 3 nuits en avril 2024
Réponse de Jeroen M. General Manager le 16 avr. 2024
Dear Vanessa, Thank you for taking the time to share your experience at PARKROYAL Darling Harbour.We are delighted to hear that you had an excellent stay with us and that you enjoyed our breakfast offerings and the service provided by our staff. It is our goal to ensure that every guest feels welcomed and valued during their stay.Your kind words motivate us to continue delivering exceptional service and maintaining our high standards. We look forward to welcoming you back for another enjoyable stay in the future.Regards
10/10 Excellent
April
Voyage en famille
10 avr. 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
April
Séjour de 1 nuit en avril 2024
Réponse de Jeroen M. General Manager le 16 avr. 2024
Dear April, Thank you for your wonderful feedback about your recent stay at PARKROYAL Darling Harbour!We're delighted to hear that you found our beds comfortable and enjoyed our breakfast offerings. Providing a comfortable and relaxing experience for our guests is one of our top priorities, and we're glad we could exceed your expectations in this regard.We appreciate your kind words and look forward to welcoming you back for another enjoyable stay in the future.Regards